ECLIPSE PICO MATRIX INSTRUCTION MANUAL
Eclipse PiCo Matrix Instruction Manual © 2007. 2009 Vitec Group Communications Ltd. All rights reserved. Part Number 810348Z Rev. 5 Vitec Group Communications LLC 850 Marina Village Parkway Alameda, CA 94501 U.S.A. Vitec Group Communications Ltd 7400 Beach Drive Cambridge Research Park Cambrideshire United Kingdom CB25 9TP The Vitec Group plc Beijing Representative Office Room 706, Tower B Derun Building, YongAn Dongli A No.3 Jianwai Ave., Chaoyang District Beijing, P.R.
CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 The Eclipse PiCo Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Intelligent Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 High Speed Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 IFB Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Powerful Programming Features . . . . . . . .
Connecting to a Second Eclipse PiCo Matrix . . . . . . . . . . . . . . 2-7 Connecting to a Local Area Network . . . . . . . . . . . . . . . . . . . . . 2-8 USING THE PICO FRONT PANEL MENUS . . . . . . 3-1 Starting from the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Checking Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Adjusting Audio Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MAINTAINING AN ECLIPSE PICO MATRIX . . . . . . 5-1 Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Dual, Independent Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Eclipse PiCo Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . 6-1 APPENDIX: PICO MENU MAP . . . . . . . . . . . . . . . . 7-1 GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Clear-Com Communication Systems Eclipse PiCo Matrix Instruction Manual
IMPORTANT SAFETY INSTRUCTIONS Please read and follow these instructions before operating this product. 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.
CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol alerts you to the presence of uninsulated dangerous voltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case. This symbol informs you that important operating and maintenance instructions are included in the literature accompanying this product.
1 The Eclipse PiCo digital matrix intercom features 32 full-duplex communications ports, plus four 4-wire ports. The matrix fits in one rack unit (1 RU) of a standard Electronic Industry Association equipment rack. INTRODUCTION THE ECLIPSE PICO MATRIX The Eclipse family of communications products includes the Eclipse PiCo digital matrix intercom, which offers 32 full-duplex communication ports, plus four extra 4-wire ports, in a one rack unit (1 RU) chassis.
INTELLIGENT LINKING An intelligent link may be used to connect an Eclipse PiCo to other Eclipse-32, Eclipse Pico, Eclipse Median or Eclipse Omega matrices. Up to 15 matrices may be connected. The linking between matrices is via dedicated trunk lines between ports on the linked systems. This capability is in addition to the high-speed link which connects two Eclipse PiCo matrices into one non-blocking 64-port system subject to the condition described below.
Figure 1-1: High Speed Link Operation IFB Support The High Speed Link supports the use of remote callers to IFB destinations between the linked systems. When a remote caller opens an audio path to an IFB destination the source for that IFB will be dimmed as normal. The High Speed Link will support the use of Local IFB where Assignment Panels can assign sources to an IFB locally. This option may be enabled in ECS (Advanced Settings > AP Panel Options > IFB Assignment).
NOTE: The term “central matrix” is used to differentiate the system’s core hardware and software from the connected intercom panels and interfaces. The central matrix itself consists of the matrix hardware and configuration software. • Forced listens (normally made routes) • Port I/O level control • Local and global ISO routes • Control labels The Eclipse PiCo matrix allows TCP/IP access to the system for updates. The system may be accessed remotely for programming or to retrieve configurations.
ECLIPSE PICO APPLICATIONS The Eclipse PiCo is the perfect solution for high-quality full-duplex communications requiring a moderate number of ports in a compact 1-RU form. With the ability to intelligently link two Eclipse PiCo matrices together, tasks such as mobile production, small to mid-sized studio integration, and sports and performing facilities communications are easily realized.
A power-supply failure sensor is connected to a warning light, allowing power anomalies to be diagnosed. REAR-PANEL CONNECTORS (“PORTS”) The Eclipse PiCo matrix connects to remote devices such as intercom panels, interfaces, general purpose inputs and outputs, local area networks, and other matrices through its rear-panel hardware connectors. A rear-panel RJ-45 connector to which cable is connect to run from the matrix to a panel or interface is called a “port”.
