CHAT 50 Personal Speaker Phone USER MANUAL
TECHNICAL SUPPORT TELEPHONE FAX EMAIL ON THE WEB 1.800.283.5936 1.801.974.3760 1.801.974.3669 tech.support@clearone.com www.clearone.com CHAT 50 USER’S MANUAL CLEARONE PART NO. 800-159-001. FEBRUARY 2008 (REV. 2.1) © 2008 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. ClearOne reserves specific privileges. Information in this document is subject to change without notice. U.
TABLE OF CONTENTS CHAPTER 1: INTRODUCTION Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Replacement Parts & Accessories. . . . . . . . . . . . . . . 3 CHAPTER 2: GETTING STARTED Installing the Chat Software-Windows . . . . . . . . . . . .
CHAPTER 1: INTRODUCTION PRODUCT OVERVIEW Thank you for purchasing the ClearOne Chat 50 personal speaker phone. The Chat 50 is a portable audio peripheral that connects to a wide variety of devices for hands-free communications and audio playback.
IMPORTANT SAFETY INFORMATION Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. Follow all warnings marked on the product. • Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only a damp cloth for cleaning.
PACKAGE CONTENTS The illustration below shows the parts that ship in the box with each model of the Chat 50. (Figure 1.1). Contact your dealer for replacement parts and accessories. Chat™ 50 USB 910-159-001 + Chat™ 50 USB Plus 910-159-002 + + + Chat™ 50 USB Plus International 910-159-002-01 + + + + Chat™ 50 Global Traveler 910-159-003 + + + + + + FIGURE 1.1 Chat 50 Package Contents > Note: ClearOne is not responsible for product damage incurred during shipment.
CHAPTER 2: GETTING STARTED INSTALLING THE CHAT SOFTWARE FOR WINDOWS > Note: The following instructions show Windows XP screenshots. However, the installation procedure is the same for Windows XP and all versions of Windows Vista. 1. Insert the Chat 50 CD into your computer’s CD/DVD drive. Your system should will auto-run the installation software and display the initial menu screen (Figure 2.1). > 4 Note: If you do not have the CD, you can download the latest version of the software at: http://www.
2. Select software from the menu on the left of the screen and the Chat Setup Wizard will display the installation welcome screen (Figure 2.2 ). FIGURE 2.2 Chat 50 Installation Wizard Welcome Screen 3. Click Next>. The License Agreement screen appears (Figure 2.3). Read the license agreement and select the I Agree radio button, then click Next> to proceed with installation. FIGURE 2.
4. The Select Installation Folder screen appears (Figure 2.4). Use the default directory, or click Browse to select an alternate directory. Click Next> to continue the installation. FIGURE 2.4 Chat 50 Select Installation Folder screen 5. The Confirm Installation screen appears (Figure 2.5). Click Next> to continue the installation. FIGURE 2.
6. The Installing ClearOne Chat screen appears (Figure 2.6). FIGURE 2.6 Installing ClearOne Chat Configuration Software screen 7. The Device Driver Installation Wizard screen appears. Click Next> to install the Chat software drivers for Windows. (When you first connect the Chat 50 to the USB port on your PC, there is an additional driver installation routine that installs the Chat 50 USB 2.0 drivers for Windows, as explained in the Connecting and Configuring the Chat 50 (USB) section.) FIGURE 2.
8. After the Chat software device drivers are successfully installed, the Driver Name and Status appear in the Device Driver Installation Wizard screen (Figure 2.8). Click Finish to complete the installation. FIGURE 2.8 Chat 50 Completing the Device Driver Installation Wizard screen 9. The Installation Complete screen appears (Figure 2.9). Click Close to exit the Chat installation program. FIGURE 2.9 Chat 50 Installation Complete screen The Chat software installation is complete.
INSTALLING THE CHAT SOFTWARE FOR APPLE OS X 1. Insert the Chat 50 Installation & Documentation CD. 2. Navigate to the Mac Application folder on the CD. 3. Double-click on the Chat1.0.1.dmg file. 4. The computer creates a virtual drive on the desktop, and places the Chat application on the virtual drive. 5. Drag the Chat application to the Applications folder (Figure 2.10). FIGURE 2.10 Mac Applications Folder with Chat software installed 6. The Chat software is now installed for Mac OS X. 7.
