For Windows and Mac ® FileMaker Server 5 Administrator’s Guide ©1994-1995, 1997, 1999 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 www.filemaker.com FileMaker is a trademark of FileMaker, Inc., registered in the U.S. and other countries, and the file folder logo is a trademark of FileMaker, Inc. All other trademarks are the property of their respective owners. This software is based in part on the work of the Independent JPEG group.
Contents Preface Using the FileMaker Server documentation About this guide Using FileMaker Server Help Starting FileMaker Server Help About the Help topic window Finding a topic using the Help Contents Finding a topic using the Help Index Finding a topic using specific words Finding information about specific items in FileMaker Server Getting Help while administering FileMaker Server remotely vii vii viii viii viii ix x xi xi Chapter 1 Welcome to FileMaker Server 5 Registration and customer support Introd
iv FileMaker Server Administrator’s Guide Chapter 4 Configuring FileMaker Server Using the configuration assistants (Windows) Opening the Properties dialog box (Windows) Opening the Preferences dialog box (Mac OS) Setting the number of guests Allowing disconnection of idle guests Setting a time to disconnect idle guests Setting the pre-disconnect message Setting the maximum number of files Changing the amount of memory used by FileMaker Server Setting how often the cache is flushed Allowing single user fi
Contents Changing scheduled tasks Duplicating scheduled tasks Deleting scheduled tasks Enabling and disabling scheduled tasks Using the command line to automate tasks (Windows) Example: Backing up hosted databases on the command line (Windows) Using an AppleScript to automate tasks (Mac OS) Making sure you don’t run out of disk space 6-4 6-5 6-5 6-5 6-6 6-7 6-8 6-8 Appendix A Technical specifications and optimization Limits for files and usage Hardware and network considerations Software considerations
Preface Using the FileMaker Server documentation The documentation for the FileMaker® Server software provides information, illustrations, and step-by-step instructions to help you learn the most about FileMaker Server—a powerful application that enhances database sharing across a network.
viii FileMaker Server Administrator’s Guide Starting FileMaker Server Help Whenever you open FileMaker Server Help, you start the Windows Help application (Windows) or the FileMaker Help Viewer application (Mac OS). These help applications run independently of FileMaker Server. To start FileMaker Server Help when you’re working in the FileMaker Server console (Windows) or FileMaker Server application (Mac OS), do one of the following: 1 Windows: Press F1, click menu > Help.
Using the FileMaker Server documentation ix When you open the FileMaker Server Help Contents, you see a list of Help subjects, like the table of contents in a book. Double-click a book icon to display a list of topics for each subject. Then doubleclick a topic to display the Help topic window. Finding a topic using the Help Index FileMaker Server Help includes an alphabetical list of index entries—significant words and phrases—to help you find the topics containing the information you want.
x FileMaker Server Administrator’s Guide 3. To narrow the search, do one of the following: Windows: Type more than one word in the text box. Then click Options, select All the words you typed in any order, select Immediately after each keystroke to begin the search, then click OK. You can also select multiple words to search for by Ctrl-clicking them in the matching word list.
Using the FileMaker Server documentation Type the word you want to search for Choose options from the pop-up menus to specify search parameters xi 1 Rest the pointer over a menu command and read its description in the lower left corner of the console. Mac OS: For context-sensitive Help, do one of the following: 1 Some windows and dialog boxes have context-sensitive Help. To access it, open a dialog box and press the Help key, choose Help menu > FileMaker Server Help, or press 2 +?.
Chapter 1 Welcome to FileMaker Server 5 Welcome to the FileMaker Server 5 application for Windows NT, Windows 2000, and the Mac OS from FileMaker, Inc. FileMaker Server gives you enhanced file sharing capabilities on your network when used with the FileMaker Pro 5 database management application.
1-2 FileMaker Server Administrator’s Guide Avoid installing FileMaker Server on a computer that is a user’s primary workstation or network file server. FileMaker Server should be run on a dedicated computer reserved for use as a database server. When FileMaker Server is hosting many guests or a large number of database files, it uses a high level of processor, hard disk, and network capacity.
