ECLIPSE DIGITAL WIRELESS USER MANUAL
Eclipse Digital Wireless Beltpack Instruction Manual © 2007, 2009 Vitec Group Communications Ltd. All rights reserved. Part Number 810376Z Rev. 3 Vitec Group Communications, LLC. 850 Marina Village Parkway Alameda, CA 94501 U.S.A Vitec Group Communications Ltd 7400 Beach Drive IQ Cambridge Cambridgeshire United Kingdom CB25 9TP The Vitec Group plc Beijing Representative Office Room 706, Tower B Derun Building, YongAn Dongli A No.3 Jianwai Ave., Chaoyang District Beijing, P.R.
Vitec Group Communications SOFTWARE LICENSE IMPORTANT: CAREFULLY READ THE FOLLOWING BEFORE USING THIS SOFTWARE. USING THE SOFTWARE INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THE FOLLOWING AND AGREE TO ITS TERMS. IF YOU DO NOT AGREE, RETURN THE SOFTWARE COMPLETE TO VITEC GROUP COMMUNICATIONS LIMITED OR CANCEL THE INSTALLATION. THIS IS YOUR PROOF THAT YOU HAVE A VALID LICENSE. PLEASE TREAT IT AS VALUABLE PROPERTY. VITEC GROUP COMMUNICATIONS LIMITED OR VITEC GROUP COMMUNICATIONS, INC.
copyrights, trademarks or other intellectual property. VGC and its licensors retain all right, title and interest in and to the Software and all copies thereof at all times, regardless of the form or media in or on which the original or other copies may subsequently exist. This license is not a sale of the original or any subsequent copy. 2. COPYRIGHT a. The copyright and all other rights in the Software produced by VGC shall remain with VGC or its suppliers.
b. After the initial 90 days, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY, OR NON-INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS. This constitutes an essential part of this License. 7. LIMITATION OF LIABILITY: a.
other rights) and only a duly executed written release shall constitute such a waiver. b. If any of these conditions is deemed invalid or unenforceable the remainder shall be unaffected. c. VGC's dealings with you shall be governed by English law if you are resident in the EMEA region and California law if you are resident elsewhere.
CONTENTS OPERATING THE ECLIPSE WIRELESS BELTPACK . 1-1 Overview of the Wireless Belpack . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Beltpack Top Control Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Talk Knobs, Channels A and B . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Level-Control Lights, Channels A and B . . . . . . . . . . . . . . . . . . 1-3 Talk/Listen Lights, Channels A and B . . . . . . . . . . . . . . . . . . . . 1-3 Answer-Back Lights . . . . . . . . .
Headset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 View Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Role Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Beltpack Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Beltpack ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 RF Carrier Mask . . . . . . . . . . . . . .
OPERATING THE ECLIPSE TRANSCEIVER/ ANTENNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Transceiver/Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Transceiver/Antenna Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Omnidirectional Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Transceiver Antenna Bottom/Control Panel . . . . . . . . . . . . . . . . . 3-2 Serial Data Connector . . . . . . . . . . . . . . .
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 APPENDIX 1: DECT CARRIER FREQUENCY CHART 6-1 GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Eclipse Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Software Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Hardware Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 LIMITED WARRANTY . . . . . . . .
FIGURES Figure 1-1 Overview of Beltpack Functions ..................................... 1-1 Figure 1-2 Beltpack Display............................................................. 1-2 Figure 1-3 View of Top of Beltpack.................................................. 1-2 Figure 1-4 View of Front of Beltpack ............................................... 1-4 Figure 1-5 View of Back of Beltpack................................................ 1-5 Figure 1-6 View of Bottom of Beltpack .......................
ii Clear-Com Communication Systems Eclipse Wireless Communication System
TABLES Beltpack Programming Serial Cable Pinout ..................................... 1-9 Connection Information .................................................................. 2-18 How antennas are numbered .......................................................... 4-6 DECT Carrier Frequency Chart .......................................................
ii Clear-Com Communication Systems Eclipse Wireless Communication System
IMPORTANT SAFETY INSTRUCTIONS Please read and follow these instructions before operating an Eclipse wireless communication system. Keep these instructions for future reference. (1) WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. (2) Do not use the apparatus near water. Please read and follow these instructions before operating a CellCom wireless communication system. (3) Clean only with a dry cloth. (4) Do not block any ventilation openings.
as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. (12) The CellCom wireless communication system contains a non-user serviceable battery. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. Lithium batteries can overheat or explode if they are shorted.