REMOTE INTERCOM PANELS AND ACCESSORY PANELS All analog intercom panels connect to the central matrix via shielded category-5 cable terminated with RJ-45 connectors. Digital panels connect to the central matrix through AES-6 or DIG-2 digital module interfaces. Digital panels require double-shielded 24 AWG conductor category-6 enhanced (CAT-6E) cable to connect to a DIG-2 interface or coaxial cable to connect to the AES-6-CX rear card.
REMOTE INTERFACES Interface modules convert the 4-wire signals of a central matrix port to other types of signals that communicate with devices such as telephones, camera intercoms, two-way radios, and so on. In this way non-4-wire devices can communicate with the central matrix. Each interface module has hardware connectors to connect to both the central matrix and to the external device that communicates with the central matrix.
2 A configuration map is created with the Eclipse Configuration System (ECS) programming software. OPERATING AN ECLIPSE PICO MATRIX STORING AND RETRIEVING CONFIGURATIONS A “configuration map” is a complete set of operating parameters for the matrix system which includes all talk and listen paths for each connected intercom panel.
1 PC CONNECTOR The female 3.5 mm jack socket labeled “RS-232” connects the matrix to an external computer. See the Installation Chapter for information on wiring this connection. 2 RESET BUTTON Pressing the reset button causes the matrix to stop its current activity and to restart. The same configuration that was active before the matrix was reset will be active after it is reset.
5 CONFIGURATION STATUS LIGHTS The four configuration status lights indicate which of the four onboard configurations is currently active. The currently active configuration’s light illuminates steadily. 6 POWER SUPPLY ALARM LIGHTS (1 AND 2) An Eclipse PiCo matrix has two internal power supply units. One power supply unit can power an entire matrix; the second unit provides a backup in case of an equipment failure.
9 SETUP/ENTER KNOB The setup/enter knob is used in conjunction with the display window (see above) to perform a variety of actions directly from the PiCo matrix, without any need for the Eclipse Configuration System programming software. See the chapter “Using the PiCo’s Front Panel Display Menus” in this manual for more information. DEFAULT IP ADDRESS From Eclipse 4.2 release onwards a factory default IP address (172.16.2.
Note: General Purpose Outputs are also referred to as “relays.” CONNECTING THE MATRIX TO REMOTE DEVICES The Eclipse PiCo matrix connects to remote devices such as intercom panels, interfaces, general purpose inputs and outputs, and other matrices through its rear-panel hardware connectors. The following sections describe the rear-panel connectors. The Installation Chapter of this manual gives pin assignments for each connector.
detection allows the panel operator to know when the audio on a particular channel has exceeded a threshold. This is particularly useful for channels that are inactive periodically, so that the panel operator is visually cued in the software when audio appears on the line. Note: Ports 17 through 32 can both send and receive DTMF tones. When using a TEL-14 interface with the PiCo matrix, it is recommended that the TEL-14 is connected to one of these matrix ports for full functionality.
4 CONNECTING TO GENERAL-PURPOSE INPUTS The female 25-pin D-type socket labeled “GP IN” allows the Eclipse PiCo matrix to be connected to eight general purpose inputs (GPIs). An external logic device–such as an external foot switch, a panel-mounted switch, or the logic output of some other device– can be connected to the “GP IN” connector.
Note: To transfer data between two linked PiCo matrices using the high-speed link the Ethernet ports must be connected with either a cross-over shielded CAT-5 cable or a with a hub or switch using conventional shielded CAT-5 cable. 7 CONNECTING TO A LOCAL AREA NETWORK The RJ-45 socket labeled “LAN” connects a local area network (LAN) to the Eclipse PiCo matrix through a standard Ethernet connection. Note: If this port is used a ferrite must be added to the socket end of each cable.
3 The system operator can get information or select system options using the PiCo’s front-panel menus. USING THE PICO FRONT PANEL MENUS Using just the front-panel controls and display menus the system operator can perform a variety of actions directly from the PiCo matrix, without any need for the Eclipse Configuration System (ECS) programming software.
“Source” refers to a device—beltpack, intercom panel, or a variety of other devices—from which audio is received. Scroll to a menu item by rotating the setup/enter knob. When the desired menu item is highlighted on the screen, select it by pressing the setup/enter knob. Note: The PiCo display dims when the unit has not been used for three minutes. Pressing any key causes the previously displayed screen to reappear. CHECKING PORT STATUS “Destination” refers to a device to which audio is sent.
