User’s Manual PORTÉGÉ M400 PMR300132EN0 PMR300132EN0 Choose freedom. Choose freedom. computers.toshiba-europe.com computers.toshiba-europe.
PORTÉGÉ M400 Copyright © 2006 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
PORTÉGÉ M400 EU Declaration of Conformity This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 89/336/EEC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 99/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 73/23/EEC for the supplied power adapter.
PORTÉGÉ M400 Any consequences resulting from the use of this product in working environments that are not approved or the use is restricted are not the responsibility of TOSHIBA Corporation.
PORTÉGÉ M400 Description on Laser specification The optical drive, such as a DVD-ROM / CD-R/RW drive or DVD Super Multi drive, that is used in this computer is equipped with a laser device. A classification label with the following sentence is affixed to the surface of the drive.
Preface Congratulations on your purchase of the PORTÉGÉ M400 computer. This powerful notebook computer provides excellent expansion capability, including multimedia devices, and it is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your PORTÉGÉ M400 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
PORTÉGÉ M400 Manual contents This manual is made up of the following. Chapter 1, Introduction, is an overview of the computer’s features, capabilities, and options. Chapter 2, The Grand Tour, identifies the components of the computer and briefly explains how they function. Chapter 3, Getting Started, provides a quick overview of how to begin operating your computer and gives tips on safety and designing your work area.
PORTÉGÉ M400 Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, Enter identifies the Enter key. Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C.
PORTÉGÉ M400 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice that helps you make best use of your equipment.
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General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Stress injury Carefully read the Instruction Manual for Safety & Comfort.
PORTÉGÉ M400 Pressure or impact damage Do not apply heavy pressure to the computer or subject it to strong impact. Excessive pressure or impact can cause damage to computer components or otherwise cause malfunctions. PC card overheating Some PC cards can become hot with prolonged use. Overheating of a PC card can result in errors or instability in the PC card operation. Also be careful when you remove a PC card that has been used for a long time.
Table of Contents Preface General Precautions Chapter 1 Introduction Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Options . . . .
PORTÉGÉ M400 Chapter 4 Operating Basics Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Using the Tablet PC Pen and Reserve Pen . . . . . . . . . . . . . . . . . . . . 4-2 Changing to the Tablet mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Changing the screen orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Using Accelerometer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PORTÉGÉ M400 Chapter 7 HW Setup Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Configuring the Execute-Disable Bit Capability and TPM . . . . . . . . 7-8 Chapter 8 Optional Devices PC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 Bridge media slot . . . . . . . . . . . . . . . . . . . . . . . .
PORTÉGÉ M400 Appendix C Wireless LAN Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Radio Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Supported Frequency Sub-bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Appendix D TOSHIBA RAID Windows Manual Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 Starting, Modifying and Ending the BIOS Setup Program . .
Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
Introduction Software Microsoft ® Windows XP Tablet PC Edition ■ The following software is preinstalled: ■ Microsoft® Windows XP Tablet PC Edition ■ Microsoft Internet Explorer ■ TOSHIBA Utilities ■ TOSHIBA SD Memory Boot Utility ■ DVD Video Player ■ TOSHIBA TouchPad On/Off Utility ■ TOSHIBA Power Saver ■ TOSHIBA Mobile Extension ■ TOSHIBA Assist ■ TOSHIBA ConfigFree ■ TOSHIBA Zooming Utility ■ TOSHIBA PC Diagnostic Tool ■ TOSHIBA Controls ■ TOSHIBA Mic Effect ■ TOSHIBA Password Utility ■ TOSHIBA Rotation
Introduction Features The computer uses TOSHIBA’s advanced Large Scale Integration (LSI), Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage, and high reliability. This computer incorporates the following features and benefits: Processor Built-in The computer is equipped with one of the following Intel® processors. Intel® Core™ Duo Processor, which incorporates a 2MB level2 cache memory.
Introduction Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack. Slice Expansion Battery This battery pack increases your computer's operating time when main battery pack is also installed. Legal Footnote (Battery Life)*3 For more information on the Legal Footnote regarding Battery Life, please refer to the Legal Footnotes section in Chapter 10. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar.
Introduction Optical media drive Computers in this series can be configured with an optical media drive installed in the Ultra Slim Bay. The available optical media drives are described below. User’s Manual DVD-ROM / CD-R/RW drive Some models are equipped with a full-size, DVD-ROM / CD-R/RW drive module that lets you run CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed. It writes CD-Rs at maximum 24 speed and CD-RWs at maximum 24 speed.
Introduction DVD Super Multi drive Double Layer This computer is equipped with a full-size DVD Super Multi drive module that lets you record data to rewritable CD/DVDs as well as run 12cm (4.72") or 8cm (3.15") CD/DVDs. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed. It writes CD-Rs at up to 24 speed, CD-RWs at up to 16 speed, DVD-Rs and DVD+Rs at up to 8 speed, DVD-RWs and DVD+RWs at up to 4 speed, DVD-R DL at up to 2 speed, DVD+R DL at up to 2.
Introduction Pointing Device Built-in Touch Pad A Touch Pad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows. Tablet PC Pen A pen enables data entry directly through the display screen. Reserve Pen Some models in the range include a separate Reserve Pen which can be used for data entry in the event that the main Tablet PC Pen is lost or damaged. Ports External monitor Analog VGA port supports VESA DDC2B compatible functions.
Introduction Communications User’s Manual Modem An internal modem provides capability for data and fax communication. It supports V.90 (V.92). The speed of data transfer and fax depends on analog telephone line conditions. It has a modem jack for connecting to a telephone line. Both of V.90 and V.92 are supported only in USA, Canada, UK, France, Germany and Australia. Only V.90 is available in other regions.
Introduction ■ The values shown above are the theoretical maximums for Wireless LAN standards. The actual values may differ. ■ The transmission speed over the Wireless LAN and the distance over which Wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations.
Introduction Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. User’s Manual Cross Function button Press this button for more than a second to show the menu screen. This button also functions as an Enter key. ESC/Rotation button Press this button for more than one second to change the orientation of the screen. This button also functions as an ESC key.
Introduction User’s Manual Keypad overlay A ten-key pad is integrated into the keyboard. Refer to the Keypad overlay section in Chapter 5, The Keyboard, for instructions on using the keypad overlay. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer. Instant security A hot key function blanks the LCD screen and disables the computer providing data security.
Introduction Optical Drive Power Clicking on the Optical Drive Power icon in the taskbar will turn the power to the optical media drive on or off. If the Optical Drive Power is set to off, the disc tray will not open even if the eject button is pushed - in this instance the power to the drive can be turned on by again clicking the Optical Drive Power icon.
Introduction Utilities This section describes preinstalled utilities and tells how to start them. For details on usage and operation, refer to each utility’s online manual, help files or readme.txt files. User’s Manual TOSHIBA Power Saver To access the power management program, click start, click Control Panel, click Performance and Maintenance and click the TOSHIBA Power Saver icon.
Introduction DVD Video Player The DVD Video Player is used to play DVDVideo. It has an on-screen interface and functions. Click start, point to All Programs, point to InterVideo WinDVD, then click InterVideo WinDVD. Bluetooth Stack for Windows by Toshiba This software enables communication between remote Bluetooth devices. Bluetooth cannot be used in models that do not have a Bluetooth module installed.
Introduction TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities to allow easy control of communication devices and network connections. TOSHIBA ConfigFree also allows you to find communication problems and create profiles for easy switching between locations and communication networks. To start ConfigFree, click start, point to All Programs, point to TOSHIBA, point to Networking and click ConfigFree.
Introduction User’s Manual CD/DVD Drive Acoustic Silencer This utility allows you to configure the read speed of the CD drive. You can either configure Normal Mode, which operates the drive at its maximum speed for quick data access, or Quiet Mode which runs it at single speed for CD audio playback and which lessens operational noise. This utility has no effect when access DVD media.
Introduction Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: User’s Manual DDR2-533/667 Memory Kit A 256, 512 or 1,024 MB memory module can easily be installed in the computer. DDR2-667 2 GB Memory Kit A 2,048 MB memory module (DDR2-667) can easily be installed in the computer. USB Floppy Disk Drive Kit The USB floppy disk drive accommodates either 3 1/2" 1.
Introduction User’s Manual Reserve Pen Additional Reserve Pens can be purchased from your TOSHIBA dealer for use in the event the main pen becomes lost or damaged. The Reserve Pen is stored inside the computer. External DVD-ROM / CD-R/RW Drive This drive is a DVD-ROM / CD-R/RW Drive that connects via one of the computer's USB ports. You can buy this module from your TOSHIBA dealer. External DVD Super Multi Drive This drive is a DVD Super Multi Drive that connects via one of the computer's USB ports.
Introduction Ultra Slim Bay options The following modules can be installed in the Ultra Slim Bay. All other modules are options. User’s Manual Ultra Slim Bay Hard Disk Drive Adaptor An adaptor lets you install an optional hard disk drive described in Chapter 8, Optional Devices. Ultra Slim Bay DVD-ROM / CD-R/RW Drive Kit Refer to the Features section for details. Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit Refer to the Features section for details.
Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Legal Footnote (Non-applicable Icons)*8 For more information on the Legal Footnote regarding Non-applicable Icons, please refer to the Legal Footnotes section in Chapter 10. Click the *8. Front with the display closed The following figure shows the computer’s front with its LCD display panel in the closed position.
The Grand Tour ■ Turn WiFi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any WiFi or Bluetooth functionality. ■ Always turn off WiFi or Bluetooth functionality if the PC is near automatic control equipment or appliances such as automatic doors or fire detectors.
The Grand Tour Left side The following figure shows the computer’s left side. Cooling vents Security lock slot Universal Serial bus (USB 2.0) ports i.LINK (IEEE1394) port PC card eject button PC card slot The left side of the computer Cooling vents Cooling vents help CPU keep from overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents.
