XAP TH2 Telephone Interface Installation & Operation Manual
ii © 2002 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne Communications reserves specific privileges. Information in this document is subject to change without notice. XAP TH2 Installation and Operation Manual ClearOne Part No. 800-151-301 May 2005 (Rev. 3.
iii XAP TH2 Installation and Operation Manual Table of Contents CHAPTER 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Professional Services Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Creating Custom Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 To Use GPIO Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Synchronizing Site Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 To sync site file to the XAP TH2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 CHAPTER 4: Operation . . . . . . . . . . . . . . . . . .
CHAPTER 1: Introduction Congratulations on purchasing the XAP TH2 Telephone Interface.The XAP TH2 is a single-line digital hybrid which uses digital signal processing (DSP) to separate the transmit and receive audio, eliminating distortion, weak signals, and feedback. It continually filters low and high frequency noise to provide pure sound.
2 Introduction ~ Professional Services Group Professional Services Group If you need any additional information on how to install, set up, or operate your system, please contact us at one of the locations listed below. We welcome and encourage your comments so we can continue to improve our products and serve your needs. ClearOne Communications ~ 1825 Research Way ~ Salt Lake City, UT 84119 Technical Support Telephone: 1.800.283.5936 (USA) or 1.801.974.3760 Fax: 1.801.977.0087 E-mail: tech.
3 Introduction ~ Controls and Connections ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears to be damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately. ! Unpacking Ensure that the following items were received with your shipment: Figure 1.1.
4 Figure 1.3. XAP TH2 back-panel connectors Introduction ~ Controls and Connections Rear panel The XAP TH2 rear-panel connectors perform the following functions: A. Power. The AC power cord input is a IEC type connector allowing 100–240VAC, 50/60Hz. B. Telco Line. This RJ-11 connector provides connection of a standard analog telephone line to the hybrid. C. Telco Set. This RJ-11 connector allows connection to a standard telephone set.
5 Introduction ~ Before You Install Before You Install Power requirements The XAP TH2 automatically accommodates voltage requirements of 100–240VAC, 50/60Hz, 15W. Telephone line requirements The XAP TH2 model operates on a standard analog telephone line and connects to the telephone system with a standard RJ-11C modular jack. If you do not have an RJ-11C jack where you want to install your XAP TH2, call your telephone company for installation.
6 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
CHAPTER 2: Installation Hardware Setup The XAP TH2 is designed for easy installation and setup. All connections are made through rear-panel connectors.This section provides instructions on installing the units in the rack and making initial connections, assigning device ID numbers, and creating an expansion bus (E-bus) network. The diagram below illustrates the typical connections that are made when adding a XAP TH2 to a XAP 800. Figure 2.1.
8 Installation ~ Hardware Setup Figure 2.2. XAP TH2 back-panel connectors 3. The three terminals in the Phoenix connector correspond with the back-panel audio contacts (from left to right): +(positive), –(negative), and d(ground). ✍ 4. Plug your telephone set into the RJ-11C Set jack [C]. If you are using a custom controller for control and hybrid status, plug it into the DB-25 Remote connector [I]. If you are using an external RS-232 controller, connect it to the RS-232 port [H]. 5.
9 Installation ~ Hardware Setup Device ID DIP switch settings Binary DIP Switch 1 DIP Switch 2 DIP Switch 3 DIP Switch 4 Address Position Position Position Position 0 (default) 0 (UP) 0 (UP) 0 (UP) 0 (UP) 1 0 (UP) 0 (UP) 0 (UP) 1 ( DOWN) 2 0 (UP) 0 (UP) 1 ( DOWN) 0 (UP) 3 0 (UP) 0 (UP) 1 ( DOWN) 1 ( DOWN) 4 0 (UP) 1 ( DOWN) 0 (UP) 0 (UP) 5 0 (UP) 1 ( DOWN) 0 (UP) 1 ( DOWN) 6 0 (UP) 1 ( DOWN) 1 ( DOWN) 0 (UP) 7 0 (UP) 1 ( DOWN) 1 ( DOWN) 1 ( DOWN) 8 1 (DOWN
10 If networked XAP 800s and TH2s are stacked vertically, connect them using the short RJ-45 jumper. When networking between long distances, use category five twisted-pair (10BaseT LAN) cable. The maximum cable run between XAP 800/400 and PSR1212 units is 80 feet (24 ✍ Installation ~ Hardware Setup 3. The first XAP unit’s Expansion Bus Out connector is then attached to the Expansion Bus In connector on the next unit in the chain.
