User's Manual

21
Chapter 5 Normal problems
5.1 Which phone will appear the marker as “please insert the
SIM card
1.
The SIM card ill touch with phone of SIM card is not
inserted.
2.
If your phone in good condition, it is said that your SIM
card has problems, Please contact with SIM operator.
3.
If the oxidation marks on SIM card or the joint of SIM
card, you should clean it with alcohol or wipe it with cleaning
flannel.
4.
You should contact with the service center or make a test
in sale maintenance department if the above ways failed.
5.
If you insert SIM card without the note of the default
value, your phone also display the words as “please insert SIM
card.”
5.2 Check and Attention of PIN,PIN2, PUKPUK2 code
1.
Please check it in local operator.
2.
SIM will be locked after three times error inputs.
3.
Please check the PUK with SIM card operator.
5.3 Always lost the net
1.
The signal is weak or shielding in your region, please try
it again after left the place.
2.
Your phone must get a test and contact with the service
center or go to the maintenance department.
5.4 Can not be heard
1.
Please check the net problem and try it again.
2.
Please try it again for the lines in bad condition in some
regions.
3.
The relay line of the net operator in bad condition.
4.
If all the ways failed, you should contact with the sale
service center or test in maintenance department.
5.5 Cannot be charged or don't indicating charging process.
1.
It may be ill connected with the charger and check it is
fixed well or not.