CLEAR SPOT 4G USER GUIDE
SET IT UP 3 WHAT’S IN THE BOX? IMPORTANT BUTTONS / INDICATORS / FEATURES USE WITH CARE INSERT AND CHARGE THE BATTERY TURN THE CLEAR SPOT ON CONNECT YOUR DEVICE TO YOUR CLEAR SPOT CONNECT TO THE INTERNET SHARE YOUR CLEAR SPOT 3 3 3 4 4 5 5 6 MANAGE YOUR CLEAR SPOT 7 CLEAR SPOT HOME PAGE OVERVIEW CLEAR SPOT HOME PAGE / STATUS / SUMMARY CLEAR SPOT HOME PAGE / STATUS / SUMMARY (CONTINUED) CLEAR SPOT HOME PAGE / STATUS / STATISTICS CLEAR SPOT HOME PAGE / STATUS / LOG CLEAR SPOT HOME PAGE / STATUS / DEVICE
STILL NEED HELP? 26 FAQS AND LIVE CHAT SUPPORT TELEPHONE SUPPORT QUESTIONS ABOUT YOUR BILL? IMPORTANT INFORMATION DOCUMENT WARRANTY INFORMATION LEGAL DISCLOSURES 26 26 26 26 26 26 2
Set It Up What’s in the Box? CLEAR Spot 4G Personal Hotspot Battery Wall Charger Mini-USB Cable Quick Start Guide Important Buttons / Indicators / Features Mini-USB Port Indicators 4G Signal Status Wi-Fi Status Power Battery Status Button Use the Mini-USB Port with the Mini-USB Cable and Wall Charger to charge the CLEAR Spot 4G (CLEAR Spot). The 4G Signal Status Indicator glows green, yellow or red indicating an excellent, moderate, or weak signal.
Set It Up (continued) Insert and Charge the Battery The battery comes partially charged, so you can use your CLEAR Spot right away. battery cover, slide in the battery so the pins align, and replace the battery cover. To use the Wall Charger, plug the small end of the Mini-USB Cable (USB Cable) into the CLEAR Spot, plug the large end into the Wall Charger, and plug the Wall Charger into an electrical outlet.
Set It Up (continued) Connect your device to your CLEAR Spot In order to identify your CLEAR Spot wi-fi network name (SSID) and network key (password), locate the MAC ID, which can be found in two places – on the label on the CLEAR Spot battery cover and under the battery. The MAC ID also might be referred to as MAC or Default Network. Make sure you write the network name and password down, so that you can remember them. With your laptop or device turned on, view the list of available wireless networks.
Set It Up (continued) Share your CLEAR Spot It’s easy to share your CLEAR Spot with up to eight devices at the same time. Give your colleagues and friends your CLEAR Spot wi-fi network name and password. Make sure the devices with which you want to share are within range of your CLEAR Spot – usually within 100 - 150 feet. If you are sharing the CLEAR Spot wi-fi network with other devices and you turn the CLEAR Spot off, the other devices won’t be able to access the internet.
Manage your CLEAR Spot CLEAR Spot Home Page Overview It’s easy to manage your CLEAR Spot. With the CLEAR Spot Home Page, you can: Use the Setup Wizard to setup your CLEAR Spot. Change the CLEAR Spot wi-fi network name and password. Change settings, such as network signal range, security settings, and the number of connected devices. View signal strength and battery charge level. View connection time and the amount of data transmitted. View and upgrade the CLEAR Spot firmware.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Status / Summary The Status / Summary Tab displays helpful information about your CLEAR Spot. Auto Refresh: When the Auto Refresh box is checked, the screen automatically refreshes periodically. Internet Connection (WAN): Signal Strength: Shows the CLEAR Spot signal strength (excellent, moderate, or weak) in its current location.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Status / Summary (continued) General: Battery Status: Indicates whether the battery is being charged. Software Version: Shows the software version of the CLEAR Spot. The software version cannot be changed. Firmware Version: Shows the firmware version of the CLEAR Spot. Updating the firmware helps to keep the CLEAR Spot performing optimally and may add features and functionality.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Status / Statistics The Status / Statistics Tab displays information such as bytes and packets transmitted by the CLEAR Spot and errors for both WiMAX and wi-fi. Auto Refresh: When the Auto Refresh box is checked, the screen automatically refreshes periodically. WiMAX Device Statistics: RX Bytes/TX Bytes: Shows, in Bytes, the amount of WiMAX data received (RX) and transmitted (TX) by the CLEAR Spot.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Status / Device Info The Status / Device Info Tab displays advanced information about your CLEAR Spot such as software, firmware, and hardware versions, MAC ID, and more: Device Name: Displays the name of the CLEAR Spot. The Device Name is factory set and can’t be changed. Device Manufacturer: Displays “Infomark,” the company that manufactured the CLEAR Spot.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Basic / Wizard The Setup Wizard guides you through the basic CLEAR Spot setup steps. You can change the administrative password, select the time zone, choose the CLEAR Spot wi-fi network name, and choose the security type. Step 1: Includes changing the administrative password, which is defaulted to “admin”. Note: You also can change the password in the Tools / Admin section of the Setup tabs at any time.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Basic / LAN Setting Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care. On the Basic / LAN Setting Tab, you can view and change Network Address Settings of the CLEAR Spot.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Basic / Wi-Fi Use the Basic / Wi-Fi Tab to configure basic settings of the CLEAR Spot, including the wi-fi network name, the SSID broadcast on / off setting, the wi-fi network range, and more. Wi-Fi Settings Information: Wi-Fi Radio On/Off: The CLEAR Spot default wi-fi setting is on, but can be turned off when using the CLEAR Spot in USB Mode.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Basic / NAT Setup Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care. Wi-Fi Settings Information: Port Forwarding: Port Forwarding means opening a port to the router, in order to let the outside world contact a user (or device) on the private network (LAN).