EN55103-2 Electromagnetic compatibility. Product family standard for audio, video, audio-visual, and entertainment lighting control apparatus for professional use. Part 2: Immunity. UL 60065-7, CAN/CSA-C22.2 No.60065-3, IEC 60065-7 Safety requirements. And thereby compliance with the requirement of Electromagnetic Compatibility Directive 2004/108/EC and Low Voltage Directive 2006/95/EC This device complies with Part 15 of the FCC Rules.
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1 OPERATING THE ECLIPSE WIRELESS BELTPACK OVERVIEW OF THE WIRELESS BELPACK You can access six separate audio routes from a beltpack. Depress the channel A or B talk button to select an audio route. Turn the button to adjust volume. Figure 1-1: Overview of Beltpack Functions An Eclipse wireless beltpack gives you simultaneous access to six channels of talk/listen communication, with the ability to switch among them as desired. Any or all of these six routes may be kept open during use.
Any or all of the beltpack’s six audio routes may be kept open while you talk or listen on the beltpack. adjusted using the two push-to-talk knobs, so that one conversation can be monitored in the background while a primary conversation is held. The front-panel display contains the name (label) of the beltpack user, identifies the two talk/listen labels currently selected by the user, and gives other information such as signal strength and battery level.
1 Talk Knobs, Channels A and B The talk knob functions as a volume control for incoming audio assigned to channels A and B. Turn the knob clockwise to increase the volume, and counterclockwise to decrease it. To talk or listen on a channel, press and hold the knob down while speaking or listening from the headset. While you hold the knob down, your voice transmits on that channel. When you release the knob, your voice no longer transmits. To “latch” a knob “on” for hands-free use, quickly tap the knob.
BELTPACK FRONT/DISPLAY SECTION Figure 1-4: View of Front of Beltpack 1 Backlit LCD Display The display screen shows the various communications routes and other information relevant to the beltpack. The backlighting comes on when any action is taken with the scroll or enter buttons, and remains on for approximately 10 seconds. During the answer-back process, the label of the source is displayed in the lower center of the display.
BELTPACK REAR/BATTERY SECTION Figure 1-5: View of Back of Beltpack 1 Power Button The recessed power button is used to turn the Eclipse beltpack on and off. Press and hold the button for about three seconds to turn the unit on. To turn the unit off, again press and hold the button for about three seconds. 2 Battery Case The removable battery case will hold four alkaline AA or four NiMH (nickel-metal hydride) rechargeable batteries.
3 Belt Clip The belt clip is spring-loaded, with enough tension to hold the beltpack to the user’s belt and against the hip. Note that the upper portion of the rear of the beltpack, connected to the belt clip, is a separate piece; the entire belt clip assembly may be replaced in case of damage. BELTPACK BOTTOM CONNECTOR SECTION Figure 1-6: View of Bottom of Beltpack 1 Data Connector This 3.
pack to prevent overcharging. To use this internal recharger, plug in the small barrel connector on the supplied universal power supply into the beltpack connector, and then plug the supply into the local AC current. The beltpack will automatically shut off when the charging PSU is plugged into it. While it is charging, the beltpack cannot be turned on. You can only turn it on when the charging PSU is disconnected. A full charge takes approximately 3 to 4 hours depending on the battery capacity.
the internal beltpack charger is used to attempt to charge them. Damage and possible injury will result. Rechargeable AA-size NiMH (nickel-metal hydride) batteries may be used with the Eclipse beltpack. Select good quality batteries with high amperage ratings for the best and longest performance. These batteries will last for many charge cycles, and will power the beltpack for approximately 8 hours. If you are charging the batteries twice daily, then the battery lifetime would be approximately 8 months.
REGISTERING BELTPACKS WITH THE MATRIX The PC-to-Beltpack serial cable is used to register beltpacks with the PC running the Eclipse Configuration Software (ECS). It can also be used to upgrade the firmware of the beltpacks. The beltpacks are registered from the ‘Beltpacks’ tab in ECS (‘Beltpacks’ link in the Setup menu). Click on the ‘Beltpacks’ link to open the tab, click on the ‘Register’ button and follow the beltpack registration instructions displayed.
