Specifications

Administrators Guide.
Performing a Reset Manually
As an alternative to resetting using the boot menu, the E5 can be reset manually.. The steps for a
manual reset are as follows:
1. The progress of the reset can be followed using a local console connection. If that is
required, open a console display window connected to the E5 local console port.
2. Power off the hardware.
3. Push in the recessed reset button on the front of the E5 with a suitable pointed tip tool. A
paper-clip could be used.
4. Hold the button in and at the same time re-apply power to the appliance.
5. Continue holding in the button for at least 30 seconds longer after power is applied.
6. If a console was connected in step 1, the console output will now indicate that the hardware
has been reset to its factory defaults.
7. Release the button and the Clavister Security Gateway can now be configured through the
console as though it was brand new.
Warning: Current configuration and cOS Core upgrades are lost
The factory defaults will include the default configuration and the original version of
cOS Core that the product left the factory with.
This means:
• The current cOS Core configuration will be lost but can be restored if a backup is
available.
• Any cOS Core upgrades that have been performed since the product left the factory
will be lost. An upgrade to a newer cOS Core version must be repeated.
Chapter 5: Resetting to Factory Defaults
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