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ECLIPSE CONFIGURATION SOFTWARE

Version 5.2

Instruction Manual

Summary of content (466 pages)

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ECLIPSE CONFIGURATION SOFTWARE Version 5.
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Eclipse Configuration Software Instruction Manual © 2007 - 2010 Clear-Com, LLC. All rights reserved. Part Number 810299Z Rev. 16 Clear-Com, LLC 850 Marina Village Parkway Alameda, CA 94501 U.S.A. HME Clear-Com Ltd 7400 Beach Drive IQ Cambridge Cambridgeshire United Kingdom CB25 9TP ® Clear-Com, CellCom/FreeSpeak and the Clear-Com logo are registered trademarks of Clear-Com, LLC. Website: www.clearcom.
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Clear-Com End User Software License IMPORTANT: CAREFULLY READ THE FOLLOWING BEFORE USING THIS SOFTWARE. USING THE SOFTWARE INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THE FOLLOWING AND AGREE TO ITS TERMS. IF YOU DO NOT AGREE, RETURN THE SOFTWARE COMPLETE TO CLEAR-COM OR YOUR CLEAR-COM REPRESENTATIVE AND CANCEL THE INSTALLATION. THIS IS YOUR PROOF THAT YOU HAVE A VALID LICENSE. PLEASE TREAT IT AS VALUABLE PROPERTY. HME CLEAR-COM LIMITED OR CLEAR-COM LLC.
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Clear-Com and its licensors retain all right, title and interest in and to the Software and all copies thereof at all times, regardless of the form or media in or on which the original or other copies may subsequently exist. This license is not a sale of the original or any subsequent copy. 2. COPYRIGHT a. The copyright and all other rights in the Software produced by Clear-Com shall remain with Clear-Com or its suppliers.
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us at the address below and we will replace it free. This remedy is your exclusive remedy for breach of this warranty. b. After the initial 90 days, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY, OR NON-INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS. This constitutes an essential part of this License. 7.
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9. OTHER ISSUES: a. Any failure by Clear-Com to insist on its strict rights under this Agreement shall not be deemed to be a waiver of those (or any other rights) and only a duly executed written release shall constitute such a waiver. b. If any of these conditions is deemed invalid or unenforceable the remainder shall be unaffected. c. Clear-Com's dealings with you shall be governed by English law if you are resident in the EMEA region and California law if you are resident elsewhere.
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CONTENTS INTRODUCTION TO ECS . . . . . . . . . . . . . . . . . . . . 1-1 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Elements of a Matrix Communications System . . . . . . . . . . . . . . . . 1-3 Central Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Central Processing Unit (CPU) . . . . . . . . . . . . . . . . . .
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Configuration Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Selecting Serial or Ethernet Connection. . . . . . . . . . . . . . . . . . . . . . 3-3 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Checking Connections with the Windows Ping Utility . . . . . . . . 3-6 Initial Configuration Sequence . . . . . . . . . . . . . . . . . . . . . .
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Save Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Save Project As. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Import Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Export Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Delete Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Port Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Deleting a Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Talk Label . . . . . . . . . . . . . . . . . .
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Auto Listen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21 Auto Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Eavesdropping (Privacy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Global IFB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Global ISO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23 Latch Disable . . . . . . . . . . . . . .
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Expansion Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29 Gooseneck Mic Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 Headset Mic Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 Headset PTT Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 HS Detect Cut LS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31 Message Auto Delete . . . . . . . . . . . . . . . . . . . . . . . .
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Applies to: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38 Frame and Modular GPIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39 To Open Frame and Modular GPIs screen . . . . . . . . . . . . . . . . . 5-39 Adding GPI-6 Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39 Removing GPI-6 Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39 Configuring Frame and Modular GPIs . . . . . . . . . . . . . . . . .
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Talk Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56 Antennas Role Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56 E-Que Trunk Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57 Port Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57 Remote Port Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57 Linking Options . . . . . . . . . . . . . . . . . .
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Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-92 Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-92 Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-92 Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-93 Talk & Reverse Listen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-93 Reverse Listen. . . .
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Beltpack Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-113 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-113 Associated Role. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-114 Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-114 Engineer Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-114 Listen Label . . . . . . . . . . . . . . . . . . . .
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Subnet Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 Default Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 IP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 IVC-32 Card Panel List . . . . . . . . . .
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Identify Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18 Concert Panel Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18 Local Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Interlock Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21 Local Advanced Latch Disable . . . . . . . . .
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Audio Mixer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37 Identify Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37 Soft Menu Restrictions (i-Station) . . . . . . . . . . . . . . . . . . . . . . . . 7-38 ICS Panel Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38 ICS 2003 Advanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39 ICS Expansion Panels . . . . . . . . . . . . . . . . .
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Removing Labels from a Stacked Key . . . . . . . . . . . . . . . . . . . . 7-67 Key Specific Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-68 Rotary Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-68 Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-69 Allow Local Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-69 Interlock Group . . . . . . . . . . . . . . . . . . . . . . . . .
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Ext1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Ext2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5 Listen Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6 Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6 Output Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6 Main LS .
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Clearing a Configuration from a Matrix . . . . . . . . . . . . . . . . . . . . 10-4 deleting a Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Upload Active Configuration From Matrix . . . . . . . . . . . . . . . . . . 10-5 Intelligent Linking (Port to Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Fiber Trunking . . . . . . . . . . . . . . . . . . . .
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Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-32 Config Card Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 12-33 Using ECS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-33 Required Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-33 Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-33 Panel Firmware Upgrade . . . . . . . . . . .
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LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . W-I TECHNICAL SUPPORT & REPAIR POLICY . . . . W-V TECHNICAL SUPPORT POLICY . . . . . . . . . . . . . . . . . . . . . . . . . . W-v RETURN MATERIAL AUTHORIZATION POLICY . . . . . . . . . . . . . W-vi REPAIR POLICY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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FIGURES Figure 1-1 An Eclipse Matrix System............................................... 1-1 Figure 1-2 Eclipse Omega Matrix .................................................... 1-3 Figure 1-3 An Eclipse Configuration ................................................ 1-6 Figure 1-4 Matrix Port Functions ..................................................... 1-7 Figure 1-5 Key Assignment ............................................................. 1-8 Figure 1-6 IFB Operation ...............................
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Figure 3-33 Creating a New Configuration .................................... 3-28 Figure 3-34 Discover Hardware Confirmation ............................... 3-28 Figure 3-35 Uploading a Configuration.......................................... 3-29 Figure 3-36 Upload Confirmation................................................... 3-29 Figure 3-37 Firmware Report Request .......................................... 3-30 Figure 3-38 Firmware Report Display............................................
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Figure 5-17 E1 Direct Ports ........................................................... 5-47 Figure 5-18 E1 Direct Card Properties .......................................... 5-47 Figure 5-19 E1 Trunk Ports ........................................................... 5-48 Figure 5-20 E1 Trunk Card Properties........................................... 5-49 Figure 5-21 T1 Trunk Ports............................................................ 5-50 Figure 5-22 T1 Trunk Card Properties............................
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Figure 5-27 Setup Menu ................................................................ 5-97 Figure 5-28 Control Manager Screen ............................................ 5-98 Figure 5-29 Control Manager Basic Settings................................. 5-99 Figure 5-30 Control manager Global Settings ............................. 5-100 Figure 5-31 Control Manager Soft Mode Options........................ 5-101 Figure 5-32 Telephone Interface Settings ...................................
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Figure 7-1 Panel Programming Screen ........................................... 7-1 Figure 7-2 V Series Lever Key Panel .............................................. 7-3 Figure 7-3 Assigning a Label on a Lever Key Panel........................ 7-4 Figure 7-4 V Series Lever Key Assignment..................................... 7-4 Figure 7-5 Key Properties Menu...................................................... 7-4 Figure 7-6 Interlock Group Assignment ...........................................
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Figure 7-50 Select an expansion panel from the drop-down list.... 7-41 Figure 7-51 Select Host Panel for AP22........................................ 7-42 Figure 7-52 Select AP22 from the drop-down list .......................... 7-43 Figure 7-53 Set “IFB Assignment” to True..................................... 7-43 Figure 7-54 IFB Attenuation Set .................................................... 7-44 Figure 7-55 Select the AP22 from Panel Programming................. 7-45 Figure 7-56 AP Panel Options ..
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Figure 9-1 Online Update Sequence ............................................... 9-2 Figure 9-2 Online Mode Options...................................................... 9-2 Figure 9-3 Online Configuration Name Error ................................... 9-3 Figure 9-4 Online Merge Error......................................................... 9-4 Figure 9-5 Online Merge Errors ....................................................... 9-4 Figure 9-6 Panel Programming Display with Online Active .............
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Figure 12-11 ECS Install First Stage ........................................... 12-10 Figure 12-12 Installer Prerequisites Setup .................................. 12-11 Figure 12-13 Install Prerequisites Complete................................ 12-11 Figure 12-14 Software License.................................................... 12-12 Figure 12-15 Installation Directory............................................... 12-13 Figure 12-16 ECS User Setup .....................................................
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Figure 13-5 Apply Changes to System Dialog............................... 13-5 Figure 14-1 Diagnostics Menu....................................................... 14-1 Figure 14-2 Crosspoint Monitor Display ........................................ 14-2 Figure 14-3 Port Gain Settings ...................................................... 14-3 Figure 14-4 Input and Output Gain Settings .................................. 14-4 Figure 14-5 Overriding the ECS Port Gain ....................................
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x Clear-Com Eclipse Configuration Software Instruction Manual
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1 The Eclipse Configuration Software (ECS) provides a powerfully visual and intuitive way to program the Eclipse matrix system. INTRODUCTION TO ECS The Eclipse Configuration Software (ECS) provides a powerfully visual and intuitive way to program the Eclipse matrix system. With the software’s graphical views of matrices, cards and panels, the operator can quickly and efficiently create communication pathways between devices connected to the system. This manual describes the features of ECS release V5.2.
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• Store a complete system setup—called a “configuration map”— in an electronic file on a computer. Download the setup to the matrix to go into effect immediately. • Store four complete configuration maps in the matrix’s on-board memory, any of which can be activated immediately from the front of the matrix with the push of a button. • Communicate with CellCom/FreeSpeak beltpacks allowing direct communication between panels and roaming users. • Communicate with remote panels over IP.
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ELEMENTS OF A MATRIX COMMUNICATIONS SYSTEM A complete Eclipse communication system consists of the Eclipse Configuration Software (ECS) programming software, a central hardware matrix, intercom panels and the remote devices - interfaces, 4-wire equipment—connected to the matrix. The following sections give a brief overview of the matrix system.
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The following are the main elements of the Eclipse central matrix: Central Processing Unit (CPU) The nucleus of the matrix communication system is the central processing unit (CPU). It provides the serial data and Ethernet connection to the connected PC computer. The CPU also coordinates the data flow for other features of the system, such as general-purpose outputs and inputs.
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Rear-Panel Connectors A matrix connects to remote devices such as intercom panels, interfaces, general purpose inputs and outputs, local area networks, a computer, and other matrices through its rear-panel connectors. The rear-panel RJ-45 sockets, sometimes called “ports”, connect the matrix to intercom panels, beltpack antennas, Concert servers, other matrices and interfaces with shielded category 5 (CAT-5) cable.
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Label appears in display of intercom Label appears in display of intercom listen pathway listen pathway category-5 cable talk pathway category-5 cable talk pathway Cat-5 cable connects to rear-panel RJ-45 connector, or “port” Cat-5 cable connects to rear-panel RJ-45 connector, or “port” Eclipse Matrix Cat-5 cable connects to rear-panel RJ-45 connector, or “port” Cat-5 cable connects to rear-panel RJ-45 connector, or “port” listen pathway listen pathway category-5 cable talk pathway category-5
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The Talk Label is the name of the port the operator talks to (output). The Listen Label is the name of the port the operator listens to (input). 6. Click on the ‘Hardware’ menu to open it and click on ‘Cards and Ports’ to open to hardware configuration screen. 7. Select each MVX-A16 card to display the system ports list and add panels and interfaces to the ports (Median and Omega only). 8.
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Labels can be up to five characters in length (limited by the panel display) but in the case of V-Series panels the labels are extended to ten character labels by concatenating the Talk and Listen labels. Assigning Names to Individual Panels At individual panels and interfaces port “labels” are assigned to specific keys or buttons.
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the types of communications routes that can be created with ECS. Subsequent chapters in this manual describe these topics in detail. Groups—Party Line and Fixed Group communication may be configured in several ways. In a “fixed group” configuration an operator speaks to all members of the group at once. However, if a group member responds by calling the operator back with their answer-back key the audio path goes to operator panel only.
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Interruptible Foldback (IFB) An audio source such as “on-the-air” or “program” audio can be routed through the matrix to a presenters ear pieces. In a typical broadcast application, program audio is routed to the “talent”– a collective term for any person in front of the camera broadcasting directly to an audience. A director or other audio person can then interrupt or dim the program audio to the “talent” for announcements (commands) or cuing by using the “interruptible foldback” or IFB feature.
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2 This manual provides a comprehensive guide to the Eclipse Configuration Software. GETTING STARTED: INSTALLING, STARTING, AND EXITING ECS This manual provides a comprehensive guide to the Eclipse Configuration Software (ECS). ECS controls all system variables, operating parameters, and operating configurations for Eclipse matrices.
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INSTALLING ECS Note: The instructions in this manual are based on Windows XP as the operating system on the computer. Clear-Com supports the use of the Eclipse Configuration Software (ECS) V5.2 on Microsoft's Vista and Windows 7 operating systems. Microsoft, Windows XP Professional, Windows Server 2003, Windows Vista and Windows 7 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners.
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on the distribution media and double-click it to display the installation instructions. 3. Click on the “Eclipse Configuration System” link to start the ECS install. 4. Follow the instructions on the screen to install the program. 5. When the installation is complete, a message appears on the screen to verify that the program has been successfully installed on the computer. Click on the ‘Finish’ button. The Eclipse Configuration Software is now installed on the computer.
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RUNNING ECS LOGGING IN TO ECS To start the program, click ‘Start’, then ‘Programs’, then ‘Clear-Com’, then ‘Eclipse Configuration Software 5.2’ and then ‘Eclipse Configuration Software 5.2’. Alternatively, click the Clear-Com ECS V5.2 shortcut on the desktop and the ECS user login screen will be displayed. If ECS is to be used in Local mode (running entirely on the local PC) the user can log in immediately.
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Client Server Login When running in a client/server environment (see chapter 11 for details) the user should not log in using the default localhost server (http://localhost/EclipseServer/) but log in to the required server PC. To do this click on the ‘Options’ button to display the name of the ECS server. Figure 2-2: ECS Logon Server Option If ECS is to be run in client/server mode a license key is required to enable this facility. The user should contact the equipment distributor for further information.
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Figure 2-4: License Error Display If the client and server ECS versions are different an error message is display indicating that incompatible versions of ECS are in use. Figure 2-5: Incompatible Client/Server Software Error If this error is displayed the user should select ‘No’ and not try to log in to the server until the problem has been resolved. The ‘Yes’ option is only provided for use by system engineers.
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Figure 2-6: ECS Initial Screen ABOUT ECS The version of ECS can be displayed by opening the Help menu on the Windows toolbar and selecting ‘About’.
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The version of ECS is displayed along with version information relating to matrix programming (Logic Maestro and Macro Editor) and client-server functionality. Logic Maestro The Logic Maestro is a built-in ECS function that allows the matrix functions to be programmed via a visual logic design interface. This visual interface allows the required logical operations to be created by dragging and dropping symbols for various logical operations and connecting them together to create the required functions.
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as both the client and the server by specifying the local PC as the server but this is not recommended use. • True - ECS is running only the local PC with the user having logged in as a local user. • False - ECS is running in Client Server mode and accessing the software functions over the network ECS Help Selecting the ‘How Do I’ entry (F1) on the Help menu displays basic help about ECS functions. EXITING ECS To exit the ECS program open the File menu (Alt-F) and select Exit.
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2-10 Clear-Com Eclipse Configuration Software Instruction Manual
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3 SETTING UP A SYSTEM INTRODUCTION IP Address Reset 2 Press The following steps will need to be completed to set up a new Omega or Median matrix. For information on setting the default IP address on Eclipse-32 and Eclipse Pico matrices please refer to the respective hardware manuals. RESET • Reset the matrix to the factory default IP address (169.254.0.100).
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MATRIX ETHERNET OPERATION The Omega and Median CPU card ethernet ports are normally connected to a LAN and used to communicate with clients such as ECS and Production Maestro. The ethernet port functionality depends on the IP address setup. If an IP address of 0.0.0.0 is configured on the second ethernet port, it will not be used for Tx or Rx. This is the default setup if the default IP address is set as described above. All matrix to matrix traffic is sent out on both ethernet ports.
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SELECTING SERIAL OR ETHERNET CONNECTION ECS can communicate with a matrix using one of the following two methods: • Ethernet connection • Serial connection if the ECS PC is connected directly to the matrix via an RS-232 cable. Ethernet is the preferred connection type for all applications. Note: The factory ships an Eclipse matrix without an assigned IP address. Therefore in order to use Ethernet the IP address must be reset to the default. The system can then be configured for an Ethernet connection.
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Figure 3-1: Selecting a Serial or Ethernet Connection Note: If the matrix connection type is changed between ethernet and serial whilst a user is logged in (ECS in client/server mode) the user will be logged out. The user will need to log back in via the File menu to resume ECS operations. ETHERNET CONNECTION PC PC Lan1 Matrix Crossover cable Matrix 10/100 Straight Switch Straight CAT5 CAT5 Ethernet mode to complete the configuration.
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Figure 3-2: The Network Connections Dialog Box 3. Click on the ‘Local Area Connection’ icon once to highlight it, then right-click the icon for a shortcut menu. 4. From the shortcut menu, select ‘Properties’. The ‘Local Area Connection Properties’ dialog box appears.
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5. Click the ‘Internet Protocol (TCP/IP)’ icon to highlight it, then click the ‘Properties’ button. The ‘Internet Protocol (TCP/IP) Properties’ dialog box appears, as shown in Figure 3-4 . Figure 3-4: Internet Protocol Properties Dialog Box 6. Click Use the ‘Following IP Address’, then enter an IP address of 169.254.0.10. The subnet mask should be 255.255.0.0. Ensure that all other settings are blank. Select OK, then OK again.
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If the ping was successful a reply will be received. If the ping was not successful check the cabling and IP settings. Note: Ensure that Network Bridging and any firewalls are disabled. INITIAL CONFIGURATION SEQUENCE The initial configuration sequence for a matrix that has no map loaded is described in the following section. Later sections provide more details of the required operations. 1. Reset the matrix to the factory default IP address (169.254.0.100).
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CREATING A CONFIGURATION FILE The first step in setting up a system is to create a configuration file. At first this file will not have any content. Eventually the configuration will be populated with all of the details of the system, including the panels, interfaces, and control devices assigned to ports on the matrix, and the alphanumeric names, or "labels", assigned to each device. To create a configuration file: Open the File menu and select ‘New Project’ (Ctrl-N).
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SETTING UP A NEW MATRIX Once a new project has been created matrices can be added to the project in two ways; either by adding matrices that have been discovered by ECS or by creating new matrices. Figure 3-6: Blank Matrix Screen Click on the Matrix IP Address box to edit the default address displayed then click on the ‘Configuration Manager’ button to open the project configuration setup.
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The first step in setting up a system is to create or select a configuration file. Figure 3-7: System Screen 2. Click on ‘Add Matrix to System’ on one of the matrices displayed to add it to the new project. An options screen will be display allowing the user to discover the matrix and panels, create a blank configuration or upload a configuration.
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Click on the radio button and then select “OK” to discover the hardware. A progress bar will be displayed while ECS communicates with the matrix. Figure 3-9: Matrix Hardware Detect Once the hardware has been detected the matrix will be added to the project in the system pane and the Hardware, Configuration and Diagnostic menu links will be displayed in the menu pane. The matrix IP address and system preferences can then be set up as described below.