CHAPTER 3: Configuration G-Ware ClearOne’s G-Ware software provides an easy interface for configuring and controlling your XAP TH2.This chapter assumes you have already installed G-Ware and have created a site. If you need help installing G-Ware, creating a new site, or would like to see system requirements, consult the XAP 800 manual or help file.
12 Configuration ~ G-Ware 2. If you have already established a connection with the site, the Device ID will be assigned. If you are working offline, select the Device ID that matches the ID you assigned the unit via the back-panel DIP switches. Device IDs ensure the software will sync up with the proper unit when there are multiple TH2s on a network. 3. 4. Adjust the Meter Refresh rate as necessary. The default rate is 50ms. Select the country where this product is being used from the Country Code list.
13 Configuration ~ Telco Configuration Telco Configuration XAP TH2 Flow Screen The XAP TH2 Flow Screen shows a detailed block diagram of the audio path in relation to the TH2.There are four buttons on the Flow Screen: Dial,Telco Config, Telco Meters, and GPIO builder.The Flow Screen is displayed for the selected unit in the site panel on the left of the G-Ware screen. To configure the XAP TH2 1. Click the Telco Config button on the XAP TH2 Flow Screen. 2. The Telco Config window opens.
14 Configuration ~ Telco Configuration Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
15 Configuration ~ Creating Custom Control Creating Custom Control To use GPIO Builder GPIO, or general purpose input/output, allows you to establish pin assignments for the XAP TH2's Control/Status port.These pins provide control via contact closure and status via open collector functions in the unit. 1. Open the GPIO Builder by clicking the GPIO Builder button on the Flow Screen. Figure 3.6. GPIO Builder in G-Ware 2. Select the Control/Status pin you want to program. 3.
16 Configuration ~ Synchronizing Site Files Synchronizing Site If you have created your site file offline, or have made changes to your site file, you will need to connect to your site and sync the units to the site file. To sync site file to the XAP TH2 If you sync to the Unit(s), you will update y o u r G-Ware site file with the state of the unit. If you sync to the Document, you will update your units with the configurations you have saved in the site file. ✍ 1.
CHAPTER 4: Operation The XAP TH2 has four basic functions: make a call, answer a call, disconnect a call, and mute.This chapter explains how to perform these functions with the TH2 unit and a telephone handset (optional) and with the Dial interface in G-Ware. You can also use touch panels and custom control devices. Using the XAP TH2 To answer a call Figure 4.1.
18 If you have enabled auto-answer, the XAP TH2 will connect to the call after one ring. ✍ Operation ~ Using the Dial Interface 3. When the conversation is complete, press the Off button [E] to disconnect the call. You can also disconnect using an external controller. If the handset is off hook, audio will be routed to the telephone. If your call is through the handset only (the red Off LED [F] will be lit), hang up when the conversation is complete. Using the Dial To make and disconnect a call 1. 2. 3.
Operation ~ Using the Dial Interface Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 19
20 Operation ~ Controllers Controllers Custom control (DB-25) option A customer-supplied remote control or contact-closure switch can be programmed to perform functions such as: mute on/off, system on, and system off. For pinouts, see Remote connector pinout, page 26. External control system The XAP products are designed to function with external control systems.The controller is connected to the XAP 800 RS-232 port.
CHAPTER 5: Optimization Adjusting Levels In order to optimize the audio levels, you will need to place a call on the XAP TH2. This will enable you to evaluate the levels for caller audio, audio being sent to the telephone, dial tone, DTMF tone, audible hook indication, and audible ring indication. Adjusting receive audio To increase or decrease the caller audio level that is being sent to all sources (power amplifier, video codec, recording device, etc.
22 Optimization ~ Adjusting Levels Adjusting transmit audio To increase or decrease audio being sent to the telephone line, adjust the output gain on the XAP 800 output channel that is connected to the XAP TH2 Transmit Input. This will affect only the audio being sent to the telephone on that channel. See the XAP 800 manual or G-Ware help file for detailed instructions.
Optimization ~ Telco Meters Telco Meters Using meters Open the XAP TH2 Telco Meters window by clicking the Telco Meters button on the XAP TH2 Flow Screen.The Telco Meters window is a diagnostic tool which allows you to observe the performance of various aspects of XAP TH2 operation. Refer to the Transmit and Receive meters when making level adjustments. Figure 5.1.