The Grand Tour i.LINK (IEEE1394) port This port allows you to connect an external device, such as a digital video camera for highspeed data transfer. Right side The following figure shows the computer’s right side. Tablet PC Pen Tablet PC Pen Slot Bridge media slot Bridge media slot indicator Ultra Slim Bay The right side of the computer Tablet PC Pen slot The Tablet PC Pen slot provides storage for the Tablet PC Pen.
The Grand Tour Back side The following figure shows the computer’s back side. DC IN 15V jack USB port LAN active indicator (orange) External monitor port Modem jack Link indicator (green) LAN jack The back side of the computer DC IN 15V jack The AC adaptor connects to this jack. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer. Universal Serial Bus (USB 2.0) port The Universal Serial Bus port is on the back side.
The Grand Tour LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). The LAN has two indicators. Refer to Chapter 4, Operating Basics, for details. ■ Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply.
The Grand Tour Ultra Slim Bay See the Right side section in this chapter for details. Ultra Slim Bay latch Slide the latch to release or secure the Ultra Slim Bay ejector. Be sure to lock the Ultra Slim Bay latch before you transport or carry the computer. User’s Manual Notches Notches on the computer engage hooks on the TOSHIBA Express Port Replicator to ensure a secure connection.
The Grand Tour Ultra Slim Bay lock screw One screw secures the Ultra Slim Bay latch. Docking port This port enables connection of an optional TOSHIBA Express Port Replicator and a Slice Expansion Battery described in Chapter 8, Optional Devices. Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry. A plastic shutter protects the connector. Front with the display open This section shows the computer with the LCD display panel open.
The Grand Tour User’s Manual Display screen The LCD screen displays high-contrast text and graphics. The available resolution depends on the model. With XGA, you can change the resolution between 800 × 600 and 1024 × 768 pixels. With SXGA+, between 800 × 600 and 1400 × 1050 pixels. Refer to Display Controller and Modes section in Appendix B. When the computer operates on the AC adaptor the LCD screen’s image will be somewhat brighter than when it operates on battery power.
The Grand Tour TOSHIBA Presentation button Press this button to display the same image on both internal and external monitors, or to use multi-monitor display (Windows XP Only). The default setting is "Presentation (Same Image 1024 × 768)" - this means the same image will be displayed on both internal and external monitors with a resolution of 1024 × 768 pixels. "When using the "Presentation (Different Image)" setting, you can use the internal and external monitors in wide screen mode (Windows XP only).
The Grand Tour System indicators LEDs beneath icons, light when various computer operations are in progress. System indicators User’s Manual DC IN The DC IN indicator glows green when DC power is supplied from the AC power adaptor. If the adaptor’s output voltage is abnormal or if the power supply malfunctions, this indicator flashes orange. Power The Power indicator glows green when the computer is on.
The Grand Tour Keyboard indicators The figures below show the positions of the keypad overlay indicators and the Caps Lock indicator. When the Arrow mode indicator glows the keypad overlay lets you control the cursor. When the Numeric mode indicator glows the keypad overlay lets you enter numbers. When the Caps Lock indicator glows the keyboard is in all-caps mode. Caps Lock indicator Caps Lock indicator Caps Lock This indicator glows green when the alphabet keys are locked in uppercase.
The Grand Tour USB floppy disk drive (optional) The USB floppy disk drive accommodates 1.44-megabyte or 720-kilobyte floppy disks and connects to the USB port. USB connector Disk-In-Use Indicator Floppy disk slot Eject button USB floppy disk drive USB connector Insert this connector into one of the USB ports of your computer. Disk-In-Use Indicator This indicator lights when the floppy disk is being accessed. Floppy disk slot Insert a floppy disk in this slot.
The Grand Tour Optical media drives The computer is installed with either a DVD-ROM / CD-R/RW or a DVD Super Multi drive. An ATAPI interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD, an indicator on the drive glows. For information on loading and unloading discs refer to the Using optical media drives section in Chapter 4, Operating Basics.
The Grand Tour Formats The drives support the following formats: ■ ■ ■ ■ ■ CD-ROM DVD-ROM CD-DA Photo CD™ (single/multi-session) CD-ROM XA Mode 2 (Form1, Form2) ■ ■ ■ ■ ■ DVD -Video CD-Text CD-ROM Mode 1, Mode 2 Enhanced CD (CD-EXTRA) Addressing Method 2 DVD-ROM / CD-R/RW drive The full-size DVD-ROM / CD-R/RW drive module lets you record data to rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor.
The Grand Tour DVD Super Multi drive Double Layer The full-size DVD Super Multi drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge. DVD read 8 speed (maximum) DVD-R write 8 speed (maximum) DVD-R DL write 2 speed (maximum) DVD-RW write 4 speed (maximum) DVD+R write 8 speed (maximum) DVD+R DL write 2.
The Grand Tour The AC adaptor (3-pin plug) ■ The Universal AC Adaptor and power cord bundled with this product may differ depending on the product model. Depending on the model, a 2-pin plug or 3-pin plug set of the above may be bundled. ■ Do not use a 3-pin to 2-pin conversion plug. ■ The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region.
Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: ■ Setting up your work space - for your health and safety Be sure also to read Instruction Manual for Safety & Comfort. This guide, which is included with the computer, explains product liability.
Getting Started General conditions In general, if you are comfortable, so is your computer, but read the following to make sure your work site provides a proper environment. ■ Select a work area that has: ■ a well-designed and functioning ventilation system that does not forcefully direct air on you ■ good air circulation ■ a comfortable ambient temperature and relative humidity.
Getting Started ■ Leave ample ventilation room for the fan. Do not block the vents. ■ If the PC interferes with radio equipment, turn the PC power off immediately. Such interference could cause equipment malfunction. ■ Never place your PC on a shaky table, uneven, tilted surface or other unstable location. Your PC may fall, causing damage to the PC or possibly injury. ■ Never leave the power to your PC on continuously for more than 24 hours. Turn the power off when this product is not in use.
Getting Started Seating and posture Maintain a comfortable working posture when using your PC where your body joints are naturally aligned to reduce stress on different parts of your body. Consider the following: Below eye level 90°angles Foot rest Posture and positioning of the computer ■ Keep hands, wrists, and forearms straight, in-line and roughly parallel to the floor. ■ Keep head level, or bent slightly forward, forward facing, and balanced. Generally the head is in-line with the torso.
Getting Started ■ Position the PC so that the light source does not shine or reflect directly onto the display or shine or reflect directly into the eyes of the user. ■ Shield the PC from direct light by using tinted windows or by installing blinds or a screen. ■ Use soft, indirect lighting. ■ Adjust the display panel to provide maximum visibility. Work habits A key to avoiding discomfort or injury from repetitive strain is to vary your activities.
Getting Started ■ Never turn off the power, disconnect an external storage device or remove storage media during data read/write. Doing so can cause data loss. ■ Never format storage media without checking its content. Formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
Getting Started ■ Do not expose the computer to rapid temperature changes (such as would be the case if you brought the PC from a cold environment into a warm room). When rapid temperature changes are unavoidable, leave the computer for around two hours before turning it on to prevent the formation of condensation. ■ Remove all external peripheral devices and their connection cables from the computer before carrying. ■ Do not drop the computer or apply excessive impact to it.
Getting Started ■ Always use the Toshiba AC adaptor that was provided with your PC and the Toshiba Battery Charger (that may have been provided with your PC), or use Toshiba recommended alternate models to avoid any risk of fire or other damage to the PC. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the PC possibly resulting in serious injury. ■ Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compatible.
Getting Started 1. Connect the power cord to the AC adaptor. Connecting the power cord to the AC adaptor (2-pin plug) Connecting the power cord to the AC adaptor (3-pin plug) The Universal AC Adaptor and power cord bundled with this product may differ depending on the product model. Depending on the model, a 2-pin plug or 3-pin plug set of the above may be bundled. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the back of the computer.
Getting Started Opening the display The computer’s LCD display panel can be opened in a wide range of angles for optimal viewing. 1. Push the display latch on the front of the computer to unlatch the display panel. 2. While holding down the palm rest with one hand so that the main body is not raised, lift the panel slowly. Adjust the angle of the panel to provide optimal clarity. Use reasonable care when opening and closing the LCD display panel.
Getting Started 2. Slide and hold the computer’s power button. Power button Turning on the power Starting up for the first time When you first turn on the power, the computer’s initial screen is the Microsoft Windows XP Startup Screen Logo. Follow the on-screen directions for each screen. During setup, you can click the Back button to return to the previous screen. Be sure to read the Windows End User License Agreement display carefully.
Getting Started 4. Turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. Standby Mode If you have to interrupt your work, you can turn off the power without exiting from your software. Data is maintained in the computer’s main memory. When you turn on the power again, you can continue working right where you left off.
Getting Started Executing standby You can also enable Standby by pressing Fn + F3. See Chapter 5, The Keyboard, for details. You can enter Standby Mode in one of three ways: 1. Click start, click Turn Off Computer and click Stand By. 2. Close the computer’s LCD display panel. This feature must be enabled. Refer to the Setup Actions tab in TOSHIBA Power Saver Utility located within the Control Panel application (open Performance and Maintenance and then open TOSHIBA Power Saver). 3. Slide the power button.
Getting Started For the computer to shut down in Hibernation Mode, this feature must be enabled in two places: the Hibernate tab in Power Options and Setup Actions tab in TOSHIBA Power Saver. If you do not configure this feature, the computer will shut down in Standby Mode - if battery power becomes depleted, data saved in Standby Mode will be lost. ■ You can return to your previous working environment immediately when you turn on the computer.
