User manual

RetCam Shuttle User Manual and Service Instructions PN 20-000238 Rev. B
Service 69
No live image Check connections:
Is the USB cable from EO box to the notebook
connected?
Verify the cables are properly plugged in.
Is the camera cable securely connected to the EO box?
Verify the camera cable is inserted and threaded on.
Unable to SNAP image
from footswitch
Is the USB cable from EO box to the notebook
connected? Verify the cables are properly plugged in.
Close the RetCam Shuttle program and reboot the
notebook.
Images do not transfer Verify the Export path and subfolder match the intended
destination.
No network connection Contact your Information Technology (IT) department.
Problem Troubleshooting Steps