User's Manual

Table Of Contents
Chapter 8: Troubleshooting - General Troubleshooting 8-7
System Indicates Wand Failure
Wand LED Indicators Fail to Indicate that SmartTag is Present
CAUSE:
Wand has been placed on or near a metal
surface.
ACTION:
Move wand away from metal, and allow 20 seconds for
the wand to adjust.
Wand is experiencing interference from other
surgical equipment.
Move the wand away from the interfering equipment, or
wait until the equipment is no longer in use.
Wand cable is disconnected. Connect wand cable.
Wand cable is damaged. Call ClearCount Medical Solutions for a replacement.
Wand has been placed on the Count In Scanner
of the device or over the Out Scan.
Move wand away from the system.
Wand electronics have failed. Call ClearCount Medical Solutions for a replacement
wand.
CAUSE:
Wand has not been placed over the SmartTag.
ACTION:
Ensure a SmartTag is present and re-scan the patient.
SmartTag has been moved or was not placed
prior to surgery.
Continue without the SmartTag. (unable to verify scan
depth)
Wand cable is damaged. Call ClearCount Medical Solutions for a replacement.
Wand cable is disconnected. Connect cable.
Patient is too large to detect the SmartTag
through the patient.
Scan the patient despite not being able to detect the
SmartTag.
The wrong type of SmartTag has been placed
on the OR table.
Ensure the correct SmartTag is used on the OR table.
Refer to Chapter 2.
SmartTag has been placed directly on top of
large reusable capacitively-coupled return
electrode pad.
Place the SmartTag lateral to the large reusable
capacitively-coupled return electrode pad.
Wand electronics have failed. Call ClearCount Medical Solutions for a replacement
wand.