CODE DESCRIPTION R 2-way radio 4 4-wire audio P panel N 4-wire network trunk T telephone Table 3-1: Port Functions Note: Ports 33 through 36 do not show the chequered pattern to indicate communications activity, but will light solidly to indicate an online connection to the matrix. In addition, a letter or number will appear on the display above these port symbols to indicate port function.
OUTPUT LEVEL PORT { 00 } [ LEVEL { -0 } dB ] EXIT IDENT TONE: Enable [ ] Figure 3-6: Output Level Menu To adjust a port’s incoming audio levels 1. From the Input Level menu, scroll to the PORT number. When a port number appears onscreen, that port’s label, as set in ECS, automatically appears next to it. 2. Press and release the setup/enter knob. 3. Rotate the setup/enter knob clockwise to display the available port digits. 4.
The audio level changes in real time as the setup/enter knob is rotated in the same way as adjusting the audio with a volume-control knob. 8. When the desired digit appears in the display, press and release the setup/enter knob to select and save it. The audio level can be set between -60 dB and 18 dB in 1 dB steps. 9. To set the port’s audio source as Identification Tone, scroll to and select the Ident Tone Enable checkbox. To turn off the Identification Tone, clear the checkbox.
7. Press and release the setup/enter knob. 8. Rotate the setup/enter knob clockwise or counterclockwise to display available port digits. 9. When the desired digit appears in the display, press the setup/enter knob to select and save it. 10. Select either the Enable or Inhibit check boxes to enable or inhibit the audio route between the selected Source and Destination. The following table shows the possible selections for inhibiting or enabling a route.
The Configuration menu appears showing the names of each of the four onboard configuration maps as they have been programmed in the Eclipse Configuration System (ECS). CONFIGURATON MAPNAME1 [ ] MAPNAME2 [ ] MAPNAME3 MAPNAME4 EXIT [ ] [ ] Figure 3-8: Configuration Menu 2. Scroll to the desired configuration map’s checkbox. 3. Press the setup/enter knob to select the configuration. • An “X” appears in the configuration’s checkbox when it is selected.
The System menu appears. 2. From the System menu, select IP ADDRESS. The IP Address menu appears. If the matrix software has been reloaded or reset the default IP address of 172.16.2.100 will be displayed. 3. Scroll to the first digit of the IP Address. 4. Press the setup/enter knob. 5. Rotate the setup/enter knob clockwise or counterclockwise to scroll through the available digits. 6. When the desired digit appears in the display, press the setup/enter knob to select and save it. 7.
ACCESSING SYSTEM INFORMATION Information about the system number and firmware version can be accessed directly from the PiCo’s front panel. To access the system number or firmware version 1. From the Main menu, select SYSTEM. The System menu appears. 2. From the System menu, select INFORMATION. The Information menu appears. 3. From the Information menu, select SYSTEM INFORMATION. The System Information menu appears, showing the system number and firmware version. These fields are not editable.
resetting the system with the Eclipse Configuration System (ECS) programming software. SYSTEM STATUS EXIT System Status: [ OK ] High Speed Link: UP [ ] ACTIVITY [ ] Local Area Network: UP [ ] ACTIVITY [ ] Figure 3-10: System Status Menu System Status This field shows the status of any data download from a connected PC computer operating the Eclipse Configuration System (ECS) software.
5. Rotate the setup/enter knob clockwise or counterclockwise to scroll through the available digits. 6. When the desired digit appears in the display, press the setup/enter knob to select and save it. 7. Scroll to and select SAVE to save and activate the source of Identification Tone. 8. To exit the menu, scroll to and select EXIT.
RESETTING THE SYSTEM Resetting the system restores the currently selected configuration map, while restoring active calls and activating any changes made from the PiCo’s front panel since the last reset. Another type of reset restores the currently selected configuration map, while clearing active calls and clearing any changes made from the PiCo’s front panel since the last reset. This is called “clearing crosspoints” (CLEAR XPOINTS). To reset the system or clear crosspoints 1.