24 Optimization ~ Telco meters levels.The range of the meter is -30 to +20dB. It is a peak meter and updates only when a signal is present. Total Telco Echo Reduction The Total Telco Echo Reduction meter is the sum of the TERL and TERLE meters. It indicates the total echo return loss in the system.The range of the meter is -50 to 0dB. It is a peak meter and only updates when signal is present. Transmit Input This meter shows the audio level input to the XAP TH2 for transmission to the telephone line.
APPENDICES Appendix A: Specifications Dimensions (LxDxH) RS-232 17.25" x 10.25" x 1.75" 43.8 x 26 x 4.5 cm 7 lb/3.18 kg dry 12 lb/5.
26 Appendices ~ Appendix B: Pinouts Appendix B: Pinouts Remote connector pinout Pin Definable Type Control (Input) Default Description 1 Yes Telco On 2 Yes Status (Output) Telco On Indicator 3 Yes Control (Input) Telco Off 4 Yes Status (Output) Telco Off Indicator 5 Yes Control (Input) 6 Yes Status (Output) 7 Yes Control (Input) 8 Yes Status (Output) 9 Yes Control (Input) Transmit Mute 10 Yes Status (Output) Transmit Mute Indicator 11 Yes Control (Input) Receive
27 Appendices ~ Appendix B: Pinouts RS-232 COM port pinout Pin Description Pin Description 1 2 3 4 5 DCD TXD RXD DTR Ground 6 7 8 9 DSR CTS RTS Not used Set connector pinout Pin Description Pin Description 1 To pin 6 of SET RJ-11C 4 Tip 2 To pin 5 of SET 5 To pin 2 of LINE 3 Ring 6 To pin 1 of LINE RJ-11C Line connector pinout Pin Description Pin Description 1 To pin 6 of LINE RJ-11C 4 Ring 2 To pin 5 of LINE 5 To pin 2 of SET 3 Tip 6 To pin 1 of SET RJ-11C Technica
28 Appendices ~ Appendix C: Serial Commands Appendix C: Serial Commands The XAP TH2 accepts serial commands through the serial port or the expansion bus.The commands in this manual pertain only to the XAP TH2. RS-232 serial port protocol is 9,600, 19,200, 38,400 (default), or 57,600 baud; 8 bits, 1 stop bit, no parity. The Flow Control setting for the RS-232 port is on by default. Conventions The following typographic conventions are used in this document to describe the different serial commands.
Appendices ~ Appendix C: Serial Commands Groups and channels If a channel has an alpha value of “*”, the command will be applied to all channels For example, a group value of M and a channel value of * means that the command will be applied to all channels of group M (mic inputs).The following table shows the alpha representations for the different groups and the channels that are available for each product.
30 Appendices ~ Appendix C: Serial Commands Meter type definitions Serial command error codes Error number Text message Explanation/Solution 1 Memory error The box is out of internal memory. Power cycle the box. 2 No command found A command was not found in the string. 3 Unknown command response A command was executed on a different device type that this box cannot display.The command dictionary needs to be updated. 4 Not implemented The command is not implemented.
31 Appendices ~ Appendix C: Serial Commands XAP TH2 Serial commands Command Function Command Function AA Sets auto-answer for a telco channel PRGSTRING Sets/reports a programmed string ACONN Sets the audible connect signal to on/off REDIAL Redials the last number ACONNLVL Sets the level of the audible connect signal RING Indicates a ringing line (reportable only) AD Sets auto-disconnect for a telco channel RINGER Sets the audible ringer for a telco channel ALC Sets the ALC for the tel
32 Appendices ~ Appendix C: Serial Commands AA - Auto-Answer Enable/ Disable This command selects/reports the setting of auto-answer. Command form: DEVICE AA [Value] Argument details Name Channel Value Description See Groups and Channels on page 29 0 = Off, 1 = On, 2 = Toggle Example: #61 AA 1 1 On XAP TH2 unit 1 (#61), auto-answer (AA) for telco channel (1) is set on (1).
Appendices ~ Appendix C: Serial Commands AD - Auto-Disconnect Enable/Disable This command selects/reports the setting of auto-disconnect. Command form: DEVICE AD [Value] Argument details Name Channel Value Description See Groups and Channels on page 29 0 = Off, 1 = Loop Drop, 2 = Call Progress 3 = Loop Drop + Call Progress (Null to query in text) Example: #62 AD 1 3 On XAP TH2 unit 2 (#62), auto-disconnect (AD) on channel 1 (1) is set to Loop Drop + Call Progress (3).
