R Series Data Center Products User’s Guide
Technical Support Please refer to our support website for technical updates, additional warranty information and documentation, and software revisions: Web: http://support.clearcube.com Email: support@clearcube.com Phone: (512) 652-3400 or call toll free (866) 652-3400 (United States) ClearCube Technology Corporate Headquarters Mailing and Shipping Address: The ClearCube Building 8834 Capital of Texas Hwy N. Austin, Texas 78759 Email: info@clearcube.
Contents Introduction How to Use this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . California Proposition 65 Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WEEE Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ii • Contents Electro-Magnetic Interference (EMI) Immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Harmonics and Flicker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction How to Use this Guide Thank you for purchasing your quality ClearCube products. The ClearCube Architecture was developed to bring you unprecedented levels of manageability, security, reliability, and space savings. The ease of use of ClearCube’s products will make installation straightforward. This manual provides all the product and installation information needed to set up and run ClearCube Technology’s R Series Architecture for managed desktop environments.
WEEE Information The products described in this document are subject to regulation under the European Union Directive 2002/96/EC, that mandates separate waste collection, treatment, and recycling of electronic products. This directive is commonly known as WEEE, for Waste from Electrical and Electronic Equipment, and its intent is to promote the safe and sensible disposal of products that have outlived their usefulness.
Informations sur la DEEE Les produits décrits dans ce document sont soumis à la directive 2002/96/EC de l'Union Européenne qui requiert la collecte, le traitement et le recyclage séparés des déchets issus d'équipements électroniques. Cette directive est connue sous le nom de DEEE (Déchets d'Équipements Électriques et Électroniques), ou WEEE en anglais (Waste from Electrical and Electronic Equipment) et son but est de promouvoir le traitement sûr et approprié des produits en fin de vie.
Informationen über WEEE Die in diesem Dokument beschriebenen Geräte unterliegen der Richtlinie 2002/96/EG der Europäischen Union über Elektro- und Elektronikaltgeräte und deren Rücknahme, Verwertung und Recycling. Diese Richtlinie wird allgemein als WEEE ("Waste from Electrical and Electronic Equipment") bezeichnet. Sie hat zum Ziel, die sichere Entsorgung von Produkten nach deren Lebensdauer zu fördern.
La información de REEE Los productos descritos en este documento son conforme a las regulaciones con sujeción debajo de a Parlamento Eurepeo y Consejo, la Directiva 2002/96/EC, esos mandatos separan la colección del desecho, el tratamiento de lo mismo, y el reciclaje de productos electrónicos. Esta directiva se conoce comúnmente como REEE, para los residuos del equipo eléctrico y electrónico, y su intención deberá promover la disposición sensata y segura de los productos que han sobrevivido su utilidad.
Symbols – English Symbols are used on the equipment to convey specific information to the operator and service person. It is important to understand the intended meaning of these symbols. Below are the graphical symbols that are used on ClearCube Technology, Inc. Products and their meaning. Refer to Manual Used on the equipment’s rating label to direct the operator or service person to the manual for additional information. Shock Hazard This symbol indicates the presence of electric shock hazards.
CAUTION: A Caution notice in this manual indicates that equipment damage or minor injury may result if proper procedures are not followed. WARNING – A Warning notice in this manual indicates that catastrophic equipment damage, or serious injury including death may result if proper procedures are not followed. Safety Guidelines Before undertaking any troubleshooting or maintenance procedure, read carefully all WARNING and CAUTION notices.
• IT Power Systems – ClearCube equipment has been evaluated and found to be compatible with IT power distribution systems with a phase-to-phase voltage not to exceed 240 V. • Live Circuits – Operating personnel and service personnel must not remove protective covers when operating the ClearCube chassis. Adjustments and service to internal components must be undertaken by qualified service technicians.
Symboles – Français Les symboles sur l'appareil indiquent des informations spécifiques à l'intention de l'utilisateur ou d'un technicien de maintenance. Il est important de bien comprendre la signification de ces symboles. Les symboles graphiques et leur signification, ci-dessous, sont utilisés sur les produits de ClearCube Technology, Inc.
PRÉCAUTION : une note de précaution indique que l'appareil peut être endommagé ou que l'utilisateur risque d'être légèrement blessé si les procédures correctes ne sont pas suivies. ATTENTION : ce message indique que l'appareil pourrait être sérieusement endommagé ou que de graves blessures ou la mort peuvent résulter au cas où les procédures correctes ne seraient pas suivies.