Getting Started Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. Restarting the computer Certain conditions require that you reset the system. For example, if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. ■ There are three ways to reset the computer system: 1. Click start then click Turn off computer. From the Turn off computer menu select Restart. 2.
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Chapter 4 Operating Basics This chapter describes the basic operations of your computer and precautions when using it, as well as the handling of CD/DVD. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Touch Pad Touch Pad control buttons Touch Pad and Touch Pad control buttons Two buttons below the Touch Pad are used like the buttons on a mouse pointer.
Operating Basics You can also tap the Touch Pad to perform functions similar to those of the left button. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the material you want to move. Leave your finger on the Touch Pad after the second tap and move the material. Using the Tablet PC Pen and Reserve Pen You can use the Tablet PC Pen to execute actions and enter data. Hold the Tablet PC Pen in a natural position and tap, press or trace on the screen lightly.
Operating Basics Observe the following precautions on the handling of the Tablet PC Pen. ■ Do not tap or press the Tablet PC Pen forcefully against the display as this could damage the Tablet PC Pen and the screen itself. ■ Avoid using or keeping the Tablet PC Pen in areas where the temperature can change rapidly or in places, such as a car, where the Tablet PC Pen is exposed to direct sunlight.
Operating Basics Removing the Tablet PC Pen Remove the Tablet PC Pen as described below. 1. Gently push the Tablet PC Pen towards the middle of the computer. The pen will then protrude slightly from the side. Tablet PC Pen slot Tablet PC Pen Tablet PC Pen slot Tablet PC Pen slot Removing the Tablet PC Pen 2. Pull the Tablet PC Pen to remove it from the Tablet PC Pen slot. Inserting the Tablet PC Pen The Tablet PC Pen is included in the accessory tray when purchased.
Operating Basics Double tap Lightly tap the tip of the Tablet PC Pen twice on an object and lift it immediately to execute an action. A double-tap is similar to double-clicking the left touch pad control button. Press and hold Touch the tip of the Tablet PC Pen to the display screen and hold it there to display a pop-up menu or other action. Press and hold is similar to clicking the right touch pad control button. Drag Touch the Tablet PC Pen to the screen.
Operating Basics Removing the Reserve Pen case To remove the Reserve Pen case, follow the steps below. 1. Save your work. 2. Turn the computer’s power off. Make sure the Power indicator is off. 3. Remove all cables connected to the computer. 4. Close the LCD display panel and turn the computer upside down. 5. Slide and then lift out the Reserve Pen case. Push lightly at the point shown by the arrow using an object with a thin tip.
Operating Basics Storing and Removing the Reserve Pen from the Reserve Pen case Follow the procedures below to remove the Reserve Pen from the Reserve Pen case. Removing the Reserve Pen from the Reserve Pen case 1. Lift the Reserve Pen up from the Reserve Pen case by its end. Reserve Pen Reserve Pen case Removing the Reserve Pen from the Reserve Pen case Storing the Reserve Pen in the Reserve Pen case 1. Insert the tip of the Reserve Pen into the Reserve Pen case holder and press down.
Operating Basics Changing to the Tablet mode To change from laptop mode to the Tablet mode, follow the instructions below. Changing to the Tablet mode (1) ■ Place the computer on a stable, flat surface such as a desktop and rotate the LCD display panel slowly, holding the panel at its lower part. The LCD display panel is designed not to rotate more than 180 degrees. Rotating the LCD display panel more than 180 degrees with an excessive force will damage the panel and the computer.
Operating Basics 2. Rotate the LCD display panel clockwise slowly. Changing to the Tablet mode (2) Do not apply excessive rotating force to the LCD display panel. It causes damage of the LCD display panel. 3. Turn the display latch 180 degrees to its down position. 4. Close the LCD display panel slowly with display surface facing upwards. Display latch Changing to the Tablet mode (3) 5. Insert the display latch in the slit.
Operating Basics 6. Press the LCD display panel downward softly.
Operating Basics ■ Execute the following applications on Primary landscape: ■ 3D game software ■ 3D screen saver ■ Playback of a motion picture as would be the case using DVD-Video playback on the computer connected to an external DVD-ROM Drive. ■ The screen cannot automatically rotate in the following cases.
Operating Basics Method 3: Changing the screen orientation using Task Bar 1. Right click "Change tablet and pen settings" icon in the Task Bar. Click "Change screen orientation" from the menu. The screen orientation is set to change in the following order when purchased. You can change the above sequence through the following procedure: 1. Double click Change tablet and pen settings icon in the Task Bar. 2. Click Change button in Display tab. 3.
Operating Basics It is safer if you hold the computer with both hands horizontally as shown in the below example. The computer is shaken horizontally. The computer is shaken perpendicularly. Shake the computer Changing to the laptop mode To change the operating mode to the Laptop Mode, follow the instructions below. 1. Press the Display latch and raise the display to the upright position carefully. 2. Rotate the display counter-clockwise slowly. 3.
Operating Basics Points to note about the Fingerprint Sensor Failure to follow these guidelines might result in (1) damage to the sensor or cause sensor failure, (2) finger recognition problems, or lower finger recognition success rate. ■ Do not scratch or poke the sensor with your nails or any hard or sharp objects. ■ Do not press the sensor strongly. ■ Do not touch the sensor with a wet finger or any wet objects. Keep sensor surface dry and free of water vapor.
Operating Basics How to Delete the Fingerprint Data Saved fingerprint data is stored in non-volatile memory inside the fingerprint sensor. If you hand over the computer to others, or dispose of it, it is recommended that you perform the following operations. 1. Click start, point to All Programs, point to Protector Suite QL and click Control Center. 2. The Protector Suite Software screen is displayed. 3. Click Fingerprints and click Delete. 4. Click Settings and click Fingerprint Storage Inspector. 5.
Operating Basics Align your fingertip with the sensor as shown in the drawing and Swipe Points to note about the Fingerprint Utility Backups for saved fingerprint data and saved information in the PasswordBank can be performed in Import or Export User Data under Fingerprint Software Management. However, encrypted files cannot be backed within Mysafe using this function.
Operating Basics You can also start User Enrollment Wizard using the following method. ■ Click the Protector Suite QL icon in the Task Bar. ■ Swipe your finger across the Fingerprint Sensor. 2. Click Next. 3. The User’s Password screen is displayed. Ensure the same Windows logon username is displayed before entering a password into the Enter your password field. Click Next. 4. The Hints for Fingerprint Enrollment screen is displayed.
Operating Basics If the fingerprint authentication fails, please logon using the Windows logon password. Please logon using the Windows logon password if the fingerprint authentication failed for three consecutive tries. To logon using the Windows logon password, enter the Windows logon password at the "Welcome" screen as normal. A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration.
Operating Basics 3. The Fingerprint Software Management screen is displayed. Click Settings and click Power-on Security. 4. The Protector Suite Settings screen is displayed. Place a checkmark in Allow power-on security single sign-on within Enable logon support and click OK.
Operating Basics How to Swipe the Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you when in portrait mode, and sideways when in either landscape mode or Laptop mode.
Operating Basics USB connector USB port Connecting the USB floppy disk drive If you connect the USB floppy disk drive after turning on the computer, it will take about 10 seconds for the computer to recognize the drive. Do not disconnect and reconnect before 10 seconds has elapsed. Disconnecting USB floppy disk drive When you have finished using the USB floppy disk drive, follow the procedures below to disconnect it: 1.
Operating Basics The TOSHIBA Mobile Extension is preinstalled to support hot swapping under Windows. Refer to Chapter 1, Introduction for information on using this utility to change modules while the computer’s power is on. Removing a module Remove the Ultra Slim Bay module as described below. 1. Wait for the indicator light to go out to make sure all disk activity has stopped. 2. Turn the computer upside down. Wait for all disk indicators to go out before you turn over the computer.
Operating Basics Inserting a module Insert the Ultra Slim Bay Hard Disk Drive adaptor as described below. 1. Insert the Ultra Slim Bay Hard Disk Drive adaptor in the computer as shown below and press until the ejector mechanism clicks. 2. If you want to lock the Ultra Slim Bay Hard Disk Drive adaptor, place the Ultra Slim Bay lock screw in the hole for its lock position.
Operating Basics Loading discs To load CD/DVDs, follow the steps below. 1. When the computer’s power is on, press the eject button to open the disc tray slightly. Eject button Pressing the eject button 2. Grasp the disc tray gently and pull until it is fully opened.
Operating Basics 3. Lay the CD/DVD, label side up, in the disc tray. Laser lens Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the disc tray. After seating the CD/DVD, however, make sure it lies flat. ■ Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment.
Operating Basics If the CD/DVD is not seated properly when the disc tray is closed, the CD/DVD might be damaged. Also, the disc tray might not open fully when you press the eject button. Closing the CD/DVD disc tray Removing discs To remove the CD/DVD, follow the steps below. Do not press the eject button while the computer is accessing the media drive. Wait for the Ultra Slim Bay indicator to go out before you open the disc tray.
Operating Basics How to remove CD/DVD when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off. If the power is off, you can open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. Diameter 1.0mm Eject hole Manual release with the eject hole Turn off the power before you use the eject hole.
Operating Basics When writing to media using an optical drive, always connect the AC adaptor to a power plug socket. If data is written while powered by the batteries, writing may sometimes fail due to low battery power and data loss may occur. Before writing or rewriting Please observe the following points when you write or rewrite the data. ■ We recommend the following manufacturers of CD-R and CD-RW media. Media quality can affect write or rewrite success rates. CD-R: TAIYO YUDEN CO., LTD.
Operating Basics When writing or rewriting Note the following when you write or rewrite a CD-R or CD-RW. ■ Always copy data from the hard disk drive to the optical media. Do not use cut-and-paste as the original data will be lost if there is a write error. ■ Do not perform any of the following actions: ■ Change users in the Windows XP operating system. ■ Operate the computer for any other function, including use of a mouse or Touch Pad, closing/opening the LCD panel.