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To continue click on ‘Upload’ and ECS will upload the current configuration. Once the configuration has been loaded the Hardware, Configuration and Diagnostics menu links will be displayed and the configuration can be edited. Creating a New Matrix As well as adding a discovered matrix to the project it is also possible to add a new matrix directly. Position the mouse pointer over the system pane and right-click to open a menu.
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The first step is to define the matrix type. Click on the ‘Please choose a matrix type’ link on the new matrix symbol to open a list of available matrix types and select the required matrix. Figure 3-13: Select Matrix Type Click on the required matrix type and the menu will close. The selected matrix type will be added to the configuration. Figure 3-14: Matrix Type Configured The next step is to click on ‘New Configuration’ to open the matrix configuration menu.
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Figure 3-15: Select IP Settings Click on ‘Change IP Settings’ to enter or amend the IP address for the frame. An IP address uniquely identifies each computer or device on a network that uses TCP/IP protocols. Note that in ECS an IP address is required for all matrix map configurations, regardless of whether the computer on which ECS is installed is connected to a Ethernet network or is connected serially. Figure 3-16: Matrix IP Settings To enable changes to the IP settings click on the ‘Edit’ button.
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Figure 3-17: Edit IP Settings If a DHCP server is to be used click on the ‘DHCP Enabled’ checkbox to obtain all IP settings automatically. The other boxes will be greyed to indicate that they cannot be altered. If DHCP is not to be used edit the parameters in the boxes as required. Click on the tick button to save the amended settings. A warning message will be displayed. Click on the ‘OK’ button to confirm the changes.
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MATRIX FRAME PREFERENCES The ‘Preferences’ link in the Configuration menu allows global system functions to be configured. These functions are grouped under a series of tabs as shown in Figure 3-18 . Figure 3-18: Matrix Frame Preferences Intelligent Linking Setup The Intelligent Linking options allow the format of labels on remote systems to be specified and ports for ‘Comfort Tones’ to be defined as shown in Figure 3-19 below.
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Figure 3-19: Intelligent Linking Tab Alias labels The Alias Labels section of intelligent linking controls how labels for panel functions are presented in linked systems. This is used where panels on linked systems may have labels referring to a single action on one system such as a control or a talk path to a panel. The options for labels are: Same as the local label Labels appear the same on local and remote systems.
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that the source is connected to is specified in the ‘Redirect Port’ box and a label associated with it that will be displayed. Network Comfort Tones are used to indicate the status of the trunk lines between matrices.
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Figure 3-21: ISO Default Operation ISO Interrupts all other incoming audio at the ISO If this box is checked, the ISO destination can only talk and listen to the calling source; the previous listen paths will be interrupted (turned off) for the duration of the ISO conversation. The calling panel will continue to hear the other listens but talk paths will be turned off for the duration of the ISO conversation. This is shown in Figure 3-22 with the Source panel calling CAM-3.
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IFB Interrupts other talks from Source Station Under the default setting (box not checked), an activated IFB path from a panel (the IFB source) to a destination port does not deactivate any other talk paths activated from that panel. The communication path to the IFB destination will also be carried by the other active talk paths. If this box is checked, however, all the other talk paths from the panel will be interrupted (turned off) for the duration of the IFB talk. This enables a.
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There are eight DTMF access codes. If a value is assigned to any of them, it will be available for recognition by any MVX-16A port in the Eclipse System. The local configuration of each TEL-14 that is connected to a MVX-16A port will include setting that port to recognize any, all, or none of these DTMF access codes.
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• Diagnostic Menu Access The PIN protected menus on ICS-2003 are: • Local Configuration • System Configuration • Maintenance Features Passcode Allows a 16 digit passcode to be entered which allows the licensable options of Wireless Beltpacks and Production Maestro to be enabled. Passcodes to enable licensable options are obtained from Clear-Com. Please contact Clear-Com sales or your distributor for further information. If the passcode is changed an apply and red reset is required to implement the change.
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Figure 3-27: DECT Configuration Password Screen Enter the DECT configuration password to display the DECT configuration screen. Figure 3-28: Frequency Region Select The frequency range used by the wireless beltpacks can be set directly by entering the required value into the box . Alternatively it can be set by selecting the region with the radio buttons or the country the wireless system is to be used in from the list. This will automatically insert the correct frequency range value.
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Key Operation Setup This tab controls the incoming audio signalization (tally) key color of keys and rotary encoders on panels connected to Eclipse matrices. Figure 3-29: Key Operation Tab Tally Settings Enable the incoming Tally flash color to be changed (default is Red). Settings are: Red Tally flash color is Red. Green Tally flash color is Green (only for 4000 Series II Panels, ICS 1008/1016 panels and I-stations).
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If Tally Settings is set to Green then the i-Station panels flash dim green at 4 Hz after reply and then release of the talk key if the option is checked. V-Series panels show bright green solid after reply and then release of the talk key.if this option is checked. The default is for the option to be unchecked. Rotary Encoders This option applies to PD4222/4212 panels. If this option is checked, when a user assigns a key onto a panel that has rotary encoders (i.e.
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IP Panels Setup This tab determines the default Codec and IP port to be used by the IVC-32 card when communicating with panels over IP. Figure 3-30: IP Tab The Codec option specifies the algorithm used to compress the audio in digital form for transmission over IP. Currently the default is G.722 which is enabled by default. It cannot be disabled.
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Metering Scale and Ballistics The metering scale and ballistics options specify how the audio levels are scaled and displayed. Nordic N9 The Nordic N9 option displays the audio level as a peak programme meter (PPM) and gives a better level reading. The scale is of the type used in Scandinavia. VU The VU option displays the audio level as a Volume Unit (VU) meter and uses Root Mean Square voltage to display the audio level.
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The template checkbox indicates that this project is to be fixed as read-only. It can be used as a basis for creating new projects, by opening the configuration and saving it as a new project. Click on the ‘Update Details’ button to update the project without closing the Configuration Manager screen. Creating a New Configuration It is possible to create new configuration which may be empty or containing only the hardware discovered from the matrix. 1.
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Upload Configuration from Matrix Frame It is possible to upload the current map configuration, including labels, from the matrix if it already has a configuration loaded. 1. In ‘System’ right-click the display for the target matrix in the main section of the display. An options menu is displayed. 2. Select ‘Configuration’ and then ‘Upload Active Configuration from Live Matrix Frame’. Figure 3-35: Uploading a Configuration 3.
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Restore Key Status The ‘Restore Key Status’ option allows the ECS user to download a previously saved record of the state of talk and listen keys to the matrix to restore the talk and listen keys to their previous states. This function also restores the states of the panel microphones, panel headsets and panel loudspeakers. This could be done for example after a Black reset of the matrix. This function is used in conjunction with the ‘Back up Key Status’ function.
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Figure 3-38: Firmware Report Display The report will provide a summary of the firmware versions followed by a detailed list for all devices that provide this information. CPU Cards Cpu cards will list the boot PROM version and the application version. MVX-A16 Cards MVX-A16 cards will list the application version and HDLC version. Fiber Cards Fiber cards will list the FPGA version. E-Que Cards E-Que cards will list the boot code version, the FPGA version and the application version.
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V-Series Panels V-Series main panels will list the boot code version, the application version, panel kernel version and the filesystem version. V-Series expansion panels will only list boot and application versions. I-Station I-stations will report the application version. ICS-2003 Panel ICS-2003 panels will report the application version. ICS-52/92 Panel ICS-52 and ICS-92 panels will report the application version. ICS-62/102 Panel ICS-62 and ICS-102 panels will report the application version.
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Apply Changes Figure 3-40: Download Dialogue The “Merge” button allows the current ECS configuration to be merged with the rack configuration before download. This facility should be used if the rack configuration has been changed as a result of making changes in ECS Online mode or from assignment panels. In both cases these changes will not be reflected in the current ECS configuration and would be lost if a download was performed without first merging the configurations.
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Figure 3-41: New Configuration Download Options Click on the checkboxes for the required option or options and then ‘OK’ to continue with the download. A new configuration will be built and downloaded to the frame. RED RESET (RESET FRAME AFTER DOWNLOAD) If the ‘Clear all talk paths and listen levels during reset’ box is not checked the download will reset the matrix and any crosspoints. Talk/Listen paths will be remade.
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• Crosspoint levels - all panel listen levels are rest to normal. • Locally assigned keys - any locally assigned keys are deleted. • Local panel microphone settings - all panel microphone settings are set to the ECS downloaded value. • Local panel microphone gains- all panel microphone settings are set to the ECS downloaded value. • Key status - all keys are unmade. • Any local changes to groups, party lines and IFBs made via ICS2003 and i-stations are reset to the ECS map default.
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3-36 Clear-Com Eclipse Configuration Software Instruction Manual
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4 SYSTEM CONFIGURATION System configurations or projects may be Created, Opened, Saved and Deleted via the File menu. Projects are system configurations that are stored in the database (local or remote). Projects may also be exported as .ccn files and imported later. Figure 4-1: File Open Menu NEW PROJECT To create a new project open the File menu (Alt-F) and click on the ‘New Project’ entry (CTRL-N) to open the new project dialog.
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Figure 4-2: New Project Screen After selecting ‘New Project’ to open the dialog box shown in Figure 4-2, enter a relevant name for the project in the ‘Name’ field. Then provide a detailed description that best describes the reason for the project. Click on the ‘Save’ button to create the new project.
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OPENING A PROJECT To open a project (previously known as a configuration) click on the ‘File’ command on the Windows toolbar and select open or click on the ‘Open’ command on the ECS toolbar (CTRL-O). These commands can also be accessed as Alt-F, O. All available projects appear within the dialog box. Figure 4-3: Project List Identify the required project, highlight the project by selecting the whole row from the left of the row and then click on the ‘Open’ button.
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Figure 4-5: Configuration Password Entry The correct password must be entered to open the configuration. Once the configuration has been opened by an ECS user with User rights that user may then change or remove the password using the configuration manager. When the project open function has been selected a list of available projects will be displayed. Figure 4-6: Configuration File Open Screen Select the required project by clicking on the name and the project will be highlighted.
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Figure 4-7: Clear-Com Configuration File Import Select the project file to import and click on the ‘Open’ button. The project will be displayed in the normal project selection screen and the required project can be selected and loaded as described previously. Note: After a project file is imported from a previous version of ECS it is advisable to go to ‘System’ and ensure that the matrix type is set correctly.
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Figure 4-8: Configuration Delete Screen Click on the ‘Yes’ button to delete the configuration or ‘No’ to abandon the action. When a project is loaded the ECS menus are displayed on the left hand side of the screen and the ‘Apply changes to system’ and ‘Online’ links in the System menu are enabled. The Diagnostics menu will only be displayed if a valid system configuration is present. This can be checked by selecting the ‘System’ menu entry and ensuring that a valid configuration is online.
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Figure 4-9: Menu Display with Configuration Loaded A configuration may be saved during editing by clicking on the ‘Save Project’ button or Ctrl-S. The ‘Online’ button causes ECS to enter Online mode allowing some matrix configuration items highlighted in green to be modified interactively without needing to download a new map. SAVE PROJECT A configuration can be saved by opening the ‘File’ menu and selecting the ‘Save Project’ option (Ctrl-S).
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Figure 4-10: Save Project Screen To save the current project without changing the name or description click on the ‘Save’ button. The ‘Save’ button only saves changes to the ECS database and does not download directly to the Eclipse matrix. IMPORT PROJECT The import function allows a project that has been saved as a Clear-Com configuration file (.ccn) to be imported into ECS. Place an external configuration file (.ccn extension) into an accessible folder.
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Figure 4-11: Import Project Screen EXPORT PROJECT The export function allows a project to be saved as a Clear-Com configuration file (.ccn) that can be stored as a back-up or transported to another PC ready to be imported into ECS at a later date. Open the File menu and select ‘Export Project’ to save the project to an external file. Figure 4-12: Export Project Screen Navigate to the required folder location and enter file name and click on the ‘Save’ button. The file will then be saved to the location.
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configuration names will remain the same when exported regardless of the file name. Note: It is recommended that export project files use the default Clear-Com Configuration (.ccn) file extension for easy identification. DELETE PROJECT To delete a project open the File menu and select ‘Delete Projects’. The project delete screen will be displayed with a list of known projects in the database.
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CLOSE PROJECT A currently open project can be closed by opening the File menu and selecting the ‘Close Project’ option (Ctrl-F4). If only one project is open this project will be closed. If any changes have been made a dialog box will be displayed offering the options to save the changes before closing the project. Figure 4-15: Save Confirm Dialog Click on the ‘Yes’ button to save the project before closing it or the ‘No’ button to close the project without saving any changes.
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Select the required function using the radio buttons and click on the ‘Next’ button to proceed to the file dialog. IMPORTING CONFIGURATION KEYSETS The first stage of the configuration keyset import displays the file select dialog. The default file extension for the keyset files is “.KEYSET” and it is recommended that this extension is used. Figure 4-17: Import Keyset File Dialog Click on the browse button to open the file dialog and browse to the appropriate folder.
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Select the required file and click on ‘Open’ to load the filename into the import dialog. Figure 4-19: Keyset Import Filename Click on the ‘Finish’ button to import the keysets into the current configuration. EXPORTING CONFIGURATION KEYSETS Figure 4-20: Exporting Configuration Keysets Click on the ‘Browse’ button to select an alternate folder to save the file to and enter the required filename. Click on the ‘Finish’ button to export the keyset configurations.
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LINKED SETS If the configuration opened for editing is part of a linked set of configurations (a layout containing linked matrices) then ECS creates a local copy of the other configurations in the linked set for reference purposes when the target configuration is opened. These copies are not refreshed when other users edit those configurations. The only way to update the copies of the other configurations to close and reopen the configuration being edited locally.
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USER MANAGEMENT The user management facility provides the tools necessary to administer ECS users and control the level of system access. It is possible to add or delete users, change passwords and assign access levels or roles. Currently ECS has four access levels; Network-Admin, Local-Admin, User and Guest. Only ECS users with network administrator rights (Network-Admin) can access the user management facility. ECS remembers the last used login.
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• Configuration Allocation • All configuration editing • Digital Wireless setup • IP Addressing • Online configuration • Monitoring • Live status under System • Firmware update USER LEVEL The user level provides access to all configuration editing and downloading capability.
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‘eclipseuser’. This account can then be used to set up other accounts as required. When user management mode is entered a complete list is shown of all the registered users. Users can be added, deleted and edited from this screen. Figure 4-21: User List If the user is removed from all other groups the user becomes a Guest user by default.
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ADDING A NEW ECS LOGIN Click on the ‘New’ button to add a new User ID. A new user entry will be added with default values being used initially and the role being set to Network-Admin. Figure 4-23: Creating a New User The Username, Description, and Password fields may then be edited by positioning the cursor in the required field and double clicking the mouse button so the entry is highlighted, then using the ‘Delete’ key to delete the default entry and type in the new entry.
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Figure 4-24: Editing a New User From the ‘Available Groups’ pane select ‘Local-Admin’ or ‘User’ and using the right arrow transfer ‘Local-Admin’ or ’User’ into the ‘Groups user is in’ pane. A user can be a member of more than one group and where this is the case the login role will be that of the highest level role. The user can be removed from groups by selecting the group in the ‘Groups user is in’ pane and then clicking on the ‘<<‘ symbol to transfer it back to the ‘Available Groups’ pane.
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command. Click on the ‘Yes’ button to remove the user or ‘No’ to cancel the action. Note: Always ensure that at least one valid network administrator account is available to allow login to ECS and access to user management. Normally ECS will prevent the deletion of the account currently logged in and being used to access User Management and as this must be a network administrator account it would not be possible to delete all network administrator accounts.
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5 ECLIPSE SETUP The ECS menus in the left hand pane are used to configure the Matrix Hardware ports, IP interfaces, Panels, Conferences, Local Advanced, Controls, Sort Groups, Routes, Speed Dials, Attachments, Key Groups, Beltpacks and Beltpack Roles. Also configuring GPI and Relay modules in the Hardware is covered in this section. Figure 5-1: Eclipse Main Menu Various menu items may be highlighted in amber to indicate possible configuration problems.
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The ‘Controls’ link may be highlighted if: • There are speed dials but no controls. MATRIX HARDWARE The ‘Hardware’ link in the main menu is utilized to build up the configuration of the Eclipse system. The Eclipse system is usually a mixture of hardware items and port functions. Hardware items can consist of configuration cards, interface cards, ports (panels or Interfaces) and RLY-6/GPI-6 modules.
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6. Hangul. The V-Series panel display will support five characters, codepoint range is 44032 to 55215 (decimal), 0xAC00 to 0xD7AF (hex). 7. Half-width katakana. The V-Series panel will support ten characters. The codepoint range is 65376 to 65440 (decimal), 0xFF60 to 0xFFA0 (hex). Basic Latin Basic latin labels can be displayed on all the panels with a display capability. The maximum number of characters displayed will depend on the type of panel.
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• V12LD • V24LD • V12LDD • V12PD • V24PD • V12PDD • V12RD • V24RD • V12RDD • V12LDE • V12PDE • V12RDE Panels that do not have a display e.g. ICS-102 can also have Katakana or Kanji labels assigned to keys and will function normally. Katakana and Kanji labels may be entered in exactly the same way as normal labels provided the prerequisite software and hardware is present.
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SYSTEM CONFIGURATION LIMITS The Eclipse matrix system places certain limits on the numbers of non-hardware configuration items such as fixed groups, stacked keys, party lines and controls. These limits are: • The maximum number of party lines that can be configured is 198 with a maximum of 99 members in each. • The maximum number of fixed groups that can be configured is 100. • The maximum number of stacked keys that can be allocated is 1024 less the number of fixed groups.
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Figure 5-3: Initial Matrix Hardware Screen If the matrix is available on the network (correct firmware loaded and IP address set up) the hardware can be auto-detected by clicking on the ‘Detect New Hardware’ button at the top of the screen. ADDING AN MVX-A16 CARD The MVX-A16 is a 16 port matrix card designed to connect 16 intercom panels, interfaces or external 4-wire devices to the Eclipse System (Omega and Median only). MVX-A16 cards can be added, removed and viewed in the matrix hardware screen.
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Figure 5-4: Eclipse Empty Slots Using the mouse, navigate to a required slot number then left click the mouse button to select this slot. This action brings into focus the ‘Empty’ drop down list. From this list, select the down arrow, and then select ‘MVX-A16’ by left clicking the mouse button over the text. This action automatically adds 16 Ports ready to be configured. Repeat this step for the number of required MVX cards.
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SYSTEM PORT MENU Select an MVX-16A card from the drop-down hardware list to display the system ports list for the card. Click the right mouse button over the ‘System Ports’ list to display the context menu box. Show All Ports Left click the mouse button to toggle between show all ports (checked) or show configured ports (unchecked). This option toggles between displaying all the ports on an MVX-16A card or only displaying currently configured ports.
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On individual MVX-16A cards the Port Number field shows the number assigned to the Port in the range 1 – 16. PORT FUNCTION Each port in a system must be assigned a port function which specifies the port’s intended use, including what type of device is connected to the port. The port’s intended use is important as the system will treat a port differently if it is connected to an intercom panel rather than a telephone interface for example.
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Supported Devices The following devices may be selected directly in matrix hardware configuration.
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• V12RDD Panel The following panels are also have limited support but are not listed in the hardware configuration list. • PD4294E (limited support as PD4224E) • ICS-21 Panel (limited support as ICS 1008) • ICS-22 Panel (limited support as ICS 1008) • ICS-24 Panel (limited support as ICS 1008) • Danner Cassette (supported as PD4224E) Device Details • PD4212E - The port is configured to drive a 4000 Series II PD4212E panel with two pages of 12 LCD pushbuttons allowing up to 24 connections including reply.