ACCESSING THE TALK/LISTEN PATHS ON THE ECLIPSE BELTPACK You can access up to twelve communications routes with a beltpack. You activate a route by pressing the appropriate talk button (A or B) when the desired label appears on the beltpack’s display. • Page 1 of the beltpack’s display screen shows the assignments for the Talk A and Talk B buttons (2 assignments). • Page two shows the next set of assignments for the Talk A and Talk B buttons (2 assignments).
Figure 1-8: How the beltpack displays its six communication routes The case of a label on the beltpack indicates its assignment type: • All uppercase - Talk • First letter in uppercase, rest lowercase - DTL • All lowercase - Listen To activate a talk or listen to an assigned source or destination (“label”): 1. Use the beltpack’s scroll buttons to scroll to the page on which the desired assignment (“label”) appears. The beltpack holds six pages of assignments. Each page displays two assignments.
Note: Two-wire and four-wire devices can have dual talk-and-listen or just listen assignments. SETTING AND ADJUSTING LISTEN LEVELS You can adjust a beltpack’s incoming audio volume (“listen level”) in two ways: • You can set the overall maximum level for the beltpack by using the beltpack menu options. • You can adjust the incoming audio level as you talk or listen on the beltpack using the beltpack’s talk buttons. To adjust the overall maximum “listen level” for a beltpack: 1.
USING THE BELTPACK ANSWER-BACK FUNCTIONS A beltpack’s “answer-back” key performs two functions: The first function is to answer a call from a source whose “label” does not appear on the currently selected beltpack page.
ALARM OPTIONS Low Battery Alarm The low-battery alarm has two settings: on and off. Using the scroll keys, select the desired setting and then press the center ENTER key. • When you select ON, you will hear a beep at intervals in your headset to indicate that it is time to replace or recharge the belpack batteries. This will occur when the battery level is sufficiently low (approximately 40 minutes of remaining battery life). The battery indicator will also flash.
AUDIO OPTIONS Headphone-Off Level Option This option allows you to select the signal threshold when the headphone audio “turns off.” Level settings are - 6, -12, -18, and – 70 dB. The typical setting is –70 dB, which functions as “always on.” Page Lock Option When you select the Page Lock option the page change keys no longer operate. Headphone Limiter Option This option introduces a limiter into to headphone audio circuitry, to control excessive levels and resulting stress on the ear of the user.
you know that the microphone is on. If you do not push a talk button, you do not hear sidetone. VIEW STATUS Role Information Role Information gives the label (user name) that has been assigned to the particular beltpack, and also gives a numerical Role Number which the system uses – typically starting with 700 for the first beltpack and going up from there. Beltpack Version Beltpack Version gives the current software version on the beltpack, and a CRC number.
2 PROGRAMMING AT THE BELTPACK INTRODUCTION TO PROGRAMMING ON THE BELTPACK In programming the Beltpack, the general considerations are: • It is necessary to have a radio connection to be able to engage programming mode. It is not generally possible to enter programming mode unless the normal working display is present. • To access the main programming menu, hold both the UP and DOWN keys pressed together for at least 3 seconds. This calls up the main programming menu.
is used to select the key and appears whenever a key selection is required. The page which appears is the one which was current when programming mode was entered. If, having entered programming mode, you find that the required key is not on the page which is displayed, go to the page selection menu. This indicates (and puts the cursor on to) the page number which was selected. It also offers the facility to change the current page number if necessary.
TOP LEVEL MENU The top level menu structure is displayed when the scroll keys are held down as described above. Figure 2-1: Top Level Menu Structure • Main programming menu showing the Master Level option selected. This option allows the master volume level to be set in the range -12dB to 0dB using the scroll buttons. • Main programming menu showing the Settings option selected. • Main programming menu showing the Button Options selected.
• Main programming menu showing the Information (Status) option selected. • Main programming menu showing the Page Options selected. • Main programming menu showing the Exit (from Program mode to normal operation) option selected. SETTINGS MENUS The settings menus allow access to most of the beltpack configuration options. The basic menu structure is given in the figure below.
Figure 2-2: Beltpack Settings Menu Structure THE HEADPHONE MENU This menu is reached by selecting the Settings option on the top level programming menu, then the headphone options on the audio menu. • The Headphones menu showing the option to set the lowest level to which the headset can be adjusted (sometimes also known as the "Gate Level"). • Press button C to select the Headphone Off menu and use the scroll buttons to select one of the settings.
