Eclipse HX-Delta User Guide PN: 399G055 Rev: A 08/22/13
Document Reference Eclipse HX-Delta User Guide Part Number: 399G055 Revision: A Legal Disclaimers Copyright © 2013 HME Clear-Com Ltd. All rights reserved. Clear-Com, the Clear-Com logo, and Clear-Com Concert are trademarks or registered trademarks of HM Electronics, Inc. The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement.
Contents Document Reference ............................................................................................... 2 Contents.................................................................................................................... 3 1 Important Safety Instructions ........................................................................... 8 Safety symbols ......................................................................................................... 9 Mains power cord .......
.2.1 Installing the external power supplies ........................................................................... 31 4.2.2 Installing the rear panels ............................................................................................... 31 4.3 Installing CPU cards .............................................................................................................. 32 4.3.1 Hot patching CPU cards .................................................................................
.8.3 6 E-MADI64 card ................................................................................................. 71 6.1 E-MADI64 front panel lights and controls ............................................................................. 72 6.2 E-MADI64 rear panel connectors .......................................................................................... 75 6.3 MADI channels .............................................................................................................
LMC-64 interface applications............................................................................................. 119 10.3 11 Maintaining the 11.1 Eclipse HX-Delta ........................................................... 120 Routine maintenance recommendations ............................................................................ 120 11.1.1 Cleaning the matrix ..................................................................................................... 120 11.1.
12.24 Minimum PC requirements (for EHX software) ............................................................... 137 12.25 Recommended PC requirements 12.26 External power supply units ............................................................................................ 139 (for EHX software) .......................................... 138 13 Glossary .........................................................................................................
1 Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Safety symbols Familiarize yourself with the safety symbols in Error! Reference source not found.. These symbols are displayed on the apparatus and warn you of the potential danger of electric shock if the system is used improperly. They also refer you to important operating and maintenance instructions in the product user manual. Figure 1 Safety symbols Mains power cord Eclipse HX matrices are powered by an internal power supply.
2 Introduction The system is a digital point-to-point intercom platform, designed to seamlessly integrate your entire your entire intercom infrastructure (digital, wireless, IP-based and analog intercom systems). The system comprises matrices, interface cards and modules, user panels and interface frames. At the heart of the system is the central matrix, comprising a matrix and the highly intuitive configuration software, run from an external PC.
2.1 Chapters summary Chapter Summary 1 Important Safety Instructions Important safety instructions for installing, using and maintaining the Eclipse HX-Delta. 2 Introduction This chapter. An introduction to this guide. 3 Overview An overview of the Eclipse HX system, the Eclipse HX-Delta matrix, and the interface cards that may be fitted to the matrix.
2.2 Further information For more information about any of the Eclipse HX system components referenced in this guide (including matrices, interface cards, interface modules and EHX configuration software), see the specific manual / documentation for that device or software. Eclipse HX documentation is available from: • Your product DVD-ROM. • The Clear-Com website (http://www.clearcom.com/product/digital-matrix). For sales information, see your Clear-Com sales representative.
3 Overview This chapter provides an overview of the Eclipse HX-Delta matrix, including the interface cards and modules that can be fitted to the matrix. 3.1 Eclipse HX matrices There are four types of Eclipse HX matrix available from Clear-Com: Matrix Eclipse HX-Delta Description The Eclipse HX-Delta has slots for 2 CPU cards, 4 interface cards and 3 interface modules in a three rack unit (3RU) frame. For more information, see this guide.
3.2 Eclipse HX-Delta A complete Eclipse HX-Delta system consists of a central matrix and the remote audio devices (which may include user panels, interface cards, interface modules, four-wire devices and systems) connected to it. Note: The term central matrix is used to differentiate the core hardware and software from the connected user panels and interfaces. The central matrix itself consists of the matrix hardware (the Eclipse HX-Delta matrix) and the EHX configuration software. 3.2.
3.2.
Key: Eclipse HX-Delta front panel Feature A Description Interface modules. The Eclipse HX-Delta can house up to 3 interface modules. Blank panels can be installed to unused slots. For more information, see 3.4 Interface modules. B C LAN / PNL connector. Front to rear Ethernet / panel feed through Interface cards. Up to 4 interface cards can be installed to the matrix. Blank panels can be installed to unused slots. For more information, see 3.3 Interface cards. D CPU cards (P1 and P2).
• Temperature warning light [Overtemp]. When lit, this red warning light indicates that the matrix is above the maximum operational temperature limit and is in danger of overheating. • Internal PSU failure light [Int PSU Fail]. When lit, this red warning light indicates that the internal power supply has failed. • External PSU failure lights [Ext PSU Fail (1/2)]. There are two external PSU failure lights, one for each of the twin external 12V power supplies.
3.2.
Key: Eclipse HX-Delta rear panel Feature Description A DC power supply connectors. For more information about the 12V external power supplies, see 3.2.4 Power supplies. B Spare slots for interface card rear connector panels. All front installed interface cards require a corresponding rear connector panel. Blank panels can be installed to unused slots. The Eclipse HX-Delta has 4 slots available for interface cards. For more information, see 3.3 Interface cards. C CPU card rear panel.
3.2.4 Power supplies The Eclipse HX-Delta matrix has two external 12V power supplies for redundant operation. One power supply unit can power an entire matrix. The second unit provides a backup in case of failure or damage to the first unit. The two external supplies have separate IEC connectors to AC mains, and are designed for completely automatic and transparent changeover between supplies in the event of a power outage in one of the AC mains circuits.
User panels Full compatibility with V-Series and I-Series user panels. VOX The VOX-programmable audio visually cues you at the matrix when audio transmits at a programmed threshold on a connected user panel or interface. EHX configuration software EHX provides an intuitive and visual way to configure the Eclipse HX matrix system. The Eclipse HX-Delta can store up to four system configurations.
3.3 Interface cards You can fit 4 interface cards to the Eclipse HX-Delta. The number of different types of interface card you can fit to the matrix is limited by the available port count (496 audio ports). For more information, see 4.4.3 Combining interface cards in the matrix. Interface cards slide vertically into the front of the matrix and connect to the backplane. Note: The term central matrix is used to differentiate the core hardware and software from the connected intercom panels and interfaces.