CHECKING THE STATUS OF GENERAL PURPOSE INPUTS (GPIS) It is possible to connect an external logic device–such as an external foot switch, a panel-mounted switch, or the logic output of some other device–to the “GP IN” connector on the rear panel of the PiCo. When the external logic device is activated, it sends a control signal into the matrix to perform one of several preset functions, such as turning an intercom panel’s microphone on or off, muting a microphone’s output, or turning a panel’s speaker off.
high-noise environment such as a control booth, it can be programmed as a relay to switch on a light at the panel each time an incoming call is received to ensure that the call is not missed. The general-purpose outputs are connected to the male 25-pin D-type socket labeled “GP OUT” on the back of the PiCo. After a GPO has been connected it is possible to check whether or not a GPO is “on” directly from the front panel of the PiCo.
4 INSTALLING AN ECLIPSE PICO MATRIX VERIFYING THE SHIPMENT When the Eclipse PiCo system is received inspect the boxes for shipping damage. Report any shipping damage to the carrier. The Eclipse PiCo distributor is not responsible for shipping damage. Check the packing list and verify that every item on the list has been received. Save all packing materials in the event any items need to be returned.
A fully equipped Eclipse PiCo matrix requires 100 to 240 VAC at 50 to 60 Hz with a maximum dissipation of 400 watts. BATTERY BACKUP The Eclipse PiCo matrix is fitted with a non-rechargeable battery to maintain the system memory that stores the configuration maps and other system data in the event of power failure or the unit being switched off for a period of time. The Eclipse PiCo battery is normally a 1/2AA 3V VARTA 6127-201-301 and would be fitted on shipment.
2 1 1 Two IEC AC power input connectors, (1 per power-supply unit ) 3 5 4 6 7 5 GPI/RLY interface connector (RJ-45) 6 Base loop connector (RJ-45) 2 RJ-45 port connectors (36) 7 LAN connector (RJ-45) 3 General purpose outputs connector (male, 25-pin, D-type) 4 General purpose inputs connector (female, 25-pin, D-type) Figure 4-1: Wiring Interfaces to Rear-Panel Connectors 1 WIRING TO AC MAINS POWER The Eclipse PiCo matrix has two IEC mains AC power connectors that provide separate power inputs for
RJ-45 CONNECTOR AT MATRIX PORT RJ-45 CONNECTOR ON PANEL OR INTERFACE 8 765 4 321 Views from front of connectors 8 765 4 321 Shielded category-5 cables wired pin-to-pin Matrix Frame RJ-45 Pin Numbers RS-422 Input + (into Matrix) 1 RS-422 Input – (into Matrix) 2 Audio Input + (into Matrix) 3 Audio Output + (from Matrix) 4 Audio Output – (from Matrix) 5 Audio Input – (into Matrix) 6 RS-422 Output + (from Matrix) 7 RS-422 Output – (from Matrix) 8 Panel RJ-45 Pin Numbers Pair 2 Pair 1 Pair
• Pair 4 is not used.
ATT-T568B (Modular Jumpers Wired One to One) Panel End Matrix Frame End Pair 2 No Connection (NC) 1 No Connection (NC) 2 No Connection (NC) 3 Multiplexed Data/Audio 4 Multiplexed Data/Audio 5 No Connection (NC) 6 No Connection (NC) 7 No Connection (NC) 8 1 2 Pair 1 3 4 Pair 3 5 6 Pair 4 7 8 Figure 4-4: Wiring Matrix to Digital Panel Using RJ-45 4 WIRING GENERAL-PURPOSE OUTPUTS The DB-25 connector labeled “GP OUT” allows connection to the Eclipse PiCo matrix’s eight double-pole dou
DB-25 Male Connector DESCRIPTION PIN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 RELAY RELAY RELAY RELAY 1 1 1 2 Common Normally Closed Normally Open Common RELAY 2 Normally Closed RELAY 2 Normally Open RELAY 3 Common RELAY 3 Normally Closed RELAY 3 Normally Open RELAY 4 Common RELAY 4 Normally Closed RELAY 4 Normally Open GROUND RELAY 5 Common RELAY 5 Normally Closed RELAY 5 Normally Open RELAY 6 Common RELAY 6 Normally Closed RELAY 6 Normally Open RELAY 7 Common RELAY 7 Normally
Non-Isolated Mode Figure 4-6 shows the non-isolated connection. +3V3 +3V3 +3V3 R 33K2 R 33K2 U R29 1.5K EXTERNAL INPUT 1 R30 1 8 2 7 3 6 4 5 INPUT 1 INPUT 2 1.5K EXTERNAL INPUT 2 MOCD207-M Figure 4-6: Non-Isolated Connection to Eclipse PiCo GPI Connector To cause an input to detect an active signal current must be sent from the relevant input pin. The external device should draw no current to cause an inactive input and at least 5 mA to cause an active input.