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Note that if the FOR-22 is to be used as a 2-Way Radio from remote systems, the FOR-22 relay should be added as a secondary action in Advanced Settings. When the FOR-22 is in 2-Way Radio mode the rack has control of the relay and will automatically fire it. • 4-Wire —When the port is wired directly to an external device. Normally 4-wire functions are only audio connections and do not use call signals.
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• Telephone (TEL-14)—When the {Telephone} port function is selected, the port is configured to operate a TEL-14 Telephone Interface. The call signal output is used as a request from the Eclipse System for the interface to go off-hook. A call signal sent from the TEL-14 interface to the Eclipse indicates that the line is ringing or that the line is off-hook. • Trunk - An MVX-16A port is configured to function as a trunk line to a remote matrix.
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• ICS-21 - The Eclipse Configuration Software (ECS) software does not directly support the ICS-21 speaker panel. In order to configure an ICS-21 panel the port is configured to drive an ICS-1008 panel with 14 keys (7 pairs of buttons). The ICS-21 channel is mapped onto the ICS-1008 keys starting from the left. Only the leftmost pair of keys on the ICS-1008 can be used to program the ICS-21; any other keys on the ICS-1008 will have no effect.
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Notes on ICS-21/22/24 Support This section describes the difference in operation of the ICS-2x family of panels on the Matrix plus 3 system and the Eclipse system. Please refer to the ICS-2x Instruction Manual for operation with Matrix plus 3 system. It should be noted that the panel signalling and control protocol used by the Eclipse matrix differs from the Matrix Plus 3. As a result the operation of these panels with an Eclipse matrix may be slightly different to their operation with a Matrix Plus 3.
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Summary of Expansion Panels The following devices are expansion panels and cannot be selected from the matrix hardware drop-down menu. They are only selectable from the expansion panel menu under Advanced Options. The panels/devices listed will vary depending on the type of master panel they are being configured with.
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If the appropriate option is selected in the ‘Matrix Frame Preferences’ Intelligent Linking tab the local talk labels may be prefixed with the system number. Note: If more than 5 characters are entered for a talk label the label will be automatically trimmed to 5 characters. Note: In previous versions of ECS changing the talk label on a port would update the listen label and description. From version 4.2 of ECS onwards the description is no longer updated.
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• System Port – Toggles between First Port and Last Port on the screen. This action is the same for ‘Show all Cards’ and individual MVX cards. • Port Function – Groups together Ports functions, then toggles between first and last on the screen. • Talk Label – Sorts numerical labels, then lettered labels. Next time the sort is selected the sort toggles between first and last ports. • Listen Label – Sorts numerical labels, then lettered labels.
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IFB Assignment Set to True or False (default False). Allows the panel operator to select ports as sources to be assigned to an IFB. Party Line Assignment Set to True or False (default False). Allows the panel operator to select ports as fixed members of a party line. Applies to: On V-Series, ICS 2003, ICS 52, ICS 92, i-Station only. ATTACHED CONTROL Secondary Action The Secondary Action allows a Control to be attached to a Port.
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AUDIBLE ALERTS The various configurable audible alerts on panels are as follows: Call Signal Tone, Change or Error Tones and Monitoring Tones. Call Signal Tone When checked the Call Signal Tone will enable an audible tone when a call signal is received by the panel. The call signal can be used to signal an event on another panel. The default setting is disabled.
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Note: Only on Panel Aux. Port Number The port number the device is configured on. Note: Not available on Concert panels. Shared Port Setting the port as shared reserves the port for trunked applications. Note: Not available for Aes Mono and Panel Aux. Split Label If split label is set only the first five characters of a talk label and the last five characters of a listen label are shown.
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Auto Signal This function enables a panel or interface port for automatic call signalling. If a talk path is activated to a destination that has been configured for auto-call signalling, the call signal will be sent to the destination for the duration of the talk. Auto-call signals are most commonly used with external devices that require a control signal to activate them.
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cause the outgoing talk from the destination panel to be cut as this is overridden by the Global setting. Figure 5-7: Global IFB Global ISO This function enables a panel or interface as a global ISO (Isolate) destination. Any panel activating a talk to a global ISO destination creates a private, two-way talk path between that panel and the destination. All other communications will be interrupted by any call from any Panel or Interface in the Eclipse System.
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Latch Disable This function prevents talks to the port from latching. If a latch-disabled port is assigned to a talk key, the key can only talk to the port for as long as the operator physically holds down the key. A latch-disabled port can be included in a fixed group or party line without automatically latch disabling the entire fixed group or party line. Mute Listen With Talk When set to true mutes listens to selected port on calling panel and panels nearby to calling panel. Note: Panel Aux only.
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Password Panel password required for the panel to log in to the system via the IVC-32 card. The password is set in ECS and also entered on the panel for the panel to log in. UserID Panel ID required for the panel to log in to the system via the IVC-32 card. The user ID is set in ECS and also entered on the panel for the panel to log in. Applies to: Only available on Concert and V-Series IP panels.
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Input Volume Audio level sent into the matrix (matrix input volume) Allows the input volume level to be set. To set the input volume select the volume box to display the volume adjust slider and use the mouse to set the required volume from +15 dB to -45dB (or type in the value). The default is 0dB. Main Volume Off Limit Sets the minimum limit for the main audio output so that the volume cannot be turned completely off. Note: Only available on V-Series panels.
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Enable Passcodes This enables the use of passcodes that are set up using the DTMF Settings tab under ‘Matrix Frame Preferences’. Up to eight DTMF passcodes can be set up for a system and each passcode can be enabled for a port via a drop-down menu. When enabled incoming callers must enter a 4 digit passcode before being allowed access. First Code Only If this is enabled DTMF tone detection will be disabled after the first valid DTMF code has been received. Default is disabled. Note: Only on TEL-14.
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• No Function • Mic On/Off • Mute Mic Output to Frame • Mic Off (Momentary) • Answerback Talk Clear • Studio Announce • Speaker Off • PTT Activate all Talk Keys • Activate Talk Switch 1 • Activate Talk Switch 2 • Activate Listen Labels • PTT Activate Two Way Radio Talk Keys • Select Route (and controls) The default setting is No Function. Applies to: On V12LD, V24LD, V12PD, V24PD, V12RD, V24RD, V12LDD, V12PDD, R12RDD, ICS 2003, ICS 102, i-Station, ICS 52, ICS 62 and ICS 92 and 4000 Series II panels.
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Display Dim Timer Sets the time interval in minutes before the display on an inactive panel is dimmed to prevent damage to the display. To adjust the time setting select the timer box to display the adjustment slider and use the mouse to drag the slider to the required setting. The timer is adjustable from 0 minutes to 60 minutes. If the timer is set to 0 minutes the display is set to dim permanently.
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• PD4212E - PD4230E, PD4230VE may be fitted. • PD4215E - PD4203E, PD4206E may be fitted. • PD4222E - PD4230E, PD4230VE may be fitted • PD4224E - PD4203E, PD4206E may be fitted. • PD4226E - PD4203E, PD4206E may be fitted. • PD4294E - no expansion panels are supported. AP22, XPL-12 and XPL-22 Expansion Panels If AP-22, XPL-12 and XPL-22 expansion panels are used in a mixed configuration i.e.
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In the case of V-Series panels this function only relates to XLR-4 and XLR-5 type headsets that have been modified for PTT. V-Series XLR-7 headsets and headsets connected to the auxiliary audio connector use the logic 1 and 2 inputs (see Logic Inputs). The effect of these functions are: • No Function - PTT has no effect. • Activate All Talk Keys - PTT will activate audio paths on all latched talk keys. Non-latching talk keys will not be activated.
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Page Override If a panel with Page Override set turns their main volume level down, an incoming page from another panel will reset the volume level so that the audio can be heard. The panel main volume audio can be overridden by paging audio from another panel. The default setting is disabled. For Page Override to operate this must be set to True on any destination panel where the local main volume setting may need to be overridden by a calling panel. This is used in conjunction with Page Volume.
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the swap page is viewed. When enabled the audio paths are maintained from the main page when the swap page is viewed. Note: This is available on the ICS-2003 and I-station only. Speaker Dim This allows the user to select the amount of Dim applied locally to the panel whenever a talk key is pressed - this is used to prevent audio feedback. This is to prevent howl-round. When a talk selector is activated on a panel, the speaker volume is attenuated by the value set within speaker dim.
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Diagnostic Menu Access Allow access to the panel diagnostic menu via the local menu option. This allows some panel information to be displayed and access to panel reset and telephone line release functions. Access may be enabled for all users (True), denied to all users (False) or controlled by the PIN number. Select the option and click on the arrow to open the drop-down menu. Select the required access. Note: Only on V-Series panels.
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keys directly from sort groups. For details on fast assign please refer to the V-Series panel user guide part 810365Z. Note: Only on V-Series panels with numeric keypads. Local Pref Menu Access Allow access to the local preferences menu via the local menu option. This allows access to audio level control, brightness settings, timeouts and crosspoint reset. Access may be enabled for all users (True), denied to all users (False) or controlled by the PIN number.
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TALLIES In Use Tally This allows the system to set a tally (flashing LED) on a panel key indicating that the port is currently in conversation with another panel or interface. The default is disabled. VOICE OPERATED SWITCH There are four settings in the Voice Operated Switch section of a port’s advanced settings which determine how the audio gate operates. Figure 5-8: Voice Operated Switch Options • “Audio detection off delay” determines how quickly the audio gate closes when the operator stops speaking.
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To set the Audio Detection Off Delay 1. In the Voice Operated Switch section of a port’s Advanced Settings, click Audio Detection Off Delay. 2. A level adjustment slider is displayed on the screen. 3. Drag the level adjust slider to the desired setting from 0 to 4 seconds. The larger the value the greater the delay before the audio is cut. This can be used to ensure that the audio is not cut during short pauses. 4. Click outside the Voice Operated Switch section to close the virtual slider box.
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2. Click the drop-down arrow to turn the Audio Presence Tally feature on or off. The operator can speak into a panel’s microphone and adjust the threshold value so that the audio presence light just goes out when the operator is not speaking, or input a tone into the interface input and adjust the threshold value.
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FRAME AND MODULAR GPIS The Eclipse matrix has eight General Purpose Inputs (GPI) on the processor card and these Inputs are automatically added to ECS in the Matrix Hardware screen as module 0. Further GPIs can be added to the system using GPI-6 modules by incrementing the number of GPI modules shown below the list. Figure 5-9: GPI-6 modules are added/removed from the Matrix Hardware TO OPEN FRAME AND MODULAR GPIS SCREEN 1. Select the ‘Cards and Ports’ link from the Hardware menu. 2.
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3. The GPI module with the highest module number will be removed from the list and all the GPIs on that module will be deleted. CONFIGURING FRAME AND MODULAR GPIS 1. To configure either a Frame or GPI-6 input, identify the input number to be used from the ‘Frame and Modular GPIs’ screen. 2. Highlight the row by left clicking the row. 3. From the ‘Advanced Settings’ window identify the required talk label. 4. Place a tick in the ‘IsAttached’ check box next to the required talk label. 5.
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Figure 5-10: Relays Screen TO OPEN FRAME AND MODULAR RELAYS SCREEN 1. Select the ‘Cards and ports’ link from the Hardware menu 2. Locate and left click the mouse button on the ‘Frame and Modular Relays’ bar. This operation opens the Frame and Modular Relays screen as above. ADDING RLY-6 MODULES 1. Open the Frame and Modular Relays screen in the above way. 2. Left click the mouse button on the up arrow next to the RLY-6 counter. 3.
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CONFIGURING FRAME AND MODULAR RELAYS In the ‘Frame and Modular Relays’ window use the checkboxes to set whether the relay output is activated with talk and or listen. The Control Manager is used to create and configure controls that can be attached to the relays. CONFIGURING THE E-FIB FIBER CARD The E-FIB fiber card is designed to provide trunking between Eclipse Omega and Median matrices. The fiber cards can also be configured to provide redundancy in communications link between Eclipse matrices.
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Figure 5-12: E-FIB Fiber Card Selection This action automatically adds a fiber port ready to be configured. Repeat this step for the number of required fiber cards (only two cards maximum per frame). REMOVING AN E-FIB CARD To remove an E-FIB card, select the ‘Cards and Ports’ link from the Hardware menu. Select the ‘Show All Cards’ down arrow (‘Show all cards’ may not be the current selection as another slot may be selected) by left clicking the mouse button.
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The Advanced settings menu allows the following parameters to be set. BASIC SETTINGS Port Count The port count specifies the number of unidirectional fiber channels that will be configured for the fiber card. The port count may be set to a maximum of 192 ports in multiples of 16. As a general guide the port count (fiber channels) can be set to the maximum of 192 ports in networks with five or fewer matrices as this will not use all the timeslots (but see note below).
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ADDING AN E-QUE CARD To add an E-QUE card, select the ‘Cards and Ports’ link from the Hardware menu. Select the down arrow next to the ‘Show all cards’ field. A list is displayed, showing P1 & P2 main and backup processor cards, then the ‘Not Configured’ slots where E-QUE Cards can be configured. Figure 5-14: Eclipse Empty Slots Using the mouse, navigate to a required slot number then left click the mouse button to select this slot. This action brings into focus the ‘Empty’ drop down list.
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Figure 5-15: E-Que Card Selection E-QUE cards can be configured as E1 Direct, E1 Trunk, T1 Trunk, Antenna or Splitter cards. E-QUE cards should be fitted to the rightmost free slots in the Median or Omega matrices (furthest from the config cards). A maximum of four of any combination of E-QUE, IVC-32 and LMC-64 cards can be fitted to an Omega or Median matrix regardless of the E-QUE card mode.
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Option port description up to 255 characters long. Figure 5-17: E1 Direct Ports Card Properties For an E-QUE card in E1 Direct mode the Clock Recovery mode and Codec should be set by clicking on the ‘Card Properties’ link in the lower right of the hardware display. This will display the Clock Recovery and Codec setup. Figure 5-18: E1 Direct Card Properties Card Position The slot number of the selected card is displayed.
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Clock Recovery The data clock may be generated by the E-QUE card (Local Generated) or taken from the E1 line. Normally the card should be set to ‘Line Recovery’ for connection to a 4000 frame. For other devices the clock source will need to be determined before configuration. Select the correct configuration by clicking on the appropriate radio button. Codec E-QUE cards configured as E1 Direct use two cables plugged into ports 1 (top) and 5 (bottom) for the E-QUE card to provide E1 ports.
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Talk Label Talk label for the E1 trunk used to assign the trunk line in ‘My Systems’. Listen Label Listen label for the E1 trunk used to assign the trunk line in ‘My Systems’. Description Option port description up to 255 characters long. Card Properties For an E-QUE card in E1 Trunk mode the Clock Recovery mode and Codec should be set by clicking on the ‘Card Properties’ link in the lower right of the hardware display. This will display the Clock Recovery and Codec setup.
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Codec E-QUE cards configured as E1 Trunk use two cables plugged into ports 1 (top) and 5 (bottom) for the E-QUE card to provide E1 trunk ports. The top cable (Top Half) provides the first 30 ports (1-30) and the bottom cable (Bottom Half) provides the second 30 ports (31 - 60). The top and bottom cables can be configured to use different Codecs. The Codecs available are: • G722 - standard G722 conversion and compression. • G722 A-Law - uses an A-law algorithm to optimize the G722 codec.
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Description Option port description up to 255 characters long. Card Properties For an E-QUE card in T1 Direct mode the Clock Recovery mode and Codec should be set by clicking on the ‘Card Properties’ link in the lower right of the hardware display. This will display the Clock Recovery and Codec setup. Figure 5-22: T1 Trunk Card Properties Card Position The slot number of the selected card is displayed.
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• G722 - standard G722 conversion and compression. • G722 A-Law - uses an A-law algorithm to optimize the G722 codec. This is often used in European systems. • G722 µ-Law - uses a µ-law algorithm to optimize the G722 codec. This is often used in North America and Japan. Click on the appropriate radio button to select the codecs for top and bottom cables. E-QUE Antenna This action automatically adds an E-Que card with eight antenna ports configured. Each antenna provides six user ports.
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Description An optional description for the port of up to 255 characters long. E-QUE Splitter This action automatically adds an E-Que card with two splitter ports configured. Each splitter can support up to five antennae and each antenna provides six beltpack ports. The hardware table shows ten antennae with the first beltpack port number for each antenna rather than the E-Que port number.
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REMOVING AN E-QUE CARD To remove an E-Que card, select the Matrix Hardware link from the Eclipse menu. Select the ‘Show All Cards’ down arrow (‘Show all cards’ may not be the current selection as another slot may be selected) by left clicking the mouse button. Move the mouse up or down the list to the slot number of the E-Que card required to be deleted. Select the E-Que card by left clicking the mouse button. The card drop down list should now come into focus.
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Cable Length To set the cable length between the card and the antenna select the ‘Cable Length’ option and open the drop-down slider. User the mouse to adjust the cable length setting from 0 - 129 meters to 2860 - 2989 meters. The length set will be displayed next to the option. Description Enter an optional description for the antenna such as position or function. Engineer Comments A scratchpad for engineers to record any relevant information about the port or antenna.
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Select the card port to be configured and open the ‘Basic Settings’ option under ‘Advanced Settings - Beltpack Antenna’ to set up the port parameters. Cable Length To set the cable length between the card and the antenna select the ‘Cable Length’ option and open the drop-down slider. User the mouse to adjust the cable length setting from 0 - 129 meters to 2860 - 2989 meters. The length set will be displayed next to the option.
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Figure 5-27: Antenna and Role Display The mapping of roles onto antennas is indicated by the colored squares. When a role is registered to an antenna, a black dot is placed in the antenna row at the role position. E-QUE TRUNK BASIC SETTINGS Port Count The port count specifies the number of virtual ports that will be configured for the cable. The port count may be set to any number between 0 and the maximum number of virtual ports on the cable (30 for E1, 24 for T1).
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LINKING OPTIONS Remote System The remote system that the E1 or T1 trunk is connected to. Selecting this option will display a list of remote systems that the trunk may be connected to in order to select the target system. For a system to be listed it must have been set up in ‘My Systems’ as linked to the current matrix so that the hardware can be allocated.
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Figure 5-29: IVC-32 Card Selection IVC-32 cards should be fitted to the rightmost free slots in the Median or Omega matrices (furthest from the config cards). A maximum of four in any combination of IVC-32, LMC-64 and E-QUE cards can be fitted to an Omega or Median matrix regardless of the E-QUE card mode. If the user attempts to add more than four IVC-32, LMC-64 and E-QUE cards in total to the matrix an error message is displayed.
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Figure 5-31: IP Ports Port Number The port number on the IVC-32 card. Port Function Selects the device attached to the port from a drop-down menu. Devices include IP enabled V-Series panels and Concert panels. Talk Label The talk label assigned to the port used to identify the port when configuring talk paths. Listen Label The listen label assigned to the port used to identify the port when configuring listen paths. Description An optional description for the port of up to 255 characters long.
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Figure 5-32: IVC-32 IP Parameters General Default ports used by the Eclipse system are 6001 for IP Panel communications, 42001 for ECS communications and 1300 for the matrix event log. Ports 42001 and 1300 are used by the UDP/ protocol. Eclipse system administrators are advised to check with network administrators or IT that these default ports may be used without causing a conflict with any other application on the network. Each IVC-32 card requires a static IP address.
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IP Address Assignment Manually enter the IP address, subnet mask and default gateway for the IVC-32 card. Figure 5-33: Manual IP Address Entry IP Address Static IP address of the IVC-32 card, assigned by IT or the Network Administrator. This will be used by IP panels and Concert clients to communicate with the matrix via the IVC-32 card. Important It is important to ensure that the IVC-32 card IP address does not clash with any other IP address on the network (another device is using the same IP address).