• Système d'alimentation IT – L'équipement ClearCube a été évalué et déclaré compatible avec les systèmes de distribution d'alimentation IT d'une tension composée d'un réseau triphasé ne devant pas dépasser 240 V. • Circuits sous tension – Les agents installateurs et de maintenance ne doivent pas enlever les caches protecteurs lorsqu'ils travaillent sur le châssis ClearCube. Les ajustements ou réparations sur les composants internes doivent être effectués par des techniciens qualifiés.
Symbole – Deutsche Symbole auf den Geräten geben dem Benutzer und dem Wartungspersonal bestimmte wichtige Informationen. Es ist wichtig, die beabsichtigte Bedeutung dieser Symbole zu verstehen. Die nachstehend angezeigten Symbole verweisen auf die durch ClearCube Technology, Inc. verwendeten Symbole und ihre Bedeutungen. Nähere Angaben im Handbuch Wird auf dem Gerätebewertungsetikett verwendet, um den Benutzer oder das Wartungspersonal auf weitere Informationen im Handbuch aufmerksam zu machen.
VORSICHT: Ein Vorsichtshinweis weist darauf hin, das Geräteschäden oder geringe Verletzungen bei unsachgemäßer Bedienung erfolgen können. WARNUNG: Ein Warnhinweis weist darauf hin, das vollständige Geräteschäden oder schwere Verletzungen einschließlich des Todes bei unsachgemäßer Bedienung erfolgen können. Sicherheitsrichtlinien Vor der Durchführung von Fehlerbehebungs- oder Wartungsarbeiten sollten Sie alle WARNUNGS- und VORSICHTSHINWEISE genau durchlesen.
Auswechslung von Netzkabeln finden Sie im Anhang C – Technischer Support (Appendix C – Technical Support). • IT-Leistungssysteme – ClearCube-Geräte wurden ausgewertet und kompatibel zu IT-Leistungsverteilungssystemen mit einer Phasenspannung von nicht mehr als 240 V befunden. • Angeschlossene Stromkreise – Betriebs- und Wartungspersonal sollten die Schutzabdeckungen nicht entfernen, wenn der ClearCube Chassis in Betrieb ist.
Símbolos – Español Los símbolos se usan en el aparato para comunicar información específica a el operador y a la persona de servicio. Es importante entender la intención del significado de estos símbolos. Abajo se muestran los símbolos gráficos que se usan en los productos ClearCube Technology, Inc., así como su significado. Consultar el manual Se usa en la etiqueta de especificaciones del aparato para dirigir al operador o persona de servicio a que consulte el manual para información adicional.
Estos mismos símbolos se usan en este documento cuando es apropiado para indicar situaciones que ameritan revisar este u otro manual, o que pudieran resultar en daño al aparato o lesión física. PRECAUCIÓN: Un aviso de Precaución indica que puede ocurrir daño al aparato o lesiones menores si no se siguen los procedimientos adecuados. ADVERTENCIA – Un aviso de Advertencia indica que puede ocurrir daño fatal al aparato, o lesiones serias incluyendo la muerte si no se siguen los procedimientos adecuados.
• Adaptadores de alimentación – ClearCube o distribuidores de ClearCube proveen de adaptadores de alimentación que están específicamente diseñados para usarse con la pieza del aparato en particular y están aprobados para su uso por las autoridades en jurisdicción en el país donde el aparato se pone en servicio. Por favor consulte las secciones de instalación de este manual para los requerimientos específicos de los cables de alimentación.
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ClearCube Architecture and Product Overview The ClearCube architecture delivers Intel-based PC functionality to the desktop from a secure, centralized location. This results in dramatic increases in manageability and security while providing mission-critical reliability, performance, and uptime improvements with lowered costs. Replacing a traditional PC box with a ClearCube C/Port or I/Port in an office or cubicle also saves space, eliminates fan noise and simplifies cabling resulting in a clear cube.
shows the last three digits of the blade serial number as a default. ClearCube Sentral software can be used to program as many as 10 alphanumeric characters into the display. Figure 1 shows the R series PC blades. Figure 1 R Series PC Blades A display area at the front of each blade provides active status indicators. The four LEDs on the front panel of the blade are described in Table 1 and shown in Figure 2. Table 1 Blade LED Functions LED Color Description Green Blade is powered on.
Power Indicator C/Port Link Indicator Hard Drive Activity Indicator Network Activity Indicator Chassis Slot Designation (1 – 8) (Not on R1350 Blades) Reset Button Power Button Single USB Port Figure 2 ClearCube R Series Blade Front Panel Display R Series Chassis The ClearCube R Series chassis is a centralized chassis that houses as many as eight single-processor PC blades and as many as four dual processor PC blades.
s Figure 3 ClearCube R Series Chassis Front View Figure 4 R4300 Chassis Back View 22 • ClearCube Architecture and Product Overview R Series Data Center Products User’s Guide, Rev.
