iSpot ™ Connect to the internet in three easy steps: 1. Set up your iSpot p1 2. Connect your Wi-Fi device to your iSpot p3 3.
Step One: Set up your iSpot ™ The battery comes partially charged so you can start using your iSpot right away. Remove the battery cover from the back of the iSpot. Slide the battery in so the metal pins align, and replace the battery cover. The battery can be charged, using the included Wall Charger or Mini USB Cable, while you’re using your iSpot.
Step One (continued): Turn iSpot™ on and connect to CLEAR 4G Once the battery is in your iSpot, turn the device on. While iSpot is searching for the CLEAR 4G network, the 4G Signal Status indicator flashes red. Once the CLEAR network is found, the 4G Signal Status indicator turns a solid green, yellow, or red, indicating an excellent, good, or weak signal. The Wi-Fi status indicator is solid blue when Wi-Fi is available.
Step Two: Connect your Wi-Fi device to your iSpot™ With your device’s Wi-Fi turned on, view the list of available wireless networks. Connect to the “iSpot xxx” network (where xxx are the last three digits of the iSpot MAC ID – which can be found on the label on the back of the iSpot). The MAC ID can also be found under the battery. Enter the Password, exactly as it appears on the label, using lowercase letters. Your Wi-Fi device will display a message indicating it has connected to your iSpot.
Step Three: Connect to the internet Once you’ve connected your Wi-Fi device and iSpot™, you’re ready to connect to the internet. The first time you connect to the internet using your iSpot, you need to set up your CLEAR account. First, close any open browser sessions. Open a new browser session, and you’ll see the CLEAR account completion form. After you’ve created your CLEAR account and accepted the CLEAR Terms of Service, open a new browser session and start surfing.
Manage iSpot on your iPhone® / iPad ™ It’s easy to manage iSpot™ on your iPhone and iPad. On the iSpot Home Page, you can change settings, view signal strength, control the number of users, change the password, and even control your billing. Simply open the iSpot App and manage to your heart’s content. The default User Name and Password are “admin.” Visit the App store today to download the iSpot App. It’s free and easy - just look for the iSpot App logo as shown below.
Manage your iSpot™ on a computer You can manage your iSpot on a computer, using the iSpot Home Page. To display the iSpot Home Page, enter http://iSpot into your web browser. We recommend bookmarking the page for easy access. The default User Name and Password are “admin.
Share your iSpot™ It’s easy to share your iSpot with up to eight (8) Wi-Fi-enabled Apple® mobile devices (iPhone, iPad, and iPod touch®). Give your colleagues and friends your iSpot network name and password. If you or someone else tries to use a device that is not compatible with iSpot, a message from CLEAR will be displayed and the user will be directed to clear.com to learn more about iSpot. If you think the device is compatible with iSpot, please refer to page 16 to contact customer care for support.
Tips for Optimal iSpot™ Performance How can I improve the overall performance of the iSpot? Set your web browser home page to a site with minimal graphics. When accessing email: Configure your settings to receive messages less frequently or to receive them manually. Configure your settings to download email headers only, not the full email. Remove the Preview Pane, or use the Auto Power Preview for headers only.
Charge the Battery The iSpot battery is easy to charge. To use the Wall Charger, plug the Mini USB Cable into the iSpot™, and plug the other end into an electrical outlet. To charge the iSpot battery through your computer, plug the Mini USB Cable into the iSpot and plug the other end into an available USB port on your computer. While the battery is charging, the Power Button will illuminate red. The Power Button turns green when the battery is fully charged.
Troubleshooting Guide The best source for help is online at: www.clear.com/support. Here are some common questions: What should I do if my Wi-Fi device doesn’t recognize my iSpot™? I’m unable to browse the internet. What should I do? I can’t remember my password. What should I do? I can’t share my iSpot. What should I do? My browser is stuck on a message from CLEAR.
What should I do if my Wi-Fi device does not recognize my iSpot™ ? Make sure you are using the correct iSpot network name and password. They can be found on the label on the back of the iSpot and under the battery. When entering letters, please use lowercase. If you changed your network name and password and can’t remember them, you can easily reset them. Please refer to page 15 for instructions.
I’m unable to browse the internet. What should I do? First, verify your iSpot™ is receiving the CLEAR signal. The iSpot indicates the CLEAR 4G signal strength. The 4G indicator will display a solid green, yellow, or red light to indicate an excellent, good or weak signal. As long as the 4G indicator remains steadily lit, your iSpot is connected to the CLEAR 4G network. If your iSpot displays a blinking red light, you are not receiving a CLEAR 4G signal.
I can’t share my iSpot™. What should I do? Make sure you are using the correct iSpot network name and password. They can be found on the label on the back of the iSpot and under the battery. Additional Troubleshooting Tips: Go into your iSpot Home Page to ensure the SSID Broadcast is On. This can be found on the Status Summary screen. Make sure your friends and the devices you are trying to share with are within range of your iSpot – usually within 150 feet.
I can’t remember my User Name and Password. What should I do? It’s easy to reset your User Name and Password. Turn on your iSpot™. Press and hold the Power Button for approximately 15 seconds. The multicolor LED will flash green. After the LED turns solid green, release the Power Button, and the iSpot should turn off. Your iSpot has been reset to the default settings. The default User Name and Password are “admin.
My browser is stuck on a message from CLEAR. What should I do? Sometimes when you launch your browser, you will see an important message from CLEAR about your account. Follow all of the on-screen instructions to view the message and provide any requested information. If your account is past due, click on the option to make a payment. You also can make a payment through our automated payment system by calling 888-888-3113 and selecting option 2.
Have a Question? Please read the separate “Additional Important Information” document included with your iSpot™ for regulatory information, safety information, and other important disclosures. For more support for your iSpot, your best source for help is online at www.clear.com/support. If you are unable to get online, please call us at 877-956-4056. We provide automated telephone support 24/7 and live telephone support between 9am and 10pm, seven days a week.
Notes
Legal Information Apple does not endorse iSpot or CLEAR service, and Apple is not associated with Clearwire. Limited Time Offer; while supplies last. 14-day return policy; see http://www.clear.com/legal/returnandcancellation for details. Actual CLEAR network performance may vary and is not guaranteed. See www.clear.com for rate plan, coverage map/limitation, and other information and restrictions.
Positioning your iSpot™ First, verify your iSpot is receiving the CLEAR signal. The iSpot indicates the CLEAR 4G signal strength. The 4G indicator will display a solid green, yellow, or red light to indicate an excellent, good or weak signal. As long as the 4G indicator remains steadily lit, your iSpot is connected to the CLEAR 4G network. If your iSpot displays a blinking red light, you are not receiving a CLEAR 4G signal.