Operating Basics Important message Before you write or rewrite to CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs, read and follow all setup and operating instructions in this section. If you fail to do so, the DVD Super Multi drive may not function properly, and you may fail to write or rewrite, lose data or incur other damage. Disclaimer TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW or DVD-R/-RW/+R/+RW/-RAM disc that may be caused by writing or rewriting with this product.
Operating Basics DVD-R DL: (Double Layer supported model only) MITSUBISHI CHEMICAL CORPORATION DVD+R: MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. DVD+R DL: (Double Layer supported model only) MITSUBISHI CHEMICAL CORPORATION DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 VICTOR COMPANY OF JAPAN.LIMITED MITSUBISHI CHEMICAL CORPORATION DVD+RW: MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. DVD-RAM: DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.
Operating Basics ■ Data deleted (erased) from a CD-RW, DVD-RW, DVD+RW and DVD-RAM disc cannot be recovered. Check the content of the disc carefully before you delete it. If multiple drives that can write data to discs are connected, be careful not to delete data from the wrong drive. ■ In writing to a DVD-R/-RW, DVD+R/+RW or DVD-RAM disc, some disc space is required for file management, so you may not be able to write the full capacity of the disc.
Operating Basics When writing or rewriting Please observe/consider the following when you write or rewrite to a CD-R/RW, DVD-R/-RW/-RAM or DVD+R/+RW disc. ■ Do not perform any of the following actions when writing or rewriting: ■ Change users in the Windows XP operating system. ■ Operate the computer for any other function, including using a mouse or Touch Pad or closing/opening the LCD panel. ■ Start a communication application such as a modem. ■ Apply impact or vibration to the computer.
Operating Basics ■ RecordNow! cannot record in packet format. ■ You might not be able to use the "Exact Copy" function of RecordNow! to back up a DVD-R/-RW or DVD+R/+RW disc that was made with other software on a different DVD-R/-RW or DVD+R/+RW recorder. ■ If you add data to a DVD-R and DVD+R disc that you have already recorded to, you might not be able to read the added data under some circumstances. It cannot be read in 16-bit operating systems, such as Windows 98SE and Windows Me.
Operating Basics DLA for TOSHIBA Note the following limitations when you use DLA: ■ This software supports only rewritable discs (DVD+RW, DVD-RW, and CD-RW). It does not support DVD+R, DVD-R, and CD-R discs that are not rewritable. ■ DLA does not support formatting and writing to a DVD-RAM disc - these functions are performed by DVD-RAM Driver Software.
Operating Basics How to make a DVD-Video Simplified steps for making a DVD-Video from video data captured from a DV-Camcorder: 1. Click [Start] - [All Programs] - [InterVideo WinDVD Creator2] [InterVideo WinDVD Creator] to launch WinDVD Creator. 2. Click [Capture] button then capture the video data from the DV-Camcorder via IEEE1394. 3. Click [Edit] button then drag the video clips from [Video Library] tab to the edit track. 4. Click [Make Movie] button in the top bar. 5.
Operating Basics ■ While recording video to DVD or tape, please close all other programs. ■ Do not run software like a screen saver because it can put a heavy load on the CPU. ■ Do not run communication applications like a modem or a LAN. 2. Before recording the video to DVD ■ When you record to DVD discs, please use only media recommended by TOSHIBA. ■ Do not set the working drive to a slow device like a USB 1.1 hard disk drive or it will fail to write the DVD.
Operating Basics Media care This section provides tips on protecting data stored on your CD/DVDs and floppy disks. Handle your media with care. The following simple precautions will increase the lifetime of your media and protect the data stored on them: CD/DVDs 1. Store your CD/DVDs in the container they came in to protect them and keep them clean. 2. Do not bend the CD/DVD. 3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD/DVD that contains data. 4.
Operating Basics 8. Do not eat, smoke, or use erasers near your floppy disks. Foreign particles inside the floppy disk’s jacket can damage the magnetic surface. 9. Magnetic energy can destroy the data on your floppy disks. Keep your floppy disks away from speakers, radios, television sets and other sources of magnetic fields. Sound System This section describes audio controls including sound levels and power management.
Operating Basics Volume control To adjust the audio volume in Windows for both playback and recording, click the Levels tab. To hear the voice from a microphone or the analog sound from the line input, disable the Mute button in the Input Monitor, and then disable the Audio power management function described below. Audio power management The audio controller can be powered down when the audio function is not used. To disable audio power management, follow the steps below. 1. Click the Advanced tab. 2.
Operating Basics Modem Click the icon with the secondary mouse button to display the properties menu on the screen. ■ Connection to any communication line other than an analog phone line could cause a PC system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■ Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Operating Basics Properties menu Click the icon with the secondary mouse button to display properties menu on the screen. Setting You can enable or disable the following settings: AutoRun Mode The Region Select utility starts automatically when you start up the operating system. Open the Dialing Properties dialog box after selecting region. The dialing properties dialog box will be displayed automatically after you select the region. Location list for region selection.
Operating Basics ■ Connection to any communication line other than an analog phone line could cause a PC system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■ Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX). ■ Never connect the built-in modem to a key telephone system for residences or offices.
Operating Basics Disconnecting To disconnect the internal modular cable, follow the steps below. 1. Pinch the lever on the connector in the telephone jack and pull out the connector. 2. Disconnect the cable from the computer’s modem jack in the same manner. Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with a wireless communication switch.
Operating Basics ■ The values shown above are the theoretical maximums for Wireless LAN standards. The actual values may differ. ■ The transmission speed over the wireless LAN, and the distance over which the wireless LAN can reach, may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, client design and software/hardware configurations.
Operating Basics Bluetooth™ Stack for Windows® by TOSHIBA Please note that this software is specifically designed for the following operating systems: ■ Microsoft® Windows® 2000 Professional ■ Microsoft® Windows® XP Detailed information regarding the use with these operating systems is listed below. Please refer also to the electronic information which is included with each software. This Bluetooth™ Stack is based on the Bluetooth™ Version 1.1/1.2/2.0+EDR specification.
Operating Basics Wireless communication switch You can enable or disable Wireless LAN and Bluetooth functions, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch to the right to turn it on and to the left to turn it off. ■ Do not use the Wireless LAN (WiFi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
Operating Basics LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove an optional memory module while Wake-up on LAN is enabled. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
Operating Basics 1. Turn off the power to the computer and to all external devices connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. LAN jack LAN connector Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub. When the computer is exchanging data with the LAN, the LAN Active indicator glows orange.
Operating Basics Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Before moving the computer, it is recommended that you change the function of the HDD Protection. Refer to the section, Using the Hard Disk Drive (HDD) Protection, in this chapter. ■ Make sure all disk activity has ended before moving the computer. Check the HDD indicator on the computer.
Operating Basics Using the Hard Disk Drive (HDD) Protection This computer has a function for reducing the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, HDD Protection detects vibration, shocks and similar signs of movement of the computer, and automatically moves the hard disk drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact. ■ This function does not guarantee that the hard disk drive will not be damaged.
Operating Basics TOSHIBA HDD Protection Properties You can change the HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click start, point to All Programs, point to TOSHIBA, point to Utilities and click HDD Protection Setting. The window can also be started from the icon on the Taskbar or from the Control Panel. TOSHIBA HDD Protection Properties HDD Protection You can choose whether to enable or disable HDD Protection.
Operating Basics Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Details Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds. HDD Protection Message Specify whether to display a message when HDD Protection is active.
Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available. There are six types of keys: typewriter keys, function keys, soft keys, Hot keys, Windows special keys and keypad overlay.
The Keyboard Function keys: F1 … F12 The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, keys marked with icons execute specific functions on the computer. Refer to the section, Soft keys: Fn key combinations, in this chapter.
The Keyboard Press Fn + F10 or Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys (Fn + F11) or cursor control keys (Fn + F10). Refer to the Keypad overlay section in this chapter for more information on how to operate these keys. The power on default for both settings is off. Press Fn + F12 (ScrLock) to lock the cursor on a specific line. The power on default is off.
The Keyboard Instant security: Press Fn + F1 to blank the screen to prevent others from accessing your data. To restore the screen and original settings, press any key or press the Touch Pad. If a screensaver password is registered, a dialog box will appear. Enter the screensaver password and click OK. If no password is set, the screen will be restored when you press any key or press the Touch Pad. Power save mode: Pressing Fn + F2 changes the power save mode.
The Keyboard Internal LCD screen Brightness: Pressing Fn + F6 decreases the LCD screen brightness in decrements. When you press these hot keys, the current setting will be displayed for two seconds by an icon. You can also change this setting through the Screen brightness item of the Basic Setup tab in TOSHIBA Power Saver. Internal LCD screen Brightness: Pressing Fn + F7 increases the LCD screen brightness in increments.
The Keyboard LCD screen resolution selection: Press Fn + Space keys to change the display resolution. Each time when you press these hot keys, the LCD screen resolution changes as follows: The available resolution depends on the model. With XGA, you can change the resolution between 800 × 600 and 1024 × 768 pixels. With SXGA+, between 800 × 600 and 1400 × 1050 pixels. Optical Drive Power: Press the Fn + Tab keys to turn the power of the optical media drive on or eject the disc tray.
The Keyboard Windows special keys The keyboard provides two keys that have special functions in Windows: Windows logo key activates the start menu and the other, the application key, has the same function as the secondary mouse button. This key activates the Windows start menu. This key has the same function as the secondary mouse button. Keypad overlay Your computer’s keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one.
The Keyboard Numeric mode To turn on the Numeric mode, press Fn + F11. The Numeric mode indicator lights. Now try numeric data entry using the keys. Press Fn + F11 again to turn off the overlay. The numeric keypad overlay Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay was off. 2.