C/Port The C/Port, shown in Figure 5, is a desktop unit to which a user’s standard peripherals are connected. The C/Port supports a 200m (660 ft) connection distance from the blade and has two USB 1.1 ports, PS/2 mouse and keyboard ports, speaker and microphone ports, and SVGA video output port. Other C/Port options such as the Multi-Video Expander (MVX) are also available from ClearCube. For more information, see the C/Port and Multi Video Expander User’s Guide.
Figure 6 ClearCube MVX Back View Fiber Optic Extension System The Fiber Optic Extension System adds fiber optic connectivity to the ClearCube architecture via a pair of multi-mode fiber optic cables. The system is compatible with ClearCube R4300 chassis, BackPacks, and blades. It securely extends user desktops from centralized PC blades to a distance as great as 500 meters over a pair of 62.5 micron multi-mode fibers. The system consists of two components, the Fiber Transceiver and the Fiber C/Port.
or 16 PC blades. The C/Port signals from the chassis are looped into the Transceiver over a short C/Port cable (≤ 10 meters), one for each blade. The Transceiver then converts the signal from copper to fiber and sends it out of the Transceiver through an industry standard LC connection. Fiber C/Port Figure 8 shows the Fiber C/Port. In the standard installation, the Fiber C/Port resides on the user's desktop and has all the standard peripheral connections including USB, PS/2, audio, and video.
I9420 I8020 / I8820 I8330 Figure 9 ClearCube I/Ports 26 • ClearCube Architecture and Product Overview R Series Data Center Products User’s Guide, Rev.
Network Planning and Site Preparation Rack and Cabinet Requirements Before installing the components of the ClearCube Architecture it is very important to properly prepare the site where you will install the chassis and PC blades. This chapter provides important information on how to plan for installation. Figure 10 Standard 19" Rack (left) and Standard 19" Cabinet Figure 10 shows the two most frequently used structures for holding ClearCube chassis.
CAUTION: Equipment racks and cabinets can become highly unstable if not adequately secured. Please read and follow the manufacturer's specifications and recommendations for mounting instructions. Additional ClearCube guidelines are provided throughout this section that – with the manufacturer's requirements – will ensure a safe installation. Fully enclosed electrical cabinets are the preferred option for mounting your ClearCube chassis.
Cooling and Airflow Requirements Each complete chassis normally produces between 3100 and 3850 btu/hr (900 to 1130 watts) of heat, depending on processor activity, and a maximum of 5100 btu/hr (1500 watts). Ensure that the air conditioning and ventilation system for the installation area can accommodate this thermal load. The back of the chassis has air vents for four fans.
ClearCube support website at http://support.clearcube.com for more details on power requirements. Cable Requirements The chassis uses standard network cables with RJ45 connectors to connect to C/Ports and to an Ethernet network. These can be CAT5, CAT5e, CAT6, or CAT6e cables. C/Ports require straight-through cables with all four twisted pairs available. Network connections follow standard Ethernet guidelines.
User Desktops with C/Ports Data Center Chassis Admin C/Port and Terminal Homerun C/Port Cables Ethernet Cables Network Switch Figure 11 ClearCube C/Port Architecture Cabling Diagram User Desktops with Fiber C/Ports Chassis Data Center Admin C/Port and Terminal C/Port Cables 3 m or shorter Ethernet Cables Network Switch ClearCube Fiber Transceiver Figure 12 ClearCube Fiber C/Port Architecture Cabling Diagram R Series Data Center Products User’s Guide, Rev.
User Desktops with I/Ports Data Center Chassis Admin C/Port and Terminal Ethernet Cables Network Switch Figure 13 ClearCube I/Port Architecture Cabling Diagram Free IP Address Requirement With the R4300 chassis, the default startup configuration is DHCP (Dynamic Host Configuration Protocol), which automatically requests an IP address from your DHCP server. If you do not have a DHCP server, the R4300 chassis defaults to a static IP address of 192.168.1.251.
Chassis and Blade Installation Installation of ClearCube products is straightforward and can be accomplished in just a few hours. The following instructions are intended for use by IT technicians familiar with computer systems at the hardware configuration level.
• Monitors and keyboards – Monitors are normally shipped in their own cartons. Keyboards, if not included with user ports, may be bulk-packaged. Shipping cartons and packing materials should be retained until your ClearCube installation has been completed and tested. Chassis Installation Unpacking the Chassis Open the chassis box, remove the packing material, and check the chassis for any visible damage. Contact the carrier for an immediate on-site inspection if damage is found.
A chassis assembly using the Chassis Accessory Kit can be installed either from the front or from the back of the rack. A chassis assembly using the CRM kit can be installed only from the front of the rack. Begin installing your chassis assemblies at the bottom of the rack or cabinet. This provides support for each chassis before it is securely mounted, and greatly simplifies getting the chassis square and level in the rack.