U EXTVIN+ 7-24V 8 + C 10uF_25V D BYG22D VIN VOUT LM78L05ACM 1 +3V3 + +3V3 R 33K2 C 10uF_10V R 33K2 U R29 1.5K EXTVIN- 1 8 EXTERNAL INPUT 1 2 7 3 6 R30 EXTERNAL INPUT 2 INPUT 1 INPUT 2 1.5K 4 5 MOCD207-M Figure 4-7: Opto-Isolated Connection to Eclipse PiCo GPI Connector In this mode, a DC voltage of between 7 and 24 volts is required at the EXTVIN+ pin with relation to the EXTVIN– pin. To cause an input to detect an active signal current must be sent from the relevant input pin.
Pin Assignments for General-Purpose Inputs Connector DB-25 Female Connector PIN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 DESCRIPTION Logic Input 1 Logic Input 2 Logic Input 3 Logic Input 4 N/A N/A N/A N/A Ground Ground Ground Ground Ground Logic Input 5 Logic Input 6 Logic Input 7 Logic Input 8 N/A N/A N/A N/A Voltage In+ Voltage In+ Voltage InVoltage In- Logic Input 1 1 Logic Input 2 2 Logic Input 3 3 Logic Input 4 4 14 Logic Input 5 15 Logic Input 6 16 Logic Input 7
connection of up to 60 relays to the matrix. IMF-3 Interface Module Frame Wiring IMF-3 Interface Module Frame Wiring To Matrix To connect the RLY-6 interface to the matrix, plug one end of an RJ-45 cable (eight wires with no reversal) into the GPI/RLY INTERFACE connector on the back of the matrix. Plug the other end into the top RJ-45 (CH. A MATRIX) connector for the RLY-6. To connect an additional RLY-6 interface, plug one end of a short RJ-45 cable into the lower RJ-45 (CH. B MATRIX) for the first RLY-6.
Ports Rear View of IMF-3 Frame GPI/RLY Interface Connector RJ-45 RJ-45 RJ-45 RJ-45 RJ-45 DB-9 DB-9 DB-9 DB-9 DB-9 RJ-45 RJ-45 RJ-45 RJ-45 RJ-45 DB-9 DB-9 DB-9 DB-9 DB-9 Other Interfaces RLY-6 #2 RLY-6 #1 GPI-6 #2 GPI-6 #1 Figure 4-9: Rear View of IMF-3 Frame To External Device To connect external devices to the RLY-6 interface, use the two DB-9M connectors on the rear cable assembly panel for the interface.
1 6 #1/4 Normally Closed #1/4 COM 2 #1/4 Normally Open #2/5 Normally Closed 7 3 8 #2/5 COM #2/5 Normally Open 4 9 #3/6 Normally Closed #3/6 COM 5 #3/6 Normally Open Figure 4-10: RLY-6 Interface DB-9M Connector Pinout IMF-102 Interface Module Frame Wiring The wiring of a RLY-6 interface that is placed in an IMF-102 interface frame is the same as the wiring for a RLY-6 interface placed in an IMF-3 interface frame.
IMF-3 Interface Module Frame Wiring To Matrix To connect the GPI-6 to the matrix, plug one end of an RJ-45 cable (eight wires with no reversal) into the GPI/RLY INTERFACE connector on the back of the matrix. Plug the other end into the top RJ-45 (CH. A MATRIX) connector for the GPI-6. To connect an additional GPI-6 interface, plug one end of a short RJ-45 cable into the lower RJ-45 (CH. B MATRIX) for the first GPI-6. Then, plug the other end into the top RJ-45 (CH.