The Keyboard Temporarily changing modes If the computer is in Numeric mode, you can switch temporarily to Arrow mode by pressing a shift key. If the computer is in Arrow mode, you can switch temporarily to Numeric mode by pressing a shift key. Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation. But, you can generate these characters using their ASCII codes. With the overlay on: 1. Hold down Alt. 2. Using the overlay keys, type the ASCII code. 3.
Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor, battery pack and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
Power and Power-Up Modes Power conditions continued AC adaptor connected AC adaptor not connected Power on Power off (no operation) Secondary battery fully charged • Operates • No charge • LED: Secondary battery green DC IN green • No charge • LED: Secondary battery green DC IN green Secondary battery partially charged or no charge • Operates • Charge*2 • LED: Secondary battery orange DC IN green • Quick charge*2 • LED: Secondary battery orange DC IN green No Secondary battery installed • Operat
Power and Power-Up Modes Power on AC adaptor not connected Secondary battery charge is above low battery trigger point • Operates • LED: Secondary battery off DC IN off Secondary battery charge is below low battery trigger point • Operates • LED: Secondary battery flashes orange DC IN off Secondary battery charge is exhausted Computer shuts down *3 No Secondary battery is installed • No operation *5 • LED: Secondary battery off DC IN off Power off (no operation) *1 When the Slice Expansion batter
Power and Power-Up Modes Power indicators As shown in the above table, the Battery, Secondary battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status. Battery indicator Check the Battery indicator to determine the status of the main battery and the Secondary battery indicator to determine the status of the Slice Expansion battery.
Power and Power-Up Modes Power indicator Check the Power indicator to determine the power status: Green Indicates power is being supplied to the computer and the computer is turned on. Flashing orange Indicates power is being supplied to the computer while the computer is in Standby Mode. The indicator turns on for one second and off for two seconds. No light Under any other conditions, the indicator does not light.
Power and Power-Up Modes ■ The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Always use the battery pack supplied as an accessory or an equivalentAlways use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual.
Power and Power-Up Modes Real Time Clock (RTC) battery The Real Time Clock (RTC) battery provides power for the internal real time clock and calendar. It also maintains the system configuration. If the RTC battery becomes completely discharged, the system loses this data and the real time clock and calendar stop working. The following message appears when you turn on the power: S **** RTC battery is low or CMOS checksum is inconsistent **** Press [F1] key to set Date/Time.
Power and Power-Up Modes 3. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or a fire, and could also damage the battery pack. Always wrap the battery pack in plastic (or place it in a plastic bag) whenever transporting it, to avoid exposing the terminals to another conductive object which could result in serious injury.
Power and Power-Up Modes 13. Always immediately turn the power off and disconnect the power cable plug from the plug socket if you observe any of the following conditions: ■ Offensive or unusual odor ■ Excessive heat ■ Discoloration ■ Deformation ■ Smoke ■ Other unusual event during use, such as abnormal sound In such an event, immediately remove the battery pack from the PC.
Power and Power-Up Modes Note 1. Never remove the battery pack while the Wake-up on LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function. 2. Never remove the battery pack while the Wake-up on Wireless LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on Wireless LAN function. 3.
Power and Power-Up Modes Time The following table shows the approximate time required to fully charge a discharged battery. Charging time (hours) Battery type Power on Power off Battery pack (4700mAh) about 3.0 to 13.0 about 3.0 Slice Expansion Battery (4000mAh) about 3.0 to 10.5 about 3.0 RTC battery 8 Doesn't charge The charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you use the computer.
Power and Power-Up Modes Monitoring battery capacity Remaining battery power can be monitored in TOSHIBA Power Saver. ■ Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. The computer needs this time to check the battery’s remaining capacity and to calculate the remaining operating time, based on the current power consumption rate and remaining battery capacity. The actual remaining operating time may differ slightly from the calculated time.
Power and Power-Up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods: Retention time Battery type State and Retention Time Battery pack (4700mAh) about 6 days (Standby mode) about 70 days (Boot mode) Slice Expansion Battery (4000mAh) about 5 days (Standby mode) about 60 days (Boot mode) RTC battery 30 days Extending battery life To maximize the life of your battery pack: ■ At least o
Power and Power-Up Modes Replacing the battery pack The battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging. It will need to be replaced when it reaches the end of its operating life. You might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source. This section explains how to remove and install the battery pack.
Power and Power-Up Modes 6. Slide the battery release latch to free the battery pack for removal, then slide out the battery pack. Battery pack Battery release latch Releasing the battery pack (2) To install a battery pack, follow the steps below. Do not touch the battery release latch while holding the computer. Or you may get injured by the dropped battery pack by unintentional release of the battery release latch. 7. Insert the battery pack. 8.
Power and Power-Up Modes TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set in the TOSHIBA Password Utility are different from the Windows password. User Password To start the utility, point to or click the following items: start -> All Programs -> TOSHIBA -> Utilities ->Password Utility The User Password dialog box contains two main fields: User Password and User Token.
Power and Power-Up Modes ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD. If you can’t accept this risk, don’t register the HDD User Password.
Power and Power-Up Modes Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password, execute the file TOSPU.EXE. The file is located at: C:\Program Files\Toshiba\Windows Utilities\SVPWTool\TOSPU.EXE This utility lets you do the following: ■ Register, delete or change the Supervisor Password. ■ Create or invalidate a Supervisor Password token.
Power and Power-Up Modes Tablet mode Enter your password by tapping the on-screen keyboard using the Tablet PC Pen. On-screen keyboard ■ The beep sounds when tapping the on-screen keyboard with the Tablet PC Pen. An * (asterisk) is displayed after "Password =" and one character is input for every tapping. Register your password to the computer in the laptop mode using the standard keyboard. Refer to TOSHIBA Password Utility, in this chapter for the detail.
Power and Power-Up Modes Panel power on/off You can set up your computer so that power turns off automatically when you close the display panel. When you open the panel, power will be turned on in Standby Mode or Hibernation Mode but not in boot mode. If the panel power off function is enabled and you manually shut down Windows, do not close the computer’s LCD display panel until the shut down process has been completed.
Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer, and provides information on setting up the Execute-Disable Bit Capability and TPM. Accessing HW Setup To run HW Setup, click start, click Control Panel, click Printers and Other Hardware and select TOSHIBA HWSetup. HW Setup window The HW Setup window contains the following tabs: General, Display, Boot Priority, Keyboard, CPU, LAN, Device Config and USB.
HW Setup General This window displays the BIOS version and contains two buttons: Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. Display This tab lets you customize your computer’s display settings for either the internal LCD screen or an external monitor.
HW Setup Boot Priority Boot Priority Options This option sets the priority for booting the computer. Select from the following settings: HDD −> FDD −> CD-ROM −> LAN The computer looks for bootable files in the following order: HDD, floppy disk drive*1, CD-ROM*2 and LAN (Default). FDD −> HDD −> CD-ROM −> LAN The computer looks for bootable files in the following order: floppy disk drive*1, HDD, CD-ROM*2 and LAN.
HW Setup To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in HDD, Ultra Slim Bay HDD, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot. A bar will appear only under the selected device. 3. Use the left/right cursor keys to highlight the boot device you want and press Enter.
HW Setup HDD Priority Options If more than one HDD is installed in the computer, this option lets you set the priority for HDD detection. If the first detected HDD has a boot command, the system will boot from the HDD. Built-in HDD 1 -> Built-in HDD 2 -> USB (Default) The priority is set as Built-in HDD 1 -> Built-in HDD 2 -> USB. Built-in HDD 2 -> Built-in HDD 1 -> USB The priority is set as Built-in HDD 2 -> Built-in HDD 1 -> USB.
HW Setup USB Memory BIOS Support Type Set the type of the USB memory as a startup device. HDD Set the type of the USB memory to be equivalent to the HDD (Default). * Based on the [HDD] order in the [Boot Priority Options] item. The order with respect to the other HDD can be set in the [HDD Priority Options] item. FDD Set the type of the USB memory to be equivalent to the FDD. * Based on the [FDD] order in the [Boot Priority Options] item.
HW Setup LAN Wake-up on LAN This feature lets the computer’s power be turned on when it receives a wake-up signal from the LAN. Enabled Enables Wake-up on LAN. Disabled Disables Wake-up on LAN (Default). Do not install or remove an optional memory module while Wake-up on LAN is enabled. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. Built-in LAN This feature enables or disables the Built-in LAN.
HW Setup USB-FDD Legacy Emulation Use this option to enable or disable USB floppy disk drive legacy emulation. If your operating system does not support USB, you can still use a USB floppy disk drive by setting the USB-FDD Legacy Emulation item to Enabled. Enabled Enables the USB floppy disk drive legacy emulation function (Default). Disabled Disables the USB floppy disk drive legacy emulation function.
HW Setup Select either the Execute-Disable Bit Capability or settings in the security controller to make changes. Please refer to the operating instructions displayed in the settings screen. Ending the BIOS Setup Program Save the changes and end the program. 1. Press the End Key. The "Are you sure? (Y/N) The changes you made will cause the system to reboot." message is displayed. 2. Press the Y key. The configured settings are saved and the BIOS setup program ends.
HW Setup Enhanced C-States This feature enables or disables the Enhanced C-States. Enabled This lowers the power consumption (Default). Disabled This does not lower the power consumption. Execute-Disable Bit Capability This setting, which is displayed on the first page of the setup screen, configures the Execute-Disable Bit function of the CPU.
HW Setup Clear TPM Owner This setting is used to erase the data in TPM when disposing of the computer or when the owner of the computer changes, etc. Once this operation is carried out, the TPM configuration settings are erased, such that the encrypted data can no longer be decrypted and the files can no longer be read. Please backup or delete the data as necessary before carrying out this operation. The operating procedure is as follows: 1.
Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility.
Optional Devices PC card The computer is equipped with a PC card slot that can accommodate a Type II card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slot supports 16-bit PC cards, including PC card 16’s multifunction card and CardBus PC cards. CardBus supports the new standard of 32-bit PC cards. The bus provides superior performance for the greater demands of multimedia data transmission. PC cards can sometimes become hot during PC operation.
Optional Devices Removing a PC card To remove the PC card, follow the steps below. 1. Open the Safely Remove Hardware icon on the Task Bar. 2. Point to PC card and click. 3. Press the PC card eject button to extend it. If the PC card is not inserted all the way, the eject button may not cause it to pop out sufficiently to allows it to be grasped. Be sure to push the PC card firmly into the computer and slide the eject button again. 4. Press the extended eject button to pop the card out slightly. 5.
Optional Devices Media care Observe the following precautions when handling the card. Card care ■ Do not twist or bend cards. ■ Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. ■ Do not touch the metal part of a card or expose it to liquids or let it get dirty. ■ After using card, return it to its case. ■ The card is designed so that it can be inserted only one way. Do not try to force the card into the slot.
Optional Devices 2. Press gently to ensure a firm connection. SD card Bridge media slot Inserting an SD card ■ Make sure the SD card is oriented properly before you insert it. ■ Do not turn the computer off or switch to Standby Mode or Hibernate Mode while files are being copied - doing so may cause data to be lost. Removing an SD card To remove an SD card, follow the steps below. 1. Open the Safely Remove Hardware icon on the Task Bar. 2. Point to SD card and click. 3.
Optional Devices SD memory card SD cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD card flash-memory. The cards have a high level of security and copy protection features. SD memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device.
Optional Devices Write protection Memory Stick can be write protected to safeguard your data. To writeprotect a Memory Stick, slide the lock on the back of the Memory Stick to the lock position. Inserting a Memory Stick To insert a Memory Stick, follow the steps below. 1. Insert the Memory Stick into the Bridge media slot. 2. Press gently to ensure a firm connection.
Optional Devices xD picture card The computer is equipped with a Bridge media slot that can accommodate xD picture cards with various memory capacities. The xD picture card let you easily transfer data from devices, such as digital cameras that use xD picture card flash-memory. Keep foreign objects out of the Bridge media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the PC or keyboard.
Optional Devices Memory expansion You can install additional memory in the computer’s memory module slot to increase the amount of RAM. This section describes how to install and remove a memory module. ■ Place a mat beneath the computer to prevent scratching or damaging the computer's lid when installing/replacing the memory module. Avoid mats made of materials that generate static electricity.
Optional Devices Installing a memory module There are slots for two memory modules. The procedures are the same for installing either module. 1. Set the computer to boot mode and turn the computer’s power off. Make sure the Power indicator is off. Refer to the Turning on the power section in Chapter 3, Getting Started. 2. Remove AC adaptor and all cables connected to the computer. 3. Turn the computer upside down and remove the battery pack.
Optional Devices 8. Lift up the back of the keyboard, rotate it toward you and lay in face down on the palm rest. ■ When you move the keyboard forward, do not touch the keys. Doing so could cause misalignment. Hold the keyboard by the sides and lay it gently on the palm rest. ■ The keyboard is connected to the computer by a keyboard ribbon cable. Be careful not to apply tension to this cable when you lift up the keyboard. Do not try to disconnect this cable.
Optional Devices 10. Fit the memory module's connectors into the socket at about a 45 degree angle and push the module down until latches on either side snap into place. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot. Slot A Slot B Installing the memory module 11. Screw in the two screws and replace the memory module cover. Screws Memory module cover Seating the memory module cover 12.
Optional Devices Do not bend the keyboard ribbon cable. 13. Insert the tabs on the front of the keyboard into the corresponding notches on the computer and place the keyboard down. When seating the keyboard, be sure to connect the circuit board if the keyboard ribbon cable was pulled out while you were removing the keyboard. 14. Screw the two screws and secure the keyboard. Be sure to use all two screws removed in step 7. Make sure no screw was dropped into the computer.
Optional Devices 6. Grasp the sides of the module and pull it out. ■ If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Latches Removing the memory module 7.
Optional Devices Slice Expansion Battery This battery pack increases your computer's operating time when a main battery pack is also installed. For details on using the battery pack, follow the steps below. Connecting the Slice Expansion Battery Follow the steps below to connect the Slice Expansion Battery to the computer When handling Slice Expansion Battery, be careful not to short circuit the terminals.
Optional Devices Disconnecting the Slice Expansion Battery Follow the steps below to disconnect the Slice Expansion Battery to the computer. 1. Save your work. 2. Turn the computer’s power off. Make sure the Power indicator is off. 3. Remove all cables connected to the computer. 4. Lay the computer upside down. 5. Push the release latches in the direction of the arrows. Releasing the latches 6. Lift off the Slice Expansion Battery. Removing the Slice Expansion Battery 7.
Optional Devices Battery Charger The battery charger provides a convenient way to charge battery packs without requiring the use of your computer. The battery charger holds up to two battery packs (lithium ion). HDD Kit (Serial-ATA) An extra hard disk drive expands the flexibility of your system and lets you carry your data without carrying the computer. Use a size 1 Phillips screwdriver. Removing the hard disk drive pack To remove the hard disk drive pack, follow the steps below. 1.
Optional Devices 8. With the hard disk drive in a vertical position, lift it straight up and away from the connector. Connector Plastic tab Hard disk drive pack Removing the hard disk drive pack Installing the HDD Kit (Serial-ATA) To install the HDD Kit (Serial-ATA), follow the steps below. 1. Move the connector until it is vertical. 2. Hold the hard disk drive vertically with its label on the left. 3. Connect the hard disk drive to the connector.
Optional Devices Ultra Slim Bay HDD Adaptor You can increase your computer’s data storage capacity by installing an additional 80.0 billion bytes (74.53 GB) and 100.0 billion bytes (93.16 GB) hard disk drive in the Ultra Slim Bay. To install a hard disk drive in the Ultra Slim Bay HDD adaptor follow the steps below. 1. Slide the lock to the unlock position and open the lid. Lock Lid Opening the lid 2.
Optional Devices 3. Close the lid and slide the lock to the lock position. Lid Closing the lid For details on inserting the Ultra Slim Bay HDD adaptor in the computer’s Ultra Slim Bay slot, refer to Chapter 4, Operating Basics. USB FDD Kit The USB FDD Kit module can be connected to a USB port. For details on connecting the USB floppy disk drive module, refer to Chapter 4, Operating Basics. Tablet PC Pen Use it as a spare to your computer. Spare pen tip and draw-out tool are included.
Optional Devices External monitor An external analog monitor can be connected to the external monitor port on the computer. The computer supports XGA and SXGA+ video modes. To connect a monitor, follow the steps below. 1. Turn the computer’s power off. 2. Connect the monitor cable to the external monitor port and tighten the screws on the left and right hand side. External monitor port Monitor cable Connecting the monitor cable to the external monitor port 3. Turn the monitor’s power on. 4.
Optional Devices Precautions ■ Make a back-up of your data before transferring it to the computer. There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. ■ Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise. Data can be destroyed.
Optional Devices ■ Do not connect or disconnect an i.LINK device while it is using an application or when the computer is automatically shutting it down to save power. Data might be destroyed. Disconnecting 1. Open the Safely Remove Hardware icon on the Task Bar. 2. Point to i.LINK (IEEE1394) device and click. 3. Disconnect the cable from the computer then from the i.LINK device. Refer also to the documentation that came with your i.LINK device.
Optional Devices Security lock Security locks enable you to anchor your computer and optional TOSHIBA Express Port Replicator to a desk or other heavy object to help prevent unauthorized removal of the computer or TOSHIBA Express Port Replicator. The computer has a security lock slot on the left side. Attach one end of a cable to a desk and the other end to the security lock slot. 1. Turn the computer so the left side faces you. 2. Align the holes for the security lock and attach the lock.
Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem solving process Resolving problems will be much easier if you observe the following guidelines: ■ Stop immediately when you recognize a problem exists. Further action may result in data loss or damage.
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer. This includes your printer and any other external device you are using. ■ Before you attach an external device, turn the computer off. When you turn the computer back on it recognizes the new device.
Troubleshooting Record your observations so you can describe them to your dealer. Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages.
Troubleshooting System start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password Self test When the computer starts up, the self test will be run automatically, and the following will be displayed: S In Touch with Tomorrow TOSHIBA This message remains on the screen for a few seconds.
Troubleshooting Overheating power down If the computer’s internal temperature becomes too high, the computer will automatically enter Hibernation or Standby Mode and shut down. Problem Procedure Computer shuts down and DC IN indicator blinks orange Leave the computer off until the DC IN indicator stops blinking. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking.
Troubleshooting Battery If you suspect a problem with the battery, check the DC IN indicator as well as the Battery indicator. For information on indicators and battery operation see Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn’t power the computer The battery may be discharged. Connect the AC adaptor to charge the battery. Battery doesn’t charge when the AC adaptor is attached (Battery or Ultra Slim Bay indicator does not glow orange.
Troubleshooting Real Time Clock Problem Procedure The following message is Displayed on the LCD screen: The charge in the RTC battery has run out - you will need to set the date and time in the BIOS setup using the following steps: 1. Press F1 key. BIOS setup will boot up. 2. Set the date in System Date. 3. Set the time in System Time. 4. Press End key. Confirmation message will appear. 5. Press Y key. BIOS setup will terminate and the computer will be rebooted.
Troubleshooting Internal LCD display panel Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, HW Setup, for more information. Problem Procedure No display Press hotkeys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Markings appear on the The marks may have come from contact with the LCD screen. keyboard or Touch Pad. Try wiping the LCD screen gently with a clean dry cloth.
