User's Guide

Appendix B: Troubleshooting
112 PCoIP System User’s Guide
Figure 48. The Session Control Web interface page
“No route to host” message
If you are working with a zero client that is connected to blade using a static session (through
static IP addresses or using DHCP reservations), you might see this message.
Resolution
The zero client and the host cannot establish a connection. Try any of the following:
 You might see this message if you attempt to establish a connection before the devices
initialize after boot up. Dismiss the message, wait, and try to connect again.
 Check for issues with zero client network interface (for example, subnet mask or
gateway assignment).
 Check for issues with host network interface (such as subnet mask or gateway assignment).
 Ensure that host and zero client static IP addresses are properly configured.