• Press button C to select Sidetone level and use the scroll buttons to set the Sidetone level on the slider then press button C to return to the previous menu. • The Headphones menu showing the default Normal Loudness setting selected. In normal mode the noise levels are set to the same levels as in release 1.5.7, with Bass and Treble set to 0dB. Press button C to switch to the ‘LOUD’ mode. In ‘LOUD’ mode the noise levels can be 10dB higher than in release 1.5.7 as the volume can be higher.
Press button C to display the bass level setting and use the scroll buttons to adjust the level. Reducing the bass level will reduce any background bussing noise. When the required bass level is set press the C button to return to headphone menu. Use the scroll buttons to select ‘TREB’ to set the Treble level. Press button C to display the treble level setting and use the scroll buttons to adjust the level. Reducing the treble level will reduce the background noise.
• Turns on - upon first detecting audio to the headset audio. • Turned off - when receiving the loudspeaker off message from the matrix. The matrix sends this message when it is no longer routing audio to the beltpack. ADJUST CONTRAST • Select the Adjust Contrast option from the main programming menu and press button C to display the contrast setup. • The contrast adjustment slider is displayed.
• The Alarm menu showing the low signal strength warning option selected. • Press button C to select the low signal alarm menu and use the scroll buttons to switch between the low signal alarm settings. • The Alarm menu showing the Vibrate option selected (Type II beltpacks only). • Press button C to select the vibrate alert menu and use the scroll buttons to switch between the vibrate alert settings. • Exit the Alarms menu by using the scroll buttons to select the Exit symbol and press button C.
Low Battery Alarm On2 Selecting this option and pressing button C will enable the low battery alarm setting to alert the user when the batteries reach the threshold set by the user. Low Battery Alarm Threshold Selecting this option and pressing button C will select the low battery threshold at which the low battery alarm will activate. Low Battery Threshold Setup Moving the slider with the left and right scroll buttons allows the low battery alarm threshold to be set.
. When the low signal alarm is set use the scroll buttons to select the Exit symbol and press button C. THE VIBRABEEP CALL ALERT MENU This is the menu for determining whether the low battery and/or low signal strength warnings should use the vibrate function (type II beltpacks only) and/or an audio beep function. This menu is reached by selecting the Alarm option on the main programming menu then selecting the Vibrate/audio option.
THE MICROPHONE MENU From the main programming menu select Settings and then Microphone Options to display the Microphones menu. • The Microphones menu will be displayed. • Select Microphone Type using the scroll buttons to display the Microphone Type menu. • Use the scroll buttons to select the microphone type from those available (Dynamic (Bal) mic, Dynamic (UnBal) mic, Electret mic) and then press button C to set the microphone type.
• This facility allows the user to select a level at which the audio is gated to prevent background noise being transmitted. Use the left and right scroll buttons to set the microphone level by moving the slider. The level can be set from 0 (off) to 14 is steps of 1. • Press button C to select the level setting and return to the previous menu or use the scroll buttons to select Exit and press button C to exit. Release 5.1 includes a mic profile which cuts the bass by 12 dB and boosts the treble by + 3 dB.
When the beltpack is reset to factory defaults and confirmation message is displayed. Press any key to return to the main menu. BUTTON OPTIONS MENU • Select Button options on the programming menu. KEYLOCK Keylock allows the scroll buttons to be disabled when on the main pageafter 3 seconds of inactivity to prevent accidental activation. • Select keylock on the button options menu and use the scroll buttons to select Keylock On or Keylock Off. • Press button C to set the keylock mode.
TAP LATCH The Tap Latch function determines whether the rotary push buttons latch with one tap or two taps when the beltpack is set in latching mode. • Select the Button Options menu from the Programming menu. • Select the Tap Latch on the Button options menu and use the scroll keys to toggle between the 1 Tap Latch and 2 Tap Latch states. • Press button C to set the Tap Latch mode. PTT CONFIGURATION PTT configuration allows a PTT switch to be enabled or disabled.
Use button C to set the PTT switch status. THE STATUS (INFORMATION) MENU This function appears after you have selected the Information symbol from the the main programming menu. • The Status (Information) menu showing the Role Information icon selected. Note that this face icon is used in two different menus. It appears in the Talk/Listen menu to denote the Talk and Listen mode and it is used here, in the Status submenu to denote Role Information.