Welcome to FileMaker Server 5 Keep in mind the following points about the different uses of FileMaker Server and FileMaker Pro: 1 Use FileMaker Server to open and host FileMaker Pro files that you want to make available to FileMaker Pro guests on your network. 1 As a dedicated host, FileMaker Server only hosts the files. FileMaker Server can’t access or modify the information in the files.
1-4 FileMaker Server Administrator’s Guide Mac OS 1 User interface improvements to both the Administration and Schedules windows that provide more room for viewing hosted files, guest information, and scheduled tasks. You can also resize columns, maintain your selection in the active window, and sort by column.
Chapter 2 Installing FileMaker Server in Windows This chapter provides step-by-step instructions for installing FileMaker Server and associated files on a computer using the Windows NT 4.0 or Windows 2000 operating system. What you need To use FileMaker Server, you need the following equipment and software.
2-2 FileMaker Server Administrator’s Guide Guests can use the following network protocols to access database files hosted by FileMaker Server: To install FileMaker Server on your hard disk: Network protocol 2. Insert the FileMaker Server CD-ROM into your CD-ROM drive. IPX/SPX Windows guest Mac OS guest NWLink IPX/SPX Compatible Transport (Windows NT client) IPX is not supported Microsoft IPX/SPX Compatible Transport (Windows 95 or Windows 98 client) TCP/IP TCP/IP 1.
Installing FileMaker Server in Windows 2-3 10. Type your installation code, then click Next. Where files are stored on your hard disk Your installation code is located on a card in the FileMaker Server product box, or on the FileMaker Server installation CD-ROM envelope. The following table describes the FileMaker Server files that are installed on your hard disk. 11. If the Microsoft Management Console (MMC) software is not File Description fmserver.exe FileMaker Server service fmpsmesg.
2-4 FileMaker Server Administrator’s Guide File Description Sample batch files Sample template scripts to use for running backups on the command line fmpctrnm.h Used for manual setup of FileMaker Server Performance Monitor support fmpsperf.ini Used for manual setup of FileMaker Server Performance Monitor support mmc.exe Microsoft Management Console application Default location hard_drive:\ Program Files\ FileMaker \ FileMaker Server 5 \ Examples hard_drive:\ Program Files\ FileMaker \ FileMaker
Installing FileMaker Server in Windows Starting FileMaker Server (Windows 2000) To start the FileMaker Server service: 1. Place the FileMaker Pro 5 files that you want FileMaker Server to open—or shortcuts to those files—in the same folder as FileMaker Server (or in subfolders one level down). Up to 125 FileMaker Pro 5 database files can be automatically opened when FileMaker Server starts up. 2-5 3. Select FileMaker Server in the list, then click Stop. 4.
2-6 FileMaker Server Administrator’s Guide Stopping FileMaker Server (Windows 2000) Stopping the FileMaker Server service disconnects all FileMaker Pro guests and closes all database files hosted by FileMaker Server. To stop FileMaker Server: 1. Click the Start button > Settings > Control Panel. 2. Open the Administrative Tools folder. 3. Double-click the Services icon. This section describes how to install the Server Administration plug-in on Windows based remote computers.
Installing FileMaker Server in Windows 9. Click the disk icon to the left of FileMaker Server 5 and choose This feature will not be made available. 2-7 8. Click the disk icon to the left of FileMaker Server Remote 10. Click the disk icon to the left of FileMaker Server Examples and Administration and choose This feature will be installed on local hard drive, then click Next. choose This feature will not be made available. 9. Click Install. 11.
2-8 FileMaker Server Administrator’s Guide Uninstalling FileMaker Server (Windows) Should you need to remove FileMaker Server from your computer, you must first stop the FileMaker Server service. For more information, see “Stopping FileMaker Server (Windows NT)” or “Stopping FileMaker Server (Windows 2000)” on page 2-6. To remove FileMaker Server from your computer: 1. Start Windows. 2. Click the Start button > Settings > Control Panel. 3. Double-click the Add/Remove Programs icon.
Chapter 3 Installing FileMaker Server in the Mac OS This chapter provides step-by-step instructions for installing the FileMaker Server application and associated files on your Mac OS computer. What you need Networking requirements To share files among users on a network, you can use AppleTalk or TCP/IP networking. TCP/IP is recommended for best performance. Apple Open Transport 2.0.1 (or later) is required on the computer running FileMaker Server.