3.3.3 E-QUE interface card (for FreeSpeak/CellCom connections and E1 / T1 trunk lines) The E-QUE interface card allows the Eclipse HX-Delta to connect to FreeSpeak/CellCom antennas, FreeSpeak/CellCom antenna splitters, and E1 and T1 trunk lines. Each E-QUE interface card set comprises: • A front card with a reset button and various status indicators. • A rear card with eleven RJ-45 ports giving eight standard Ethernet ports, DECT sync in and out and a LAN port for diagnostic use.
3.3.5 IVC-32 IP interface card The IVC-32 interface allows the Eclipse HX matrix to connect to IP enabled V-Series panels, other matrices and Concert users using an IP network. Each IVC-32 interface comprises: • A front card with a reset button and various status indicators. • A rear card with eleven RJ-45 ports giving eight E1/T1 ports (not used), DECT sync in and out (not used) and a LAN port for IP connectivity. Each IVC-32 front card has status LEDs for power, port activity and LAN status.
Each interface module has hardware connectors to connect to both the central matrix and the external device that communicates with the central matrix. Most interface modules connect to the central matrix via shielded CAT5 cable terminated with RJ-45 connectors. Tip: The type of cable used to connect the interface module to the non-four-wire device varies with the device. For more information, see the dedicated user guide / manual for that interface module.
• Microsoft Windows Server 2008 SP2 (32 bit and 64 bit). • Microsoft Windows Server 2008 R2 (64 bit). Note: Only 64 bit is supported, as Windows Server 2008 R2 is not available for 32 bit. • Microsoft Windows XP SP3 (32 bit and 64 bit). • Microsoft Windows Vista SP2 (32 bit and 64 bit) • Windows 7 (32 bit and 64 bit). When running EHX on Windows operating systems, the client and server can run on separate machines connected over a network.
4 Installing the Eclipse HX-Delta This chapter describes how to install the Eclipse HX-Delta, including the power supplies, CPU cards, interface cards and modules. 4.1 Before you begin the installation 4.1.1 Check the shipment When the Eclipse HX-Delta is received, inspect the boxes for shipping damage. Report any shipping damage to the carrier. Check that every item on the packing list has been received. Save all packing materials in the event that any items need to be returned.
4.1.3 Reconnecting the CPU card backup battery Important: Before the Eclipse HX-Delta is installed, the CPU card’s backup battery must be reconnected. The matrix will operate if the battery is not reconnected. However, if the matrix is powered down, all run time information (dynamic assignments, crosspoint states and levels) will be lost. The CPU card has a lithium backup battery that powers the CPU memory if the AC electricity fails. This backup battery is shipped disconnected to preserve battery life.
Eclipse HX-Delta CPU cards are fitted with a socketed battery, normally a Renata CR2477N with a capacity of 950mAh and a life of approximately 247 days. These socketed batteries are easily replaced and this operation does not have to be carried out by service personnel. Disconnecting the CPU backup battery Before performing any service on the CPU card, the backup battery must be disconnected. To do so, place the CON9 jumpers in the OFF position as described in the previous procedure.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. Lithium batteries can overheat or explode if they are shorted. When handling the CPU card or a loose battery, do not touch any external electrical conductors to the battery’s terminals or circuits to which the terminals are connected. Note: When servicing the battery, make sure that the jumper on CON9 is connecting pin 2 (common) to either pin 1 (on) or to pin 2 (off).
4.2.1 Installing the external power supplies The Eclipse HX-Delta's power is provided by two external 12V power supply units (for redundancy). The power supplies have separate connections to the rear of the matrix (see Figure 3 Eclipse HX-Delta rear panel). Each of the power supplies must be connected to a dedicated branch of AC mains power. The matrix will continue to operate even if one of the power supply units fails.
To remove a rear panel from the matrix: 1. Detach any devices connected to the rear panel’s connectors. 2. Loosen the screws that hold the rear panel to the matrix. The screws are attached and will not fall off. 3. Remove the rear panel by pulling the panel out. 4.3 Installing CPU cards The CPU card’s components include CMOS chips which are sensitive to static electricity.
To insert a CPU card in the matrix: 1. Carefully place the card in the appropriate slot. Make sure the card is aligned with the left and right precision guides (the top of the CPU card aligns with the left of the slot). 2. When the card has almost reached the backplane connectors, open the two ejectors, allowing them to clear the edges of the matrix. Gently insert the card further until it touches the backplane connector guides. 3.
4.3.2 Checking the CPU Card installation The following lights indicate that the card has been properly installed in the matrix: RESET +5V The two power supplies are lit green to indicate that they are working. +3.3V IPC (Interprocessor communication) LED is lit green to indicate that the two CPU cards (primary and backup) are exchanging information. Master LED is lit green on whichever CPU card is currently serving as master.
4.4 Installing interface cards 4.4.1 Installing an interface card to the matrix Note: Before installing an interface card, ensure that the card’s associated rear-connector panel has already been installed. To install an interface card: 1. Carefully place the card in the appropriate slot. Ensure that the card is aligned with the left and right precision guides (the top of the card aligns with the left of the slot). 2. Push the card toward the backplane connectors. 3.
More ports can be utilized on the Eclipse HX-Delta by using higher capacity interface cards, such as the E-MADI64 card. For example, if you installed 3 E-MADI64 cards, using 64 audio ports, you could add one more MVX-A16 card. (3 E-MADI64 cards * 64 ports) + (1 MVX * 16 ports) = 208 If you fitted 3 IVC-32 cards, you could add 1 more MVX-A16 card: (3 IVC-32 cards * 32 ports) + (1 MVX card * 16 ports) = 112 LMC-64 cards take a port per meter.
4.4.4 Static sensitivity Observe anti-static procedures. Devices can be damaged by static electricity. Personnel reconnecting the battery should ensure that they ground themselves and all tools before touching cards. A CPU or interface card’s components include CMOS chips that are sensitive to static electricity. Before touching a card first touch a grounded metal object, such as any unpainted surface on the matrix, to dissipate static electricity.