CONNECTING AND CONFIGURING YOUR CHAT 50 (USB-WINDOWS) 1. Use the included USB cable to connect the Chat 50 to a USB port on your computer (Figure 2.11). FIGURE 2.11 Connecting Chat 50 to a PC 2. The status LED on the front of the Chat 50 turns blue, then red, then blue again to indicate that Windows recognizes the Chat 50. The Windows New Hardware Found dialog appears and Windows installs the USB 2.0 device drivers for Chat on your system. When the installation is complete, click Close. 3.
5. Click the Device Setup button in order to select and configure pre-defined audio settings for the devices you will use with your Chat 50 (Figure 2.13). FIGURE 2.13 Chat 50 Main Screen 6. The Device Setup screen appears (Figure 2.14) with a list of devices displayed in the Select 1st column. This column displays the general types of devices that you can configure for use with the Chat 50. FIGURE 2.14 Chat 50 Device Setup: Select 1st column 7. Select the appropriate device from the Select 1st list.
FIGURE 2.15 Chat 50 Device Setup: Select 2nd column 8. Select a manufacturer or device type in the Select 2nd column. If your specific device is not listed, select either the Other or the All option. The Chat software populates the Select 3rd column based on your selection (Figure 2.16). FIGURE 2.16 Chat 50 Device Setup: Select 2nd column 9. Select a model in the Select 3rd column. If your specific device or application is not listed, select either the Other or the All option.
12. If you will be using your Chat 50 with external devices, such as a cell phone, MP3 player, or desktop video conferencing device, connect it using the connection diagrams on pages 13 through 16 (optional). > Note: When connecting to an analog device, you can leave the Chat 50 connected to your PC. The Chat 50 will continue to receive power through the USB cable, eliminating the need to use the Chat 50’s external AC power adapter. 13.
8. While the caller is still on the phone, count from 1 to 10 in a normal voice. Ask the caller if they can hear you clearly. Click and move the Output slider until the caller can hear you clearly. Repeat the test count as needed to find the optimal microphone volume for the device. 9. Click Save to Database to capture the optimized settings. The Add Settings to Database dialog appears. Enter appropriate name in the Model field, then click the Save to Database button. 10.
Connecting Chat 50 to a Cell Phone 1. Using the included power supply (Chat USB Plus, International, and Global Traveller models only), connect the Chat 50 to a power outlet (Figure 2.18). 2. Using the included 2.5mm to 3.5mm cell phone connector cable, connect the Chat 50’s line audio jack to the headset jack of the cell phone. 3.5mm 2.5mm FIGURE 2.
Connecting Chat 50 to an MP3 Player 1. Using the included power supply (Chat USB Plus, International, and Global Traveller models only), connect the Chat 50 to a power outlet (Figure 2.19). 2. Using a ClearOne MP3 accessory cable (available separately, P/N 830-159-005), connect the Chat 50’s line audio jack to your MP3 player’s headset jack as shown in Figure 2.19. Contact your dealer to order cables and other accessories. (Custom cable not included) MP3 FIGURE 2.
Connecting Chat 50 to a Desktop Video Conferencing Device In addition to using the Chat 50 with PC-based webcams and video conferencing applications via USB, you can also use it with stand-alone video conferencing devices. 1. Using the supplied power supply (USB Plus only), connect the Chat 50 to a power outlet (Figure 2.20). 2. Using a ClearOne accessory cable (available separately), connect the Chat 50’s line audio jack to the device’s headset jack (Figure 2.19).
CHAPTER 3: USING THE CHAT APPLICATION DEVICE SETUP Device Setup configures the Chat 50 for use with specific devices to ensure optimal sound quality. To configure the Chat 50, use the procedure shown below (refer to Figure 3.1 for all steps). FIGURE 3.1 Device Setup screen 1. Select a device in the Select 1st column. 2. Select a manufacturer in the Select 2nd column. 3. Select a model in the Select 3rd column. 4. Click the Add to My Devices button to add this device to your My Devices list. 5.
MY DEVICES The My Devices screen displays the devices you have configured for the Chat 50 (Figure 3.2) . FIGURE 3.2 My Devices Screen Applying Audio Settings to the Chat 50 Select the device you wish to use with the Chat 50, then click the Apply to Chat button to apply the custom audio settings.
UPDATE FIRMWARE Clicking the Update Firmware button displays the update firmware screen (see Figure 3.5). FIGURE 3.5 Update Screen The Update Firmware screen displays the current firmware version, unit name, and checks ClearOne's website for available firmware and device database updates. Using Update Firmware, you can automatically update the Chat 50 with the most recent firmware and device database, or you can use the Select File button to manually load an existing firmware file.
