Owner`s manual
40
Troubleshooting
Always refer any service problems to your Classé dealer. However, if you run into
a problem, we recommend referring to this section rst as sometimes an error is
not a malfunctioning product, but simply an oversight in the proper setup of the
component. is section provides suggested solutions to potential problems.
If none of these solutions work, please consult your Classé dealer for assistance.
ere are no user-serviceable parts inside the CP-800.
Important!
Verify that the power amplifier(s) connected to the CP-800
is powered off before checking any cable connections and
before power cycling the unit.
1 Everything appears to be powered on, but there is no sound.
P Adjust the volume control to a moderate level - audible but not
excessive.
P Make sure that the selected source component is powered on,
not in Standby mode, playing an audio track, and not in pause
mode.
P Ensure that the proper connector has been selected for the
current source.
PVerifythattheMutecontrolisNOTengaged.isalsoapplies
to sources such as USB connected devices. For example, muting
iTuneswillresultinnooutputeventhoughtheCP-800issetup
and operating properly.
P Ensure that the amplier is powered up and not in Standby
mode.
P Check the Menu -> Status page to verify an audio signal is being
received.
P Verify that all cables are securely connected to the proper inputs
and outputs, with no kinks or stress points.
2 There is no sound and neither the Standby LED nor the
touchscreen is lit.
P Ensure that the CP-800 is properly connected to the electrical
outlet - the AC cord is positioned rmly in the AC mains
receptacle in the rear panel and the power switch is in the ON
position.
P If the CP-800 is properly plugged in and the power from
the electrical outlet is at the proper level, try the following:
Put the CP-800 in Standby mode, switch o the main power
switch on the rear panel, and unplug the unit for at least thirty
seconds. en plug the cord back in and try powering up again.
Sometimes, a brown-out (short-term power loss/drop) can
activate a protection mode, which requires a power cycle to reset
the CP-800 to its normal operating mode.
P Remove the AC cord from the unit, and open the fuse holder
adjacent to the AC cord inlet. If the fuse is blown, contact your
qualied Classé dealer.