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The address of the gateway (router) to be used to communicate with external devices such as IP panels and Concert clients over a wider IP network. This address is optional but if used must fall within the address range defined by the subnet mask. External IP Address If the Matrix is operating behind a firewall then port address forwarding can be used to expose a LAN-connected device to the outside world. Typically this will be assigned by IT or the Network Administrator.
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processor cards, then the ‘Not Configured’ slots where LMC-64 cards can be configured. Figure 5-35: Eclipse Empty Slots Using the mouse, navigate to a required slot number then left click the mouse button to select this slot. This action brings into focus the ‘Empty’ drop down list. From this list, select the down arrow, and then select the LMC-64 card.
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This action adds an LMC-64 card to be used for communication over IP. The System Ports display will show a single port entry that can be configure for 16-64 meters. Figure 5-38: IP Ports Port Number The port number on the LMC-64 card. This does not have a function as the card does not provide external ports. Port Function This is always fixed as ‘Meter’. Talk Label This is label does not have a function as the LMC-64 port cannot be assigned as a label. It can be edited.
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Figure 5-39: LMC-64 IP Parameters General Default ports used by the Eclipse system are 6001 for IP Panel communications, 42001 for ECS communications and 1300 for the matrix event log. Ports 42001 and 1300 are used by the UDP/ protocol. Eclipse system administrators are advised to check with network administrators or IT that these default ports may be used without causing a conflict with any other application on the network. Each LMC-64 card requires a static IP address.
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Figure 5-40: Manual IP Address Entry IP Address Static IP address of the LMC-64 card, assigned by IT or the Network Administrator. This will be used by Production Maestro clients to communicate with the LMC-64 card. Important It is important to ensure that the LMC-64 card IP address does not clash with any other IP address on the network (another device is using the same IP address). If there is an IP address clash the Production Maestro clients may lose audio meter data.
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This IP address must be used by external Production Maestro clients to communicate with the LMC-64 card. This address must be a unique address on the internet. It is not affected by the subnet mask. External IP Address IP Port IP port used when communicating directly with the LMC-64 card using the External IP address. The default port number is 6001 and this should not be changed unless the default port number on all external devices is also changed to the new port number.
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FIXED GROUPS A fixed group is a list of port labels that are represented by a single, fixed group label. The fixed group label can be assigned to selector keys on one or more panels, which when activated, simultaneously accesses all members of that fixed group. Figure 5-1: Eclipse Setup Menu FIXED GROUPS SETUP AND CONFIGURATION 1. To create a Fixed Group and assign members to that group the following steps should be followed: 2. From the ‘Configuration’ menu select the ‘Fixed Groups’ link.
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Figure 5-2: Fixed Groups List 3. Select the ‘New’ button at the bottom left of the Groups window (top left window of the screen). 4. Replace the auto-filled Group Talk label with a meaningful label. 5. Replace the auto-filled Group Listen label with meaningful label. 6. Replace the auto-filled Group description with a more meaningful description. 7.
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FIXED GROUP ATTACHED CONTROLS Attachments can be attached to Fixed Groups that will allow a Route, Relay or Speed Dial to be activated via a secondary action. 1. Open the Fixed Groups screen by selecting the ‘Fixed Groups’ link on the Configuration menu. 2. Create a Fixed Group or select a Fixed Group that was been previously created. 3. Expand the ‘Attached Control’ item in the ‘Properties’ window. 4. Select the ‘Secondary Action’ item in the ‘Attached Control’ list. 5.
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Figure 5-4: Fixed Group Basic Settings Screen To edit an item in the Basic Settings list select the item in the left hand column and edit the text in the right hand column. FIXED GROUP GLOBAL SETTINGS To enable/disable Global Settings 1. Open the Fixed Groups screen by selecting the ‘Fixed Groups’ link on the Configuration menu. 2. Create a Fixed Group or select a Fixed Group that was been previously created. 3. Expand the ‘Global Settings’ item in the ‘Properties’ window. 4.
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Figure 5-5: Fixed Group Global Settings FIXED GROUP SOFT MODE OPTIONS The ‘Soft Mode Options’ list display items which relate to the Soft Mode available on certain panel types. Currently this is restricted to Sort Groups. To enable/disable Soft Mode Options 1. Open the Fixed Groups screen by selecting the ‘Fixed Groups’ link on the Configuration menu. 2. Create a Fixed Group or select a Fixed Group that was been previously created. 3. Expand the ‘Soft Mode Options’ item in the ‘Properties’ window. 4.
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• Protect Port from Assignment. When this option is enabled the port cannot be locally assigned as a talk/listen key by another panel. 5. Select the drop down arrow and set the required status (True or False). The status box will be checked or unchecked to indicate True or False. Figure 5-6: Fixed Group Soft Mode Options FIXED GROUP TALLIES To enable/disable Tallies 1. Open the Fixed Groups screen by selecting the ‘Fixed Groups’ link on the Configuration menu. 2.
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Figure 5-7: Fixed Groups Tallies SORT FUNCTION ON FIXED GROUPS MEMBERS ECS provides a sort capability that allows the ECS user a quick and easy way of grouping common items such as FOR-22s together. The sort function has been implemented in both the ‘Attached’ window and ‘Available’ window.
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To operate the sort function, select the Fixed Groups link from the Eclipse Menu and select the required Fixed Group. Use the ’All’ tab on the Attached window to display all the members of the groups, or the ‘Interfaces’ tab to display only the interfaces in the group or the ‘Panels’ tab to list the panels in the group. The ‘#’ tab will sort the group members by ascending or descending port number.
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SORT GROUPS Sort Groups are groups of other items such as controls, fixed groups, interfaces, panels and party lines that can be treated as a single item and accessed in local menu mode to assign a member of the sort group to a key. Selecting Sort Groups in the ECS Setup menu displays the sort group editor. Figure 5-9: Sort Group Editor To create a new sort group click on the ‘New’ button and the new sort group will be added to the main window (top left window).
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Figure 5-10: Sort Group Properties BASIC SETTINGS Description Enter an optional description for the sort group such as function. Engineer Comments A scratchpad for engineers to record any relevant information about the sort group. Listen Label The listen label that is available for panel configuration. Talk Label The talk label specified for use in the panel configuration table.
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KEY GROUPS Key Groups provide a way of assigning a label to keys on multiple panels in a system or within a linked set. Once the key group members have been set up using ECS, the target of the key group can be changed with a single assignment in Production Maestro (Pro Mode only). Up to 100 key groups can be set up on a system; each key group can only be assigned to a single target such as a party line (Conference in Production Maestro) or 4-wire port (4-Wire Viewer in Production Maestro) or a panel port.
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select ‘Activation’ on the ‘Basic Settings’ and open the drop-down menu. Figure 5-12: Key Group Activation The activation options are: Talk and Listen, Talk, Listen, Talk and Forced Listen or Dual Talk and Listen. • Talk and Listen sets all the key group keys to talk with listen when the key group is active. • Talk sets all the key group keys to talk when the key group is active. • Listen sets all the key group keys to listen when the key group is active.
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Talk Label The talk label for the key group that will be displayed on the keys assigned to the key group. KEY GROUP MEMBERS The key group editor will display a list of all the members of the currently selected key group in the lower ‘Attached’ pane. The key members cannot be changed in this pane but by right-clicking on an item a ‘Goto’ option is displayed.
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Panel keys are assigned to a key group from the Panel Programming tab. Select the required panel and key then right-click to display the properties menu. Figure 5-15: Adding a Key to a Key Group Select ‘Key Groups’ to display a list of all the available key groups and select the destination key group. Left click on the required key group to add the key to the key group. The assignment will be indicated by the addition of a white box round the key and a checkbox against the key group.
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The ECS software will only include a configured key group in the map download for a particuler system if the keygroup is in use on that system. This means that in a linked set configuration, any system that utilises a newly created keygroup must be downloaded to.
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PARTY LINES An ECS party line is a virtual Party Line. When assigned to selector keys on various panels in the system, that label enables anyone in the system who activates a talk or listen (or both) to that Party Line label to talk/listen to anyone else who has joined the Party Line the at the same time. ECS permits the assignment of panels to a Party Line; however this is normally completed in the Panel Programming screen by assigning the party line label onto the panel.
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Figure 5-18: Party Line Setup Screen 2. Select the ‘New’ button at the bottom left of the Party Lines window. 3. Change the Party Line label and description fields with more meaningful identifiers. 4. In order to add permanent fixed members select the required member in the ‘Available’ pane. 5. Click on the ‘>’ button to transfer the member to the ‘Attached’ pane. 6.
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The recommended use of this feature is that all Party Lines are configured and then a download to all frames is carried out. The Production Maestro software can then be used to manipulate these Party Lines in an online fashion. PARTY LINE ATTACHED CONTROLS Controls can be attached to Party Lines that will allow a Route, Relay or Speed Dial to be activated via a secondary action. 1. Open the Party Line screen by selecting the ‘Party Lines’ link on the Configuration menu. 2.
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Figure 5-20: Party Line Basic Settings The Basic Settings are: • Description - description of the party line to indicate function etc. • Engineer Comments - engineering information about the party line. • Listen Label - the Listen label for the party line. • Shared Partyline - if set to True (the default) the party line is available to all the matrices in a linked set. If set to False it is only available locally (on the matrix it is physically connected to).
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Figure 5-21: Party Line Global Settings PARTY LINE SOFT MODE OPTIONS To enable/disable Soft Mode Options 1. Open the Party Line screen by selecting the ‘Party Lines’ link on the Configuration menu. 2. Create a Party Line or select a Party Line that was been previously created. 3. Expand the ‘Soft Mode Options’ item in the ‘Properties’ window. 4. Select the required options: • Default Assign as Talk and Forced Listen. When true the default for a key assigned to this label is Talk and Forced Listen.
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Figure 5-22: Party Line Soft Mode Options PARTY LINE TALLIES To enable/disable Tallies 1. Open the Party Line screen by selecting the ‘Party Lines’ link on the Configuration menu. 2. Create a Party Line or select a Party Line that was been previously created. 3. Expand the ‘Tallies’ item in the ‘Properties’ window. 4. Select the ‘In Use Tally’ item in the ‘Tallies’ list. 5. Select the drop down arrow and select the required status.
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This allows the system to set a tally (flashing LED) on all the panel keys that are assigned to the Party Line whenever a talk is active on the Party Line. In the case of multiple matrices in a linked set the ‘In Use’ tally is broadcast to all other systems in the linked set. In this way the feature is seamless over the matrices in a linked set. The default is disabled.
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ROUTES A route is an audio path between two points in the matrix that can be activated by another intercom panel’s selector key. The Routes link provides the following functions: • Define the source port and destination label for each route. • Determine whether each route will be activated with a talk key, a listen key, or both. • Enable a reverse listen (a reversal of the route’s direction when it is activated by a Talk).
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Figure 5-24: Routes Configuration Screen After the route has been set up using this screen, it is possible to assign it to a label from the Control Manager screen. Within the Panel Programming screen and the Stacked Keys area, with the Control Label programmed onto a panel then double clicking this Label, the attachments to the Label are displayed. The following is an explanation of each column: DESCRIPTION Enter the description of the route into this field.
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Figure 5-25: Route Action Menu Talk When this route action is selected the route will act as a talk only route from the source to the destination. Signalization will appear on the destination. Talk & Reverse Listen When this route action is set audio will be routed from the source to the destination and signalization will appear on the destination. Audio will also be routed from the destination to the source.
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CREATING A ROUTE Select the ‘Routes’ link from the Configuration menu. The Routes screen opens, the top area of the screen is used to configure Routes and the bottom area contains all Labels that are available to select and utilize. Select ‘Add new Route’ button, complete the description field then select either activate with Listen or activate with Talk. It is also possible to have both Activate with Listen and Activate with Talk selected. Assign a Source and a Destination to the Route.
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SPEED DIALS SPEED DIAL (DTMF SEQUENCES) The MVX16a matrix card can generate DTMF Tones using the DTMF Daughter board fitted into the slots on the MVX card. DTMF Tones are the “beeps” made by a Touch Tone Telephone. The Speed Dial screen defines the name, activation type DTMF Sequence and the source of the sequence which is currently a Telephone interface. There is a 23 digit limit on a DTMF Sequence.
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To detach a speed dial from a control simply select the control and then select the speed dial to be detached in the ‘Attached’ members pane. Click on the left arrow to move it back to the ‘Available’ pane. Program the label of the Telephone Interface and the Control to activate the Speed Dial from the panel Programming screen. Download to the Frame by an Apply Label Changes download. To activate the Speed Dial, select the Label of the Telephone Interface, then select the label of the Speed Dial’s control.
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CONTROLS Relay options, routes and speed dials can only be accessed by being first placed inside a control. A control can then be placed on a panel key for activation. The ‘Controls’ link on the Configuration menu provides a screen location where the use of controls are used for association with attachments to allow a label to activate a route, relay or speed dial for the currently required control.
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Figure 5-28: Control Manager Screen The Control Manager screen is split into 4 windows, which allows the following activities: CONTROL VIEWER The Controls window provides a list of all available controls. Also Controls are created and deleted from within this area. To create a new control, select the ‘New’ button. This adds a control to the list. Controls are automatically identified with a talk and listen label, the default labelling is ctrl1 and onwards.
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PROPERTIES The Properties window allows the user to edit the Control’s Basic Settings, Global Settings and Soft Mode Options. Controls Basic Settings The ‘Basic Settings’ list displays the fixed information about a Control and can be used to edit the Control description, Talk and Listen Aliases and Talk and Listen labels. To enable/disable Basic Settings 1. Open the Control Manager screen by selecting the ‘Controls’ link on the Configuration menu. 2.
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4. Select the ‘Latch Disable’ item in the ‘Global Settings’ list. 5. Select the drop down arrow and select the required status. Figure 5-30: Control manager Global Settings Soft Mode Options The ‘Soft Mode Options’ list display items which relate to the Soft Mode available on certain panel types. Currently this is restricted to Sort Groups. To enable/disable Soft Mode Options 1. Open the Control Manager screen by selecting the ‘Controls’ link on the Configuration menu. 2.
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Figure 5-31: Control Manager Soft Mode Options AVAILABLE ACTIONS The Available window provides a complete list of all the available relays, routes and speed dials (Actions) that can be attached to a Control. To attach an Action to a Control, select or create a Control from the Control Viewer and then either double click the required Action in the available Actions window or select the Action and click on the ‘>’ symbol between the windows. This transfers the Action into the Attached Actions window.
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RELAY NAMING The Available and Attached windows have tabs for the various types of Actions allowing them to be filtered for ease of selection. Two of the tabs are “Panel AUX relays” and “Panel mute relays”. These functions correspond to these relay outputs in the ICS panel documentation. In the case of V-Series and Eclipse 4000 Series panels the output relays and labelled as 1 and 2.
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Set the ‘Access Prompt’ to true, and then select the ‘Enable Passcodes’ field from the Advanced Settings and open the drop down menu listing the passcodes configured under ‘Matrix Frame Preferences’. Select the Passcode by placing a tick in the check box beside the required password. Apply the changes to the Frame by completing an ‘Apply changes to System’ download. The selected Passcode is then specific to that TEL-14 interface.
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·92 - Disable DTMF Decoding—This code turns off DTMF decoding. This may be desirable because certain program sources may contain DTMF tones not intended to be interpreted as selector codes, and that can inadvertently reroute the audio path. For further information See “First Code Only” on page 5-105. ·99 or 099 - Clear All—Either of these codes will clear all currently active talk and listen paths. Prompt tones are tone sequences that the MVX-16A sends to the user.
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One Digit Codes If One Digit Codes is set to true the selector codes are limited to one digit—0 though 9—plus the quick keys—pound (#) and asterisk (*). These codes are easier to remember and dial; however, they also have the following limitations: • Only ten codes are available • Control codes are not recognized • The pound and asterisk keys can only be assigned a single digit code • The system will no longer recognize the "0" form, which will deactivate any established individual path.
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To configure DTMF access codes Multiple Code Setup Figure 5-33: DTMF Setup Multiple codes enable an operator to stack multiple routes so that having called one destination a sequential call can be made to a further destination without ending the first call. Assign DTMF Codes Figure 5-34: Telephone Interface 1. From the telephones Advanced Setting screen select Assign DTMF Codes to open the Multiple Codes DTMF Assignment screen.
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Figure 5-35: DTMF Assignment Screen 2. Select the desired destination label from the palette of available destinations, at the bottom of the screen. 3. Find the desired code in the DTMF Codes column. 4. The columns to the right of the DTMF Codes column allow assigning as many as three talk labels and one listen label for each key. Click in the column for the desired type of label for the desired code: Talk 1, Talk 2, Talk 3, or Listen. The selected label will appear in the desired cell.
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Figure 5-37: Matrix Screen 1. From the telephones Advanced Setting screen select Assign DTMF Codes to open the DTMF Assignment screen. Figure 5-38: Single Digit DTMF Assignments 2. Select the desired destination label from the palette of available destinations, at the bottom of the screen. 3. Find the desired code in the DTMF Codes column. 4. The columns to the right of the DTMF Codes column allow assigning as many as three talk labels and one listen label for each key.
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5. Download the new configuration to the Frame with an Apply Label Changes download.
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LOGIC MAESTRO The ‘Logic Maestro’ link on the Configuration menu opens the Logic Maestro window. Logic Maestro allows the user to create complex controls using an interactive graphic editor. Figure 5-39: Initial Logic Maestro Screen Logic Maestro requires a separate license to be purchased before it can be used. Logic Maestro operations are described in a separate manual (part 810414Z).
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BELTPACKS Selecting ‘Beltpacks’ from the ECS setup menu displays the beltpack configuration editor which will allow beltpacks to be added and configured. Before a beltpack will work, it must be registered to the system. To do this: 1. In ‘Matrix Frame Preferences’ set the correct DECT system ID and Frequency. 2. Configure the COM port to use for the beltpacks. 3. Open the Beltpacks screen, and enter a beltpack. 4. Connect the required beltpack on the COM port. 5.
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Figure 5-41: Beltpack registration Instructions When the beltpack has been powered up and connected click on the ‘Register’ button. A confirmation screen will be displayed when the beltpack has been registered. Figure 5-42: Beltpack Registration If the beltpack cannot be registered an error message will be displayed.
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Figure 5-44: Beltpack Editor The ‘Associated Role’ field can be edited by positioning the cursor in the box and editing the text in the normal way. A description of the beltpack can be added in the ‘Description’ column. BELTPACK PROPERTIES To set the properties for the beltpack open the required options in the ‘Properties’ window (top right).
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Associated Role Select a role from the list of available beltpack roles set up using the Beltpack Roles facility. Description Enter an optional description for the beltpack such as user or department. Engineer Comments A scratchpad for engineers to record any relevant information about the beltpack. Listen Label The listen label that is available for panel configuration. Power Up Role This defines whether the beltpack role is set to a preferred role or a fixed role when it is powered up.
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BELTPACK ROLES Beltpack roles define the beltpack in the same way as a label defines a key on a panel so that assigning a role to a beltpack has the effect of creating a label for it that can be referenced by other devices in the system such as a panel. To create and edit beltpack roles select the ‘Beltpack Roles’ entry in the Setup menu to display the beltpack roles editor.
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Figure 5-47: Beltpack Role Properties BASIC SETTINGS Description Enter an optional description for the beltpack role such as user or department. Engineer Comments A scratchpad for engineers to record any relevant information about the beltpack role. Listen Label The listen label that is available for panel configuration. Talk Label The talk label specified for use in the panel configuration table.