34 Appendices ~ Appendix C: Serial Commands COUNTRY – Country Selection This command sets/reports the country for compliance. Command form: DEVICE COUNTRY [Value] Argument details Name Value Description 1 = US / Canada 2 = Europe (CTR21) 3 = Mexico 4 = Australia 5 = South Africa 6 = Japan 7 = Brazil (Null to query in text) Example: #60 COUNTRY 1 On the XAP TH2 unit 0 (#60), the country selection (COUNTRY) is set to US/Canada (1).
35 Appendices ~ Appendix C: Serial Commands DTMFLVL - DTMF Tone Level This command selects/reports the DTMF tone’s level. Command form: DEVICE DTMFLVL [Value] Argument details Name Channel Value Description See Groups and Channels, page 29 -12.00 – 12.00 (Null to query in text) Units dB Example: #62 DTMFLVL 1 6 On XAP TH2 unit 2 (#62), the DTMF tone level (DTMFLVL) is set to 6dB. DTONELVL - Dial Tone Level This command selects/reports the audible dial tone’s level.
36 Appendices ~ Appendix C: Serial Commands HOOK - Hook Flash This command sends a hook flash.There is no query for this command. Command form: DEVICE HOOK Argument details Name Channel Description See Groups and Channels, page 29 Example: #65 HOOK 1 On XAP TH2 unit 5 (#65), send a HOOK flash to the hybrid (1). HOOKD - Hook Flash Duration This command selects/reports the hook flash duration.
37 Appendices ~ Appendix C: Serial Commands LVL - Level This command reports the level of a channel.This command is read only. Command form: DEVICE LVL [Value] Argument details Name Channel Group Position Value Description See Groups and Channels, page 29 1, 2, 3, 5, 6, 7, 16, 17 (I, O, M, P, A, L,T, R) See Meter Type Definitions, page 30 -99.99 – 99.
38 Appendices ~ Appendix C: Serial Commands MDMODE - Modem Mode This command enables or disables the modem mode for the unit. When the modem mode is enabled, the modem initialization string is sent out the serial port and the serial port now requires a password before a command is processed. After five minutes of serial inactivity the password will be requested to continue serial activity.
Appendices ~ Appendix C: Serial Commands NULL - Null the line This command nulls the line.There is no query for this command. Command form: DEVICE NULL Argument details Name Channel Description See Groups and Channels, page 29 Example: If the phone is nulled, the command returns DEVICE NULL 1. PRGSTRING - Program String This command sets/reports a programmed string.
40 Appendices ~ Appendix C: Serial Commands REDIAL – Dial the last number again This command redials the last number.There is no query for this command. Command form: DEVICE REDIAL Argument details Name Channel Group Description See Groups and Channels, page 29 17 (R) Example: #60 REDIAL 1 On XAP TH2 unit 0 (#60), the hybrid (1) will redial the last number dialed. RING - Ring Indication This command indicates a ringing line.This command is reportable only. It cannot be queried or set.
41 Appendices ~ Appendix C: Serial Commands RINGERLVL - Audible Ring Level This command selects/reports the audible ring level. Command form: DEVICE RINGERLVL [Value] Argument details Name Channel Group Value Description See Groups and Channels, page 29 17 (R) -12.00 – 12.00 (Null to query in text) Units dB Example: If the audible ring indication is set to 3dB, the command returns DEVICE RINGERLVL 1 3. RXBOOST - Receive Boost This command selects/reports the level of receive boost.
42 Appendices ~ Appendix C: Serial Commands RXRD - Telco Receive Reduction This command selects/reports the status of the Telco receive reduction. Command form: DEVICE RXRD [Value] Argument details Name Channel Group Value Description See Groups and Channels, page 29 17 (R) 0 = Off, 1 = On, 2 = Toggle, (Null to query in text) Example: #65 RXRD 1 0 On XAP TH2 unit 5 (#65), the receive reduction (RXRD) for the hybrid (1) is off (0).
