COLLABORATE DESKTOP GETTING STARTED GUIDE
ClearOne 5225 Wiley Post Way Suite 500 Salt Lake City, UT 84116 Telephone 1.800.283.5936 1.801.974.3760 Tech Sales 1.800.705.2103 FAX 1.801.974.3669 E-mail tech.support@clearone.com support@netstreams.com On the Web www.clearone.com www.netstreams.com www.streamnetpartners.com Collaborate Desktop GETTING STARTED GUIDE CLEARONE DOCUMENT DOC00053 REV. 8.0 12.07 © 2012 ClearOne and NetStreams - All rights reserved.
© 2012 ClearOne. All Rights Reserved. Information in this document is subject to change without notice. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical for any purpose without written permission from ClearOne. Collaborate Central is a registered trademark of ClearOne. All other product names are trademarks or registered trademarks of their respective companies or organizations.
ClearOne Technical Support This Getting Started Guide was designed to help you set up and work with your Collaborate VCB easily so that you can enjoy its many features. This User’s Guide was designed to help you set up and work with your Collaborate VCB easily so that you can enjoy its many features. If a situation occurs that is not covered by the supplied documentation, contact your local ClearOne distributor, and request assistance from their ClearOne trained technical support department.
Table of Contents Chapter 1: Welcome to Collaborate Desktop.................................................. 11 In this Chapter ..................................................................................................................................11 Collaborate Desktop Overview .........................................................................................................11 Package Contents ..............................................................................................
Chapter 1: Welcome to Collaborate Desktop IN THIS CHAPTER This chapter introduces the Collaborate Desktop videoconferencing application and includes the following sections: Collaborate Desktop Overview Package Contents Minimum System Requirements COLLABORATE DESKTOP OVERVIEW ClearOne’s Collaborate Desktop application provides high-definition videoconferencing to your desktop or laptop computer.
PACKAGE CONTENTS When you open the ClearOne Collaborate Desktop package for the first time, check that the following items are included: Collaborate Desktop installation CD Installation and documentation CD License agreement document USB protection key* Optional accessories will be included according to your purchase order: USB Kit – USB Camera + Headset, USB camera drivers CD.
Chapter 2: Connecting Videoconferencing Equipment IN THIS CHAPTER Using Collaborate Desktop requires the connection of an audio device, a camera, and USB software protection key (depending on license type) to your personal or laptop computer.
CONNECTING A USB CAMERA For a list of USB camera models which, according to testing in ClearOne’s labs, have yielded the highest quality video results, see the Collaborate Desktop data sheet or the ClearOne website http://www.clearone.com). To set up a USB camera: 1. Connect the camera to a free USB port on the rear of your computer. 2. Install the camera’s software from the CD supplied with it.
4. Connect the camera to a power supply. 5. After starting Collaborate Desktop, open the Drawer and click the Settings tab. 6. Click the Hardware and Camera tabs. 7. In the Camera Type list, choose the connected PTZ camera. 8. In the Communication Port list, choose the COM port to which the camera is connected. 9. In the Capability list, choose Pan + Tilt + Zoom.
10. In the Video Capture Format area, select the video format that is compatible with your camera and/or monitor. PAL is used in many countries in Western Europe, Asia, Africa, as well as Australia. NTSC is widely used throughout the Western Hemisphere, Japan and South Korea. 11. Click Apply. CONNECTING A CLEARONE CHAT MIC (COLLABORATE DESKTOP EXECUTIVE ONLY) OR TABLETOP MIC A ClearOne Chat Mic is the standard supplied audio source of the Collaborate Desktop Executive model.
To connect the USB software protection key Connect the USB software protection key to a free USB port on the rear of your computer.
Chapter 3: Starting Collaborate Desktop IN THIS CHAPTER Collaborate Desktop's Start procedure varies, depending on whether or not your system will be in a videoconferencing network managed by ClearOne’s Collaborate Central, or if your computer has more than one IP address defined in its Network configuration.
3. It is recommended that you use the tuning wizard the first time you run Collaborate Desktop in order to configure your audio devices. 4. Click OK to implement the settings and to open the Collaborate Desktop Main Viewer. SYSTEM MANAGED BY COLLABORATE CENTRAL To start Collaborate Desktop: 1. In the Windows Desktop, double-click the Collaborate Desktop icon.
2. In the Collaborate Desktop Login dialog box, enter the following information: Login Name – Name of your computer as listed in Collaborate Central. Password – If a password was set, the password required to log in. The first time you register, you must type it a second time for verification in the Verify Password box. Gatekeeper – IP address of the Collaborate Central. If you do not know it, ask your system administrator.
Chapter 4: Videoconferencing Basics IN THIS CHAPTER Communicating with other parties in videoconferences is, likely, the activity you will do most in Collaborate Desktop. This chapter provides instructions for: Starting a Videoconference Answering a Videoconference Ending a Videoconference STARTING A VIDEOCONFERENCE You can start videoconferences by several different methods. MANUALLY To start a videoconference manually: 1. In the Manual Dialer, type the IP address, user number (E.
PERSONAL PHONE BOOK To start a videoconference from the Personal Phone Book: 1. In the Dialer menu, click Personal. The Drawer opens to the Personal Phone Book. 2. Double-click the name of the party you want to call. SPEED DIAL To start a videoconference from the Speed Dial : 1. In the Manual Dialer, click the Speed Dial button. The Drawer opens to the Speed Dial. 2. Double-click the name of the party you want to call. ONLINE DIRECTORY To start a videoconference from the Online Directory: 1.
CHAIRING AN INTERACTIVE MULTICAST To start an Interactive Multicast: 1. Open the Drawer to Calls>Multicast tab and check the Multicast settings. If necessary, change them to meet your session's requirements. 2. In the Dialer menu, click Start Interactive Multicast. -orIn the Shortcut tray, click the Multicast button (depending on your Shortcut tray's customization). The Session Information dialog box appears. 3.
WATCHING A MULTICAST To view an Interactive Multicast: 1. In the Dialer menu, click Multicasts. -orIn the Shortcut tray, click the Live button (depending on your Shortcut tray's customization). 2. Double-click the Multicast entry. -orClick the Multicast name and then click View. ANSWERING A VIDEOCONFERENCE When Collaborate Desktop is running but no call is active, you can receive an incoming videoconference call at any time. An incoming call emits a ringing sound - just like an ordinary telephone ring.
3. Select Auto Answer. 4. Click Apply. ACCEPTING CALLS MANUALLY If Auto Answer is deselected, you decide whether to accept or reject every incoming videoconferencing call. When a call arrives, the system rings. The Incoming Call message states the identity of the caller and provides the choice of accepting or rejecting the call. To accept or reject an incoming call manually: In the Incoming Call message, click Accept to receive the call or Reject if you don't want to answer.
ENDING A VIDEOCONFERENCE To end a videoconference: 1. Near the bottom right corner of the application, click Hang Up ( 2. Click Yes to confirm. 28 Collaborate Desktop: Getting Started Guide ).