Figure 14 Side View of Chassis Centered in a 2-Post Rack 6. Attach the AC power cord(s) packaged and supplied with the chassis and route it to the back panel power connector(s) and then to a surge-protected power source such as an uninterruptible power supply (UPS) or power strip.
Front Rack Ears Locking Latch Main Bracket Spring Slider Slider (Back) Rack Ears Finger Handle Flanges Figure 15 Rack Bracket for CRM Kit 1. Unscrew the thumbscrew holding each pair of chassis and rack brackets together, and slide the brackets apart. 2. Mount the chassis bracket to the chassis with 4 flathead screws. Repeat on the other side. NOTE: The chassis and rack brackets are interchangeable side-for-side. 3.
corresponding holes as the back ears, so that the rack bracket is level. To remove, pull the finger tab inward with your finger and slide the ears forward. 5. Repeat steps 2 and 3 with the other chassis bracket on the opposite side of the rack, in mirrored orientation. Ensure that the brackets are level with respect to each other. 6. Slide the chassis and brackets onto the rack brackets from the front. Ensure the “U” channels on the chassis bracket engage the flanges on the rack bracket. 7.
Chassis Configuration and Operation R4300 Chassis By using a range of hot-swappable modules, the R4300 chassis provides a wide range of options for C/Port and I/Port connections to blades and to the network. Modules can be installed either when the chassis is installed, or when the blades are installed. Because these modules provide all the data I/O for the system, cabling cannot be completed until these modules are in place.
R4300 Modules The R4300 modules are installed by sliding them into their respective bays and seating the connector. The three bays are of different sizes and shapes, and a module cannot be accidentally inserted into the wrong bay. All modules are hot-swappable, and can be replaced without affecting any existing switching configurations within the chassis. A small label on each module indicates its position in the R4300, as shown in Figure 18.
Figure 19 shows the back apron of the R4300, with the three module bays designated. Figure 20 shows typical R4300 modules. Connect Bay Management Bay Network Bay Figure 19 R4300 Module Bays Connect Module Management Module Network Module Figure 20 R4300 Modules On the left in Figure 19, the Connect Module provides connectors for C/Ports, USB ports, and sparing. On the right, the Network Module provides Ethernet connections.
Table 3 R4300 Connect Module Features Digital Link Selected LED C/Port Connections Spare Daisy Chain Connections Admin Daisy Chain Connections USB Selected LED Status LEDs USB Connections Connectors Label Color Code Description ADMIN IN Yellow RJ45 connection that links the Admin C/Port into the Admin daisy chain, or passes the Admin connection to another chassis by connecting to that chassis’ ADMIN OUT port. As many as 14 chassis per Control Chain can be connected on one Admin daisy chain.
Table 4 R4300 Status LEDs Status LEDs These bi-color LEDs that indicate status for the connections on the module whose blue LED is lit. Status for each set of connections can be viewed by pressing the Mode switch on the Management Bay module. The blue LED over the connections being monitored is lit. The numbers for the LEDs correspond to the blade slot numbers on the front of the chassis.
Table 5 R4300 Remote Management Module Features Ethernet LEDs RMM Reset Default Switch RMM Hardware Reset Switch Ethernet LEDs LINK RMM Status LEDs ACTIVITY Control Chain Connections Module Mode Switch Ethernet Connection RMM Status LEDs Fan Mode Switch RMM MODE DHCP DC POWER HEALTH Connectors Label Color Code Description CONTROL IN Green RJ45 connection that receives control and management signals from the previous chassis in the Control Chain via RS-485.
Bi-color LED indicates power supply status DC POWER — • Green = 2 supplies good • Red = 1 supply bad • Off = no power or RMM not seated properly Bi-color LED indicates system health HEALTH — • • • • Green = good Amber = RMM firmware update in progress Red = bad Off = no power or RMM not seated properly See the Sentral Administrator’s Guide for more information on RMM Status indicators Bi-color LEDs that indicate Ethernet link speed LINK — • Green = 100 Mb/sec. • Amber = 10 Mb/sec.
DIM is not hot-swappable. Fuses on the DIM can be accessed by powering down the chassis and removing the fan module. CAUTION: DOUBLE POLE/NEUTRAL FUSING The DIM employs fuses in both the neutral and hot lines. Please contact ClearCube or a ClearCube-certified technician for assistance with servicing or replacing these modules or replacing the fuses in them.
Daisy Chain uses the same ClearCube proprietary data link that connects blades to C/Ports. Table 7 shows the distance and node limitations on the Admin and Spare Daisy Chains for various C/Ports used with the R4300.