3-2 FileMaker Server Administrator’s Guide 3. Double-click the Installer icon named Start Here. 10. If you turned off virus protection and file sharing before installing, turn them back on now. For information about starting the application, see “Starting FileMaker Server (Mac OS)” on page 3-4. 4. Read the license agreement, then click Accept. You see the FileMaker Server Installer dialog box.
Installing FileMaker Server in the Mac OS 1 Avoid specifying less memory than the Suggested Size in the FileMaker Server Info dialog box. 1 If you make changes to FileMaker Server preferences while running FileMaker Server, FileMaker Server asks you if you want to automatically adjust the application memory setting in the FileMaker Server Info dialog box (if needed) to accommodate the new settings. If you click OK in the confirmation dialog box, application memory is adjusted for you.
3-4 FileMaker Server Administrator’s Guide Where files are stored on your hard disk The following table shows the location and contents of the installed items. Preferred location on hard disk File Description FileMaker Server FileMaker Server application FileMaker Server 5 folder FileMaker Server Apple Events A FileMaker Pro database that gives an introduction to the Apple events supported by FileMaker Server, so you can control it using AppleScript or similar applications.
Installing FileMaker Server in the Mac OS 3-5 Installing the Server Administration plug-in on a remote computer running the Mac OS Application alias 3. Copy or drag the alias into the Startup Items folder in your System Folder. Quitting FileMaker Server (Mac OS) Quitting FileMaker Server disconnects all FileMaker Pro guests and closes all database files hosted by FileMaker Server. To quit FileMaker Server: 1. Choose File menu > Quit. 2.
3-6 FileMaker Server Administrator’s Guide 2. Install FileMaker Pro 5 on the remote computer, if it’s not already installed. 3. Insert the FileMaker Server CD-ROM into your CD-ROM drive. You see the CD window on your screen. If you see only the disc icon, double-click the icon to open its window. 4. Double-click the Installer icon named Start Here. The plug-in must be installed in the FileMaker Extensions folder in the FileMaker Pro 5 folder.
Chapter 4 Configuring FileMaker Server Configuration settings allow you to customize FileMaker Server for optimal performance at your site. Windows: Use the FileMaker Server console’s configuration assistants or the Properties dialog box to configure FileMaker Server. Mac OS: Use the Preferences dialog box to configure FileMaker Server.
4-2 FileMaker Server Administrator’s Guide Click FileMaker Server to access the configuration assistants Click icons to start assistants Console Tree Details Pane FileMaker Server Console (Windows) 2. Click one of the icons in the right panel to start its assistant. Properties dialog box (Windows) 4. Click any tab to set options for FileMaker Server configuration.
Configuring FileMaker Server 4-3 The minimum number of guests is 1 and the maximum is 250. (AppleTalk support is limited to 124 simultaneous guests.) For example, if you monitor guest usage over time and notice you rarely have more than 22 guests active at one time, set this option to allow 25 guests for best performance on your server. 3. Set any other options, then click OK. If you increase the number of guests allowed, you must restart FileMaker Server for the new setting to take effect.
4-4 FileMaker Server Administrator’s Guide Setting the pre-disconnect message Before an idle guest is disconnected from a hosted database, FileMaker Server sends the guest a message to warn that disconnection will occur soon. You can send a default message from FileMaker Server or you can type your own message. To customize the pre-disconnect message: 1. In the Properties (Windows) or Preferences (Mac OS) dialog box, click the Guests tab, and select Disconnect Idle Guests. 2.
Configuring FileMaker Server Mac OS: The amount of application memory specified in the FileMaker Server Info dialog box also affects the operation of FileMaker Server. For more information, see “Adjusting memory (Mac OS)” on page 3-2. To change the amount of memory FileMaker Server uses: 4-5 Allowing single user files to be hosted For your convenience, you can set FileMaker Server to host single user files.
4-6 FileMaker Server Administrator’s Guide Opening runtime solutions automatically (Mac OS) You can have FileMaker Server automatically host runtime solution files that have been bound using FileMaker Developer 5. About FileMaker Developer FileMaker Developer lets database developers create and distribute complete single user database solutions with layouts that are not modifiable by users.