4.4.7 Checking MVX-A16 analog port card installation The following front panel lights indicate that an analog port card has been properly installed in the matrix: RESET +12V One of the four power-supply lights Is lit to indicate that the associated power supply is operating properly. -12V +5V +3.3V The ACTIVE lights correspond to the card’s 16 ports. When lit, an active light indicates that RS422 data is being received. ACTIVE VOX 1 2 3 4 5 The VOX lights corresponds to the card’s 16 ports.
4.5 Wiring audio devices to the matrix An external four-wire audio device can be directly connected to a port connector through the four audio pins. If there is excessive noise on the lines between the device and the matrix, the device may be electronically unbalanced with the rest of the system. The device must be isolated with external isolation transformers. The CALL SEND output can be connected to the CALL REC input to tell the system software that this is a directly connected port.
4.6 Wiring panels to the matrix Eclipse HX uses a 4-pair (analog) or single-pair (digital) wiring scheme between the matrix and panels. All Eclipse HX user panels (V-Series and I-Series panels) have built-in RJ-45 connectors. 4.6.1 4-Pair analog Four-pair analog wiring is performed with shielded CAT5 RJ-45 cable: Pair Description Pair 1 Transmits analog audio from the matrix to the panel. Pair 2 Transmits digital data from the panel back to the matrix.
4.6.2 Single-pair digital Single-pair digital wiring is accomplished with double-shielded 24 AWG conductor CAT-6E enhanced STP cable. Pair 1 transmits and receives multiplexed digital and analog between the matrix and the panel. Ensure that the Select switch on the rear of the panel is in the correct position for the intended use.
4.7 Wiring CPU card interfaces The CPU card holds the circuitry for connecting to, and communicating with, the following interfaces: 42 • An external personal computer. • Alarm inputs and outputs. • Eight general purpose inputs (GPIs). • Eight general purpose outputs (GPOs or relays). • Two separate local area network (LAN) connections for Ethernet-based communication with a network. • An external GPI/RLY interface.
4.7.
Key to CPU card interface connectors Feature Description GPI/RLY Interface Connector A The RJ-45 socket labeled GPI/RLY Interface connects the CPU card to a GPI-6 or RLY-6 card. The GPI-6 provides six general-purpose opto-isolated logic inputs. The RLY-6 card provides six single-pole, double-throw relay outputs. Both card types mount in either an IMF-3 interface frame or an IMF-102 interface frame.
Matrix Frame "IBM-PC RS-232" DB-9M Cable Connector Computer Serial Port DB-9F Cable Connector 1 1 6 6 Receive (RXD) 2 2 Transmit (TXD) 7 7 Transmit (TXD) 3 3 Receive (RXD) 8 8 4 4 9 9 Ground (GND) 5 5 Figure 12: Wiring the matrix DB-9M to the PC DB-9F Matrix Frame "IBM-PC RS-232" DB-9M Cable Connector Computer Serial Port DB25F Cable Connector 1 14 2 Transmit (TXD) 1 6 15 3 Receive (RXD) Transmit (TXD) 2 7 16 4 Receive (RXD) 3 8 17 4 5 9 18 6 Ground (GND) 5 19 7 20 8 21
Alarm I/O Connector C The DB-9F connector labeled Alarm I/O connects the matrix to a control circuit for an external alarm, such as a light or bell. The external alarm activates whenever an alarm condition is detected in the matrix. The following conditions trigger an alarm: • If any of the voltages produced by the first power supply unit fall below their normal levels. • If any of the voltages produced by the second power supply unit fall below their normal levels.
Figure 14: Wiring the Alarm I/O DB-9F to the Alarm Relay connector Figure 15: Double-pole double-throw alarm relay General-Purpose Outputs Connector (GP OUT) D A GPO can be programmed to mute a speaker, to turn on an applause light, to turn on a door lock, or to perform a variety of other functions.
Each general-purpose output has a relay inside the Eclipse HX-Delta matrix. When a general-purpose output is inactive, the associated common pin on the GP OUT connector will be shorted to the relevant normally closed pin. When a general-purpose output becomes active, the short between the common pin is broken and a new connection is made between the common pin and the normally open pin.
The general-purpose inputs operate in one of two modes: the opto-isolated mode or the non-isolated mode. The opto-isolated mode requires the externally connected equipment to provide the current to power the general-purpose input. The non-isolated mode does not require that the externally connected equipment powers the general-purpose input. The current is supplied by a voltage output on the GP IN connector. To select a mode, move the J1 jumper on the CPU rear card to one of two positions.
Non-isolated mode To cause an input to detect an active signal in non-isolated mode, the current must flow from the relevant input pin. The external device should draw no current to cause an inactive input and at least 5 mA to cause an active input. The opto-isolator drive line contains a 1.5 kOhm resistor to limit the current through the opto-isolator. Therefore the input pins can be connected directly to a ground pin to cause an active input.
Local Area Network connector (LAN1) F The LAN1 and LAN2 connectors have standard Ethernet pin assignments. See G below for pin assignments. The RJ-45 socket labeled LAN 1 connects a local area network (LAN) to the CPU card through a standard Ethernet connection. The green LED indicates the port is connected and the amber LED indicates activity. Clear-Com recommends the use of shielded cable. Local Area Network connector (LAN2) G The LAN1 and LAN2 connectors have standard Ethernet pin assignments.
4.8 DSE1/T1 Matrix to Matrix crossover cable connections For E1 and T1 direct matrix to matrix connections the CAT5 crossover cables should be wired, as shown in the table below: Matrix 1 Pin Description Matrix 2 Pin 1 To 4 2 To 5 3 Not connected 3 4 To 1 5 To 2 6 Not connected 6 7 Not connected 7 8 Not connected 8 Table 9: E1/T1 Crossover cable 4.
4.10 E1 to FreeSpeak / CellCom antenna straight cable connection Straight CAT5 cables are used to connect an E-QUE card to a FreeSpeak / CellCom antenna or splitter. The E1 pinout for connecting an antenna or splitter is shown in Table 11: E1 pinout for connecting a FreeSpeak / CellCom antenna or splitter. Cable wiring is shown in Table 12: E1 to FreeSpeak / CellCom antenna or splitter straight cable connection.
