User's Manual

42
5 Common Problems & Solutions
If an exception occurs while using your phone, please refer to the following table to
troubleshoot
Common
problems
The causes The solutions
Poor signal
Using the mobile phone in poor
reception area, such as nearby
buildings or basement, the radio
waves cannot effectively
communicate;
Try to avoid
Using the mobile phone in the
call dense period, such as commute
time, line congestion caused by the
inability of the calls.
Try to avoid
Associated with the launch of
the base station network built near
and far
Can ask Internet service
providers provides service area
map
Echo or noise
Due to poor network trunk, is a
regional problem
Hang up and redial, trunk
lines may replace good one.
Some regional bad line
Standby
time shorter
Standby time is related to the
network system setting
Turn off the mobile phone
in the poor reception area.
The battery need to replaced,
please replace new battery.
Please replace new
battery.
The phone will continue to
search base station, it will use a lot
of battery power, causing the
Please move to strong
signal place or turn off the
phone.