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MENU OPTIONS Beltpack Menu The setting determines the level of access the beltpack user has to the beltpack menus to alter settings. The four settings are: • Advanced - full access to all menu options and settings. • Normal - beltpack microphone type and headphone limiter setting are locked, all other options and settings are available. • Basic - all beltpack options and settings are locked except contrast, master volume, key lock, tap latch, page lock and information screens.
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Figure 5-48: Beltpack Programming Screen Labels can be selected from the list and dragged and dropped onto beltpack keys.
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Six pages of keys are available on the beltpacks; the key pages are selected from the drop-down ‘Page’ list. The pages are Main (the default page), Shift1, Shift2, Shift3, Shift4, Shift5. When the pointer is placed over a key the status of the key is displayed showing the beltpack role, key number and the key type. Figure 5-50: Beltpack Key Properties Right clicking on a key will open a key configuration menu allowing the key type, local assignment, interlock group and latch disable to be set up.
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Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the pushbutton. To set the key activation type right click over the required key to display the options menu and then select the ‘Activation’ item to display the activation options. Figure 5-52: Beltpack Key Assignment Menu The activation options are: Talk, Listen, Talk and Listen, Talk and Forced Listen or Dual Talk and Listen.
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Local Assignment Click on the ‘Local Assignment’ entry to display the available options for local key assignment. The options are to allow local key assignment and to disallow local key assignment. If the local assignment is allowed for the key then the beltpack key can be assigned by updating the beltpack with key assignments uploaded from the matrix via the ‘Upload’ control on the toolbar.
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Figure 5-53: Beltpack Interlock Group Assignment Local Advanced Latch Disable This allows latching of keys to be disabled locally on the beltpack. May be set to On or Off. Go To Key Destination Click on the ‘Go To Key Destination’ entry to display the Matrix Hardware editor screen with the destination the key refers to highlighted. Delete Key Click on the ‘Delete Key’ entry in the menu to delete the assigned label (shown highlighted).
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6 IP MANAGER INTRODUCTION TO IP MANAGER The I.V. Core facility allows the ECS operator to centrally manage IP panels, IVC-32 cards and Concert users. To start IP Manager click on the ‘I.V. Core’ link in the ‘Hardware’ menu. Figure 6-1: Eclipse Hardware Menu The initial IP Manager display shows three panes for managing the configuration of IP panels, Concert users and IVC-32 IP interface cards.
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Figure 6-2: IP Manager Initial Display The IP Panels and Concert Users panes have a menu button in the top left corner for opening menus for diagnostics and the discover button in the top right corner to start ECS searching for the specified items.
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Clicking on the menu button will open the menus associated with the type of IP device associated with the pane. Clicking on the discover button at the top left corner of the IP Panels pane will cause the IP Manager to search for all the IP panels on the network. The IP Cards pane has a similar layout but does not have a discover button. Instead the left-hand button on the header bar opens or closes the list of IVC-32 cards detected in the current matrix.
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• Amber - panel has been discovered that is configured in this configuration but is not logged in. • Grey - panel has been discovered with an IP address that is not for the matrix in this configuration. The panel may be configured for another matrix and may be logged in to that matrix. • Red - panel has been discovered that is not in one of the other states. The panel may be configured for this matrix but is not in the current configuration.
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Figure 6-8: IP Enabled Panel Info The panel information displayed shows the following: • Panel - panel type. • MAC - panel MAC address. • Connection - the protocol used in the panel connection. • Connected - the length of time the panel has been connected without a reset. • Powered - the length of time since the panel was last powered up. The IP settings displayed are the same as those set on the panel using the panel IP setup menus (see V-series manual).
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• IP Address - the IP address of the panel. • Netmask - the subnet mask for the network the panel is on. • Gateway - the IP address of the gateway to be used when connecting to the matrix. • DNS - the IP address of the Domain Name Server to be used by the panel to obtain an IP address automatically if DHCP is enabled. Clicking on the ‘Edit’ button will enable the IP settings to be changed from the IP Manager.
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Figure 6-10: Panel Setting Error in Edit Mode Note: Care should be taken when making some changes as they may prevent the panel from logging in to the IVC-32 card, for example by changing the login IP or login port. Clicking on the left arrow button at the top of the IP Panels pane will display the panel filter facilities allowing panels to filtered by state and/or by name.
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Figure 6-13: Panel Status Filtering To filter panels by name enter the panel IP address, MAC address or panel ID into the ‘Name Search’ box and click on the ‘Discover’ button to refresh the display. ASSIGNING A PANEL TO AN IVC-32 PORT Panels can be assigned to ports on an IVC-32 card by dragging the panel icon from the IP Panels pane to the assignment zone on the IVC-32 card. Panels can also be moved from one IVC-32 port to another. The results of the action will depend on the status of the panel.
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shown as red. This indicates that care should be taken before using this panel i.e. check its current usage before assigning it • If a panel's matrix IP address is not in the current configuration and a user ID is set the panel is shown as grey to indicate it is configured for use on another system. In this state only a user logged in as administrator (in ECS) may assign it to an IVC-32 in the currently active configuration.
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Figure 6-15: IVC-32 Cards Diagnostics and Settings Click on the ‘Get Diagnostic Info’ button to retrieve the current buffer overflow statistics. If a significant number of buffer overflows are reported this may indicate network problems.
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IVC-32 IP SETTINGS The ‘IP Settings’ section displays the IP setup of the IVC-card. Click on the ‘Edit’ button to enable this section to allow changes. The fields will change from grey text to input boxes. The external IP address and IP port will only be enabled if the ‘External IP Address’ box is checked. Figure 6-16: Editing IVC-32 Card Settings IP Port The port the panel will use to log in to the IVC-32 card.
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administrator should check with the network administrator or IT to obtain a port number to use. IP Address The IP address of the IVC-32 card that the panel will try to log in to. This will be the internal IP address if the panel is on the same LAN, or the external IP address if not. Subnet Mask Subnet mask used by the IVC-32 card to define the address range the card can access. Commonly set to 255.255.0.0 or 255.255.255.0.
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IVC-32 CARD PANEL LIST Clicking on the right button will display a list of the panels connected to the IP ports on the IVC-32 card. Figure 6-17: List of Ports on an IVC-32 Card To display diagnostics for a panel click on the down arrow button on the right side of the entry for the required panel. This will open a diagnostics display of cumulative error data for the panel and the IVC-32 port it is connected to.
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Figure 6-18: Panel Diagnostics Display Jitter is a measure of the quality of the network connection. It represents the variation in the time period with which audio packets are received. For example, if an audio packet is expected every 10 milliseconds, but one audio packet is received 13 milliseconds after another, this represents a jitter of 3 milliseconds. If the jitter gets too high the panel will start to experience audio dropouts.
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without audio dropout. Internet mode panels can cope with jitter up to 200 milliseconds without audio dropout. • Forward Error Correction - this allows the IVC-32 to recover from corruption in audio packets caused by a poor network link, at the cost of slightly increased network traffic and slightly higher audio delay. Forward Error Correction is set to a HIGH level in internet mode, LOW level in WAN mode and is disabled in LAN mode.
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CONCERT USERS The Concert Users pane obtains details of the Concert users on the specified Concert server. The user list can be obtained for all partitions on the server or for only one partition. Figure 6-19: Initial Concert User Display Click on the left hand button to enter or edit the IP address for the Concert server to be searched for users.
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Note: The port would not normally be changed unless there was a specific reason for this and the Concert server setup was also changed. If the port number is changed to an incorrect value IP Manager will not be able to connect to the server for the user information. CONCERT SERVER DIALOG Click on the discover button (top right) to obtain the server information. If ‘All Partitions’ is selected then all the Concert users known to the server will be listed.
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Figure 6-23: Concert User Information The Concert user information fields provide the following details: • ID - internal Concert identifier. • Username - Concert user name. • Eclipse Username - the name that is used to log in to the Eclipse system over IP. This is used in conjunction with the Concert panel. The Eclipse user name must be set up on the Eclipse system. • Keyname - the name by which the Concert user is assigned to keys on Eclipse panels.
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• Eclipse Enabled - whether the Concert user is allowed to log in to an Eclipse system. • Matrix IP Address - the IP address of the matrix that the Concert user will be logged in to when communicating with an Eclipse system. Concert User Diagnostics The diagnostic display for Concert users indicates user activity. • Software Version - the version of the Concert client in use. This field can only be displayed if the Concert user is logged in to the Concert server.
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ASSIGNING A CONCERT USER TO AN IVC-32 PORT A Concert user can be associated with an IVC-32 port by dragging and dropping a Concert user entry onto a port on an IVC-32 card. If the port is already in use the current entry is removed and replace by the Concert user. Concert clients can also be moved between ports on an IVC-32 card by dragging and dropping. The IVC32 port's talk label, listen label and description fields are updated with the information received from the EMS (Concert) server.
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7 PANEL PROGRAMMING From the Panel Programming screen (in the Configuration menu), the ECS operator can assign talk and listen labels to panel keys, assign labels to expansion panel keys, configure assignment panels, stack keys and set key specific functions. Figure 7-1: Panel Programming Screen The screen is split into 4 areas. The top area provides scroll arrows and a drop down list of all intercom panels.
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The top area also provides access to key Label Options and Local Assignments. Keys may be configured with a number of talk and listen properties: The talk and listen properties that may be assigned to a key are: • TALK sets a talk from the panel to a destination with no automatic listen to the destination. • LISTEN sets a key to listen to the source without talking to the destination at the same time. • TALK & LISTEN sets a talk key with listen.
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V SERIES PANEL PROGRAMMING The following section overs the programming of the V Series lever key, pushbutton, and rotary panel types and their associated expansion panels. V SERIES LEVER KEY PANELS Select ‘Panels’ from the Configuration menu to display the panel options toolbar and select the panel from the drop-down list or the ‘>’ icons to step through the list of panels.
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Figure 7-3: Assigning a Label on a Lever Key Panel Each blue display window is divided into and upper and lower section with the upper section being the listen label and the lower section being the talk label. This corresponds to the lever key action to activate the talk or listen routes (up to listen, down to talk). If the mouse pointer is positioned over a key display/label the details of the label are displayed.
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Local Assignment Click on the ‘Local Assignment’ entry to display the available options for local key assignment. The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key. This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign (V-Series only) or by Local Key Assignment (on panels supporting this facility).
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and Ports’; to display the expansion panel mimic open the right hand drop-down list (normally displaying ‘Main Panel’) to show the list of all the expansion panels configured and select the required expansion panel. Figure 7-7: V Series Lever Key Expansion Panel Labels are assigned to keys in the same way as main panels and the option menu is available.
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V SERIES PUSHBUTTON PANELS Select ‘Panels’ from the Configuration menu to display the panel options toolbar and select the panel from the drop-down list or the ‘>’ icons to step through the list of panels. Figure 7-8: V Series Pushbutton Panel Keys are assigned in the normal way by dragging items from the list of available sources and destinations to the required key and dropping them over the display corresponding to the key.
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Figure 7-10: Pushbutton Properties Menu Local Assignment Click on the ‘Local Assignment’ entry to display the available options for local key assignment. The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key. This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign (V-Series only) or by Local Key Assignment (on panels supporting this facility).
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Figure 7-11: Interlock Group Assignment Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the pushbutton. To set the key activation type right click over the required key to display the options menu and then select the ‘Activation’ item to display the activation options.
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Figure 7-13: V Series Pushbutton Expansion Panel Labels are assigned to keys in the same way as main panels and the option menu is available. Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off. Select and click on the required option. This performs the same function as ‘Latch Disable’ in the Local Advanced facility. It will allow or disallow a panel to latch a key to another device.
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V SERIES ROTARY PANELS Select ‘Panels’ from the Configuration menu to display the panel options toolbar and select the panel from the drop-down list or the ‘>’ icons to step through the list of panels.
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Figure 7-15: Assigning a Label on a Rotary Control Panel Each blue display window is divided into and upper and lower section with the upper section being the listen label and the lower section being the talk label. This corresponds to the rotary push action to activate the listen route and the talk button below the display to activate the talk route. If the mouse pointer is positioned over a key display/label the details of the label are displayed.
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Figure 7-17: Rotary Key Properties Menu Local Assignment Click on the ‘Local Assignment’ entry to display the available options for local key assignment. The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key. This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign (V-Series only) or by Local Key Assignment (on panels supporting this facility).
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Figure 7-18: Interlock Group Assignment Rotary key panels (1RU and 2RU) can support up to eight rotary key expansion panels (not pushbutton or lever key expansion panels). To add an expansion panel use the Advanced Settings options under ‘Cards and Ports’; to display the expansion panel mimic open the right hand drop-down list (normally displaying ‘Main Panel’) to show the list of all the expansion panels configured and select the required expansion panel.
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function as ‘Latch Disable’ in the Local Advanced facility. It will allow or disallow a panel to latch a key to another device. Go To Key Destination Click on the ‘Go To Key Destination’ entry to display the editor screen for the type of destination the key refers to. For example if the destination is a panel then the panel will be displayed on the ‘Panels’ screen; for a party line key the ‘Party Lines’ editor will be displayed with the party line highlighted.
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V-SERIES PANEL OPTIONS This functionality is limited to the current configuration and ‘label sets’ can not be transferred between configurations. The options for panel Save, Load, Copy, Paste and Clear are provided on the panel configuration toolbar above the panel mimic. Figure 7-20: Panel Load Options Page Displays a list of pages for the panel as a drop-down list. Click on the required page to update the mimic to the page.
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Load Clicking on the ‘Load’ button on the Panel Programming toolbar will display the dialogue screen to select and open a panel label (.ccl) file. Figure 7-22: Label File Load Dialogue Select the required file and click on the ‘Open’ button to load the labels from the file. When a label load is performed all the labels on a panel (including shift pages) and cleared before the new labels are applied.
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Clear Clicking on the ‘Clear’ button on the Panel Programming toolbar will clear all the labels from the current panel including shift pages but excluding any attached expansion panels. Audio Mixer Displays the audio mixer panel that allows the levels of individual crosspoints to be adjusted interactively. This facility can only be used with V-Series panels. See chapter 7 for details of the Audio Mixer.
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Figure 7-23: Concert Panel Keys are assigned in the normal way by dragging items from the list of available sources and destinations to the required key and dropping them over the display corresponding to the required key. As with V-Series pushbutton panels only one label can be assigned to a key and key activation can be assigned. If the mouse pointer is positioned over a key display/label the details of the label are displayed.
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Local Assignment Click on the ‘Local Assignment’ entry to display the available options for local key assignment. The options are to allow local key assignment to overwrite the selected key or to disallow local key assignment to overwrite the selected key. This permits the system administrator to limit the keys a panel operator can overwrite when locally assigning keys by Fast Key Assign (V-Series only) or by Local Key Assignment (on panels supporting this facility).
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Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the button. To set the key activation type right click over the required key to display the options menu and then select the ‘Activation’ item to display the activation options.
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Figure 7-28: Concert Panel Load Options Page Displays a list of pages for the panel as a drop-down list. Click on the required page to update the mimic to the page. Save Clicking on the ‘Save’ button on the Panel Programming toolbar will display the label file save dialogue. Figure 7-29: Label File Save Dialogue Enter the name of the file which will default to the .ccl extension. The keys from all pages are saved (including shift pages where supported).
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Figure 7-30: Label File Load Dialogue Select the required file and click on the ‘Open’ button to load the labels from the file. When a label load is performed all the labels on a panel (including shift pages) and cleared before the new labels are applied. If the type of panel being loaded is not the same as the type of panel the label file was saved from this may result in labels being lost when the panel is loaded.
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Audio Mixer Displays the audio mixer panel that allows the levels of individual crosspoints to be adjusted interactively. This facility can only be used with V-Series panels. See chapter 7 for details of the Audio Mixer. Identify Panel Selecting the ‘Identify Panel’ button on the panel programming toolbar will cause the panel currently being edited to flash the panel buttons or LEDs red and display ‘IDENTIFYME’ in the bottom left display.
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I-STATION PROGRAMMING This section deals with programming i-Station main panels and i-Station expansions panels which are programmed in exactly the same way. The v-Station panels which may also be attached to i-Stations as expansion panels are non-programmable. ASSIGNING LABELS Figure 7-31: Label Assign Screen To assign a label to a given selector 1. Locate the mimic of the panel to programme by either using the scroll arrows or the drop down list box from the middle area of the screen. 2.
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Figure 7-32: Reassign Labels Screen 5. Drag the mouse cursor up the screen into the mimic area and position it over the required key. 6. To place the Label in the required position left click the mouse and the Label will drop into position. 7. Repeat for all required Label programming. The label to be assigned will show orange and can be placed on a panel key. To program a Combo key (Talk and Listen key) press and hold the keyboard “Ctrl” key and then select the Talk label and place that onto the panel.
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RE-ASSIGNMENT OF LABELS Figure 7-33: Reassign Label Screen To re-assign a Label 1. Select the required port and locate the Label that is required to be re-assigned. 2. To select the new Label and place the mouse cursor over the Label. 3. Left click and hold down the mouse button. 4. Whilst holding down the mouse button drag slightly down the mouse until the Label is free from the display. 5. Position the Label over the new position and release the mouse button to drop the label into the new position.
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I-SERIES LABEL FUNCTIONS Figure 7-34: Delete Label Screen Activation The activation option allows the key type to be configured to determine how the key will behave when activated via the pushbutton. To set the key activation type right click over the required key to display the options menu and then select the ‘Activation’ item to display the activation options. Figure 7-35: Key Assignment Menu The activation options are: Talk, Listen, Talk and Listen, Talk and Forced Listen or Dual Talk and Listen.
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• Listen sets a key to listen to the source without talking to the destination at the same time. Use as a monitor key. Press the volume level up/down buttons under the display to increase listen level. • Talk and Listen sets a talk key with listen. Press the volume level up/down buttons under the display to increase or mute the listen level. • Talk and Forced Listen sets a talk key with permanently made listen. Press the volume level up/down buttons under the display to increase or mute the listen level.
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6. The key interlock groups will be displayed in the key information popup. Figure 7-36: I-Station Interlock Group Assignment Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off. Select and click on the required option. This performs the same function as ‘Latch Disable’ in the Local Advanced facility. It will allow or disallow a panel to latch a key to another device.
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DISPLAYING NAME, PORT NUMBER AND DESCRIPTION FIELDS Figure 7-37: Panel Description Display 1. To display the Port Number and Description Fields in the Labels Window right click the mouse button over the Labels window to display the context menu. 2. Left Click the mouse button on Show Name/Port to display these fields. 3. Left Click the mouse button on Show description to display this field. I-STATION ADVANCED FUNCTIONS The i-Station operates in one of four modes: • COM mode is the default mode.
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USING ECS TO SET UP I-STATION FIXED GROUP MEMBERSHIP OPTIONS A “fixed group” occurs when one source needs to call many destinations at one time. The panel operator can add and remove members of a fixed group in real time with the i-Station provided that the feature has been enabled in ECS. To enable the feature in ECS 1. Open the required map configuration in ECS. 2. From the ’Cards and Ports’ screen, select the required panel. The Advanced Settings screen opens. 3.
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Figure 7-39: Select i-Station 2. From Advanced Settings, select IFB assignment from AP Panel Options, and click the drop-down box until the “True” box is checked. Figure 7-40: Set “IFB Assignment” to True 3. From Panel Programming, select the i-Station panel. Figure 7-41: Select the i-Station from Panel Programming 4. Assign the IFB “destination” as a “talk” label. 5. Assign the IFB “source” or “sources” as a “listen” label.
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6. Click Apply Label Changes from Eclipse Download menu to send information to the matrix. Figure 7-42: IFB Attenuation Set USING ECS TO SET UP I-STATION PARTY LINE MEMBERSHIP OPTIONS The panel operator can add and remove members of a party line in real time with the i-Station provided this feature has been enabled in ECS. To enable the feature in ECS 1. Open the required map configuration in ECS. 2. From the ’Cards and Ports’ screen, select the desired panel. The Advanced Settings screen opens. 3.
