User's Manual

8-6 Chapter 8: Troubleshooting - General Troubleshooting
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General Troubleshooting
This section contains general troubleshooting information to help you resolve issues that may arise while
operating the SmartSponge Flex.
SmartSponge Flex Will Not Turn On
Wand is Not Detecting a Sponge
CAUSE:
Power cord is not plugged into the
SmartSponge Flex or wall outlet.
ACTION:
Ensure that both ends of the power cord are plugged in.
Power cord is damaged. Call ClearCount Medical Solutions for replacement
cord.
Power is not available at power outlet. Check that the power source is working properly.
SmartSponge Flex failure.
Call ClearCount Medical Solutions.
CAUSE:
Operator is moving the wand too quickly.
ACTION:
Scan at a rate no faster than 0.2m/sec (7 inches/sec).
Operator is not following the recommended
scan paths.
Complete all recommended scan paths, per the onscreen
instructions.
System has not been placed into wand mode. Place the system into wand mode and scan the patient.
Wand is effected by other equipment. Remove active electro-surgical equipment from the
vicinity of the wand, or wait until ES equipment is no
longer in use.
Wand has been placed closer than 2 inches to
the body of the patient.
Hold the wand at least 2 inch away from the patient and
re-scan.
Wand has been held too far from the patient. Hold the wand within 3 inches of patient while
performing a re-scan.