Troubleshooting DVD-ROM&CD-R/RW drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive’s disc tray is securely closed. Press gently until it clicks into place. Check whether the drive power is on. If the power is off, click on the Optical Drive Power icon in the task tray and turn on the power. Open the disc tray and make sure the CD/DVD is properly seated. It should lie flat with the label facing up.
Troubleshooting Problem Procedure Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA. ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/disconnect external devices or install/remove internal cards during writing.
Troubleshooting Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 Check the region code on the DVD. It must match that on the DVD Super Multi drive. Region codes are listed in the Optical media drives section in Chapter 2, The Grand Tour.
Troubleshooting SD card Refer also to Chapter 8, Optional Devices. Problem Procedure SD card error occurs Reseat the SD card to make sure it is firmly connected. Check the card’s documentation. You cannot write to an SD memory card Make sure the card is not write protected. You cannot read a file Make sure the target file is on the SD memory card inserted in the slot. If problems persist, contact your dealer. Memory Stick/Memory Stick Pro Refer also to Chapter 8, Optional Devices.
Troubleshooting Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touch Pad User’s Manual Problem Procedure On-screen pointer does not respond to Pad operation The system might be busy. If the pointer is shaped as an hourglass, wait for it to return to its normal shape and try again to move it. Double-tapping does not work Try changing the double-click speed setting in the mouse control utility. 1.
Troubleshooting USB mouse Problem Procedure On-screen pointer does not respond to mouse operation The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it. Make sure the mouse is properly connected to the USB port. Double-clicking does not work Try changing the double-click speed setting in the mouse control utility. 1. Click start, click Control Panel, click Printers and Other Hardware and select Mouse icon. 2.
Troubleshooting USB device Refer also to your USB device’s documentation. Problem Procedure USB device does not work Check for a firm cable connection between the USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows XP documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard.
Troubleshooting Sound system Refer also to documentation for your audio devices. Problem Procedure No sound is heard Adjust the volume control dial. Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. Check Windows Device Manager.
Troubleshooting i.LINK (IEEE1394) device Problem Procedure i.LINK device does not function Make sure the cable is securely connected to the computer and to the device. Make sure the device’s power is turned on. Reinstall the drivers. Open the Windows Control Panel and double-click the Add Hardware icon. Follow the on-screen directions. Restart Windows. If problems persist, contact your dealer.
Troubleshooting Problem Procedure You cannot receive an incoming call Check the rings before auto answer setting in your communications application. You can also use the ATS0 command. If problems persist, contact your dealer. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off.
Troubleshooting Make sure the Bluetooth Manager is running and the power to the Bluetooth device is turned on. Make sure no optional Bluetooth PC card and Bluetooth SD card are installed in the computer. The built-in Bluetooth function and an optional Bluetooth PC card cannot operate simultaneously. If problems persist, contact your dealer. Disposing of PC and PC batteries ■ Discard this PC in accordance with ordinances or rules of local regulations. For further information, contact your local government.
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation for software and peripheral devices.
Chapter 10 Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual. Clicking on *XX will display the related description. CPU*1 Central Processing Unit ("CPU") Performance Legal Footnotes.
Legal Footnotes CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium.
Legal Footnotes LCD*5 Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. The screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen.
Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions User’s Manual Weight (typical) 2.18 kilograms, configured with: 12.1"XGA, 512MB RAM, 40GB HDD, DVD-ROM&CD-R/RW drive, modem, LAN, Wireless LAN, 6cell battery pack, Table PC Pen. Weight will vary with other configurations. Above weights are measured at specific criteria. They are not guaranteed as the maximum weight of the actual product. Size 295 (w) × 249 (d) × 38.
Specifications Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% Thermal Gradient 20°C per hour maximum Wet-bulb temperature 26°C maximum Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 15 VDC 5.
Specifications Network control unit (NCU) Communication protocol User’s Manual Data ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.32 V.32bis/V.34/V.90 103/212A V.17/V.29/V.27ter V.21 ch2 Communication speed Data transmission and reception 300/1200/2400/4800/7200/9600/12000/14400/ 16800/19200/21600/24000/26400/28800/31200/ 33600 bps Data reception only with V.
Appendix B Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller supports VGA, SVGA and XGA modes on the internal LCD display panel. Two models are available: ■ 12.1" XGA, 1024 horizontal × 768 vertical pixels ■ 12.1" SXGA+, 1400 horizontal × 1050 vertical pixels Because of the LCD’s increased resolution, lines may appear broken in DOS mode.
Display Controller and Modes Table: Video modes (VGA) Video mode Type Resolution Character matrix (pels) Colors Scanning frequency Vertical (Hz) 0, 1 VGA Text 40 × 25 Characters 8×8 16 of 256K 70 2, 3 VGA Text 80 × 25 Characters 8×8 16 of 256K 70 0*, 1* VGA Text 40 × 25 Characters 8 × 14 16 of 256K 70 2*, 3* VGA Text 80 × 25 Characters 8 × 14 16 of 256K 70 0+, 1+ VGA Text 40 × 25 Characters 9 × 16 16 of 256K 70 2+, 3+ VGA Text 80 × 25 Characters 9 × 16 16 of 256K 70
Display Controller and Modes Table: Video modes (VGA) continued Video mode Type Resolution Character matrix (pels) Colors Scanning frequency Vertical (Hz) D VGA Grph 320 × 200 Pels 8×8 16 of 256K 70 E VGA Grph 640 × 200 Pels 8×8 16 of 256K 70 F VGA Grph 640 × 350 Pels 8 × 14 Mono 70 10 VGA Grph 640 × 350 Pels 8 × 14 16 of 256K 70 11 VGA Grph 640 × 480 Pels 8 × 16 2 of 256K 60 12 VGA Grph 640 × 480 Pels 8 × 16 16 of 256K 60 13 VGA Grph 320 × 200 Pels 8×8 256 of
Display Controller and Modes Table: Video modes (XGA model) Resolution LCD colors CRT colors Vertical frequency (Hz)* 640 × 480 256/256K 256/256K 60 75 85 100 800 × 600 256/256K 256/256K 60 75 85 100 1024 × 768 256/256K 256/256K 60 75 85 100 1280 × 1024 (Virtual with LCD only) 256/256K 256/256K 60 75 85 100 1600 × 1200 (Virtual with LCD only) 256/256K 256/256K 60 75 85 100 1920 × 1440 (Virtual with LCD only) 256/256K 256/256K 60 75 85 2048 × 1536 (Virtual with LCD only) 256/256
Display Controller and Modes Table: Video modes (XGA model) continued Resolution LCD colors CRT colors Vertical frequency (Hz)* 640 × 480 64K/64K 64K/64K 60 75 85 100 800 × 600 64K/64K 64K/64K 60 75 85 100 1024 × 768 64K/64K 64K/64K 60 75 85 100 1280 × 1024 (Virtual with LCD only) 64K/64K 64K/64K 60 75 85 100 1600 × 1200 (Virtual with LCD only) 64K/64K 64K/64K 60 75 85 100 1920 × 1440 (Virtual with LCD only) 64K/64K 64K/64K 60 75 85 2048 × 1536 (Virtual with LCD only) 64K/64K
Display Controller and Modes Table: Video modes (XGA model) continued Resolution LCD colors CRT colors Vertical frequency (Hz)* 640 × 480 16M/16M 16M/16M 60 75 85 100 800 × 600 16M/16M 16M/16M 60 75 85 100 1024 × 768 16M/16M 16M/16M 60 75 85 100 1280 × 1024 (Virtual with LCD only) 16M/16M 16M/16M 60 75 85 100 1600 × 1200 (Virtual with LCD only) 16M/16M 16M/16M 60 75 85 100 1920 × 1440 (Virtual with LCD only) 16M/16M 16M/16M 60 75 85 2048 × 1536 (Virtual with LCD only) 16M/16M
Display Controller and Modes Table: Video modes (SXGA+ model) Resolution LCD colors CRT colors Vertical frequency (Hz)* 640 × 480 256/256K 256/256K 60 75 85 100 800 × 600 256/256K 256/256K 60 75 85 100 1024 × 768 256/256K 256/256K 60 75 85 100 1280 × 1024 256/256K 256/256K 60 75 85 100 1400 × 1050 256/256K 256/256K 60 75 85 100 1600 × 1200 (Virtual with LCD only) 256/256K 256/256K 60 75 85 100 1920 × 1440 (Virtual with LCD only) 256/256K 256/256K 60 75 85 2048 × 1536 (Virtua
Display Controller and Modes Table: Video modes (SXGA+ model) continued Resolution LCD colors CRT colors Vertical frequency (Hz)* 640 × 480 64K/64K 64K/64K 60 75 85 100 800 × 600 64K/64K 64K/64K 60 75 85 100 1024 × 768 64K/64K 64K/64K 60 75 85 100 1280 × 1024 64K/64K 64K/64K 60 75 85 100 1400 × 1050 64K/64K 64K/64K 60 75 85 100 1600 × 1200 (Virtual with LCD only) 64K/64K 64K/64K 60 75 85 100 1920 × 1440 (Virtual with LCD only) 64K/64K 64K/64K 60 75 85 2048 × 1536 (Virtual wi
Display Controller and Modes Table: Video modes (SXGA+ model) continued Resolution LCD colors CRT colors Vertical frequency (Hz)* 640 × 480 16M/16M 16M/16M 60 75 85 100 800 × 600 16M/16M 16M/16M 60 75 85 100 1024 × 768 16M/16M 16M/16M 60 75 85 100 1280 × 1024 16M/16M 16M/16M 60 75 85 100 1400 × 1050 16M/16M 16M/16M 60 75 85 100 1600 × 1200 (Virtual with LCD only) 16M/16M 16M/16M 60 75 85 100 1920 × 1440 (Virtual with LCD only) 16M/16M 16M/16M 60 75 85 2048 × 1536 (Virtual wi
Appendix C Wireless LAN Card Specifications Form Factor PCI Express Mini Card Compatibility ■ IEEE 802.11 Standard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance. Network Operating System ■ Microsoft Windows® Networking Media Access Protocol ■ CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) Data Rate ■ Theoretical maximum speed: 54Mbps (IEEE802.11a/IEEE802.
Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Wireless LAN Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.5 MHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457*1 11 2462 12 2467*2 13 2472*2 *1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used.
Wireless LAN Wireless IEEE 802.
Appendix D TOSHIBA RAID TOSHIBA RAID provides the RAID function. 2 hard disk drives can be used to construct a RAID configuration (RAID-1: mirroring). When using RAID-1 (mirroring), the data is stored on 2 HDDs so that even if there are problems with one of the hard disk drive, the other hard disk drive can be used to recover the data. Please refer to the TOSHIBA RAID help for details. ■ By changing this setting you are reconfiguring your hard disk.
TOSHIBA RAID Windows Manual Setup Use the following procedures when manually setting up Windows. Before Setting Up Windows Before setting up Windows, create the TOSHIBA RAID Driver Disk and configure the BIOS setup program. Creating the TOSHIBA RAID Driver Disk 1. Connect the USB floppy disk drive and insert a floppy disk. 2. From the start menu, select TOSHIBA Application Installer and click the Next button. 3. Select the TOSHIBA RAID Driver and click the Install button. 4.
TOSHIBA RAID ■ Boot menu When 2 hard disk drives are connected, it is possible to select which hard disk drive to boot from in the boot menu. However, if a RAID configuration is used, the 2 hard disk drives are recognized as 1 drive and there is no change in the boot configuration no matter which hard disk drive is selected. ■ When using a RAID-1 (mirroring) configuration, the additional hard disk drive’s capacity must be equal to or more than the capacity of the existing hard disk drive.
TOSHIBA RAID Starting, Modifying and Ending the BIOS Setup Program Starting the BIOS Setup Program 1. Switch on your computer while pressing the Esc key. If Password = is displayed, enter the User Password and press the Enter key. Please refer to Chapter 6, the TOSHIBA Password Utility, for details about the User Password. The "Check system. Then press [F1] key." message is displayed. 2. Press the F1 key. The BIOS setup program will start up. Modifying the BIOS 1.
TOSHIBA RAID 3. The Execute Creation message is displayed once the configuration is modified. Move the cursor to the appropriate location and press the space bar to continue. Pressing the Home key will revert the modified Create State settings back to the Current State settings. 4. The following message will be displayed. Follow the instructions and press the keys in the order of 1, 2, 3, 4, [Enter]. S Warning: If you change the RAID array, you will need to install the OS again.
Appendix E Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ■ Bluetooth Specification Ver2.0+EDR, as defined and approved by The Bluetooth Special Interest Group. ■ Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group.
Bluetooth wireless technology Interoperability ■ Bluetooth wireless technology is a new innovative technology, and TOSHIBA has not confirmed compatibility of its Bluetooth™ products with all computers and/or equipment using Bluetooth wireless technology other than TOSHIBA portable computers. Always use Bluetooth™ Cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards.
Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health The products with Bluetooth wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Appendix F AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 2 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region’s power standards) Certification agencies U.S.
AC Power Cord and Connectors Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: SEV Germany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
Appendix G TOSHIBA Anti-theft Protection Timer This feature allows you to set up a timer-activated BIOS password that will prevent unauthorised system access in the event of theft. When the time limit is exceeded, you are required to provide the Password or fingerprint authentication for the BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility.
Appendix H If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office. Make a note of your computer’s machine type, model number, and serial number, and put it in a safe place.
If your computer is stolen To register the theft online, please follow these procedures: ■ Visit www.toshiba-europe.com on the Internet. In the product area, choose Computer Systems. ■ In the Computer Systems page, open the Support & Downloads menu and choose the Stolen Units Database option. Your entries are used to track your computer at our service points. TOSHIBA Theft Registration Send to: Fax number: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr.
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Glossary IRQ: interrupt request KB: kilobyte LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte MS-DOS: Microsoft Disk Operating System OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock SCSI: small computer system interface SIO: serial input/output SXGA+: super extended graphics array plus TFT: thin-film trans
Glossary A adaptor: A device that provides an interface between two dissimilar electronic devices. For example, the AC adaptor modifies the power from a wall outlet for use by the computer. This term also refers to the add-in circuit cards that control external devices, such as video monitors and magnetic tape devices. allocate: To assign a space or function for a specific task.
Glossary bit: Derived from "binary digit," the basic unit of information used by the computer. It is either zero or one. Eight bits is one byte. See also byte. board: A circuit board. An internal card containing electronic components, called chips, which perform a specific function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory. bps: Bits per second.
Glossary CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports.
Glossary D data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve. data bits: A data communications parameter controlling the number of bits (binary digits) used to make up a byte. If data bits = 7 the computer can generate 128 unique characters. If data bits = 8 the computer can generate 256 unique characters. DC: Direct Current. Electric current that flows in one direction. This type of power is usually supplied by batteries.
Glossary DVD-ROM: A Digital Versatile Disc-Read Only Memory is a high capacity, high performance disc suitable for play back of video and other highdensity files. The DVD-ROM drive uses a laser to read data from the disc. DVD-RW (+RW, -RW): A Digital Versatile Disc-ReWritable disc can be rewritten many times. DVD+R DL: A disc having two layers on one side with the DVD+R storage capacity about 1.8 times larger than before. The DVD-RW drive uses a laser to read data from the disc.
Glossary format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk. function keys: The keys labeled F1 through F12 that tell the computer to perform certain functions. G gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as charts or graphs, to present information.
Glossary instruction: Statements or commands that specify how to perform a particular task. interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another. 2) To physically connect one system or device to another to exchange information. 3) The point of contact between user, the computer, and the program, for example, the keyboard or a menu. interrupt request: A signal that gives a component access to the processor. I/O: Input/output.
Glossary LSI: Large Scale Integration. 1) A technology that allows the inclusion of up to 100,000 simple logic gates on a single chip. 2) An integrated circuit that uses large scale integration. M main board: See motherboard. megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte. megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. menu: A software interface that displays a list of options on the screen. Also called a screen.
Glossary O OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device. online state: A functional state of a peripheral device when it is ready to receive or transmit data. operating system: A group of programs that controls the basic operation of a computer.
Glossary program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: A message the computer provides indicating it is ready for or requires information or an action from you. R Radio frequency interference (RFI) shield: A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference. All computer equipment generates radio frequency signals.
Glossary software: The set of programs, procedures and related documentation associated with a computer system. Specifically refers to computer programs that direct and control the computer system’s activities. See also hardware. stop bit: One or more bits of a byte that follow the transmitted character or group codes in asynchronous serial communications. subpixel: Three elements, one red, one green and blue (RGB), that make up a pixel on the color LCD.
Glossary W warm start: Restarting or resetting a computer without turning it off. window: A portion of the screen that can display its own application, document or dialog box. Often used to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy disk from accidental erasure.
Index A AC adaptor 4 additional 17, 14 connecting 7 Anti-theft Protection Timer 1 ASCII characters 9 B Battery charging 10 extending life 13 indicator 11, 4 location 6 monitoring capacity 12 real time clock 4, 7 safety precautions 7 save mode 11 types 5 Battery charger 17 Battery pack 4, 7 additional 14 replacing 14 Bluetooth 8, 45 Bluetooth Stack for Windows by Toshiba 14 problems 18 Boot Priority 3 Bridge media slot 7, 4 C Cache memory 3 Cleaning the computer 49 Cooling vents 3 D Display 6 automatic p
PORTÉGÉ M400 F Fingerprint Sensor location 8 problems 14 using 13 Floppy disk care 38 Fn + Ctrl (enhanced keyboard simulation) 3 Fn + Enter 3 Fn + Esc (sound mute) 3 Fn + F1 (instant security) 4 Fn + F10 (Arrow mode) 3 Fn + F11 (Numeric mode) 3 Fn + F12 (ScrLock) 3 Fn + F2 (power save mode) 4 Fn + F3 (standby) 4 Fn + F4 (hibernation) 4 Fn + F5 (display selection) 4 Fn + F6 (internal LCD screen brightness decreases) 5 Fn + F7 (internal LCD screen brightness increases) 5 Fn + F8 (wireless setting) 5 Fn + F9
PORTÉGÉ M400 disconnecting 49 jack 6 LAN active indicator 6 Link indicator 6 problems 18 M Media care 38, 4 Card care 4 CD/DVDs 38 floppy disks 38 Memory card care 4 Memory 3 expansion 17, 9 installing 10 problems 15 Memory Stick/Memory Stick Pro 6 inserting 7 problems 12 removing 7 Modem 8, 41 connecting 42 disconnecting 44 jack 5 problems 17 properties menu 42 region selection 41 Moving the computer 50 P Password power on 11 problems 7 starting the computer by 18 Supervisor 18 user 16 PC card 7, 2 inse
PORTÉGÉ M400 USB floppy disk drive 11 USB mouse 14 Wireless LAN 18 xD picture card 12 Processor 3 R RecordNow! 14, 33 Restarting the computer 15 S SD card 4 formatting 6 inserting 4 problems 12 removing 5 SD memory card 6 SDIO card 6 Security lock 18 attaching 24 location 3 Slice Expansion battery pack 17, 6 Soft keys enhanced keyboard 2 Enter 3 right Ctrl key 3 ScrLock 3 Sound system 39 headphone jack 7, 2 microphone 2 microphone jack 7, 2 mute hot keys 3 problems 16 Stereo speakers 9 volume control 2 S