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Figure 7-43: AP Panel Options 4. From Panel Programming select the i-Station panel. 5. Assign the party line as a “talk” key on the on screen i-Station panel. 6. Assign potential party line “members” as “listen” keys on the on screen i-Station panel. 7. From the Eclipse Downloads menu, click Apply and Reset. ECS uploads the information to the i-Station panel. I-SERIES PANEL OPTIONS This functionality is limited to the current configuration and ‘label sets’ can not be transferred between configurations.
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Figure 7-45: Label File Save Dialogue Enter the name of the file which will default to the .ccl extension. The keys from all pages are saved (including shift pages where supported) but the keys from any expansion panels that may be fitted are not saved in the file. Expansion panel labels must be saved separately. Load Clicking on the ‘Load’ button on the Panel Programming toolbar will display the dialogue screen to select and open a panel label (.ccl) file.
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Select the required file and click on the ‘Open’ button to load the labels from the file. When a label load is performed all the labels on a panel (including shift pages) and cleared before the new labels are applied. If the type of panel being loaded is not the same as the type of panel the label file was saved from this may result in labels being lost when the panel is loaded.
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SOFT MENU RESTRICTIONS (I-STATION) Figure 7-47: Soft Menu Restrictions for i-Station The i-Station Advanced Settings area, located on the rightmost side of ’Cards and Ports’ offers three Soft Menu Restrictions: • Dial Phone Mode Access • Information Mode Access • Key Assign Mode Access By default the panel operator has access to these options from an i-Station, but if the check box for any of these options is cleared the panel operator will not be able to access that menus from the i-Station front panel.
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Figure 7-48: ICS 2003 with Labels Assigned The ICS 2003 panel has the functionality allowing keys to be locally assigned and ECS can retrieve the local assignments and update the mimic of the panel with the latest assignments from the panel. To remove local assignments from the ICS 2003, an ‘Apply Label Changes’ with the ‘Clear all talk paths and listen levels during reset’ check box set download is required.
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appropriate expansion panel. This enables the expansion panel to be programmed from ECS. Figure 7-49: From Panel Options Pane select the Expansion Menu In Panel Programming select the ICS main panel required and then open the menu to the right of the main panel select to display the expansion panels list.
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Main Panel List Expansion Panel List Figure 7-50: Select an expansion panel from the drop-down list Select the required expansion panel from the expansion panel list. The expansion panel is displayed on the screen and labels may be assigned to the panel as usual. The AP22, Xpl12 and Xpl22 expansion panels connects to the accessories port of an ICS 2003, ICS 92/52, or ICS 102/62 panel. When assigning labels to ECS expansion panels in Panel programming note that two labels i.e.
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• COM mode is the default mode. In this mode the assignment panel operates as a simple panel. Talk labels are assigned to destinations, and listen labels are assigned to sources. • IFB mode allows the assignment panel to assign a program audio source or sources to an IFB Global destination. For example the panel operator can assign “on-the-air” audio to the “talent” or announcer in a television studio application.
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Figure 7-52: Select AP22 from the drop-down list 3. From Advanced Settings, select IFB assignment from AP Panel Options, and click the drop-down box until the “True” box is checked. Figure 7-53: Set “IFB Assignment” to True From ‘Global Settings’ under Advanced Settings select ‘Global IFB’ and open the drop-down list to set the attenuation level to be applied to the audio feed when it is interrupted.
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Figure 7-54: IFB Attenuation Set 4. From ‘Panels’ in the Configuration menu select the assignment panel required and if the AP22 expansion panel is to be modified select the AP22 from the expansion panel list to the right of the main panel list.
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Figure 7-55: Select the AP22 from Panel Programming 5. Assign the IFB “destination” as a “talk” label. 6. Assign the IFB “source” or “sources” as a “listen” label. 7. Click Apply Label Changes from Eclipse Download menu to send information to the matrix. USING ECS TO SET UP ASSIGNMENT PANEL PARTY LINE MEMBERSHIP OPTIONS The panel operator can add and remove members of a party line in real time from an assignment panel provided this feature has been enabled for the panel in ECS.
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Figure 7-56: AP Panel Options 4. From ‘Panels’ in the Configuration menu select the required panel or the panel to which the AP22 is connected. 5. Assign the party line as a “talk” key on the on panel. 6. Assign potential party line “members” as “listen” keys on the on screen panel. 7. From the Eclipse Downloads menu, click Apply and Reset. ECS uploads the information to the panel.
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To enable the feature in ECS 1. Open the required map configuration in ECS. 2. From the ‘Cards and ports’ screen, select the required panel. The Advanced Settings screen opens. 3. From Advanced Settings, select Fixed Group Assignment from AP Panel Options. Click the drop-down box to turn the feature on or off. • When the check box reads “true” the feature is on. • When the check box reads “false” the feature is off. Figure 7-57: AP Panel Options 4.
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SIMULTANEOUS MAIN AND SHIFT OPTION (ICS-2003 AND I-STATION PANELS) Figure 7-58: Main and Shift Option for ICS 2003 In Advanced Settings for the ICS 2003 and I-Station panels the ECS operator can select the “Simultaneous Main and Shift Option”. When this option is selected, audio paths from an ICS 2003 or I-Station panel’s main page are maintained even when the panel operator switches to the shift (swap) page. Clear the check box to turn off this option.
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4000 SERIES II PANEL PROGRAMMING The following section covers the programming of 4000 Series II panels, using the PD4222 panel as an example. Note: When using 4000 Series II panels with an Eclipse system the panel should be fitted with a PDE45103 isolation card (part number 710685) Please contact Clear-Com support for information. Select ‘Panels’ from the Configuration menu to display the panel options and select the required panel from the panel list.
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Figure 7-60: Port Display Left Click the mouse button on Show Name/Port to display the Talk, Listen, Port Number and hardware type fields and a check symbol will be displayed next to this item. Left Click the mouse button on Show Description to display the description field and a check symbol will be displayed next to this item.
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Figure 7-61: Label Window with Port and Name The labels window will be redisplayed with the port and label information columns added. ASSIGNING LABELS To assign a label to a given selector 1. Locate the mimic of the Panel to programme by either using the scroll arrows or the drop down list box from the middle area of the screen. 2. Locate the Talk or Listen Label (Red or Green columns) required to be programmed onto the Panel from the bottom left area of the screen 3.
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Figure 7-62: Drag Label to Port 5. Drag the mouse curser up the screen into the mimic area and position it over the display area above/below the required selector. 6. To place the Label in the required position left click the mouse and the Label will drop into position. 7. Repeat for all required Label programming. RE-ASSIGNMENT OF LABELS To re-assign a Label: 1. Select the required Panel and locate the Label that is required to be re-assigned. 2. To select the Label place the mouse curser over the Label.
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Figure 7-63: Reassignment of Labels 4. Whilst holding down the mouse button drag slightly down the mouse until the Label is free from the display. The mouse button can now be released. 5. Position the Label over the new position and left click the mouse to drop the Label into the display. To display the action menu for a key position the pointer over the label and right-click the mouse.
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options menu and then select the ‘Activation’ item to display the activation options. Figure 7-65: Key Assignment Menu The activation options are: Talk, Listen, Talk and Listen, Talk and Forced Listen or Dual Talk and Listen. • Talk sets a talk from the i-station to a destination with no automatic listen to the destination. • Listen sets a key to listen to the source without talking to the destination at the same time. Use as a monitor key.
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Interlock Group The ECS user can assign several keys on a panel into a selector group and restrict the group so that only one key of the group can be activate at any one time. This function only refers to talk paths. For example if a panel had five keys programmed to talk to cameras 1 to 5 then by setting these into an interlocked group only one camera key can be selected at a time. There are nine available interlocked groups to which the ECS user can assign any or all panel keys.
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Local Advanced Latch Disable When the mouse pointer is over this entry a second menu is displayed giving the options to set Local Advanced Latch Disable to On or Off. Select and click on the required option. This performs the same function as ‘Latch Disable’ in the Local Advanced facility. It will allow or disallow a panel to latch a key to another device. Go To Key Destination Click on the ‘Go To Key Destination’ entry to display the editor screen for the type of destination the key refers to.
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Figure 7-67: Deleting a Label 4. Drag the mouse to the top portion of the screen, and with the curser positioned in the middle of the Label, left click to delete the Label. 5. Repeat the steps for each required Label deletion. Note: Do not delete expansion panels. They are deleted in the ’Cards and Ports’ screen. PANEL LOAD OPTIONS This functionality is limited to the current configuration and ‘label sets’ can not be transferred between configurations.
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Page Displays a list of pages for the panel as a drop-down list. Click on the required page to update the mimic to the page. Save Clicking on the ‘Save’ button on the Panel Programming toolbar will display the label file save dialogue. Figure 7-69: Label File Save Dialogue Enter the name of the file which will default to the .ccl extension. The keys from all pages are saved (including shift pages where supported) but the keys from any expansion panels that may be fitted are not saved in the file.
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Figure 7-70: Label File Load Dialogue Select the required file and click on the ‘Open’ button to load the labels from the file. When a label load is performed all the labels on a panel (including shift pages) and cleared before the new labels are applied. If the type of panel being loaded is not the same as the type of panel the label file was saved from this may result in labels being lost when the panel is loaded.
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Audio Mixer Displays the audio mixer panel that allows the levels of individual crosspoints to be adjusted interactively. This facility can only be used with V-Series panels. Identify Panel Selecting the ‘Identify Panel’ button on the panel programming toolbar will cause the panel currently being edited to flash the panel buttons or LEDs red and display ‘IDENTIFYME’ in the bottom left display.
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Expansion Panels supported with PD4212 and PD4222 panels are PD4230 and PD4230V panels. To configure a PD4230 or PD4230V expansion panel 1. In ’Cards and Ports’ select the panel to which the expansion panel connects. Figure 7-72: Select the panel to which the expansion panel connects 2. From Advanced Settings, in the Panel Options pane, click the drop-down arrow and select the appropriate expansion panel. This enables the expansion panel from ECS.
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Figure 7-73: Select the Expansion Menu 3. From Panel Programming, select the panel to which the expansion panel is connected.
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Figure 7-74: Select an expansion panel from the drop-down list 4. Using the “select panel” buttons *(marked with < and > symbols), select the appropriate expansion panel. A virtual expansion panel appears on the screen. 5. Assign labels to the panel as described previously.
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Note: Expansion panels are deleted from the ’Cards and Ports’ screen.
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CONFIGURING A PD4216 INTERFACE PANEL The PD4216 Interface panel will drive four PD4230 or PD4230V expansion panels while emulating a PD4222 panel. This allows ECS to configure the expansion panels using the PD4222 configuration procedure; so a port connected to a PD4216 Interface panel should be set up as a PD4222. In order to define the keys on the PD4230 panels the PD4216 is set up as a PD4222 with the keys divided into four banks of six corresponding to the four PD4230 panels.
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GENERAL PANEL SETUPS STACKED KEYS Stacked Keys functionality is the ability to add more than one Talk label to a single selector of an intercom panel. Figure 7-77: Stacked Keys Screen CREATING A STACKED KEY 1. To create a stacked key, open the Panel Programming screen. 2. Select the panel where the stacked key is to be created 3. Either programme a Talk label to the panel or identify a Talk label that has already been programmed onto the panel. 4.
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When a stacked key is downloaded to a V-Series or 4000 Series II panel the panel will display the last (bottom) label on the list on the key not the first (top) label. Figure 7-78: Stacked Key Label Order The order of the labels on the stacked key will run from the last (bottom) key in the list to the first (topmost) key in the list.
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1. Double click the Stacked Key on the mimic of the panel using the left mouse button, The Stacked Key window displays all labels on the stack 2. Locate the label to be removed. 3. Left click the mouse on the Label 4. Right Click the mouse. This brings up remove label context box 5. Left click in the Remove Label context box to remove the label 6. Repeat as required to remove the stacked key completely.
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click on the ‘Add Selected Label’ key to add it to the list of labels associated with the rotary encoder. The label will be displayed below the rotary encoder. Only one label at a time can be assigned to the rotary encoder. To deassign a label select the label and click on the ‘Remove Listen’ button. This facility is only available on the 4222E and 4212E panels. Activation The activation options allow properties to be added to the key.
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The configured devices are displayed to form a grid with each square displaying the attributes set for interactions between the devices as a colored dot or empty if the attributes are not set. Tabs on the toolbar allow the specific attributes to be selected. Positioning the mouse pointer over a square will display a tooltip indicating the current status. A key to the meaning of the colored dots that indicate status is shown in the top left hand corner of the Local Advanced screen.
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enabled a colored dot will be displayed in the square; red for local property assignment, black for global property assignment. The items along the top (destinations) can be filtered by name using the text filter box on the right hand side of the ECS Control Bar. Text Filter Box Filter On Filter Off Figure 7-82: Source Filter Enter the text to filter by and click on the filter icon to the right of the filter box left filter icon).
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When the mouse pointer is positioned over one of the squares of the grid a tooltip will give details of the connection. Note: By not touching the mouse the tooltip remains on the screen. Figure 7-84: Local Advanced Information Display 1. Place the pointer over the square that intersects the required source and destination. The tooltip will display the current properties. 2. Left click on the mouse with the pointer on the square.
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Figure 7-85: Local Advanced with a Property Selected The following is a description of each option. Every option does not appear for every combination of source and destination. The possible options are described below. FORCED LISTEN A forced listen is a permanently enabled audio path between a source and a destination that can only be interrupted by IFB/ISO calls. It doesn’t have any association with a selector key.
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LATCH DISABLE This function prevents talks to any label from latching. If a latch-disabled label is assigned to a selector key, the key can only access the label for as long as the operator physically holds down the key. A latch-disabled port’s label can be included in a fixed group or party line without automatically latch disabling the entire fixed group or party line. LOCAL ISO This function enables a panel or interface as a local ISO destination of the source panel or interface.
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ROUTE MONITOR Enable monitoring of an audio route. This creates a key that is available for assignment from Panel Programming. When the key is pressed, audio from the required crosspoint is routed to the panel with the key. This allows panel C to monitor audio between ports A and B when Route Monitoring between A and B is enabled. Note: In ECS V4.2 a monitor key can be added to the bottom row on a 2003, just not to a stack of multiple labels. In this way an ICS-2003 panel can be used to monitor a route.
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NEARBY PANELS This function is used to prevent audio feedback ("howlround") between panels located physically nearby each other. When enabled, audio from the source panel is prevented from reaching the destination panel, and signalization is also suppressed. The advanced setting "Nearby Panel Partial" in ’Cards and Ports’ can be used to route audio from nearby panels to the headset rather than suppressing it.
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8 AUDIO MIXER INTRODUCTION TO AUDIO MIXER The Audio Mixer facility is accessed from panel programming and is only available for V-Series panels. The Audio Mixer allows the audio input, output and crosspoint levels for the panel to be set by the use of the panel controls (main and auxiliary volume controls) or via the panel software. The audio mixer will also allow audio input levels to be modified by means of threshold levels and compressors and for frequency based noise reduction filters to be applied.
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Figure 8-1: Audio Mixer Panel The audio mixer toolbar provides facilities to apply, save or configure the audio mixer. SAVE TO ECS CONFIGURATION AND EXIT Click on this button to save the audio mixer setup to the current ECS configuration. When in Online mode clicking on this button will also save the audio mixer settings into the current ECS configuration. After the setup has been saved the audio mixer will automatically exit back to panel programming.
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Figure 8-2: Online Mode Waiting for Reply When the settings have been loaded the button and audio mixer pane background will turn green to indicate that the settings may be adjusted (see Figure 8-3 ). Figure 8-3: Online Mode Connected and Ready Whenever a setting is changed in Online mode it will be sent to the matrix to be applied to the panel and a confirmation will be returned.
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RESTORE TO DEFAULT VALUES Click on this button to reset all the mixer settings for the current layout to their default values. The user will be asked to confirm the request. Click on ‘Yes’ to replace the current settings with the default settings or ‘No’ to cancel the action. This option can also be used when in online mode. SAVE TO FILE Saves the audio mixer settings to a file. The file save dialogue will request a file name. If no filename extension is given it will default to “amc”.
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Layout Binaural coax/AES using D25 This configures the audio mixer for use with the AES3 digital option card and the auxiliary audio connector. The AES3 option card has both RJ-45 and coax connectors and will auto-detect which is in use. This option will apply regardless of which connection on the AES3 card is used. INPUT AREA This area contains a list of all the available audio sources and five columns for processes that can be applied to the audio before it is sent to the crosspoint audio mixers.
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Listen Again This input uses audio from the listen again facility. FILTER The filter column shows a graphic representing the type of audio filtering that is being applied to the audio inputs. The graphic represents the frequency profile of the input filters. OUTPUT AREA The top row of the output area lists all the outputs that may be available in the configuration. All of the possible outputs are listed below but some outputs may not be available in specific configurations.
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HS2R This output sends audio to the second headset right ear via the auxiliary audio connector. Ext1 This sends audio output to the first external output via the auxiliary audio connector. Ext2 This sends audio output to the second external output via the auxiliary audio connector. Hot Mic This sends audio output to the hot mic output via the auxiliary audio connector. Voicerec This output sends audio to the Listen Again voice recording facility.
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The filter configuration is shown using a graphic of the frequency against level. Figure 8-4: Audio Mixer Filter Settings If the mouse pointer is placed over the filter graphic a tooltip will be display giving additional information on the filter settings. LIMITER/THRESHOLD/COMPRESSOR These settings are all linked together and provide a facility for controlling the overall level of the input audio.
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Limiter This sets the maximum audio level on the input that will be passed to further stages of the audio mixer. The limiter settings are: • Off • -6dB • -8db Threshold The threshold setting determines the level at which audio compression starts. When the audio input level passes the threshold it begins to be compressed so that the output level from the compressor approaches the audio limit more slowly as the audio input level rises.
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Figure 8-6: Audio Compression INPUT TRIM The input trim sets the amount by which the output from the filter and compressor is modified before it is fed to the audio crosspoints. It is displayed as a color coded dial indicating the trim action. To set the trim right click over the dial to display the list of preset trim levels. Figure 8-7: Input Trim If the dial is colored blue then no trim (0dB) is being applied. If the dial is green then a negative trim is being applied to reduce the audio level.
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CROSSPOINTS The crosspoint area of the audio mixer displays all the crosspoints available for the current configuration and the status of the crosspoint. Each crosspoint allows individual setting of the input and output audio between the audio source in the input section and the Asia destination in the output section. Each crosspoint is displayed as a dial with color coding to show the status of the crosspoint. The color codes are: • Grey - crosspoint is muted so no audio passes through the crosspoint.
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Figure 8-9: Crosspoint Settings If an additional yellow ring is displayed on the crosspoint dial this indicates that the crosspoint is also used by an IFB. If the IFB is activated the audio output from the crosspoint mixer is reduced (dimmed) by the specified amount. Figure 8-10: Crosspoint with IFB The colored segment in the outer dial indicates the dim setting for the IFB (the amount by which the source audio is dimmed when the IFB control is activated).
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Figure 8-11: Setting IFB Dim on Crosspoint The level settings from +12dB to -30dB represent the levels set for audio through the crosspoint and Mute will stop all audio through the crosspoint. Below this are the IFB dim levels from 0dB to -30dB and Mute (IFB completely interrupts audio feed). Setting Up IFBs in Imported Configurations When a ECS 4.2 map is imported the IFB control information V-Series panels is lost due to changes in the way the configuration data is organized.
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6. Open the Control Manager. 7. Select the ‘Panel IFB relays’ tab. The available IFBs will be displayed. 8. Select a control or create a new control. 9. Use the control manager to attach the IFB to the control. 10. Close the control manager. 11. In panel programming the control is now available under the ‘Controls’ tab to be assigned to a key on the panel in the normal way. OUTPUT AREA The output area contains trim controllers for individual outputs displayed as dials.