Spare Ratio 1:7 Chassis 1 Chassis 2 Chassis 3 Chassis 4 Chassis 5 Chassis 6 S P A R E S P A R E S P A R E S P A R E S P A R E S P A R E Spare Ratio 1:47 7 6 5 4 3 2 1 Chassis 1 S P A R E 7 6 5 4 3 2 1 Chassis 2 8 7 6 5 4 3 2 1 7 6 5 4 3 2 1 Chassis 3 8 7 6 5 4 3 2 1 7 6 5 4 3 2 1 Chassis 4 8 7 6 5 4 3 2 1 7 6 5 4 3 2 1 Chassis 5 8 7 6 5 4 3 2 1 7 6 5 4 3 2 1 Chassis 6 8 7 6 5 4 3 2 1 7 6 5 4 3 2 1 Figure 22 Spare Allocation Examples For a dual-processor PC blade, verify that
5. Connect eight network cables from the EP8 ports marked ETHERNET to your Ethernet network patch panel, hub, or switch. 6. Daisy-chain the ADMIN IN port on one chassis to the ADMIN OUT port on the next chassis using the yellow daisy-chain cable provided. Connect the remaining ADMIN OUT port to the Admin C/Port. NOTE: If any C/Port users also use a Multi-Video Expander (MVX) with multiple monitors, the Admin C/Port should also be equipped with an MXV and multiple monitors.
Mixed-Mode Chassis Cabling Mixed-mode cabling is the attachment of R4300-equipped chassis to chassis with Blade Switching BackPacks (BSBPs) or Direct Connect BackPacks (DCBPs). The recommended practice is to use one or more R4300s for Primary and auto-negotiated control. One or more RMMs need to be connected to Ethernet to allow auto-negotiation and control failover. Figure 24 shows an example of this.
Admin C/Port and Terminal Admin C/Port and Terminal #1 Primary Chassis with E-net Control Link Spare Configuration Cable To Network Spare Configuration Cable Primary Chassis with E-net Control Link To Network Spare Daisy Chain #1 Spare Daisy Chain Admin Daisy Chain Admin Daisy Chain #1 Control Chain Control Chain Spare Configuration Cable Admin C/Port and Terminal #2 Spare Daisy Chain #2 Admin Daisy Chain #2 Spare Configuration Cable Control Chain with Single Daisy Chains Spare Daisy Chain #
RMM Firmware Update Procedures To update RMM firmware, you need to have a TFTP server configured on your network. The firmware can be installed using telnet or using Sentral. You need to first install the firmware on the Primary RMM of each Chassis Group, and then propagate the firmware update to the rest of the RMMs in the group. Although downgrading a firmware version is possible with the RMM architecture, it is never recommended. NOTE: Do not remove any R4300 modules when updating the RMM firmware.
Updating RMM Firmware with Sentral To update firmware using Sentral, the following pre-existing conditions must be met: • The R4300 Chassis Group to be updated must already be discovered within Sentral. • A TFTP Server must be configured in Sentral's Console Configuration screen, and running. • The firmware update must be in a directory that is visible to the Sentral Console.
Remote Management Card Configuration Control Chain Auto-Negotiation Two types of Remote Management Cards may be present in your network: • Remote Management Module (RMM) in R4300 chassis • Remote Management Card (RMC) in R4200 chassis The RMC in Blade Switching (BSBP) and Direct Connect (DCBP) BackPacks is not capable of auto-negotiation. A BCBP or DCBP with an RMC installed is always the Primary in the Control Chain. RMCs can be installed only in BCBPs and DCBPs.
The RMC (in a BSBP or DCBP) uses the following rules for auto-negotiating a Primary RMC in a Control Chain: • An RMC must be active (i.e., powered up and functioning correctly) to assert its status as Primary. • If an RMC is present in a chain, that RMC must always be the Primary. For best results, follow these guidelines for configuring your Control Chains: • Do not use Mixed Mode (connecting a mix of R4300s, BSBPs, and/or DCBPs) for connecting your Control Chain.
Figure 27 RMM Parameters via Telnet 3. Enter the command to change a parameter in the format: cfg ParameterName Value where ParameterName is the parameter and Value is its desired new value. 4. When finished changing parameters, type exit to close the Telnet window. Resetting the RMM Settings to the Factory Defaults In normal use, the RMM is configured using Sentral. However, it can be reset to its factory configurations by pressing the DFLT pinhole switch on the back of the RMM.