GPI-6 I/O DB-9M GPI-6 I/O DB-9M 1 1 6 6 2 2 7 7 3 3 8 8 4 X 9 4 5 X X 9 5 X Figure 4-12: GPI-6 Application Examples Figure 4-11 and Figure 4-12 show how to connect switches or contacts using the power source provided by the GPI-6 module or powering switches from external sources. Each input can be wired to be isolated from each other as a further variation.
. CABLE END 1 WIRE COLOR CABLE END 2 Pin 1 white/orange Pin 3 Pin 2 orange Pin 6 Pin 3 white/green Pin 1 Pin 4 blue Pin 4 Pin 5 white/blue Pin 5 Pin 6 green Pin 2 Pin 7 white/brown Pin 7 Pin 8 brown Pin 8 Table 4-1: Pin Configuration of Base Loop Connector Note: To transfer data between two linked PiCo matrices using the high-speed link also requires that the Ethernet ports are connected with either a cross-over shielded CAT-5 cable or a with a hub or switch using conventional sh
WIRING TO A COMPUTER The 3.5 mm connector on the PiCo unit’s front panel connects the Eclipse PiCo matrix to an external computer. This connector is labeled “RS-232.” To connect a computer to the matrix, run cable from the PiCo’s “RS-232” connector to the PC’s serial port. The maximum recommended length of the cable is approximately 10 feet (3 meters). pc connection (9-pin f) pico connection (3.
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5 MAINTAINING AN ECLIPSE PICO MATRIX RECOMMENDED SPARE PARTS To facilitate quick repair of the system with minimum downtime, Clear-Com recommends keeping the following spare system components in good working condition at all times: • One of each type of intercom panel in the system • One of each type of interface in the system Due to the complexity of the system, field service generally should be limited to isolating the specific component of the system with the problem.
5-2 Clear-Com Communication Systems Eclipse PiCo Matrix Instruction Manual
6 SPECIFICATIONS ECLIPSE PICO TECHNICAL SPECIFICATION 0 dBu is referenced to 0.775 volts RMS General Height 44 mm or 1.75 inches (1 RU) Width 482 mm (19 inches) Depth 300 mm (12 inches) Weight 5 kg max. Power Consumption 60 W Max.
External GPI-6/RLY-6 RJ-45 on rear panel Network 10/100 Base-T Ethernet maximum distance: 100 meters connector RJ-45 Serial PC RS-232 Baud rate: 57600 Maximum distance: 10 meters Number of ports: 1 Connector: 3.5 mm socket on front System Programming Crosspoint Level Control Input Level Control Output Level Control VOX Input Detection Threshold 0.355 dB steps 0.355 dB steps 0.
Power Supply Unit Quantity Mounting AC Power Input Input Voltage Power Consumption Alarm Indicators 2 per matrix Internal IEC (1 per PSU) AC 100 V to 240 V, 50/60 Hz 60 W maximum LEDs viewable from front of rack Supported Panels and Interfaces: ICS-1008, ICS-1016, ICS-52, ICS-92, ICS-62, ICS-102, IMF-102, ICS-2003, i-Station family, ICS-21/22/24, XPL-22, XPL-12, IMF-3, TEL-14, CCI-22, FOR-22, RLY-6, GPI-6, DIG-2, AES-6, 4000 Series II Panels 4215EBL, 4226EBL, 4212EBL, 4222EBL, 4294EBL, V-Series Panels.
6-4 Clear-Com Communication Systems Eclipse PiCo Matrix Instruction Manual
7 APPENDIX: PICO MENU MAP System Status System Status [OK High-Speed Link Local Area Network EXIT UP [ UP [ ] ] ] Activity [ Activity[ Main Menu STATUS This map shows an overview of the PiCo’s front panel menus.
7-2 Vitec Group Communications Eclipse PiCo Matrix Instruction Manual
8 GLOSSARY Analog Port Any of the Eclipse matrix’s analog input/output RJ-45 connectors that are used to connect cable from the matrix to panels and interfaces. Each “port” connects to a separate audio channel in the matrix intercom system. Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next. In the Eclipse matrix the bus is located in the etched surface of the midplane.