43 Appendices ~ Appendix C: Serial Commands SPEEDDIAL - Speed Dialing This command dials a speed dial number. Command form: DEVICE SPEEDDIAL [Value] Argument details Name Channel Group Value Description See Groups and Channels, page 29 R 1 – 10 (Null to query in text) Example: #61 SPEEDDIAL 1 5 On XAP TH2 unit 1 (#61), SPEEDDIAL the hybrid (1) with the number stored in location 5.
44 Appendices ~ Appendix C: Serial Commands TAMODE - Telco Adapt Mode This command selects/reports the Telco adapt mode. COMMAND FORM: DEVICE TAMODE [Value] Argument details Name Channel Group Value Description See Groups and Channels, page 29 17 (R) 0 = Auto, 1 = Burst, (Null to query in text) Example: #62 TAMODE 10 On XAP TH2 unit 2 (#62), set the telco adapt mode (TAMODE) for the hybrid (1) to Auto (0). TE - Telco Enable This command selects/reports the hook status.
45 Appendices ~ Appendix C: Serial Commands TERLE - Telco Echo Return Loss Enhancement This command reports the Telco echo return loss enhancement. This command is read only. Command form: DEVICE TERLE [Value] Argument details Name Channel Group Value Description See Groups and Channels, page 29 17 (R) (Sent with a Null in text) Units dB Example: #74 TERLE 1 -24 On XAP 400 unit 4 (#74), the telco echo return loss enhancement (TERLE) for the hybrid (1) is -24dB.
46 Appendices ~ Appendix D: Warranty Appendix D: Warranty ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in both materials and workmanship. For full warranty information and coverage, refer to the ClearOne website at www.clearone.com.
Appendices ~ Appendix D: Warranty Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 47
48 Appendices ~ Appendix E: Compliance Appendix E: Warning: The country code settings must be set for the desired country of operation in order to ensure proper operation of the XAP TH2 and to ensure that the XAP TH2 complies with the country’s Telco requirements. Changing these settings to a country other than the intended country of operation might cause the XAP TH2 to be non-compliant.
Appendices ~ Appendix E: Compliance If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
50 Appendices ~ Appendix E: Compliance alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Appendices ~ Appendix E: Compliance EN 61000-3-2:1995/A1/A2:1998 Part 3: Limits – Section 2: Limits for harmonic current emissions. EN 61000-3-3:1995 Section 3: Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16 A. EN 55024: 1998 (Immunity) Information technology equipment – Immunity characteristics – Limits and methods of measurement.
52 Appendices ~ Appendix F: Block Diagram Appendix F: Block Diagram Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Glossary ~ A–E Glossary Acoustic Echo Cancellation (AEC) A process in which acoustical echo is removed from a signal. AEC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal. Ambient Noise The existing room-level noise, such as that caused by ventilation systems, paper shuffling, and background chatter. ASCII The American Standard Code (for) Information Interchange.
54 Glossary ~ G–Z normally specified in dB (decibels). On the XAP 800, gain is adjustable from -65 to 20dB (85dB range) in .5dB increments. Gain Structure The configuration of parameters which define gain adjustment of a signal.The optimal input gain setting is one which provides both an adequate signalto-noise ratio and reasonable headroom. GPIO (general purpose input/output) The Remote port on the rear of the XAP TH2 unit. G-Ware Software The XAP TH2’s setup and configuration software.
55 Index ~ A–R Index A G answering calls 17 GPIO Builder 13, 15 audible connect 33 G-Ware 11–16 audible connect/disconnect level 32 audible hook indication 14, 21, 22 H audible ring 14, 17, 21, 22, 40, 41 hook flash 14, 19, 36 auto adapt 14 hook flash duration 36 auto-answer 14, 18, 32 auto-disconnect 14, 33 automatic level control 33 L label 36 level 37 B level report 37 baud rate 25, 33 level report rate 37 loop drop 14 C call progression 14 M compliance 5, 48 meter refresh 12 cont
56 Index ~ S–Z S telco set 5, 25 serial commands 28 TERL 23, 44 conventions 28 TERLE 23, 45 example 28 touch-tone 20 structure 28 Transmit Input 4, 7, 22, 23, 25 serial echo 12, 42 serial mode 12, 42 U signal to noise ratio 25 Unit ID 45 site file 11, 16 Unit Properties 11, 12 speed dial 14, 19, 43 status pins 15, 26 V store dial 43 version 45 string execution 43 View Last # 19 T X tail time 25 XAP 800 7, 16, 21 telco adaptation 14, 44 XAP TH2 Telco Config 13 adding 11 telco