Table 8 R4300 RMM Default Configuration Settings (Continued) Field Name Function Setting Options Default Setting SessionTimeout Session Time-out Time period for which the session ID is honored 120 seconds SMIP Sentral Primary Console IP Address xxx.xxx.xxx.xxx 192.168.1.252 SMPort Sentral Management Port TCP port to the Sentral console 8080 Logging Logging Enabled | Disabled Disabled LogServerIP Log Server IP Address Only if logging is enabled 192.168.1.
Configuring the RMC The following steps outline the process required to set up and configure your choice of chassis control computer/server. These steps also explain the setup of the communication link to the chassis. This description assumes that you are choosing to control your chassis with an RMC, rather than with the recommended RMM.
through the Sentral software. Note that 8 x 8 functionality cannot be daisy-chained to build larger matrices. You can also use the 8 x 8 mode as a method to provide more than one spare per chassis. • Install and run Sentral: The Blade Switching BackPack is controlled by ClearCube Sentral. Installation of the tools on the controlling computer is via a CD-ROM drive.
2. Type clearcube as the default password. For example: Password: clearcube NOTE: You will not see any letters as you type the password. The result should be: RMC Configuration 1. IP address: 192.168.1.251 2. Gateway: 192.168.1.1 3. Network: 192.168.1.0 4. Netmask: 255.255.255.0 5. Password: clearcube 6. Exit 3. From the list of options, select 1 to change the IP address. For example: >1 The result should be: >1 new ip: 4. Type in the desired new IP address. For example: >1 new ip: 192.168.1.
The result should be: Connection to host lost. The RMC accepts only a lowercase y as a valid positive response. If you type yes, or an upper-case Y, the changes are not saved. Watch for the Saving changes... message, which confirms the configuration was saved successfully. NOTE: You may have to close the telnet window by selecting the X in the top right corner. Connect the CONTROL IN port to your regular network using a standard network cable. Make sure not to use the cross-over cable you were just using.
R4300 Chassis Upgrade Kit Installation An R4200 chassis can be upgraded to an R4300 chassis with an available chassis upgrade kit. To install the R4300 chassis upgrade kit, do the following: 1. Power down the blades in the chassis. 2. Disconnect AC power from the chassis. 3. Open the front bezel of chassis and pull any installed blades out approximately one inch to disconnect them from the BackPack connectors. 4. Remove the 5 hex head screws retaining the fan pack. 5.
16. Remove the cardboard shipping brace from the fan pack module and install the fan pack into the chassis. Secure the fan pack with 5 hex head screws to complete the base R4300 chassis assembly. 17. Connect the power cords supplied with the upgrade kit to appropriate power source(s). 18. Install the desired modules in the Connect, Management, and Networking Bays, as described in R4300 Chassis starting on page 39. 19. Reseat the blades and power up the chassis. 20. Power up the blades.
• The Fiber Optic Extension System only works with the R4300 chassis, and with R4200 chassis that are revision “E” or higher. The version can be determined from the label on the side of the R4200 chassis. • The Fiber Optic Extension System only works with “straight-through” fiber optic cable. This means that if light is transmitted down the fiber on the right-hand side of the connector then at the other end of the cable, the light should come out on the left-hand side of the connector.
PC Blade Installation Unpacking the PC Blades Once the chassis has been installed and connected to power and signal connections, open the PC blade boxes and remove the PC blades. Examine each PC blade for damage as a result of shipping. If you find any damage contact the carrier to file a claim and call the ClearCube Customer Service Department for replacement. CAUTION: Do not use any PC blade that shows any sign of damage. Subsequent damage from a defect caused by shipping could be extensive.
5. In a rack installation, you can lock the chassis front bezel using a Kensington lock on each side of the chassis. In a cabinet installation, use a locking front door to secure the chassis and blades. Since the R2200 is a double-slot blade, it needs to be installed in the correct slot pair. Install double-slot blades only in slots 1&2, 3&4, 5&6, or 7&8. NOTE: The very first time you insert the PC blade, the power does NOT turn on automatically.
– corresponding secondary ports on the EP6. If Ethernet port availability in the data center is an issue, connect to the primary Ethernet ports on the EP6 first. R1350 installed in an R4200 chassis—Only the primary port on the R1350 is connected. Single-Slot Blades Single-processor blades previous to the R1300 contain one Ethernet adapter. The R1300 provides two Ethernet adapters.
The R1200, R2100, and previous model blades do not provide back-apron USB 2.0 connectivity. R1350 Monitor Support The following table lists each R1350 video option and the number of supported monitors for each option.
Configuring RAID CAUTION: Improper RAID configuration will result in data loss. Never change RAID configuration without making a complete system back-up, and never configure RAID on systems with only one installed hard drive. To configure RAID on the R2200, do the following: 1. Ensure your hardware is appropriate. You need an R2200 with a factory supported BIOS and two hard disks physically installed. For best results, the drives should be identical in size and manufacturer. 2.