Fiber-optic Cable A fiber-optic cable consists of a glass core covered with a reflective material called “cladding” and several layers of buffer coating to protect the cable from the environment. A laser sends light pulses through the glass core to the other end of the cable. FreeSpeak Digital wireless communications product. Sold under the FreeSpeak name in Europe and Asia and CellCom in USA. Full Duplex Refers to transmission of signals in two directions simultaneously. IFB “Interruptible Foldback”.
by manufacturers. Single-mode fiber evolved as production methods improved. Multiplexing The process by which two or more signals are transmitted over a single communications channel. Examples include time division and wavelength division multiplexing. Nanometer (nm) Common unit of measure for wavelength. One billionth of a meter. Non-volatile Memory Data stored in the CPU’s firmware (ROM) that is not lost when the power is turned off.
VOX In the Eclipse system, when audio at a panel exceeds a threshold, a light switches on at the panel’s port card to visually cue the operator. The threshold level is set in the Eclipse Configuration Software. V-Series Communications panels used with Eclipse systems providing advanced facilities. Available in rack mount and desktop formats. Wavelength-division Multiplexing (WDM) A method of multiplexing optical signals developed for use on fiber-optic cable.
ECLIPSE MANUALS The following manuals are available covering Eclipse products and accessories.
Eclipse FIM-102 Fiber Interface Instruction Manual - 810319Z Eclipse FIM-108 Fiber Interface Instruction Manual - 810291Z Eclipse 4000 Series II Panels Installation Guide - STA0530Z Eclipse 4000 Series II Panels User Guide - STA0531Z Eclipse ICS 1008E/1016E Panels Instruction Manual - 810404Z Eclipse ICS 102/62 Panels Instruction Manual - 810302Z Eclipse ICS 2003 Panel Instruction Manual 810303Z Eclipse ICS 92/52 Panels Instruction Manual - 810301Z Eclipse i-Station Instruction Manual - 810305Z Eclipse ICS-
LIMITED WARRANTY This document details the Clear-Com Standard Limited Warranty for all new products for sale within all regions with the exception of Military, Aerospace, and Government (MAG). EXCEPT AS SET FORTH HEREIN ("LIMITED WARRANTY"), CLEAR-COM MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 1.
(5) All software products, including Concert (Client and Server), ECS, Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications. The media on which the Software is furnished is warranted to be free of defects in material and workmanship (under normal use) for a period of one year. (6) Any Clear-Com products that are listed within the last time buy period have the same Limited Warranty for their type 1.i 1 - 1.i.5 as above.
h) Software Upgrades i) Software Upgrades include new Features and/or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates. ii) Note: In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem, at the discretion of Service, Sales, Engineering, or Product Management, the Customer may be provided a Software Upgrade under warranty. 2. Exclusions.
iv Clear-Com Communication Systems Standard Limited Warranty
TECHNICAL SUPPORT & REPAIR POLICY NOVEMBER 1, 2008 In order to ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices" that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience. Our Technical Support, Return Material Authorization, and Repair Policies are set forth below.
Days: Tel: Email: iii) Asia-Pacific: Hours: Days: Tel: Email: Monday - Friday +49 40 853 999 700 TechnicalSupportEMEA@vitecgroup.com 0800 - 1700 Pacific Time Monday - Friday +1 510 337 6600 CustomerServicesAPAC@vitecgroup.com d) Email Technical Support is available for all Clear-Com branded products free of charge for the life of the product, or two years after a product has been classified as obsolete, whichever comes first.
d) Damaged equipment will be repaired at the Customer's expense. e) Returns are subject to a 15% restocking fee. f) Advance Warranty Replacements (AWRs); i) During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product.
vii) Note: Shipping charges, including duties, taxes, and insurance (optional), to Clear-Com's factory is the responsibility of the Customer. Shipping AWRs from Clear-Com is at Clear-Com's expense (normal ground or international economy delivery). Requests for expedited shipping (E.g. "Next-Day Air") and insurance are the responsibility of the Customer.
the cost of repair, the Customer may elect to return the product to the factory for an estimate. The Customer is responsible for shipping costs both to and from the factory in the event they choose not to accept the estimate. v) The Customer must provide either a purchase order for the repair work, or will be required to make an advance payment (as a debit against the Dealer's line of credit, or credit card) prior to the repaired product being returned to the Customer.