When this icon is selected the display appears. IPEI stands for International Portable Equipment Identifier, EMC for Equipment Manufacturer Code, PSN for Portable Serial Number (unique to every Beltpack) and C for check-digit. • The Status (Information) menu showing the Beltpack RF Carrier icon highlighted. When this icon is selected the display appears showing the RF carrier mask in hexadecimal format. This mask is unique to your country's allowed DECT band. It is set to a default European mask.
Figure 2-3: Connection Information Display Table 2-1: Connection Information Item Description 1 Radio Fixed Part Identifier. This title refers to the whole of the second line of text. The RFP is the Radio Fixed Part to which the Beltpack is currently connected. (Much of this line of text is not unique to one Active Antenna.) 2 This is the PARK (Primary Access Rights Key) number (reserved for future use.
PAGE OPTIONS The Page Options on the main menu give access to the page lock and key options menus. PAGE LOCKING When you are looking at a normal display you are looking at one of up to six numbered pages with three key assignments on each. Eclipse supports up to eighteen key assignments. The page icon indicates the page number of the current page. The setting of page number is global to the system and only one page can be current at a time.
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3 OPERATING THE ECLIPSE TRANSCEIVER/ ANTENNA TRANSCEIVER/ANTENNA The Eclipse transceiver/antennas form the transmission link between the Eclipse beltpacks and the Eclipse base. Multiple units are used to support the beltpacks and to create larger, customized coverage areas. Each transceiver/antenna is connected to the Eclipse base, either directly or via a splitter. The unit has two flanges on the rear side that permit the unit to be screwed or otherwise attached to surfaces.
Antennas with different coverage patterns (directional units) that are appropriate for the 1.9 GHz range may be substituted for the provided antennas, if variations in coverage pattern are required. TRANSCEIVER ANTENNA BOTTOM/CONTROL PANEL Figure 3-2: Eclipse Transceiver/Antenna Bottom/Control Panel 1 Serial Data Connector This 3 mm (1/8 inch) tip-ring-sleeve (TRS) connector is used for upgrading the firmware in the transceiver/antenna. It will typically be unused.
4 Power LED This green LED indicates that the transceiver/antenna is receiving power, either from its local power supply or from the connected CAT-5 cable (distances up to 300 meters, or 925 feet, from the base or the splitter) being powered via the Eclipse base. 5 DC In Power Connector This connector is used to locally power the transceiver/antenna with the supplied universal power supply.
because the tranceiver/antenna has a maximum capacity of five beltpacks at a time. If one of the existing users in that coverage area turns off a beltpack or leaves the area, then the sixth beltpack will find an open slot and will be reconnected with the system.
• In outdoor settings with line-of-sight, the absence of beneficial reflections of the radio waves may lead to shorter than expected range; directional antennas may be of benefit here. • When overlapping the coverage zones of transceiver/antennas to create larger continuous coverage areas, test the in-between areas with a beltpack for potential areas of low RF signal; adjust the positioning of the antennas as needed.
2 Matrix (Eclipse Base) Connector This RJ-45 connector accepts a 4-pair data cable from the Eclipse matrix E-Que port. This cable can be up to 1,000 meters in length if 24 AWG cable is used or up to 500 meters if 26 AWG cable is used. 3 Splitter-to-Transceiver/Antenna Signal Indica- tor Light These yellow lights indicate that a connection from the Eclipse base is available to the particular transceiver connected to that port.
3 DC IN Power Connector This connector is used to locally power the antenna splitter with the supplied universal power supply. Use of local power is required. 4 EXP IN Connector This male DB-15 connector is reserved for future use. 5 EXP OUT Connector This female DB-15 connector is reserved for future use.
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4 INSTALLING A SYSTEM You can begin using a Eclipse system as soon as you receive it, as long as the beltpacks are registered to the base, using the generic user labels for the beltpacks and the rear-panel connections. PLACING THE MATRIX The first stage in setup is placing the matrix in a convenient location, knowing that it is the central routing unit of the Eclipse system. An Eclipse wireless system can work immediately when you receive it, as long as the beltpacks are registered to the system.