5. Prepare the RAID drivers on a diskette. RAID drivers are shipped with each factory O.S. for R2200. The RAID drivers are in the folder c:\drivers\RAID You need to extract the required files from the iata*.exe file. To extract all the files make a temporary folder example: c:\drivers\RAID\extracted Then extract the files from a DOS command prompt. > iata51_enu.exe -a -a -p c:\drivers\RAID\extracted At this point you should have a folder with some newly added files in it. See c:\drivers\raid\readme.
d. After pressing Enter, you are presented with a list of available SCSI Adapters. Select your controller from the list. The up and down arrow keys can be used to scroll through the list as all controllers may not be visible. Select the following controller: – Intel® 82801ER SATA RAID Controller (ICH5R) e. The next screen confirms your selected controller. Press the Enter key to continue. 9. Finish the O.S. install. The system will eventually reboot.
Figure 31 Matrix Storage Console Removing a PC Blade To remove a blade, do the following: 1. Lower the front bezel on the chassis by depressing the latches on each side. 2. Power down the blade (if required) and pull gently on the handle until it slides out. Be sure to support both ends of the blade when you remove it completely from the chassis. CAUTION: Some surfaces on the blade may be hot, especially when the blade has been powered on. Remove and handle the blade with care.
NOTE: When the MSL jumper is physically set to lock out mass storage devices, the software cannot override this.
NOTE: Resetting the CMOS password on the R1300 with BIOS versions previous to 2.82 require removing its backup battery during restart to completely clear the CMOS settings. See Replacing the CMOS Memory Battery on page 78 for more information. Reinstalling System Software ClearCube blades are normally shipped with Windows XP factory-installed. Other operating systems may be optionally available.
Hardware Upgrade and Replacement Procedures ClearCube’s architecture greatly simplifies complete computer upgrades as well as upgrades to individual components. A complete PC blade is easily upgraded by lowering the chassis front bezel, slowly pulling out the old PC blade, and then replacing with a new PC blade. CAUTION: Some surfaces on the blade may be hot, especially when the blade has been powered on. Remove and handle the blade with care.
Field-Replaceable Units (FRUs) are items that trained service providers and the ClearCube Systems Engineer (SE) group can replace onsite. FRUs include the CRUs, plus these: • Power supply • CPU fan, blower, or heatsink Other components such as the processor or motherboard are not intended for field replacement. Removal voids your warranty. Contact ClearCube Technical Support for assistance.
Must be populated May be left empty Figure 35 R2200 Memory Installation Layout The outer pair of DIMM slots must always be populated. The modules used in the inner pair do not have to match the modules used in the outer pair, just within each pair. NOTE: Because of a limitation in 32-bit Microsoft Windows, the operating system reports and utilizes no more than 3 GB of memory when 4 GB of memory is installed. Always use ClearCube-supplied or ClearCube-approved memory.
• When replacing either drive on an R2200, it may be easier to unscrew both drives from the chassis to gain easier access to the drive cables. • The default image configuration for R2200 drives is to place the boot volume C: and the recovery volume D: on the master drive, and volume E: on the slave drive. • Imaged drives swapped between dissimilar blade models will not function correctly. • Store unused drives in an anti-static bag in a climate-controlled area.
Replacing the R4300 Fan Pack To replace the Fan Pack on the R4300 chassis, do the following: CAUTION: Disconnect all sources of power before servicing the R4300 chassis. 1. Power down the blades in the chassis. 2. Unplug the chassis power cords. 3. Using a #2 Phillips screwdriver, remove the 5 screws on the back of the chassis that attach the fan pack. 4. Insert a finger in the slot on the left side of the fan pack and slowly pull the fan pack out. 5.
Troubleshooting If you have any problems with your system, please check the following items prior to calling for support. No power to PC blade • Check the power button on the front of the PC blade. • Verify that the power circuit to the chassis is operational. • Check all power strips, UPS, and extension cords to make sure they are in working order. No video or link lights at desktops and no power to blades • R4300: Have a qualified service technician check the fuse.
The monitor’s Auto-Adjust does not give a clear, sharp image • Monitor auto-adjust routines do not always optimally adjust the image. Using the auto-adjust routine a second or even third time may provide a better result. Because all monitor manufactures have unique adjustment settings and auto-adjust algorithms, customers should contact the monitor manufacturer directly for assistance in achieving the optimal image quality.