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Basic / MAC Address Filter Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care. A MAC Address (ID) is a unique serial number burned into network adaptors that identifies them on a network.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / WiMAX Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care. The WiMAX Tab contains advanced settings of the CLEAR Spot as well as information about nearby towers and the connection strength to each one.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Tools / Admin This Tools / Admin Tab displays tools such as Time Server and Time Zone settings. You can also change the Administrative Password, which is factory default to “admin.” Internet Based Time Server (NTP) Setting: Enable NTP: Enabling this feature allows the CLEAR Spot to get current time information from the time server on the network.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Tools / Upgrade The Tools / Upgrade Tab can be used to reset the CLEAR Spot to the default factory settings. If for any reason, you forgot your CLEAR Spot wi-fi network name and password, you can reset them by clicking “Restore to Factory Settings”. It is important to note that many device settings will be reset to the factory default settings. The Administrative Username and Password will be reset to “admin”.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Tools / USB Data Mode For additional convenience, you can connect your CLEAR Spot, via a Mini-USB Cable, to a compatible (Windows® XP, Windows Vista, Windows 7, or Mac® OS x 10.4 or higher) computer (also known as tethering) when: You need to charge the CLEAR Spot battery, but you don’t desire to use the Wall Charger or it is not available. The computer you’re using doesn’t have wi-fi capability.
Manage your CLEAR Spot (continued) CLEAR Spot Home Page / Help The Help Tab is context-sensitive and displays helpful tips that are relevant to the Tab you are viewing. For example, if you’re viewing the Summary Tab and click “Help,” you’ll see helpful explanations about the information presented on the Summary Tab.
Quick Tips Extend the CLEAR Spot Battery Life Use the CLEAR Spot Home Page to decrease the wi-fi network range (Basic > Wireless (Wi-Fi) > wi-fi network range > short). Use the CLEAR Spot Home Page to limit the number of wi-fi users (Basic > Wireless (Wi-Fi) > wifi Max Clients). The CLEAR Spot Battery Status Indicator changes colors to indicate the charge status of the battery. o During Charging: Red LED turns ON. o Charge Complete: Green LED turns ON.
Quick Tips (continued) Facilitating your ability to browse the internet First, verify that your CLEAR Spot is receiving the CLEAR 4G signal. The CLEAR Spot indicates the CLEAR 4G signal strength. The 4G indicator displays a solid green, yellow, or red light to indicate an excellent, moderate, or weak signal. As long as the 4G indicator remains steadily lit, the CLEAR Spot is connected to the CLEAR 4G network. If the CLEAR Spot displays a blinking red light, it is not receiving a CLEAR 4G signal.
Quick Tips (continued) Using the CLEAR Spot via USB For additional convenience, you can connect your CLEAR Spot, via a Mini-USB Cable, to a compatible (Windows XP, Windows Vista, Windows 7, or Mac OS x 10.4 or higher) computer (also known as tethering) when: You need to charge the CLEAR Spot battery, but you don’t desire to use the Wall Charger or it is not available. The computer you’re using doesn’t have wi-fi capability. You desire to block others from using your CLEAR Spot wi-fi network.
Other Information Accessories There are a variety of accessories available for the CLEAR Spot, including a protective Carry Case, Batteries, Mini-USB Cables, Wall Chargers, and a Car Charger. Battery Wall Charger Mini-USB Cable Car Charger Visit any CLEAR Retail Store nationwide to learn more and to purchase the accessories you need. Technical Specifications Dimensions: 4.33” x 2.44” x .71” Weight: 4.
Still need help? FAQs and Live Chat Support If you have questions about your CLEAR Spot, please access the FAQs and live chat support at www.clear.com/support. Telephone Support If you still have questions, please call us at 877-956-4056. We provided automated telephone support 24/7 and live telephone support between 9am and 10pm, local time, seven days a week.
