User's Manual

17
applications to see if there is an unknown application. If so, uninstall.
 Your device may have a virus. Please install a security application to protect your device.
 If you are still experiencing problems after trying the above solutions the firmware on your
device needs to be rebuilt (this operation is called 'flashing'). Please note: Before you flash
the device, please back it up. The flashing operation will return all the settings and files
to the factory defaults. The flashing operation requires a flashing tool and firmware. Please
contact the original manufacturer for assistance.