Appendix A – Specifications Table 9 PC Blade Specifications R1300 Processor • • Intel Pentium 4 with Hyper Threading, or Pentium D dual-core LGA775 socket R1350 • • R2200 Core2 Duo or Intel Pentium 4 with • Hyper Threading LGA775 socket • Dual Intel Xeon Processors with Hyper Threading Intel Socket 604 Intel 945G with 1066 MHz front-side bus • Intel E7525 chipset with 800 MHz FSB DDR2-667, un-registered, non-ECC Two DIMM sockets Dual-Channel, Interleaved Upgradeable to 2 GB Integrated Intel GMA 9
Table 10 R4300 Chassis Specifications Connections • • • • • • 8-slot chassis Hot-swappable modules provide Ethernet, C/Port, and USB connections Backwards compatible with Direct Connect or Blade Switching BackPack Fit 14 chassis (112 PC blades) in a single 42U rack or cabinet Four variable-speed exhaust fans located in rear Rear power connection Dimensions • • 3U (5.25" high, standard 19" rack width) 17.0"(w) x 5.25"(h) x 29.
Appendix B – Regulatory Compliance Electromagnetic Compatibility (EMC) The statements contained within this appendix are limited to the C3-R chassis, R1300 Blade, R2200 Blade, C/Port, MVX, Fiber Transceiver, and the Fiber C/Port. Regulatory compliance specifications for any other equipment mentioned within this manual can be found in separate documentation.
Electro-Magnetic Interference (EMI) Immunity This equipment was also tested in accordance with the procedures given in the EN 55024: 1998 – Information Technology Equipment, Immunity Characteristics – Limits and methods of measurements and was found to comply with: • EN 61000-4-2: 1995, Electrostatic Discharge Immunity Test, performance criteria: 4/8 kV • EN 61000-4-3: 1995, Immunity to Radiated, Radio Frequency, Electromagnetic Fields, performance criteria: 3 V/m • EN 61000-4-4: 1995, Electrical Fast
• EN 60950-1:2001 + All– European Norm - Safety of information technology equipment. • AS/NZS CISPR 22:2002 and AS/NZS 60950:2000 (including Amendment 1). The Fiber Transceiver and Fiber C/Port was tested and is certified to the following safety standards: • UL 60950: 2000, TUV Rheinland of N.A. (an OSHA accredited Nationally Recognized Test Laboratory) Certificate CU72042508. • CAN/CSA-C22.2 No. 60950-00, TUV Rheinland of N.A.
Declaration of Conformity Manufacturer: ClearCube Technology, Inc.
Declaration of Conformity Manufacturer: ClearCube Technology, Inc.
Appendix C – Technical Support Contact Information In the event any problems arise with your ClearCube hardware or software, we recommend that you first check the support website for any relevant technical bulletins and updates for your specific product(s) before calling your authorized reseller or the ClearCube Technical Support Department.
Return Merchandise Authorization (RMA) ClearCube’s policy for products under warranty is to ship replacement parts to the customer within 24-48 hours after the replacement has been approved by the ClearCube Tech Support department. If an issue arises that may require a warranty replacement part, the customer should places a telephone call to Tech Support (+1-512-652-3400 or +1-866-652-3400), use the RMA form on the CCT Support website (support.clearcube.
The maximum steady-state current draw of a single fully loaded chassis ranges between 6 and 8 amps at 120 VAC, based on the level of user activity. The peak initial current draw is 12 amps. If you are placing multiple chassis on a single power circuit, make sure that the circuit can safely handle the combined currents of all the equipment. Therefore, if you place two chassis on a single branch circuit, it must be able to support a peak current of 25 amps at 120 VAC.
Appendix D – Warranty ClearCube Warranty For One to Three Years PURPOSE. This ClearCube hardware warranty statement defines for you, the “Customer”, the warranty provided by ClearCube on equipment manufactured by ClearCube and purchased by you as new from ClearCube or a ClearCube authorized dealer (“ClearCube Product”). Please keep a copy of your purchase order and invoice as documentation of your warranty. Customer must maintain proof of purchase for the covered ClearCube Product.
The returned products must be shipped to ClearCube utilizing the enclosed Package Returns Program (PRP) shipping label only. Utilizing the enclosed PRP shipping label provides a confirmed tracking mechanism for both Customer and ClearCube while insuring the product is shipped to the proper address. The Defective Product must be shipped back to ClearCube within five (5) business days of ClearCube’s issuance of a RMA for such Defective Product.
MAY NOT ALLOW DISCLAIMERS OF WARRANTIES OR LIMITATIONS OF LIABILITIES TO THE FULL EXTENT SET FORTH ABOVE. GOVERNING LAW. These terms and conditions shall be governed by the laws of the State of Texas, excluding its choice of law provisions. The parties specifically disclaim application of the UN Convention on Contracts for the International Sale of Goods. SUPPORT CONTACTS. support@clearcube.com support.clearcube.com support.clearcube.
P/N G020078 Revision C
