User manual

2 Introduction
This guide describes how to upgrade from ECS v5.2.4 to Eclipse HX v7.5, the third software
release for the Clear-Com Eclipse HX digital matrix system (standalone or networked). This
guide additionally identifies the simpler upgrade from V7.0/7.1 to V7.5
The system components covered by the guide include (but are not limited to):
Matrices (Eclipse HX-PiCo, Eclipse HX-Median, Eclipse HX-Delta and Eclipse HX-
Omega)
Interface cards (E-FIB, E-QUE, MVX-A16, E-MADI64, LMC-64, and others)
Interface modules (AES-6, TEL-14 and others)
User panels (V-series and I-Series panels)
Important note:
Eclipse HX upgrades must be performed by a technically qualified engineer.
2.1 Planning the upgrade to Eclipse HX
Before you start upgrading your Eclipse (ECS v5.2.4) system components to Eclipse HX v7.5,
ensure that you have:
Sufficient spare (replacement) cards, interfaces or panels for the upgrade.
Scheduled enough time to complete the upgrade, or if required, roll back the
upgrade to the version that was running before the upgrade.
A suitable backup system is in place to maintain service, if your intercom system is
part of a mission critical or sensitive application.
You should also be aware that:
The order in which you carry out the upgrade is important. The chapters of this guide
are laid out in the order that your system components should be upgraded.
Tip: For a quick reference to the upgrade procedures you require, and the order in
which they should be carried out, see chapter
3 Quick reference: Upgrading to
Eclipse HX.
If you are upgrading V-Series panels, you may have to upgrade each V-Series panel
individually by connecting it directly to a PC.