WIRING THE ANTENNAS AND SPLITTERS To wire antennas and splitters: 1. Run 4-pair CAT-5 cable from the Eclipse base to the antenna or splitter, and determine that the antenna or splitter is showing both power (green LED lit) and signal (yellow LED lit when the matrix is on). Note: To meet FCC emissions requirements, you must fit a ferrite on any CAT-5 cable plugged into either of the two ports labeled “tranceivers.” The ferrite should be fitted at the E-Que card end of the CAT-5 cable.
with someone else via the on-base headset or a party-line or matrix connection with the base. Alternatively, use the “site survey” mode on the beltpack (see “Doing a Site Survey to Determine Coverage Areas” below). It is often best to begin with one antenna in place, and then place additional units to enhance coverage. 2. Walk through all of the areas where beltpack users will typically be moving, and note any areas of weak signal, dropout, or disconnection from the system.
Figure 4-1: A Beltpack’s Site Survey Screen • The RSSI (signal strength) number will fluctuate, ranging from 0 to 55, as you walk through the coverage area, and may even fluctuate as you stand still. As a rule-of-thumb, you will obtain best system performance when the signal strength remains at 30 or above. If the signal strength falls below 30, you may start losing audio. This is the limit of the coverage zone. • The ERR (error rate) number indicates packets of audio which are lost or corrupted.
Zone A 1 User Zone B 5 Users Zone C 4 Users Figure 4-2: Mapping overlapping coverage zones In some environments you may observe that despite having a high signal strength, the beltpack consistently reports a high error rate. This could be due to two things: • In-band interference from an RF source broadcasting in the DECT area of the spectrum. This can be verified using a DECT band monitor (which can be purchased from Vitec Group Communications), or by using a Spectrum Analyser.
BELTPACK SCREEN DISPLAYS: RPN 6 RPN 7 RPN 8 RPN 9 RPN 10 RPN 11 RPN 12 RPN 13 RPN 14 RPN 15 WHICH SIGNIFIES: Antenna 1 on transceiver port 1 Antenna 2 on transceiver port 1 Antenna 3 on transceiver port 1 Antenna 4 on transceiver port 1 Antenna 5 on transceiver port 1 Antenna 1 on transceiver port 2 Antenna 2 on transceiver port 2 Antenna 3 on transceiver port 2 Antenna 4 on transceiver port 2 Antenna 5 on transceiver port 2 Table 4-1: How antennas are numbered ASSIGNING BELTPACKS TO COVERAGE AREAS Eac
5 SPECIFICATIONS Eclipse Beltpack Beltpack Frequency Response 100 Hz – 7.
Dimensions Tapered design, at largest points approx. 38 x 87 x 144 mm (dwh) (1.5 x 3.5 x 5.75 inches) Weight (with batteries) Approx. 13 oz. Transceiver/Antenna Beltpacks Supported Per Transceiver/Antenna 5, in one cellular zone Transceiver Antenna Transmission Range Up to 250 m (800 ft.), line of sight Maximum Distance, Base to Transceiver Via Base Port 1,000 m (3,200 ft.) using 24 AWG cable 500 m (1,600 ft) using 26 AWG cable Maximum Distance, Transceiver Powered By Base Port 300 m (975 ft.
Transceiver/Antenna Splitter Number of Transceiver/Antennas Supported the 10; Note: In the USA, until FCC opens allowed bandwidth, any one area can only have 5 antennas.
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APPENDIX 1: DECT CARRIER FREQUENCY CHART RFC carrier frequency rfc carrier frequency 0 1897.344 17 1911.168 1 1895.616 18 1912.896 2 1893.888 19 1914.624 3 1892.160 20 1916.352 4 1890.432 21 1918.080 5 1888.704 22 1919.808 6 1886.976 23* 1921.536 7 1885.248 24* 1923.264 8 1883.520 25* 1924.992 9 1881.972 26* 1926.720 10 1899.072 27* 1928.448 11 1900.800 28 1930.176 12 1902.528 29 1931.904 13 1904.256 30 1933.632 14 1905.984 31 15 1907.
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7 GLOSSARY Analog Port Any of the Eclipse matrix’s analog input/output RJ-45 connectors that are used to connect cable from the matrix to panels and interfaces. Each “port” connects to a separate audio channel in the matrix intercom system. Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next. In the Eclipse matrix the bus is located in the etched surface of the midplane.
