Help

Troubleshooting Network problems
F
ILEMAKER SERVER 9 HELP 160
Network problems
A FileMaker Pro client using TCP/IP can't find FileMaker Server databases on
the network
Verify that TCP/IP networking software is properly configured on the host and client computers.
Verify that the simultaneous client limit you specified has not been reached.
On the client computer, in the FileMaker Pro Open Remote File dialog box, type:
fmnet:/[IP address]
If no client computers can see FileMaker Server in the Open Remote File dialog box, check the
server network connection, and make sure the FileMaker Server ports are open on any firewall.
Cannot start Admin Console from a remote machine
If the master machine has a firewall enabled, then you must open the ports required by FileMaker
Server to communicate with users and administrators. See Ports used by FileMaker Server
(page
161).
Each shortcut starts Admin Console for a specific FileMaker Server deployment
. If the IP address of
the master machine has changed, you must remove the shortcut and start Admin Console from the
FileMaker Server Admin Console page again. See Starting Admin Console
(page 29).
Clients cannot see databases hosted by FileMaker Server
The firewall settings on the master machine may be blocking the display of databases to clients. See
Ports used by FileMaker Server
(page 161) for more information on which ports need to be
unblocked in firewalls.
Related topics
FileMaker Server event log messages (page 164)
Troubleshooting
(page 156)