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9 ONLINE MODE INTRODUCTION TO ONLINE Online mode is a mode that allows changes to be made to the configuration of a live system without the need to download a new configuration. The new configuration is held in the matrix and even if the matrix is reset the modified configuration will be preserved rather than defaulting back to the original configuration map.
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panel label is changed for example, the panel affected is updated without any further user intervention. ECS is notified of any changes that are made online, as a consequence of this, if ECS running on any other PC which is also configuring the same matrix and in Online mode it will also be updated with the changes. Therefore it is possible for more than one ECS to be editing a configuration with each change being displayed on all the copies of ECS connected and in Online mode.
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• Merge Down - merge the current ECS configuration down to the matrix; the ECS configuration will take precedence. • Merge Up - merge the current matrix configuration up to ECS; the matrix configuration will take precedence. • Visual Merge - merge the configurations and offer the operator the option to decide which configuration takes precedence in the event of a conflict. The state of Online mode is shown by the background color of the menu panel.
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Figure 9-4: Online Merge Error ECS will display any differences between the current configuration open in ECS and the information from the matrix. For example, if a key is present on a panel in the ECS configuration but not in the matrix configuration then it will be reported as a difference. The same approach will apply to forced and blocked listens.
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• Download ‘In ECS’ to frame - overwrite the configuration in the matrix with the current ECS configuration. • Export - export the Online mode error report as a text file for analysis. • Cancel - Cancel the Online operation and exit Online mode. A number of conditions can cause the online merge to report errors. The most common conditions are: • Panels present in the ECS configuration but not in the matrix configuration. • Panels present on the matrix but not in the ECS configuration.
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Figure 9-6: Panel Programming Display with Online Active If the keys are changed on this panel the changes will be sent to the matrix and then on to the panel. The matrix will return a confirmation to ECS that the panel has been updated. Forced and blocked listens on crosspoints in Local Advanced can also be set or cleared using Online mode. It should be noted that the Forced Listens shown in Local Advanced can be IFB sources. As with panel labels these changes will take immediate effect.
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ONLINE LIMITATIONS Online mode provides much of the functionality of Panel Programming but it cannot be used to create new entities; this must be done in ECS. Specifically Online mode cannot: • Create or edit a Party Line. • Create or edit a Fixed Group. • Create or edit a Control. • Create a Talk and Forced Listen key. • Create the first remote key to a Fixed Group. • Create the first remote key to a Party Line. • Create the first remote key to a Control. • Create a stacked key.
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EXITING ONLINE MODE To exit Online mode click on the highlighted ‘Online’ button. The button will cease to be highlighted and the background color of the menu pane will return to white. The button will return to the inactive display “Online”. At this point the configuration on ECS and on the matrix should be synchronized but the configuration will not be saved in the database at this point.
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10 NETWORKING NETWORK SYSTEM CONFIGURATION To access the networking facilities select the ‘System’ link in the menu pane. In the System pane the ECS operator can create, delete, or edit matrices for a particular matrix system. From this screen the ECS operator can also allocate configurations to Eclipse matrices, clear configurations and upload active current configurations. The System screen also allows the management of Intelligent Linking Trunks.
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Figure 10-2: Configuration Properties Dialogue To set or change the password for a configuration type the password into the ‘Password’ field and then retype in the ‘Confirm password’ field. Then click on the ‘Update Details’ to add the password to the configuration. The configuration must be saved and closed before the password becomes operative. ECS users with Admin rights can always open a configuration regardless of whether a password has been set and reset the password if required.
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SYSTEMS LAYOUT ‘System’ is opened from the ECS menu pane. Below is a description of each option. The commands available to the user will depend on whether the user has Admin rights. Figure 10-4: System Screen In order to open the ‘System’ menu and carry out operations the user must be logged in with Local-Admin rights or above. If the user does not have sufficient privilege an error message is displayed.
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• Grey - matrix unavailable or already connected to ECS. • Green - matrix is connected and available. Protocols and Port Numbers The Eclipse system components (matrix and ECS) communicate using UDP and TCP protocols. Rack to rack The volume of traffic both exchanged rack to rack and rack to/from ECS is not large, there are however of course some points when this is at a peak. The racks use both directed and broadcast UDP traffic to communicate.
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Right-click on the matrix icon to open the menu and select ‘Configuration’ and then ‘Clear Configuration’ to delete the configuration from that slot. The configuration will be deleted from the matrix and the configuration name will be removed from the matrix icon. DELETING A MATRIX to delete a matrix from the ‘System’ screen right-click on the matrix icon and select the ‘Delete Matrix Frame from Project’ menu item.
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systems must also be sequential and incrementing to match the system numbers. The connection layout is shown below. System 4 System 3 172.20.73.19 172.20.73.18 System 1 System 2 172.20.73.16 172.20.73.17 Figure 10-6: Fiber Connections If any four-wire trunked systems are connected to the fiber systems they should be given higher numbers and their IP addresses should be above the address range of the fiber linked systems.
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• Select ‘My Systems’ link and ensure that the required systems layout is open The systems layout should be automatically updated with the trunk information on both frames. The trunks have been added to the bottom of each frame and the port number should be shown. Trunking Configuration Mismatches If there is a mismatch between the configuration specified in ECS and the hardware available a mismatch screen is displayed offering the option to update the configuration.
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Figure 10-9: Synchronization Display Click on the ‘Finish’ button to complete the synchronization between the hardware and the configuration. Note: The ‘Configuration/Hardware Mismatch’ screen is not available unless the preceding steps are followed and an attempt is made to allocate a configuration with trunks to a system layout without trunks.
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From one frame click and hold down the mouse button in the diamond shape next to the required trunk, drag across to the second frame and drop on the diamond shape next to the required port. Repeat this procedure for each required trunk. Figure 10-11: Trunk Connections • Select the ‘Apply changes To System’ link in the System menu to apply the configuration changes. • Open the File menu and select ‘Save project’ or ‘Save Project As’ to save the new system configuration.
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Switch configurations and confirm the trunks have been allocated the corresponding configuration. Figure 10-13: Frame Reset When changing the trunking information between frames all of the frames in the linked set should be reset. The option to reset frames is available from the download dialogue.
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Then from the Destination Labels area of the screen select either Panels or Interfaces depending on the required remote label. Move the mouse pointer over to the required talk or listen label of the Destination Labels area of the screen, single click the left mouse button then move the mouse pointer to the screen area of the required panel, again single click the left mouse pointer to drop the label in the required position.
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5. Select the members of the group from the ‘Available’ pane and click on the ‘>’ button to transfer them to the ‘Attached’ pane. They are now members of the group. To remove members from the group select them in the ‘Attached’ pane and click on the ‘<‘ to transfer them back to the ‘Available’ pane. 6. Click on the ‘Apply Changes to Frame’ button to download the new map to the frame immediately or close the ‘Fixed Groups’ dialogue if other changes are to be made.
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Figure 10-16: Remote Party Line 5. Select the members of the party line from the ‘Available’ pane and click on the ‘>’ button to transfer them to the ‘Attached’ pane. They are now members of the party line. To remove members from the party line select them in the ‘Attached’ pane and click on the ‘<‘ to transfer them back to the ‘Available’ pane. 6. Click on the ‘Apply Changes to Frame’ button to download the new map to the frame immediately or close the Party Line dialogue if other changes are to be made.
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• Select Remote Interfaces and locate the remote 2-way radio. • Programme onto a required panel and apply label changes. REMOTE TELEPHONE Remote Telephone functionality allows a TEL-14 to be configured on one system and be available for use on another system. However in order for a remote telephone to make a call DTMF tone generation is required. The way that an Eclipse panel can make remote calls is through the use of Speed Dials.
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REMOTE CONTROLS Controls from one system are made available for use in another system. To configure remote controls: • Create required controls on a local system. • Select save linked configurations. Figure 10-17: Remote Controls • Switch configurations. • Open panel programming screen and select the controls tab in the labels section of the window.
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Figure 10-18: Controls on a Panel • A complete list of controls is displayed. • Locate the required control. • Programme onto any required panel by the drag and drop method. • Download to the frame. • Operate as normal. REMOTE SECONDARY ACTIONS Other functionality implemented is the remote secondary action where a control can be attached to a label as a secondary action.
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11 CLIENT SERVER This option needs to be purchased and provides a client license required to log in to an ECS server from a client (see chapter 2). Client/Server licenses are on a per installation basis so for a single installation only one license would be required for all the clients. CLIENT/SERVER OPERATION Client/Server operation is used to allow multiple clients to share and download configurations to one or more matrices via a central server which runs ECS.
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SERVER The server runs ECS and the SQL database server and controls all the communications between the clients and the matrices. The database server running on the ECS server holds all the master configurations and ensures that when one configuration is being edited by a client no other client can edit that configuration at the same time. The server must also be running IIS (Internet Information Services - a web server provided by Microsoft).
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Run the Mode Switcher application, found in \ModeSwitcherApp.exe. Ensure that the Multi User Mode option is selected. Stage 3 - copy the EclipseServerWS file path 1. Log on to Windows on the server using an account that is a member of the administrators group. 2. Start Windows Explorer. 3. Navigate to the location where ECS is installed. 4. Navigate to \web\EclipseServerWS. 5. Select the file path in the Address textbox at the top of the window, right click it and select copy.
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registered. If the operating system is WIndows 2003 Server installation should proceed directly to stage 8. If the operating system is Windows XP, Windows Vista or Windows 7 the IIS installation is complete. 4. If text starting "<%@ WebService Language="c#"" is displayed this means ASP.Net has not been registered. In this case complete Stage 7. If the operating system is Windows 2003 Server ASP.Net must also be enabled after registering. Stage 7 - Register ASP.Net 1.
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Windows Vista & Windows 7 When running Windows Vista or Windows 7 ASP.Net must be enabled under IIS for the ECS Client Server system to function. To check this and enable ASP.Net if required complete the following steps. 1. Click the Windows Start button and open the Control Panel. 2. Open Programs & Features. 3. Select “Turn Windows features on or off” from the side bar. 4. Expand the “Internet Information Services” menu. 5. Expand the “World Wide Web Service” menu. 6.
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Figure 11-2: Selecting the IIS Manager in Windows 2003 Server 3. Select “Internet Information Services (IIS) Manager” to open the IIS management screen Figure 11-3: IIS Manager in Windows 2003 Server 4. Expand the “Application Pools” list and right-click on the “DefaultAppPool” entry to display the options.
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Figure 11-4: Windows 2003 Server IIS Default Pool Options Click on the “Recycle” option to open the pool recycle options screen. Figure 11-5: Windows 2003 Server IIS Pool Recycling 5. Ensure that all the checkboxes are cleared to disable pool recycling and click on ‘OK’. 6. Close the IIS Manager. Disabling IIS Pool Recycling in Windows Vista and Windows 7 1. Click on the Start icon (bottom left) to open the Start menu. 2. Click on “IIS Manager” to open the IIS Manager screen.
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Figure 11-6: IIS Manager in Vista 3. Click on “View Application Pools” in the right hand column to display a list of IIS applications pools. Figure 11-7: IIS Application Pools 4. Select “DefaultAppPool” and the click on “View Application” to check the applications using the pool. The application “EclipseServer” should be listed.
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Figure 11-8: IIS Pool Applications List 5. Return to the “Application Pools” list and click on “Recycling...” to display the pool recycling parameters. Figure 11-9: Pool Recycling Parameters 6. Disable all recycling by deselecting all the scheduling tick boxes.
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Figure 11-10: Pool Recycling Disabled 7. Click on ‘Next’ to continue Figure 11-11: Recycling Events 8. The logging setup for recycling should show timed events disabled. Click on ‘Finish’ to completed the configuration change. 9. Check any other IIS application pools to ensure that the server process is not using another pool. If any other pool is being used recycling of this pool should also be disabled. 10.
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Disabling IIS Pool Recycling in Windows XP Normally Windows XP is supplied with IIS Manager 5.1 which does not support pool management. Client Configuration A full ECS installation is required on each client system before it can be used as described in chapter 11. Login to the Server from a Client machine 1. At the ECS login dialog box click the Options button to display the 'Log on to' field. 2.
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Figure 11-13: Client License Key Request Enter the license key as supplied and click on the ‘OK’ button. The client/server facility will then be enabled. ECS login will not request the license key again once it has been successfully entered. Note: To determine the ECS server Machine Name log in to the ECS server. Click Start and then Run. Type 'cmd' into the box and click ok. At the command prompt type 'ipconfig /all'. Use the listed Host Name as the ECS server name.
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The ECS server applies a 200 minute inactivity timeout to each client and if there is no client activity on the server for that length of time the user is automatically logged out by the server. Activating a System Layout A system layout cannot be activated while other users are editing configurations within it. Before activating a system layout users should close all configurations within it.
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SYNCHRONISE SERVERS Synchronise Servers function allows the transfer of configurations from one ECS server to another. The operation of the Synchronise Servers is that ECS on the server will firstly search the network for other instances of a running ECS server. When other ECS servers are found the name will appear and the user would select the required server. The next stage is to list the configurations then transfer a required configuration from one server to another.
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The Server URL, Username and Password are required fields. From the left hand side select “find” and ECS will search for all instances of other servers running. Select the required server, and then select “Get Configurations” to retrieve a list of all the configurations on that server. Figure 11-15: Server Search Screen Repeat the same steps to retrieve a list of configurations from a required server on the right hand side.
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TRANSFERRING CONFIGURATIONS Transferring configurations requires deciding on the required servers and also the required configuration. Once the servers have been found, locate the configuration and highlight this by left clicking the mouse on that configuration. Using the middle arrow left click the mouse to take a copy of the configuration from one server to another. HELP ON SERVER SEARCH ECS searches the DNS table for all other hosts connected onto the LAN.
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12 ECLIPSE SYSTEM SOFTWARE INSTALLATION This chapter covers the methods to update ECS and system firmware on Eclipse hardware and panels that support firmware updates. Before attempting to uninstall or install ECS or any ECS prerequisites the user must be logged in to the PC with administrator rights. During an ECS installation the PC may need to restart a number of times, depending on which packages need to be installed for ECS.
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Using the ‘Add/Remove Programs’ in Control Panel to remove ECS 1.x, 2.x or 3.x is not recommended since this option may fail to fully remove ECS. ECS 4.2 cannot be uninstalled via the Programs menu and must be uninstalled via the Windows Add/Remove facility. To access this open the Windows Control Panel and select ‘Add/Remove Programs’ from the control panel. A list of currently installed programs will be displayed. Scroll down the list to find the entry for ‘Eclipse Configuration Software 4.
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under “Windows Server 2003 sp2”. Run the executable in the folder to install Server 2003 service pack 2. When installing on Windows Vista it is essential that service pack 1 is installed first. This is supplied on the distribution media in the 3rd_Party_Software folder under “Vista sp1 all language”. Run the executable in the folder to install Vista service pack 1.
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Figure 12-2: Installer Prerequisites Setup When the prerequisites have been set up the installer allows the user to proceed to the next stage or go back to review the installation settings.
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When the installer has completed the prerequisites the user should click on the ‘Next’ button to start the installation of ECS. Figure 12-4: Software License The user must click on the ‘Accept’ checkbox to accept the software license terms and conditions before being able to continue with the installation. After accepting the license terms click on the ‘Next’ button to continue.
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Figure 12-5: Installation Directory The default installation folder is displayed together with disk space information. To accept the default folder (recommended) click on the ‘Next’ button. To change the installation folder edit the ‘Folder path’ to specify the required folder and the click on the ‘Next’ button. The installer will then ask if ECS shortcuts are to be created for all users of the system or only for the user installing it.
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Figure 12-6: ECS User Setup Select the required option for shortcuts and click on ‘Next’ to continue the installation.
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Click on ‘Next’ to start the ECS installation. Figure 12-8: ECS Installation The installer will install ECS in the required location and update the support files as required. When the installation is complete the user will be given the option of starting ECS when the installer exits.
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Figure 12-9: Installation Completion The default setting is to start ECS when the installer exits; to change this click on the ‘Run Eclipse Configuration Software 5.2 now’ check box to clear it before clicking the ‘Finish’ button to exit the installation. Once the installation has completed ECS can be run and any saved configurations can be imported (see Chapter 2). ECS V5.2 SERVER INSTALLATION Double click on the Setup.exe file in the ECS section of the DVD to start the installation.
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ECS 5.2 Server requires Internet Information Server 6 which must be installed before installing ECS 5.2 Server. If this is not present the installer will display an error message. Figure 12-10: IIS Installation error If the ECS server installation fails it will be necessary to install the SQL server manually as described in “Stand-Alone SQL Server Install” on page 12-17.
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Figure 12-12: Installer Prerequisites Setup When the prerequisites have been set up the installer allows the user to proceed to the next stage or go back to review the installation settings.
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When the installer has completed the prerequisites the user should click on the ‘Next’ button to start the installation of ECS. Figure 12-14: Software License The user must click on the ‘Accept’ checkbox to accept the software license terms and conditions before being able to continue with the installation. After accepting the license terms click on the ‘Next’ button to continue.
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Figure 12-15: Installation Directory The default installation folder is displayed together with disk space information. To accept the default folder (recommended) click on the ‘Next’ button. To change the installation folder edit the ‘Folder path’ to specify the required folder and the click on the ‘Next’ button. The installer will then ask if ECS shortcuts are to be created for all users of the system or only for the user installing it.
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Figure 12-16: ECS User Setup Select the required option for shortcuts and click on ‘Next’ to continue the installation.
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Click on ‘Next’ to start the ECS installation. Figure 12-18: ECS Installation The installer will install ECS in the required location and update the support files as required. When the installation is complete the user will be given the option of starting ECS when the installer exits.
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Figure 12-19: Installation Completion The default setting is to start ECS when the installer exits; to change this click on the ‘Run Eclipse Configuration Software 5.2 now’ check box to clear it before clicking the ‘Finish’ button to exit the installation. Once the installation has completed ECS can be run and any saved configurations can be imported (see Chapter 2).
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STAND-ALONE SQL SERVER INSTALL In some case due to PC/Windows configuration issues the ECS Server installer will fail when it attempts to install the SQL database server. If this happens the database server can be installed manually before installing ECS Server so the ECS installer does not attempt to install the SQL database server. In some cases the problem is caused by an XML parser called MSXML6 which can be installed as part of another package. In this case a utility must be used to remove it.
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Figure 12-20: Utility Installer Startup Click on ‘Next’ to start the installation of the utility. The license agreement will be displayed. Figure 12-21: Utility License Display Click on the radio button to accept the license agreement and then click on ‘Next’ to continue. Confirmation to continue will be requested.
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Figure 12-22: Installer Confirmation Click on ‘Next’ to continue with the installation. Figure 12-23: Utility Installation When the utility has been installed the completion screen is displayed.
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Figure 12-24: Clean-Up Utility Installed Click on ‘Finish’ to exit the installer. The run the utility select ‘Start’ and then ‘All Programs’. From the programs list select “Windows Install Clean Up”. Figure 12-25: Running the Clean Up Program When the utility is run it will display a list of all the programs that can be removed.
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Figure 12-26: Removing MSXML6 Package Select MSXML6 Service Pack 2. Click on ‘Remove’ to remove this package and retry the SQL Server installation.
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Install SQL Server Download and run this utility before installing the SQL Server. To install the database server manually carry out the following steps: 1. Load the ECS installation DVD. 2. Navigate to the “\3rd_Party_Software\Sql Server 2005 with sp3” directory. 3. Run SQLEXPR.exe. The SQL software license agreement for SQL Server 2005 Express will be displayed. Figure 12-27: SQL Server 2005 Licence 4. Accept the license agreement and click on the ‘Next’ button.