Fiber-optic Cable A fiber-optic cable consists of a glass core covered with a reflective material called “cladding” and several layers of buffer coating to protect the cable from the environment. A laser sends light pulses through the glass core to the other end of the cable. FreeSpeak Digital wireless communications product. Sold under the FreeSpeak name in Europe and Asia and CellCom in USA. Full Duplex Refers to transmission of signals in two directions simultaneously. IFB “Interruptible Foldback”.
by manufacturers. Single-mode fiber evolved as production methods improved. Multiplexing The process by which two or more signals are transmitted over a single communications channel. Examples include time division and wavelength division multiplexing. Nanometer (nm) Common unit of measure for wavelength. One billionth of a meter. Non-volatile Memory Data stored in the CPU’s firmware (ROM) that is not lost when the power is turned off.
VOX In the Eclipse system, when audio at a panel exceeds a threshold, a light switches on at the panel’s port card to visually cue the operator. The threshold level is set in the Eclipse Configuration Software. V-Series Communications panels used with Eclipse systems providing advanced facilities. Available in rack mount and desktop formats. Wavelength-division Multiplexing (WDM) A method of multiplexing optical signals developed for use on fiber-optic cable.
ECLIPSE MANUALS The following manuals are available covering Eclipse products and accessories.
Eclipse FIM-102 Fiber Interface Instruction Manual - 810319Z Eclipse FIM-108 Fiber Interface Instruction Manual - 810291Z Eclipse 4000 Series II Panels Installation Guide - STA0530Z Eclipse 4000 Series II Panels User Guide - STA0531Z Eclipse ICS 1008E/1016E Panels Instruction Manual - 810404Z Eclipse ICS 102/62 Panels Instruction Manual - 810302Z Eclipse ICS 2003 Panel Instruction Manual 810303Z Eclipse ICS 92/52 Panels Instruction Manual - 810301Z Eclipse i-Station Instruction Manual - 810305Z Eclipse ICS-
LIMITED WARRANTY This document details the Clear-Com Standard Limited Warranty for all new products for sale within all regions with the exception of Military, Aerospace, and Government (MAG). EXCEPT AS SET FORTH HEREIN ("LIMITED WARRANTY"), CLEAR-COM MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 1.
(5) All software products, including Concert (Client and Server), ECS, Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications. The media on which the Software is furnished is warranted to be free of defects in material and workmanship (under normal use) for a period of one year. (6) Any Clear-Com products that are listed within the last time buy period have the same Limited Warranty for their type 1.i 1 - 1.i.5 as above.
h) Software Upgrades i) Software Upgrades include new Features and/or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates. ii) Note: In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem, at the discretion of Service, Sales, Engineering, or Product Management, the Customer may be provided a Software Upgrade under warranty. 2. Exclusions.
iv Clear-Com Communication Systems Standard Limited Warranty
TECHNICAL SUPPORT & REPAIR POLICY NOVEMBER 1, 2008 In order to ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices" that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience. Our Technical Support, Return Material Authorization, and Repair Policies are set forth below.
Days: Tel: Email: iii) Asia-Pacific: Hours: Days: Tel: Email: Monday - Friday +49 40 853 999 700 TechnicalSupportEMEA@vitecgroup.com 0800 - 1700 Pacific Time Monday - Friday +1 510 337 6600 CustomerServicesAPAC@vitecgroup.com d) Email Technical Support is available for all Clear-Com branded products free of charge for the life of the product, or two years after a product has been classified as obsolete, whichever comes first.
d) Damaged equipment will be repaired at the Customer's expense. e) Returns are subject to a 15% restocking fee. f) Advance Warranty Replacements (AWRs); i) During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product.
vii) Note: Shipping charges, including duties, taxes, and insurance (optional), to Clear-Com's factory is the responsibility of the Customer. Shipping AWRs from Clear-Com is at Clear-Com's expense (normal ground or international economy delivery). Requests for expedited shipping (E.g. "Next-Day Air") and insurance are the responsibility of the Customer.
the cost of repair, the Customer may elect to return the product to the factory for an estimate. The Customer is responsible for shipping costs both to and from the factory in the event they choose not to accept the estimate. v) The Customer must provide either a purchase order for the repair work, or will be required to make an advance payment (as a debit against the Dealer's line of credit, or credit card) prior to the repaired product being returned to the Customer.