Configuring FileMaker Server If you have installed the Server Administration plug-in on your remote computer, you can also send messages to guests, disconnect guests, and open or close files remotely. For more information about remote administration tasks, see chapter 5, “Administering FileMaker Server.” For more information about installing the Server Administration plug-in, see page 2-6 for Windows or page 3-5 for the Mac OS. To enable remote administration of FileMaker Server: 1.
4-8 FileMaker Server Administrator’s Guide To specify the host name that is displayed in the Hosts dialog box: 1. In the Properties (Windows) or Preferences (Mac OS) dialog box, click the Administration tab. 2. Choose one of the following options for Host name.
Configuring FileMaker Server Setting the preferred IP address If you have multiple IP addresses, you can specify the one you want FileMaker Server to use. Windows: There is one IP address per network card. Mac OS: Apple Open Transport determines the number of IP addresses there are for each network card in your computer. 1. In the Properties (Windows) or Preferences (Mac OS) dialog box, click the Networking tab. 2. Select an IP address from the menu. 3. Set any other options, then click OK.
4-10 FileMaker Server Administrator’s Guide 2. Select Log Usage Statistics. 3. For Collect and update Usage Statistics every n option, select a time interval. The minimum collection interval is 1 second and the maximum is 5 minutes. FileMaker Server collects statistical information at the interval you have selected and writes it to the log file in the FileMaker Server 5 folder at the interval noted below the Log Usage Statistics option.
Configuring FileMaker Server 2. Open the Administrative Tools folder. 3. Double-click the Event Viewer icon. 4. Choose Action menu > Properties. 5. For Maximum Log size n, select a maximum size in kilobytes for the FileMaker Server application log. 6. Click OK. Tip You might want to overwrite data when the log is full so you always have current events in the log. For more information, see “Keeping event data current (Windows)” on page 5-15.
4-12 FileMaker Server Administrator’s Guide If sleep is enabled on the computer running FileMaker Server, it’s important to understand how FileMaker Server reacts, should the computer enter sleep mode: 1 If there are no guests connected to hosted files when the operating system notifies FileMaker Server that it is going to sleep, FileMaker Server flushes the cache to disk and leaves hosted databases open.
Chapter 5 Administering FileMaker Server You can view information about guests and control database files hosted by one or more servers from a different computer than the one running FileMaker Server. This process is called remote administration. With FileMaker Server running in the Mac OS, you can also control the hosted files and guests using the same computer that’s running FileMaker Server. This process is called local administration.
5-2 FileMaker Server Administrator’s Guide If the Server Administration plug-in is not installed on the remote computer, you can: 1 view a list of folders that contain database files hosted by FileMaker Server 1 To administer FileMaker Server remotely: 1. Log on to a Windows client computer or a computer running the Mac OS located on the same network as your FileMaker Server computer. view a list of database files hosted by FileMaker Server and the number of guests connected to each 2.
Administering FileMaker Server Listing hosted files and current guests remotely Remote administration gives you several ways to list information about hosted databases and the guests accessing them. Choose Guests to see a list of guests and their activity 5-3 Tips 1 You can see a summary of all folders containing databases, the number of all databases, and the number of all guests just below the list no matter which tab is displayed.
5-4 FileMaker Server Administrator’s Guide The following statistics are listed in the Usage Statistics window: Statistic Description Transactions/ second Number of guest requests handled per second. Network (Kbytes/sec) Amount of data being moved across the network or to and from disk. Data is measured in KB unless network activity is greater than 10 MB per second. In that case, the value displayed represents MB per second. Guests Number of connected guests.
Administering FileMaker Server 5-5 2. Choose a database in the Select a database list, then click OK. FileMaker Server opens the file, and the database name appears in the list in the Remote Administration window (if you are viewing database information in the list).
5-6 FileMaker Server Administrator’s Guide Tips 4. Click OK. 1 Windows: You can also close files from the command line. See “Using the command line to automate tasks (Windows)” on page 6-6 for more information. 1 Mac OS: You can also close files using Apple events. For more information about Apple Events, see the AppleScript Examples folder in the FileMaker Server 5 folder. 1 Mac OS: To close files while working on the server computer, see “Closing hosted files locally (Mac OS)” on page 5-12.
