User manual

66 Maintenance and Support
RetCam Shuttle User Manual and Service Instructions PN 20-000238 Rev. B
Technical Support
Clarity Technical Support Contact Information
Customers outside the US, please contact your distributor for technical support.
In the US, you have the following options:
Telephone
Toll-free: (800) 215-6005
Fax: (925) 251-0078
Telephone support is typically available between the hours of 9am and 5pm Pacific
Time.
Send correspondence to:
Clarity Medical Systems, Inc.
5775 West Las Positas Blvd.
Pleasanton, CA 94588
USA
E-mail
service@retcam.com
Our US technical support staff will respond to your questions as soon as a staff
member is available. In most cases, you should receive an answer within 48 hours.
Complex questions that require testing or special research may take longer.
Note: Questions about products no longer under warranty and questions
other than to explain ordinary use of the product may incur service charges.
Please ask for an hourly quotation before incurring charges.