Instruction manual

ECLIPSE OMEGA MATRIX INSTRUCTION MANUAL
6-6
TROUBLESHOOTING DATA PROBLEMS
General Principles
The other type of problem that can occur in the system is when data is not
flowing properly between the program software, the circuit cards, and the
attached panels and interfaces. A troubleshooting sequence in this situation
would be to first check cabling, then reset the card or panel, then reset the entire
system.
Port Card Reset Button
Resetting the port card causes the configuration information for the card and its
attached devices to reload to the card from the CPU card’s operational memory
(located in its microprocessor’s RAM), thus clearing up any corruption of data
that may have occurred in the port card’s microprocessor. The card and all
connected panels and interfaces momentarily stop their current activity and
restart. The reset button must be pressed for more than two seconds to take
effect.
If the entire system is operating except for one port card, or one or more panels
connected to the card, press the reset button for that card only.
Note: This button is slightly recessed from the front panel to prevent it from being
accidentally pressed. You need a tool, such as a bent paper clip, to press this
button.
CPU Card Reset Button
When you reset the CPU card by pressing its reset button, the card’s non-volatile
RAM reloads all configuration information to the card’s microprocessor.
Resetting the card clears any corruption of data in the card’s microprocessor. The
card momentarily stops its current activity and restarts.The same system
configuration that was active before you reset the card will be active after you
reset it.
Note: The reset button is slightly recessed from the front panel to prevent it from
being accidentally pressed. You need a tool, such as a bent paper clip, to
press this button.
CPU Card Full Reset Button
When you press and hold the full-reset button and simultaneously press the reset
button, the system performs a cold restart. All cards in the matrix reset regardless
of any system preferences in the program software. All audio devices connected
to the cards, such as panels and interfaces, reset as well.
When the cards and connected audio devices reset, they momentarily stop their
current activity and restart. During this process configuration information is
downloaded to the port cards and connected audio devices from the CPU card’s
microprocessor.
The same system configuration that was active before you reset the card will be
active after you reset it. You must press the button for more than two seconds for
the reset to take effect.