5 Using the Eclipse HX-Delta This chapter describes how to operate the Eclipse HX-Delta matrix, including its CPU cards and interface cards. Tip: For an overview of the Eclipse HX-Delta, see 3 Overview. 5.1 Creating and storing system configurations A configuration is a complete set of operating parameters for the system which includes talk and listen paths for each connected intercom device.
5.2 Setting the default IP Address To reset the CPU LAN ports to their default IP addresses, press and hold the ENG and FULL RESET buttons on the CPU front card until the card resets. Note: Do not release the ENG and FULL RESET buttons until the CPU card LED panel shows either an A or a B. The LAN1 Ethernet port is reset to the factory default address of 169.254.0.100 and the second Ethernet port to the 0.0.0.0 (blank) address. The LAN1 reverts to a link local address of 169.254.0.
5.3.1 Configuration restrictions for Ethernet ports The network ID on the first Ethernet port must be different to that of the second port. The network ID is defined by the IP address and the network mask for the port. For example a network address of 172.16.2.1 and a mask of 255.255.0.0 gives a network ID of 172.16. Therefore in this scheme the second port could not have an IP address, starting with 172.16. If the network mask is extended to 255.255.255.0 the network ID becomes 172.16.
5.5 CPU card lights and controls RESET A +5V B +3.
Key to CPU card lights and controls Feature A Description RESET button Pressing the RESET button causes the CPU card to stop its current activity and to restart. The same configuration that was active before the system was reset will be active after the system was reset. During the reset, configuration information reloads to the card’s operational memory from its non-volatile memory and the card starts running again from the beginning.
Note: The dot matrix lights will also display system information when the ENG button is pressed on the master CPU card. This is described below in the section on the ENG button. D Status lights OK Light When flashing green, the OK light indicates that the CPU card is successfully communicating with the EHX configuration software. IPC (Interprocessor Communication) Light The Interprocessor Communication (IPC) light only operates when there are two CPU cards in the matrix.
E Configuration [ CONFIG ] button The CPU card can hold four complete system configurations in its operational memory. When the CONFIG button is pressed the number of the currently active configuration (either 1, 2, 3, or 4) appears in the dot-matrix display. Each time the button is subsequently pressed the next configuration number in the series appears in the dot-matrix display. The numbers cycle forward until all of the choices have been displayed, then start again at 1.
software (for example, RACK 1.0.2.1). • G Hardware serial number. For example, SERIAL 2251, in the case where the HW serial number is 2251. Full Reset button When a full reset is performed, all cards in the matrix reset, regardless of any system preferences in the program software. Non-volatile memory is cleared. To perform a full reset: 1. Press and hold the CPU card’s lower RESET button (the Full reset button). 2. Simultaneously press and release the CPU card’s upper RESET button. 3.
To activate the embedded configuration: 1. On the front of the CPU card, press and hold the CONFIG and the ENG buttons. 2. Simultaneously, reset the CPU card by pressing and holding the CPU card’s lower RESET button (the Full reset button). Note: A tool, such as a pin, is used to press and hold the RESET button. 3. Continue holding the CONFIG, ENG and RESET buttons until the CPU card’s dot matrix display displays 0. It may take 1 - 2 seconds before 0 is displayed.
5.6 MVX-A16 analog card front-panel lights and controls RESET A +12V B -12V +5V +3.
Key to MVX-A16 analog card lights and controls Feature A Description RESET button Pressing the RESET button causes the card and all connected audio devices to momentarily stop their current activity and to restart. The card’s “matrix data” light goes off when the reset starts and comes back on when the reset is complete. During the reset, configuration information downloads to the card and its connected audio devices from the CPU card.
D VOX Lights When lit a VOX light indicates that the audio level on a connected device, such as an intercom panel or interface, has exceeded a preset threshold. The threshold audio level is set through the EHX application. Each of the port card’s 16 green VOX lights corresponds to one of 16 rearpanel connectors or “ports” to which audio devices (intercom panels or interfaces) can be connected. E Matrix Data Light The green matrix data light flashes (1: 1 0.
5.7.2 Alarm lights and alarm reset button The following conditions trigger an alarm: • If any of the voltages produced by the first external power supply unit fall below normal levels. • If any of the voltages produced by the second external power supply unit fall below normal levels. • If an internal matrix alarm condition activates a matrix relay to turn on an external alarm. • If the active CPU card exceeds a temperature threshold. • If either of the CPU cards is removed from the matrix.
CPU card alarm light [Config Alarm] When lit, the CPU card [Config Alarm] red alarm light indicates a CPU card failure. External alarm light [Ext Alarm] When lit, the red external alarm [Ext Alarm] light indicates that an external alarm has triggered the external alarm input. The external alarm is connected to the matrix through the 9-pin D-type connector on the matrix’s rear panel labeled Alarm I/O.
5.8.1 Eclipse HX-Delta rear connector panels There are seven types of rear-connector panels: Panel Description CPU card A CPU-card rear panel holds the various connectors associated with the CPU card, such as the RS-232 connector for the configuration computer. Analog port card (MVX-A16) Analog port-card rear panel holds the sixteen RJ-45 connectors associated with its corresponding analog port-card front panel. User panels and interface modules connect to the matrix through this rear-connector panel.
5.8.2 Connecting the CPU Card The rear-connector panel associated with the CPU card holds seven connectors Tip: For a detailed description of each connector, including wiring and pinout information, see 4.7.1 CPU card interface connectors. A matrix only requires one rear-panel CPU card, because whichever of the two frontinstalled CPU cards is acting as master will work in conjunction with this card. All other front cards, however, require their own rear-connector panel.
Each rear connector panel associated with an LMC-64 interface holds eleven RJ-45 ports: • Eight ports for connection to E1/T1 equipment (not used). • Two ports for DECT sync (not used). • One port for LAN interface used for broadcasting audio levels to Production Maestro Pro clients. Each rear connector panel associated with an E-FIB interface holds two fiber ports (TXVRA and TXVRB).
