Administrator’s Guide

C-6 FileMaker Server Administrator’s Guide
Guests receive servername is no longer available or the
host capacity has been exceeded message on guest
computer.
FileMaker Server has shut down or you reached the maximum allowable connections or guests on
FileMaker Server. Verify that FileMaker Server is running or increase the number of guests allowed in the
Guests tab of the Properties dialog box (Windows) or the Preferences dialog box (Mac OS). See “Setting the
number of guests” on page 4-3.
Guests receive Host capacity exceeded message on guest
computer.
You reached the maximum allowable connections or guests on FileMaker Server. Increase the number of
guests allowed in the Guests tab of the Properties dialog box (Windows) or the Preferences dialog box
(Mac OS). See “Setting the number of guests” on page 4-3.
Problems on guest computers
Symptom Suggested solution or explanation
Problems administering remotely
Symptom Suggested solution or explanation
You’re unable to administer FileMaker Server remotely
using FileMaker Pro 5.
Check that remote administration is enabled in the Administration tab of the Properties dialog box (Windows)
or Preferences dialog box (Mac OS). See “Enabling remote administration” on page 4-6.
If you want full administrative access to FileMaker Server, you must install the Server Administration plug-in
on your remote computer. For more information, see “Administering FileMaker Server remotely” on page 5-1.
The Open, Close, Disconnect, and Get Details buttons are
dimmed in the Remote Administration window.
The Server Administration plug-in isn’t installed on the remote computer. Install the plug-in and try again. For
more information, see “Installing the Server Administration plug-in on a remote computer running Windows”
on page 2-6 or “Installing the Server Administration plug-in on a remote computer running the Mac OS” on
page 3-5.
Problems using command line options (Windows)
Symptom Suggested solution or explanation
The command you typed didn’t work. When typing at the command prompt, specify the filename extension (.FP5) after the filename.
Make sure that you are using the correct short filenames, or enclose long filenames which contain spaces in
quotation marks. To see the short filenames, type dir /x at the prompt.
You can’t remember command syntax or usage. Type fmserver /? at the prompt to view a list of available commands.
Look at the messages in the Windows Event Viewer for tips.