MAX™ EX INSTALLATION & OPERATION MANUAL
TECHNICAL SUPPORT Telephone: Fax: Email: Web: 1-800-283-5936 (USA) or 1-801-974-3760 1-801-977-0087 tech.support@clearone.com www.clearone.com MAX EX INSTALLATION & OPERATION MANUAL CLEARONE PART NO. 800-158-015 SEPTEMBER 2007 (REV 4.0) U.S. PATENT NO. D499,392. OTHER PATENTS PENDING. © 2007 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications.
TABLE OF CONTENTS CHAPTER 1: INTRODUCTION 1 Service and Support Product Returns Unpacking Important Safety Information 1 1 2 2 CHAPTER 2: GETTING STARTED Connecting MAX EX to an Analog Phone Line Connecting MAX EX Expansion Pods Connecting MAX EX to a Digital (PBX) Phone Line Using your MAX EX Phone CHAPTER 3: USER OPTIONS Calling Features Programming Features Alert Tones CHAPTER 4: MAINTENANCE Caring for MAX EX Phones Electrical Considerations Troubleshooting CHAPTER 5: APPENDIX Specifications Comp
CHAPTER 1: INTRODUCTION Thank you for purchasing the ClearOne MAX™ EX expandable conferencing phone. MAX EX provides premium, full-duplex audio to small conference rooms as a single unit, and to larger rooms by connecting up to four MAX EX units together. Connecting MAX EX units together allows you to expand microphone and speaker coverage, as well as control access, for a more natural communications experience in larger rooms.
PRODUCT RETURNS All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product. UNPACKING Ensure you have received all items shown below for your MAX EX model (MAX EX and MAX Expansion Kit). After unpacking, place the MAX EX Conferencing Pod and Base Unit on a level surface.
• This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your location, consult your dealer or local power company. • Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock.
CHAPTER 2 : GETTING STARTED CONNECTING MAX EX TO AN ANALOG PHONE LINE Connecting MAX EX 1. Connect the Link Out jack on the base unit to the Link In jack on the conferencing pod using the CAT-5 cable. 2. Connect the base unit to the telephone jack using the RJ-11 telephone cable. 3. Connect the power cord to the base unit and plug it directly into an electrical outlet. Connecting MAX EX Expansion Pods 1. Connect the 12' Cat.
CONNECTING MAX EX TO A DIGITAL (PBX) PHONE LINE MAX EX phones can be connected to a PBX by using a digital-to-analog converter. To connect a MAX EX phone to a digital (PBX) line, use the following diagram and procedure: 1. Connect the telephone cable to the phone jack on the back of the base unit, and the other end into the digital-to-analog converter. 2. Connect the converter's AC power adapter to an electrical outlet. 3. Connect a second telephone cable from the converter to a digital or PBX phone.
USING YOUR MAX EX PHONE To Make a Call 1. Press the ON/OFF key. You hear a dial tone. 2. Dial the number as you would on a standard phone. The number is displayed on the LCD screen. NOTE: You can also pre-dial the number while in standby (inactive) mode and press the ON/OFF key to connect the call. Press and hold the pound key (#) to enter a pause in the dialing string. To Answer a Call 1. Press any key (except the star “*” key, MUTE, VOLUME UP or VOLUME DOWN) on the keypad to answer the call. 2.
To Store a Number In the Phonebook 1. Enter the phone number you want to store while conferencing POD is in standby mode. 2. Press and hold the PHONEBOOK/EDIT key until the phonebook and program icons appear on the LCD screen (as shown below). The Phonebook and Program icons. Adding Phonebook Entries 1. Assign a phonebook location (0–9) by pressing the corresponding number key. 2. Press PHONEBOOK again to save the entry. You will hear a confirmation tone. 3.
CHAPTER 3 : USER OPTIONS CALLING FEATURES In addition to the basic phone operations described in the previous chapter, you can use calling features to perform any of the following functions during a call: • • • • • Change to Pulse Dialing Send a Flash Signal Display a Phone Number Adjust Speaker Volume Turn the Ringer On/Off. These functions are described in the following sections. To Use Pulse Dialing MAX EX uses tone dialing by default. You can temporarily change to pulse dialing during a call.
PROGRAMMING FEATURES To allow for individual preferences and enhanced usability, MAX EX provides the following programmable features: • • • • • • • Ringer Melody Dialing Mode Flash Duration Local Phone Number Speed Dial Numbers Service Center Number AGC/ALC (Automatic Gain Control/Automatic Level Control) You may also restore factory defaults. The following sections describe how to program these features. Entering Programming Mode 1.
To Program a Local Phone Number 1. 2. 3. 4. 5. 6. Press and hold REDIAL/PROG until the program icon appears on the LCD screen. Press the 4 numeric key to enter the user phone number menu. Press REDIAL/PROG. Enter the local phone number. Press REDIAL/PROG to save the number. Press CLEAR to exit programming mode. NOTE: Press and hold the 1 numeric key to enter a hyphen. Press the “*” key to enter a space in the number. Use CLEAR to delete the old number before entering a new number.
To Restore Factory Defaults 1. 2. 3. 4. Press and hold the REDIAL/PROG key until the program icon appears on the LCD screen. Press and hold the 9 numeric key. The number 8 appears across the LCD screen. Press REDIAL/PROG to confirm the selection. Press CLEAR to exit programming mode. To Program Automatic Gain Control (AGC) and Automatic Level Control (ALC) 1. 2. 3. 4. Press and hold the REDIAL/PROG key until the program icon appears on the LCD screen. Press and hold the 8 numeric key.
CHAPTER 4 : MAINTENANCE CARING FOR MAX EX PHONES • Follow all warnings and instructions marked on your MAX EX phone. • Unplug base unit and conferencing pod from the wall outlet before cleaning. • Use a damp cloth moistened with water to clean the outside of your conferencing pod or base unit and power supply. Do not use liquid or aerosol cleaners. ELECTRICAL CONSIDERATIONS • Use only the power adapter that comes with your conferencing phone.
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APPENDIX SPECIFICATIONS Dimensions (W X D X H) Phone section: 10.5" x 10.5" x 3" (26.7 cm x 26.7 cm x 7.6 cm) Base unit: 4.25" x 5.5" x 2.5" (10.8 cm x 14 cm x 6.4 cm) Weight Phone section: 2.7 lb (1.2 kg) Base unit: .6 lb (0.27 kg) Shipping: 10 lb (4.
COMPLIANCE FCC Part 15/ICES-003 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
IC Compliance IC: 1970A-158015 Ringer Equivalence Number (REN): 0.1B(ac) Notice The term "IC" before the certification/registration number signifies that Industry of Canada technical specifications were met. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction.
European Compliance Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer’s Name: ClearOne Communications Manufacturer’s Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 U.S.A. EU Representative Name: ClearOne Communications Ltd. EU Representative Address: Atlantic House Imperial Way Reading Berkshire RG2 OTD United Kingdom Model: MAX EX, MAX EX Expansion Kit.
Safety - 73/23/EEC “Low Voltage Directive (LVD)”: IEC 60950-1: 2001 Safety of Information Technology Equipment, Including Electrical Business Equipment.