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Figure 12-28: SQL Server Prerequisites 5. Click on the ‘Install’ button. The SQL server prerequisites will be installed. Figure 12-29: SQL Server Prerequisites Installed 6. Click on the ‘Next’ button to continue. The installer will then scan the PC configuration.
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Figure 12-30: SQL Server System Configuration Check 7. When the configuration check is complete the SQL Server installation wizard is displayed. Figure 12-31: SQL Server Installation Wizard 8. Click on the ‘Next’ button to start the SQL Server installation. The results of the system configuration check will be displayed.
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Figure 12-32: System Configuration Report 9. If the system configuration report does not show any problems click on the ‘Next’ button to continue. If problems are reported these should be corrected before continuing with the server installation. If ‘Next’ is selected the installer will prepare to start the installation. Figure 12-33: Installer Setup When the installer preparation is complete the registration screen will be displayed.
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Figure 12-34: SQL Server 2005 Registration 10. Ensure that the ‘Hide advanced configuration options’ checkbox is deselected (no tick). 11. Complete the Name field and optionally the Company field. 12. Click on the ‘Next’ button. 13. The component selection screen will be displayed. Only the SQL Database Services are required; the Client components will be marked with an ‘X’ to indicate that they will not be installed. Figure 12-35: SQL Component List 14.
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15. Continue through the following screens by clicking on the ‘Next’ button until the Instance Name screen is displayed. Figure 12-36: SQL Server 2005 Instance Name 16. Select the ‘Named instance’ radio button and enter ‘CLEARCOM51’ as the instance name. 17. Click on the ‘Next’ button to display the Service Account screen. Figure 12-37: SQL Server 2005 Service Account 18. Select the Local System Account as the Service Account to use and “Local system” as the SQL server.
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Figure 12-38: SQL Server 2005 Authentication Mode 19. Select Mixed Mode Authentication and set the sa password to CL34R_com (case sensitive) and click on the ‘Next’ button. 20. Click on the ‘Next’ button to display the “Collation Services” screen. Figure 12-39: Collation Settings 21. Ensure that the Radio Button for compatibility with previous versions of SQL Server is selected and click on the ‘Next’ button. 22.
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Figure 12-40: SQL Server 2005 User Instances 23. Click on the ‘Enable User Instances’ checkbox to enable. It is recommended that the user is also added to the SQL Server Administrator role. Click on the ‘Next’ button to continue the installation. The error reporting setting setup screen will be displayed. Figure 12-41: Error Reporting Configuration It is optional whether the system is enabled to return information to Microsoft; Clear-Com makes no recommendations.
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24. The installation confirmation screen will be displayed. Figure 12-42: SQL Installation Ready 25. Click on the ‘Install’ button to start the installation. The installation progress will be displayed. Figure 12-43: SQL Server Setup Progress 26. Continue through to the server install and complete the installation of SQL Server Express 2005. At the end of the installation a completion screen will be displayed.
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Figure 12-44: SQL Server Complete Clear-Com Eclipse Configuration Software Instruction Manual 12-31
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UPDATING FIRMWARE At this time the firmware update process for the Eclipse frame must be done manually. The details of how to upgrade Eclipse firmware are given in the Eclipse Upgrade procedure reference manual part number 810377Z. These are the main steps that must be completed: 1. Upgrade CPU boot PROM. 1. Update application firmware in Config Cards (Omega and Median only) 2. Update application firmware on main board (E-32 and PiCo only). 3. Update firmware in MVX cards (Omega and Median only). 4.
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CONFIG CARD FIRMWARE UPGRADE Config cards can be upgraded using ECS or using the S4 driver. Both methods are described below. USING ECS Required Files Binary File Required Select the *.4kr file located in the distribution media. Software Required Run ECS - V5.2 version. Instructions Place the V5.2 Configuration Card Application code *.4kr file in a location that ECS can access. Start and log onto ECS, load and activate a configuration for the Matrix that is to be upgraded.
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Figure 12-46: Update Hardware Type Dialogue Select whether a matrix or a panel is to be updated using the radio buttons and click on the ‘Next’ button to proceed to the file select dialogue. In the Choose Files dialogue click on browse to the location where the required update file is located and select the firmware file (normally a .4kr file). Figure 12-47: Locating Firmware File Click on the ‘Next’ button to display the download confirmation dialogue.
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Figure 12-48: Firmware Download Confirm Dialogue Click on the ‘Next’ button to proceed with the firmware download. The ECS software will display the download status then start the download to the specified target. Figure 12-49: Download Status When the download has completed click on the ‘Next’ button to continue. The download completion screen will be displayed.
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Figure 12-50: Download Completion Click on the ‘Finish’ button to exit software download. The target will now be running the new firmware.
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PANEL FIRMWARE UPGRADE Panel firmware is upgraded via the matrix by downloading the firmware file to the matrix where it is held and uploaded by any panel that is online. Under the File menu select Update Firmware and the Update Firmware wizard will be started. Figure 12-51: Start of ECS Upgrade Dialogue Click on the ‘Next’ button to display the download type select dialogue.
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Automatic mode will tell the matrix to update all the panels currently connected to the matrix without any user intervention, offline panels will display a prompt to upgrade. Panel Prompt mode will tell the matrix to hold the update but not to send the update to all panels immediately. Instead it gives more control by deferring the decision to take an update to the panel user, allowing the firmware update to be taken at a more convenient time.
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Figure 12-53: Locating Download File Click on the ‘Next’ button to display the download confirmation dialogue. Figure 12-54: Firmware Download Confirm Dialogue Click on the ‘Next’ button to proceed with the firmware download. The ECS software will display the download status then start the download to the specified target.
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Figure 12-55: Download Status When the download has completed click on the ‘Next’ button to continue. The download completion screen will be displayed. Figure 12-56: Download Completion Click on the ‘Finish’ button to exit software download. The target will now be running the new firmware. It should be noted that firmware uploads to panels will only occur once the firmware download from ECS to the matrix is completed.
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In this event it is possible that some panels will be left with the new firmware if they completed updating before the new download from ECS started whilst others will still have the previous firmware. In this case the panel firmware will have to be downloaded to the matrix again and the panels allowed to update. Note: The panels always update with a new firmware download regardless of their current firmware version; there is no version checking.
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12-42 Clear-Com Eclipse Configuration Software Instruction Manual
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13 ECLIPSE DOWNLOADS When the ECS operator creates or edits a configuration map, adds hardware to the system, or performs a variety of other functions the changes must be downloaded to the Eclipse system. The configuration can be downloaded either by: • Opening the ‘File’ menu and selecting the ‘Apply changes to Frame’ function (Ctrl D). • Clicking or ‘Apply Changes’ from the system layout. • Selecting ‘Apply changes to System’ in the System menu.
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Figure 13-2: Download Dialogue The “Merge” button allows the current ECS configuration to be merged with the rack configuration before download. This facility should be used if the rack configuration has been changed as a result of making changes in ECS Online mode or from assignment panels. In both cases these changes will not be reflected in the current ECS configuration and would be lost if a download was performed without first merging the configurations.
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Click on the checkboxes for the required option or options and then ‘OK’ to continue with the download. A new configuration will be built and downloaded to the frame. RED RESET (RESET FRAME AFTER DOWNLOAD) If the ‘Clear all talk paths and listen levels during reset’ box is not checked the download will reset the matrix and any crosspoints. Talk/Listen paths will be remade.
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• Input levels - Matrix input levels are reset to the ECS download value. • Output levels - Matrix output levels are reset to the ECS download value. APPLY AND RESET ALL FRAMES IN SET This option should be selected when any of the following are true: • The ECS operator is making the first download of a new linked set. • The ECS operator has added or removed a Shared Port. • The ECS operator has added a remote member to a party line. • The ECS operator has added a remote key to a party line.
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APPLY CHANGES TO SYSTEM This type of download will only create a new configuration map and download it to the system and then reset the system. Figure 13-4: System Menu Clicking on this function opens the matrix download dialog that allows the configuration to be downloaded to the frame and provides options for the frame to be reset after download. Figure 13-5: Apply Changes to System Dialog Select the checkbox to clear talk paths and listen levels during the reset.
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To continue with the download to the frame click on the ‘Apply and reset System’ button and a new configuration will be built and downloaded to the frame. Click on ‘Cancel’ to abandon the download.
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14 The diagnostic tools include crosspoint monitoring, event log monitoring, firmware downloading, and system monitoring. USING THE DIAGNOSTIC TOOLS The diagnostics menu displays information about the state of the system’s hardware and software operation that is useful for diagnosing and preventing problems. Figure 14-1: Diagnostics Menu CROSSPOINT MAP The crosspoint map gives the ECS operator a visual display of all “crosspoints” or source-to-destination assignments in the matrix system.
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Figure 14-2: Crosspoint Monitor Display The map gives the ECS user options to zoom in or out, producing clearer views of the map. Zoom can be done using Ctrl+ (zoom in) and Ctrl- (zoom out) using the keyboard or if a wheel mouse is available using Ctrl and the wheel to zoom. Clicking on the ‘Refresh All Crosspoints’ button at the top of the crosspoint map requests the crosspoint information from the frame and uses it to update the crosspoint map.
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Figure 14-3: Port Gain Settings Right clicking on an input or output setting (the cell next to the port information) will display a list of gain values. Clicking on a value in the list will set the input or output gain to the required level in the matrix. This value will remain in force until it is either changed again using the Crosspoint Monitor or a new map is downloaded and the matrix is reset to the default values in the map.
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Figure 14-4: Input and Output Gain Settings The default port gain may be set in ECS using ‘Advanced Settings’ under the ‘Matrix Hardware’ tab. The setting will be downloaded to the matrix as part of the map and will displayed by the crosspoint monitor. Right-clicking the port gain setting to display the gain levels will show this value as the default setting so the port may be reset to the ECS value at any time without a new map download and reset.
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Figure 14-5: Overriding the ECS Port Gain By right clicking a cell representing a crosspoint a list of options is displayed. To toggle a crosspoint from the ‘On’ state to the ‘Off’ state click on the ‘State’ option and then click on ‘Toggle’ in the next menu. Select the ‘Kill” option from the ‘State’ menu to clear a crosspoint completely. Figure 14-6: Crosspoint State Options To set the crosspoint level select the level option on the menu to display the crosspoint level slider and set the required level.
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Figure 14-7: Crosspoint Level Slider Select the ‘Refresh All’ option to update the display with the crosspoint settings current on the matrix. CROSSPOINT SETTINGS AND AVERAGING In some cases the same port may be placed on a panel as different key more than once, for example on different shift pages (multiple instances of the port).
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• 1.1 dB • 2.1 dB • 3.2 dB • 3.9 dB • 6.0 dB • 8.9 dB • 12.1 dB The range for PD4224, PD4222 and V-Series panels is -42 dB to +12 dB. MATRIX EVENT LOG The Matrix Event Log has two available modes; Live and Offline. In Live mode ECS makes a connection to the matrix. Messages are then displayed on the screen in ECS as they are generated by the matrix. In offline mode ECS makes a connection to the database.
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Figure 14-8: Event Log Display The log messages can also be exported to a file for further processing using the ‘Export’ option in the ‘Properties’ pane. Note: The logging export file is an XML file and can be imported into Excel using the speech quotes (“) as the delimiter. REQUEST INFO Selecting “Request Info” in the Properties pane will display a “Request Matrix Information” screen which will allows a number of matrix parameters to be set or displayed.
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Figure 14-9: Request Matrix Information Display Select the required function in the left pane and the click on the ‘Send’ button to send the request or update. The default functions are described below. Matrix Overview Causes information about the current matrix status to be output to the matrix event log. IP Address Dump Outputs information on the current matrix IP address information to the event log. Network Status Info The current network status of the matrix is output to the matrix event log.
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Ethernet Stats Output the statistics of ethernet transactions logged such as packet losses etc to the matrix event log. Change IP Address This function allows the primary and secondary IP address of the target matrix to be set. These addresses correspond to the LAN1 and LAN2 connectors on the rear of the CPU card (see the Omega or Median Matrix manuals) or the Eclipse-32 or Eclipse PiCo unit (LAN 1 only). Please see for details“Changing Matrix IP Address” on page 3-8.
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media files. The ECS operator may configure other sound files if required. Click to select one or all of the following categories of messages to cause an audio alert from the ECS computer. • Critical • Warning • Info If no option is selected no event in this category of messages will cause an audio alert. CHANGING MATRIX IP ADDRESS It may be necessary to change the IP address of a matrix. The sequence of steps to change the IP address of a matrix via the event log is: 1.
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Figure 14-12: Request Info Button 6. Choose 'Change IP Address' from the list in the left hand pane and enter the desired values listed below. Figure 14-13: IP Address Entry • Select parameter 1 and enter the pin code. • Select parameter 2 and enter interface 1 and then enter the LAN1 port address. • Select parameter 2 and enter interface 2 and then enter the LAN2 port address (Omega and Median matrix only). • Select parameter 3 and enter the subnet mask.
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8. A message from the Matrix indicating that the change was successful will be seen in the log, and the matrix will reset. 9. Close Matrix Event Log, and open “My Systems”. 10. Change the IP address in My Systems to be the same as the new value in the matrix. 11. Press Save and Activate. 12. Note that it may be necessary to change the IP address and subnet mask of the PC if the new matrix IP address is from a different network range (see “Ethernet Connection” on page 3-4).
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Figure 14-15: System Monitoring Screen The system status is shown as: • Orange - unable to communicate with frame. • Red - errors reported from frame. • Grey - frame OK. When ‘Live Status’ on the system monitor toolbar is selected tabs for Panels, Beltpacks and Antennae are displayed. Selecting these displays the status of all the devices of this type in the current configuration.
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15 SERIAL UPLOADER ECS allows the operator to retrieve a configuration map file stored in a matrix’s non-volatile memory and upload the file to a computer for viewing, editing, or saving. However, this feature only works when the computer on which ECS is installed is connected to the matrix via an Ethernet network.
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Uploader ’, and then again to ‘Serial Uploader ’ where is the version number of the serial uploader. The program starts and runs on the computer. Follow onscreen directions.
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UPLOADING A CONFIGURATION FROM THE MATRIX 1. If not already connected, connect the matrix to the computer with a cross-over (null-modem) serial cable. 2. From the Start menu on the computer, navigate to ‘Clear-Com’, and then to ‘Serial Uploader ’, and then to ‘Serial Uploader ’ again to start the program. The Clear-Com Serial Configuration Uploader dialog box appears onscreen. Figure 15-2: Clear-Com Serial Configuration Uploader Dialog Box 3.
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• A progress bar advances onscreen to indicate the progress of the upload. If the computer is unable to communicate with the matrix, an error message saying “Failed to Communicate with System” is displayed. If this happens, check to make sure the computer is connected to the matrix with a cross-over (null modem) serial cable, and that each end of the cable is securely connected. • The upload may take up to one minute, depending upon the complexity of the configuration.
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IMPORTING A CONFIGURATION FILE INTO ECS 1. Start and log in to the ECS program. 2. From the ‘File’ menu or ECS Toolbar, click ‘Open’. The Open dialog box appears. Figure 15-5: The Open Configuration Dialog Box 3. Click on the required configuration to highlight it. 4. Click on the ‘Open’ button. 5. From the ‘File’ menu select the ‘Save As’ option. The Save As dialog box is displayed with the name of the selected configuration in the Name field. 6. Click ‘Save’.
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15-6 Clear-Com Eclipse Configuration Software Instruction Manual
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16 GLOSSARY Analog Port Any of the Eclipse matrix’s analog input/output RJ-45 connectors that are used to connect cable from the matrix to panels and interfaces. Each “port” connects to a separate audio channel in the matrix intercom system. Alias label A label that is temporarily assigned and replaces a previously labeled port or conference. Bus A bus is the channel or path between the components in the matrix along which electrical signals flow to carry information from one component to the next.
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ECS Eclipse Configuration Software. Software program that guides the operation of the central matrix circuit cards and connected panels. Ethernet International standard which describes how information is transmitted across a network. Provides for the efficient organization of network components. Fiber-optic Cable A fiber-optic cable consists of a glass core covered with a reflective material called “cladding” and several layers of buffer coating to protect the cable from the environment.
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Multiplexing The process by which two or more signals are transmitted over a single communications channel. Examples include time division and wavelength division multiplexing. Non-volatile Memory Data stored in the CPU’s firmware (ROM) that is not lost when the power is turned off. Palette The port, keyGroup and Monitor selection screen in Production Maestro. Panel Also referred to as “station” in some cases (usually older manuals).
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16-4 Clear-Com Eclipse Glossary
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ECLIPSE MANUALS The following manuals are available covering Eclipse products and accessories.
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Eclipse FIM-102 Fiber Interface Instruction Manual - 810319Z Eclipse FIM-108 Fiber Interface Instruction Manual - 810291Z Eclipse 4000 Series II Panels Installation Guide - STA0530Z Eclipse 4000 Series II Panels User Guide - STA0531Z Eclipse ICS 1008E/1016E Panels Instruction Manual - 810404Z Eclipse ICS 102/62 Panels Instruction Manual - 810302Z Eclipse ICS 2003 Panel Instruction Manual 810303Z Eclipse ICS 92/52 Panels Instruction Manual - 810301Z Eclipse i-Station Instruction Manual - 810305Z Eclipse ICS-
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LIMITED WARRANTY This document details the Clear-Com Standard Limited Warranty for all new products for sale within all regions with the exception of Military, Aerospace, and Government (MAG). EXCEPT AS SET FORTH HEREIN ("LIMITED WARRANTY"), CLEAR-COM MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 1.
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(5) All software products, including Concert (Client and Server), ECS, Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications. The media on which the Software is furnished is warranted to be free of defects in material and workmanship (under normal use) for a period of one year. (6) Any Clear-Com products that are listed within the last time buy period have the same Limited Warranty for their type 1.i 1 - 1.i.5 as above.
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h) Software Upgrades i) Software Upgrades include new Features and/or Functional Enhancements and are not included as part of the Standard Warranty but may be purchased at the published rates. ii) Note: In the absence of a Software Update containing a program correction and no available workaround to mitigate the problem, at the discretion of Service, Sales, Engineering, or Product Management, the Customer may be provided a Software Upgrade under warranty. 2. Exclusions.
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iv Clear-Com Standard Limited Warranty
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TECHNICAL SUPPORT & REPAIR POLICY NOVEMBER 1, 2008 In order to ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices" that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience. Our Technical Support, Return Material Authorization, and Repair Policies are set forth below.
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Days: Tel: Email: iii) Asia-Pacific: Hours: Days: Tel: Email: Monday - Friday +49 40 853 999 700 TechnicalSupportEMEA@clearcom.com 0800 - 1700 Pacific Time Monday - Friday +1 510 337 6600 CustomerServicesAPAC@clearcom.com d) Email Technical Support is available for all Clear-Com branded products free of charge for the life of the product, or two years after a product has been classified as obsolete, whichever comes first.
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d) Damaged equipment will be repaired at the Customer's expense. e) Returns are subject to a 15% restocking fee. f) Advance Warranty Replacements (AWRs); i) During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product.
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vii) Note: Shipping charges, including duties, taxes, and insurance (optional), to Clear-Com's factory is the responsibility of the Customer. Shipping AWRs from Clear-Com is at Clear-Com's expense (normal ground or international economy delivery). Requests for expedited shipping (E.g. "Next-Day Air") and insurance are the responsibility of the Customer.
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the cost of repair, the Customer may elect to return the product to the factory for an estimate. The Customer is responsible for shipping costs both to and from the factory in the event they choose not to accept the estimate. v) The Customer must provide either a purchase order for the repair work, or will be required to make an advance payment (as a debit against the Dealer's line of credit, or credit card) prior to the repaired product being returned to the Customer.
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x Clear-Com Technical Support & Repair Policy