3. Click the Update button to install available updates. The Update dialog box appears (see Figure 3.6). FIGURE 3.6 Update Dialog 4. Click Update Firmware to update firmware only. Click Update Database to update the device database only. Click Cancel to cancel the update procedure and return to the Update Firmware screen. 5. If you choose to update the device database, a warning dialog appears (see Figure 3.7). FIGURE 3.7 Update Warning Dialog 6.
Select File (Manual Update) > Note: This procedure is for advanced users, technical support purposes, and corporate environments where IT security policies may prohibit automatic updates. Loading an incorrect firmware file can cause unpredictable results. In most cases, you should use the automatic update procedure by clicking the Check for updates button. To manually change the firmware version loaded in the Chat 50, use the procedure shown below. FIGURE 3.8 Update Firmware: Select File 1.
HELP The Help button (see Figure 3.9) provides the following options: FIGURE 3.9 Help button • Click Help to activate the online help file. • Click About to get information about your Chat 50. • Click ClearOne Homepage to visit the ClearOne website using your default web browser. • Click Registration to register your Chat 50 with ClearOne using your default web browser. ADVANCED SETTINGS Click the Advanced button to display the Advanced Settings screen (see Figure 3.10). FIGURE 3.
Advanced Settings: Audio Settings The Audio Settings screen (Figure 3.11) displays the current audio settings and allows you to change them (Figure 3.11). You can also create custom audio settings for a particular device (see the Advanced Screen: Database section for more information). FIGURE 3.11 Advanced Settings: Audio Settings Available audio settings include: • USB Audio: Controls Chat 50 audio settings when it is connected via USB to your computer.
Advanced Settings: Database The Database screen allows you to view devices, create devices, and edit devices in the Device Database. (Figure 3.12). The database includes pre-defined devices with optimal audio settings pre-programmed by ClearOne (identified by a next to the devices); and custom devices you create using this screen or the My Devices screen (indicated by a next to the devices). FIGURE 3.
Create A New Device To create a new device with custom audio settings, use the following procedure: 1. Click the New button. The Add Settings to Database dialog appears (see Figure 3.14). FIGURE 3.14 Add Settings to Database dialog 2. Adjust the audio settings as needed, or click Upload from Chat to upload and display the Chat 50’s current audio settings. 3.
Adjust the audio settings as you wish or click Upload from Chat to upload the Chat 50’s current audio settings. When you are finished editing the record, click OK. If you wish to cancel your edits, click Cancel. Deleting Custom Devices To delete custom devices from the database, simply click the Delete button after selecting the device you wish to delete. You can only delete custom devices; you cannot delete pre-programmed devices (devices with the ClearOne icon next to them).
CHAPTER 4: CHAT 50 CONTROLS VOLUME UP VOLUME DOWN MUTE LED STATUS INDICATOR FIGURE 4.1 Chat 50 with control buttons labeled POWER LED INDICATOR The LED status indicator lights blue when the Chat 50 is connected to a PC or Mac via USB, or when the Chat 50 is plugged into AC power. The LED status indicator changes to red when mute is on (Figure 4.1). VOLUME UP/DOWN AND MUTE BUTTONS Use the Volume Up/Down buttons to adjust the volume level of the Chat 50.
CHAPTER 5: MAINTENANCE CARING FOR YOUR CHAT 50 • Follow all warnings and instructions marked on your Chat 50. • Unplug the USB 2.0 cable from the Chat 50 before cleaning. • Unplug the power supply from the wall outlet before cleaning. • Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your Chat 50 and power supply. TROUBLESHOOTING POOR SOUND QUALITY If you experience poor sound quality, check the following list for solutions to common issues.
RECOVERING FROM AN INTERRUPTED FIRMWARE UPDATE If a firmware update is interrupted by loss of power to the Chat 50, the USB cable being disconnected, or an unexpected programming error, the Chat 50 may not function properly. To restore firmware, boot the Chat 50 in Generic mode using the instructions shown below. 1. Disconnect the USB cable from the Chat 50. 2. Hold down the MUTE button while re-connecting the USB cable. 3. The Update Firmware Recovery Screen appears (Figure 5.1). 4.
CHAPTER 6: APPENDIX SPECIFICATIONS Connections USB connector Version 2.0 compatible Type: Mini B External audio Type: 3.
COMPLIANCE The following paragraphs present all of the required compliance and declaration of conformity information. EUROPEAN COMPLIANCE Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer's Name: ClearOne Communications Manufacturer's Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way Suite 500 Salt Lake City, Utah 84116 U.S.A. EU Representative Name: ClearOne Communications Ltd.
FCC PART 15/ICES-003 COMPLIANCE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
