Owner`s manual

40
Troubleshooting
Always refer any service problems to your Classé dealer. However, if you run into
a problem, we recommend referring to this section rst as sometimes an error is
not a malfunctioning product, but simply an oversight in the proper setup of the
component. is section provides suggested solutions to potential problems.
If none of these solutions work, please consult your Classé dealer for assistance.
ere are no user-serviceable parts inside the CP-800.
Important!
Verify that the power amplifier(s) connected to the CP-800
is powered off before checking any cable connections and
before power cycling the unit.
1 Everything appears to be powered on, but there is no sound.
P Adjust the volume control to a moderate level - audible but not
excessive.
P Make sure that the selected source component is powered on,
not in Standby mode, playing an audio track, and not in pause
mode.
P Ensure that the proper connector has been selected for the
current source.
PVerifythattheMutecontrolisNOTengaged.isalsoapplies
to sources such as USB connected devices. For example, muting
iTuneswillresultinnooutputeventhoughtheCP-800issetup
and operating properly.
P Ensure that the amplier is powered up and not in Standby
mode.
P Check the Menu -> Status page to verify an audio signal is being
received.
P Verify that all cables are securely connected to the proper inputs
and outputs, with no kinks or stress points.
2 There is no sound and neither the Standby LED nor the
touchscreen is lit.
P Ensure that the CP-800 is properly connected to the electrical
outlet - the AC cord is positioned rmly in the AC mains
receptacle in the rear panel and the power switch is in the ON
position.
P If the CP-800 is properly plugged in and the power from
the electrical outlet is at the proper level, try the following:
Put the CP-800 in Standby mode, switch o the main power
switch on the rear panel, and unplug the unit for at least thirty
seconds. en plug the cord back in and try powering up again.
Sometimes, a brown-out (short-term power loss/drop) can
activate a protection mode, which requires a power cycle to reset
the CP-800 to its normal operating mode.
P Remove the AC cord from the unit, and open the fuse holder
adjacent to the AC cord inlet. If the fuse is blown, contact your
qualied Classé dealer.