6 E-MADI64 card This chapter describes the E-MADI64 card. The E-MADI64 is a MADI (Multichannel Audio Digital Interface) card, providing up to 64 duplex channels of AES3 digital audio over a coaxial cable or fiber pair between compatible devices. The card supports both direct and trunk connections. You can limit the quantity of channels to 32, 56 or 64 channels in EHX.
6.1 E-MADI64 front panel lights and controls RESET A +3.3V B LOCK VID WRD C Fs 44.
Important note: Figure 25 shows an unconfigured E-MADI64 card , when all lights are lit to indicate their location. On a card with a clock source and MADI connections ( where the received MADI signal matches the card set up), the following lights are lit: the Lock source LED [ C ], the Sample rate (Fs) LED [ D ], the Channels LED [ E ] and the Active LED [ F ]. The Error LED [ also F ] is lit when there is no clock source or MADI input.
D Sample rate or Sf (Sampling frequency) A green LED indicates the current sampling rate of the MADI channels. The sample rate is determined in EHX when a video sync is used, or automatically detected from the clock source when a Word clock is used. Note: If the quantity of channels is 32, the sampling rate is either 44.1KHz, 48KHz or 96KHz.If the quantity of channels is either 56 or 64, the sample rate is either 44.1KHz or 48KHz.
6.
Warning: Eye Safety This LED based single mode transceiver is a Class 1 LED product. It complies with IEC 60825-1/A2:2001 and FDA performance standards for laser products (21 CFR 1040.10 and 1040.11) except for deviations pursuant to Laser Notice 50, dated July 26, 2001. Normally a protective plug is fitted to the fiber connector to protect the connector from damage or the entry of foreign materials. The protective plug should only be removed in order to fit the fiber optic cable.
6.3.1 MADI channel labeling The 4-character channel ID for each MADI input channel is taken from the provided embedded data bits. The channel ID for each MADI output channel can be re-labeled in EHX, or alternatively replaced with Production Maestro Pro alias labels. This means that Eclipse HX user panels can automatically show the MADI channel ID (or Alias as supplied from Production Maestro Pro).
4. Configure EHX settings for the E-MADI64 cards. Standard EHX settings (including VOX and In-use tally) are applicable to all E-MADI64 channels. Note: Card Properties permits sample rate selection when synching to video signals. It is only used when not using the Word Clock Source Sync (see below). Card Properties always defaults to the E-MADI64 standard for the number of channels: E-MADI64 channel mode Sample rate Configurable ports 32 96k 32 56 44.1k or 48k 56 44.
6.4.3 Connecting E-MADI64 Audio (using Coaxial or Fiber cable) When you connect the external E-MADI64 Audio (using Coaxial or Fiber cable) to the rear of the E-MADI64 card: 1. The sample rate and the number of configured ports is indicated by a solid green LED on the front of the E-MADI64 card. 2. The red Error LED on the E-MADI64 card is turned off. 3.
7 E-FIB fiber card This chapter describes how to connect Eclipse HX matrix using E-FIB fiber interface cards. E-FIB fiber interface cards connect Eclipse HX matrices together to provide a high speed, dual redundant link to transfer audio samples and data between systems. These connections can be configured in various ways to provide protection against the loss of a link or a node.
7.1 E-FIB front panel lights and controls RESET A +3.
Key to E-FIB front panel lights and controls Feature A Description RESET button Pressing the RESET button causes the card and all links to momentarily stop their current activity and to restart. The card’s matrix data light goes off when the reset starts and comes back on when the reset is complete. During the reset, configuration information downloads to the card and its connected matrices from the CPU card.
D Secondary Link Status LEDs These LEDs indicate the status and functioning of the secondary (B) fiber optic link. Link LED This LED indicates whether a link has been established on the secondary fiber optic circuit (transceiver B). When illuminated a link is present. TXVR LED This LED indicates when data is being transmitted on the secondary circuit. It is illuminated when data is present on the circuit. ACT LED This LED is lit if the secondary fiber optic circuit is active.
7.2 E-FIB rear panel lights and connectors +3.3V A TXVRB Transceiver lasers RX B TX RX TX TXVRA RX C TX Figure 26: E-FIB rear panel lights and connectors Warning: Eye Safety This laser based single mode transceiver is a Class 1 Laser product. It complies with IEC 60825-1/A2:2001 and FDA performance standards for laser products (21 CFR 1040.10 and 1040.11) except for deviations pursuant to Laser Notice 50, dated July 26, 2001.
Important note: Primary and secondary fiber ports are reversed with respect to the front panel indicators. Care should be taken when connecting or disconnecting cables to ensure that they are connected correctly and not reversed. Key to E-FIB rear panel connectors Feature A B C Description +3.3-Volt Power Supply LED When this green LED is lit, the +3.3-volt power supply (supplied by the matrix) is present and supplying electric current to the card. Fiber transceiver with Duplex LC type connector.
System 1 System 2 Primary ring Redundant ring TXVRB TXVRB RX RX TX TX TXVRA TXVRA RX RX TX TX System 3 TXVRB RX TX TXVRA RX TX Figure 27: Primary and redundant ring configuration 7.3 Configuring a fiber optic connection There are a number of ways that optical connections can be made between systems depending on the level of redundancy required.
7.4 Simplex fiber cabling 7.4.1 Single card set redundancy In this scenario, each matrix contains one fiber-optic Linking card set (see Figure 28: Ring topology: single card set redundancy ). This approach still affords fiber connection redundancy since each rear card houses two fiber-optic transceivers. Note: In the absence of an Uninterrupted Power Supply (UPS), this configuration will not protect against loss of the node or the matrix itself.
Loss of single fiber connection If a single fiber connection is lost on one ring and the other ring is intact then the active ring always attempts to heal itself by reversing the direction of data flow to bypass the failed connection. If the extent of the failure is such that the active ring is unable to heal itself then the system will switch to the secondary ring.
7.4.2 Dual card set redundancy Dual card set redundancy is shown in Figure 29: Ring topology: Dual card set redundancy, with both Card set A and Card set B fitted in each node of the ring. In this case each matrix contains two Fiber-optic Linking card sets.
