User's Manual

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View phone's current signal, power, service status,
the phone's software and hardware information.
5 Common Problems & Solutions
If an exception occurs while using your phone,
please refer to the following table to troubleshoot
Common
problems
The causes The solutions
Poor signal Using the mobile phone
in poor reception area,
such as nearby
buildings or basement,
the radio waves cannot
effectively
communicate;
Try to avoid
Using the mobile phone
in the call dense period,
such as commute time,
line congestion caused
by the inability of the
calls.
Try to avoid
Associated with the
launch of the base
station network built
near and far
Can ask
Internet
service
providers
provides
service area
map
Echo or
noise
Due to poor network
trunk, is a regional
problem
Hang up and
redial, trunk
lines may
replace good
one.
Some regional bad line
Standby
time shorter
Standby time is related
to the network system
setting
Turn off the
mobile phone
in the poor
reception
area.
The battery need to
replaced, please
replace new battery.
Please
replace new
battery.
The phone will
continue to search
base station, it will use
a lot of battery power,
causing the standby
time become shorter.
Please move
to strong
signal place
or turn off the
phone.
Unable to
boot
The battery power is
exhausted.
Check the
battery
power or
charge it.
SIM card
error
SIM card not installed Make sure
SIM Card has
been
installed.
SIM card metal surface
have dirt
Use clean
cloth to brush
the SIM card
metal