If the extent of the failure is such that the active ring is unable to heal itself the system will switch to the secondary ring. Switching to the secondary ring will cause audio breaks or disturbances and temporary loss of crosspoint data. The self healing mechanism and the switchover between redundant cards and rings is performed automatically by the matrix.
Loss of two nodes If two adjacent nodes are lost on the ring this will be handled as for the loss of a single node where the nodes adjacent to the failed node will loop-back their connections to the failed nodes healing the ring. The configuration software will report the failure correctly as two failed nodes. If two non-adjacent nodes are lost on the ring the nodes adjacent to the failures will loopback their connections to the failed nodes healing the ring into 2 separate smaller rings.
Single Card Set Redundant System: fiber redundancy In all fault cases involving cable faults or loss of nodes on the ring the remaining nodes may experience audio breaks or disturbances and loss of crosspoint information or data.
System #1 System #2 System #3 TX2- E-FIB card#1 - RX2 TX2- E-FIB card#1 - RX2 TX2- E-FIB card#1 - RX2 TX1- E-FIB card#1 - RX1 TX1- E-FIB card#1 - RX1 TX1- E-FIB card#1 - RX1 System #5 System #4 TX1- E-FIB card#1 - RX1 TX1- E-FIB card#1 - RX1 TX2- E-FIB card#1 - RX2 TX2- E-FIB card#1 - RX2 Primary ring Secondary ring Figure 30: Example fiber-optic connection setup 93 Eclipse HX-Delta User Guide
8 E-QUE E1/T1 card The E-QUE interface card allows you to connect the Eclipse matrix to FreeSpeak/CellCom antennas and FreeSpeak/CellCom antenna splitters, E1 and T1 trunk lines and E1 direct lines. The E-QUE interface cards must be fitted in the available slots nearest the bottom on the HX-Delta (furthest from the CPU cards). Up to four E-QUE interfaces can be fitted to an Eclipse HX-Delta matrix.
8.1 E-QUE front panel lights and controls RESET A +3.
Key to E-QUE front panel lights and controls Feature A Description RESET button Pressing the reset button causes the card and all links to momentarily stop their current activity and to restart. During the reset, configuration information downloads to the card from the CPU card. If the entire system is operating except for one E-QUE card press the reset button for that card only. Tip: The reset button is slightly recessed from the front panel to prevent it from being accidentally pressed.
8.
Key to E-QUE rear panel connectors Feature A B Description LAN port (RJ-45) The LAN port is used for diagnostic purposes. DECT sync ports: DECT Ref in DECT Ref out C D E1 / T1 Port 1 - 4(RJ-45) E1 / T1 Port 5 - 8 (RJ-45) Table 22: Key to E-QUE rear panel connectors When multiple E-QUE cards are fitted in a rack, one of the cards generates a clock signal, which all other cards lock to, to ensure that all antennas remain in sync.
8.3 E-QUE interface card applications The E-QUE interface card may be used to connect: • FreeSpeak/CellCom antennas and splitters to an Eclipse HX matrix . • Provide E1 and T1 connections to other systems. Tip: For more information about E1 and T1 cable pinouts and cable connections, see: • 4.9 E1/T1 Matrix to Matrix straight cable connections. • 4.10 E1 to FreeSpeak / CellCom antenna straight cable connection. 8.3.
Figure 34: E-QUE card splitter connection Each antenna can handle up to five beltpacks simultaneously and switch service between antennas under control of the matrix as the beltpack user moves around the site. The DC In power connector is used to locally power the transceiver/antenna with the supplied universal power supply.
Figure 35: Multiple matrices with DECT Sync Interconnect Note: All connections are made using CAT5 cable and it is recommended that shielded cable is used. If an E-QUE interface is fitted in the matrix with antennae or splitters connected and active inserting a second E-QUE interface above the first interface (seen from the front) will cause a temporary loss of audio to beltpacks using the original E-QUE interface (usually for about 10 seconds).
8.4 E1 Trunk and Direct Modes The E-QUE interface can be used for both direct E1 to E1 port connections or to provide trunk linking via a network between systems. The E1 connections can be made between Eclipse systems or between Eclipse systems and compatible third-party equipment. E1 mode provides 30 channels of G.722 or G.711 encoded audio available on each of ports 1 and 5, giving 60 channels per card. The E1 specifications are: • HDB3 Encoding. • Long Haul Receive Signal Level.
Figure 36: Matrix to Matrix direct E1 Trunking E1 trunking between matrices can also be achieved over an E1 network, as shown Figure 37: E1 Trunking with an E1 Network. In this case E1 ports 1 and 5 of the E-QUE interface are connected using standard straightthrough CAT5 cables rather than crossover CAT5 cables.
Figure 37: E1 Trunking with an E1 Network The E-QUE interface can also be used to connect the matrix to third party equipment using E1 port 1 or 5.
The CAT5 cable connecting the E1 port on the E-QUE rear card may be a crossover cable or a straight-through cable depending on the requirements of the third party equipment. The E-QUE interface should be set to Direct in EHX. 8.5 T1 trunking The E-QUE interface card can provide T1 trunking between Eclipse systems and between Eclipse systems and compatible third-party equipment. T1 mode provides 24 channels of G.722 or G.711 encoded audio are available on each of ports 1 and 5, giving 48 channels per card.
Figure 39: Matrix to Matrix T1 Trunking T1 trunking between matrices can also be achieved over a E1 network as shown in Figure 40: T1 Trunking using a E1 Network . In this case T1 ports 1 and 5 of the E-QUE rear card are connected using standard straightthrough CAT5 cables rather than crossover CAT5 cables.
Figure 40: T1 Trunking using a E1 Network 8.6 Trunking failover Where the E1/T1 trunking has been configured with redundant trunks audio will be switched from the primary trunk to the backup trunk when a failure is detected. When failover occurs from primary to backup there will be a three second audio break on any route running over the trunk. If the trunk routing is later switched back from the backup trunk to the primary trunk there will be no loss of audio.
9 IVC-32 card for IP-based connections The IVC-32 (Instant Voice Communication) interface card provides the Eclipse HX-Delta with connectivity over IP to V-Series IP panels and Concert servers. Each IVC-32 interface card comprises: • A front card with a reset button and various status indicators (including status LEDs for power, port activity and LAN status). Note: The port activity LEDs are not active on the IVC-32 front card as the E1/T1 ports are not used.
9.1 IVC-32 front panel lights and controls RESET A +3.
Key to Figure 41: IVC-32 front panel lights and controls Feature A Description RESET button Pressing the reset button causes the card and all links to momentarily stop their current activity and to restart. During the reset, configuration information downloads to the card from the CPU card. If the entire system is operating except for one IVC-32 interface card, press the reset button for that card only.
9.
Key to IVC-32 rear panel connectors Feature Description LAN port (RJ-45) A DECT sync ports: B DECT Ref in (Not used) DECT Ref out (Not used) C D E1 / T1 Port 1 - 4 (Not used) E1 / T1 Port 5 - 8 (Not used) Table 24: Key to IVC-32 rear panel connectors Note: The E1/T1 and DECT ports are not used on the IVC-32 interface and should not be connected. 9.3 IVC-32 interface applications The IVC-32 interface may be used to connect: • • • V-Series IP panels to an Eclipse matrix.
9.3.3 Concert Users The IVC-32 interface will allow Concert users to establish audio links with users on the Eclipse matrix via the Concert IV-R server. This server will provide a link over IP between Concert users and the Eclipse matrix. Concert users cannot connect directly to the IVC-32 interface card. Concert users communicate with Eclipse users using a soft-panel, rather than the main Concert Client application.
10 LMC-64 metering card The Level Meter Card (LMC-64) interface card enables the Eclipse HX-Delta to provide audio level metering for Production Maestro Pro over a network. Each LMC-64 interface card can meter up to 64 virtual partylines (conferences) and four-wire ports. The LMC-64 interface comprises: • A front card with a reset button and various status indicators (including status LEDs for power, port activity and LAN status).
10.1 LMC-64 front panel lights and controls RESET A +3.
Key to IVC-32 front panel lights and controls Feature A Description RESET button Pressing the reset button causes the card and all links to momentarily stop their current activity and to restart. During the reset, configuration information downloads to the card from the CPU card. If the entire system is operating except for one LMC-64 interface press the reset button for that card only. Tip: The reset button is slightly recessed from the front panel to prevent it from being accidentally pressed.
10.
Key to LMC-64 rear panel connectors Feature A B Description LAN port (RJ-45) DECT sync ports: DECT Ref in (Not used) DECT Ref out (Not used) C D E1 / T1 Port 1 - 4 (Not used) E1 / T1 Port 5 - 8(Not used) Table 26: Key to LMC-64 rear panel connectors Note: The E1/T1 and DECT ports are not used on the IVC-32 interface and should not be connected.
10.3 LMC-64 interface applications The LMC-64 interface broadcasts audio level data to Production Maestro Pro clients over an IP network. This enables multiple Production Maestro Pro clients across a network to display any audio level that is being metered.
11 Maintaining the Eclipse HX-Delta The Eclipse HX-Delta matrix system connects a complex network of microprocessor controlled devices. Due to the complexity of the system, field service should be limited to isolating a problem to the specific circuit board that may be causing the problem. Once the circuit board has been identified, it can be either repaired or replaced. Tip: For an overview of the Eclipse HX-Delta, see 3 Overview. Servicing instructions are for use by qualified personnel only.
11.1.2 Spare parts To facilitate quick repair of the system with minimum downtime, Clear-Com recommends keeping the following spare system components in good working condition at all times: • One CPU card. • One CPU interface card. • One external PSU. • One of each type of intercom panel in the system. • One of each type of interface in the system. • One fan card assembly. • One PSU card assembly. 11.
11.2.2 Hot patchability The front panels of CPU cards and interface cards (not rear panels), and all external power supplies and fan card assembly are hot patchable– that is, they can be plugged in or removed from the matrix while the power is on, and they will be neither damaged, nor will they cause damage to the system. In addition, the system smoothly incorporates a newly added card. Sometimes re-inserting a CPU card can reset the matrix. Replace CPU cards during maintenance down times if possible.
Power supply lights on a component A lit power-supply light on a component indicates that the matrix’s electric current has traveled successfully to that component and is powering the component. For example, if the power-supply lights on the CPU card are lit, the electric current has successfully traveled from the matrix’s power supplies to the CPU card. If a power-supply light is not lit on a component, the electric current has not reached that component for some reason.
Note: Clear-Com may ship a spare matrix to use while the damaged matrix is being repaired depending on the support status. For more information, see your warranty and support documentation. Once the problem has been isolated to the card or the backplane, it is easier to take the next step which is to repair or replace the suspect component. Problem: The power supply lights do not illuminate on any cards in the matrix.
Action 3: If the problem persists even after the power supply has been replaced, the problem is in the backplane. Send the matrix back to Clear-Com for repair or replacement. In the meantime another matrix can be substituted for the damaged one. Note: Clear-Com may ship a spare matrix to use while the damaged matrix is being repaired depending on the support status. For more information, see your warranty and support documentation. Problem: The power supply lights are out on both CPU cards.
CPU card Reset button When the CPU card is reset by pressing its reset button, the card’s non-volatile memory reloads all configuration information to the card’s microprocessor. Resetting the card clears any corruption of data in the card’s microprocessor. The card momentarily stops its current activity and restarts. The same system configuration that was active before the card was reset will be active after the reset.
Problem: Audio sounds low or distorted from a panel. Action 1: Check the matrix’s currently active CPU card’s power lights. If any of the lights are not lit, replace the card. Action 2: Check the analog port input and output gain settings for the port in EHX. Action 3: Check the panel’s listen-level adjustment settings in EHX. 11.
12 Specifications Note: 0 dBu is referenced to 0.775 volts RMS. 12.1 Matrix capabilities Category Number / Comments Maximum Interface Cards 4 Ports per MVX-A16 Card 16 Maximum MVX-A16 Cards 4 Maximum CPU Cards 2 (included) Maximum Fiber Interface Cards 2 Maximum E-Que or IVC-32 or LMC-64 Expansion Cards 4 (in total) Maximum External Power Supplies 2 (included) Maximum RJ-45 Ports per Matrix 64 Maximum Timeslots 512 (some used for internal purposes) Table 27: Matrix capabilities 12.
12.3 Environmental Category Measures / comments Operating Temperature 0º C to +40º C, ambient Storage Temperature -55º C to +70º C 90% non-condensing Humidity, Maximum Table 29: Environmental 12.4 Matrix performance Category Measures / Comments Sample Rate 48 kHz Resolution 24 bit Frequency Response @ 48 kHz sampling 30 Hz – 22 kHz ± 3 dBu Crosstalk (adjacent channel) <–70 dBu Nominal Level 0 dBu Matrix headroom +18 dBu Distortion <0.05 %, @ 0 dBu, 300 Hz to 10 kHz; <0.
12.6 E-MADI64 interface rear card Category Measures / comments Height 6RU Depth 58mm (max) Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing +3.3V Power Table 32: E-MADI64 interface rear card 12.7 E-MADI64 fiber cable Category Measures / comments Fiber cable Multimode 62.5/125µm 75ohm Coaxial cable Table 33: E-MADI64 fiber cable 12.
12.9 E-MADI64 clock sources Clock type Clock source Word Clock 44.1KHz 48KHz 96KHz NTSC SD Video PAL 720P60 720P59.94 720P50 720P30 720P27.97 720P25 720P24 720P23.98 1080P60 1080P59.94 1080P50 1080P30 1080P29.97 1080P25 1080P24 1080P23.98 1080I30 1080I29.97 1080I25 1080I24 1080I23.98 HD Tri-Level Sync Table 35: E-MADI64 clock sources 12.
12.11 E-FIB Fiber interface rear card Category Measures / comments Height 6RU Depth 58mm (max) Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing +3.3V Power Table 37: Fiber interface rear card 12.12 Fiber cable Category Measures / comments Cable type Single Mode 9/125µ Table 38: Fiber interface cable 12.
12.14 E-QUE interface front card Category Measures / comments Height 6RU Depth 300 mm Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing Power (combined cards) +3.3V 3.5A +5V 0.7A +12V 0.05A Table 40: E-QUE interface front card 12.
12.17 IVC-32 interface rear card Category Measures / comments Height 6RU Depth 58 mm (max) Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C 40 - 90% non-condensing Humidity Table 43: IVC-32 interface rear card 12.18 LMC-64 interface front card Category Measures / comments Height 6RU Depth 300 mm Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing Power (combined cards) +3.3V 3.5A +5V 0.7A +12V 0.
12.20 MVX-A16 analog interface card Category Measures / comments Height 6 RU Depth 300 mm Audio Interface 16, bi-directional Input Format Balanced Output Format Balanced Ground Isolation None; expected at User Panel/Station Analog port card outputs Level 0 dBu nominal Impedance 100 Ohms balanced Frequency Response 30 Hz–22 kHz ± 3 dB Distortion <0.05 %, @ 0 dBu, 300 Hz to 10 kHz; <0.
12.22 Backplane connector: FCI/BERG Metral Category Measures / comments Port Connector RJ-45 to Clear-Com standard pinout 3000 ft. (1000 m) maximum Transmission Distance Table 48: Data interface: 16 bi-directional 12.23 System programming Category Measures / comments Group Calls 100 Number of Grouped Ports 4000 maximum Conferences per Matrix 199 IFB per Matrix 100 Priority Levels 5 Isolates Any crosspoint Listen Level Control 0.71 dB steps Input Level Control 0.
12.24 Minimum PC requirements (for EHX software) Specification Description / Value Processor 1 GHz Memory 1GB RAM Hard disk 32 bit: 1GB minimum 64 bit: 2GB minimum 64 bit Input devices CD-ROM drive Display resolution SVGA User entry Keyboard, Mouse Ports 2 serial ports and/or network IEEE 802.3 Ethernet card Network IEEE 802.3 Ethernet card Operating systems 32 bit and 64 bit: Microsoft Windows Server 2003 SP2. Microsoft Windows Server 2003 R2. Microsoft Windows Server 2003 SP2.
12.25 Recommended PC requirements (for EHX software) Specification Description / Value Processor 2GHz or greater for a client. As many cores as possible for a server. 32 bit: 2GB for client 3GB for server Memory 64 bit: 4GB for client 4GB+ for server Free space 32 bit: 1GB minimum 64 bit: 2GB minimum Display resolution 1600 x 1200 Operating systems 32 bit and 64 bit: Microsoft Windows Server 2003 SP2. Microsoft Windows Server 2003 R2. Microsoft Windows Server 2003 SP2.
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13 Glossary Term Definition Analog Port Alias label Bus Call signal Canvas Category-5 (CAT5) cable CellCom Central matrix Any of the Eclipse HX matrix’s analog input/output RJ-45 connectors that are used to connect cable from the matrix to panels and interfaces. Each port connects to a separate audio channel in the matrix. A label that is temporarily assigned and replaces a previously labeled port or conference.
Conference Destination Duplex An internal matrix virtual partyline or busbar where many panels and interfaces can talk onto or listen from the partyline without talking to themselves. A device such as an intercom panel, beltpack, or interface to which audio signals are sent. The device from which audio signals are sent is called a source. All real-time communication between individuals talking face to face is full duplex, meaning that they can both talk and listen simultaneously.
ISO Keygroup Label MADI Multiplexing The ISO function, short for panel ISOlation, allows a panel operator to call a destination and interrupt all of that destination’s other audio paths and establish a private conversation. When the call is completed the destination’s audio pathways are restored to their original state before the interruption. KeyGroups provide a way of assigning a label to multiple panels simultaneously even within a networked matrix system.
Remote panel Any intelligent intercom device connected to the back-panel ports of the matrix . This term does not refer to devices connected through interfaces. Sidetone The sound of the panel operator’s voice, as heard in their own earphone(s) as they speak. Source In this guide, the term source refers to a device (such as an intercom panel, interface, or beltpack) that sends audio into the matrix. The device to which audio is sent is called a destination.