Administering FileMaker Server 5-7 1 the length of time in days, hours, and minutes that the guest has been connected 1 the length of time in days, hours, and minutes that the guest has been idle 1 Type your message here guest status: Normal or Closing To display detailed information about hosted files and guests: 1. Select a file or guest in the Remote Administration window. 3. For Message to send, type your message, and then click OK. 2. Click Get Details.
5-8 FileMaker Server Administrator’s Guide Administering FileMaker Server locally If you’re running FileMaker Server in Windows, you must use the remote administration capability from a different computer (not the one running FileMaker Server) to perform most administrative tasks. However, you can monitor usage statistics from the server computer using the Performance Monitor (Windows NT) or Performance console (Windows 2000).
Administering FileMaker Server 5-9 Note You can use the Performance Monitor on a Windows client computer or the Performance console on a Windows 2000 client computer to view usages statistics for FileMaker Server remotely when the server is also a Windows computer. Note You can use the Performance Monitor on a Windows NT client computer or the Performance console on a Windows 2000 client computer to view usages statistics for FileMaker Server remotely when the server is also a Windows computer.
5-10 FileMaker Server Administrator’s Guide Click a tab to display a different view of databases or guests Click a column heading to sort the list by that column.
Administering FileMaker Server 5-11 Use this shortcut To do this D Select the row below the current selection Shift-C or Shift-D Extend the current selection 2-C or 2-D Select the first or last entry in a list For information about the statistics displayed, see “Viewing usage statistics for FileMaker Server remotely” on page 5-3. For information about where usage statistics are stored and charting them, see “Recording usage statistics and setting size limits” on page 4-9.
5-12 FileMaker Server Administrator’s Guide The database files appear in the Folders tab of the administration window. Tip You can Shift-click additional databases in the list to close more than one at a time. If you are viewing databases by folder, you can select one folder to close all files in it or Shift-click an assortment of files and folders to close them. 3. Choose File menu > Close File. You see the Close selected files/folders dialog box.
Administering FileMaker Server When the set time elapses, FileMaker Server disconnects any remaining guests and closes the file or files in the folder. The file or folder name no longer appears in the local administration window. Completing the process of closing a folder, a large database file, or a file with many connected guests may take several minutes. Disconnecting guests locally (Mac OS) To disconnect a guest of a hosted database: 1.
5-14 FileMaker Server Administrator’s Guide 4. In the Message to send box, type your message, then click OK. Viewing activities in the Event Viewer (Windows NT) FileMaker Server sends the message to the selected recipient(s). To view information about FileMaker Server activities: Windows: You can also send a message to guests while working on the server computer by scheduling a Send Message task. For more information, see chapter 6, “Scheduling administrative tasks with FileMaker Server.” 1.
Administering FileMaker Server Tip Choose Log menu > Save As to save information displayed in the Event Viewer as a tab-delimited text file (.TXT) and then import the information into a FileMaker Pro database for further analysis. Viewing activities in the Event Viewer (Windows 2000) To view information about FileMaker Server activities: 1. Click the Start button > Settings > Control Panel. 2. Open the Administrative Tools folder. 3. Double-click the Event Viewer icon. 4.
5-16 FileMaker Server Administrator’s Guide Recalculating the Today function in hosted databases 6. Choose File menu > Close to close the Remote Administration The Today function in FileMaker Pro updates whenever a database file is opened. If a database file you’re hosting with FileMaker Server contains fields that use the Today function, you must close that file and reopen it each day for this function to recalculate correctly. See the FileMaker Pro 5 User’s Guide for information on the Today function.
Chapter 6 Scheduling administrative tasks with FileMaker Server You can create schedules to perform these tasks: 1 1 1 1 back up hosted databases run command files (Windows) run AppleScript scripts (Mac OS) send messages to guests You can define up to 50 schedules in FileMaker Server. If you set up schedules that overlap, FileMaker Server starts the first task and holds the next task in queue. When the first task has completed, the next task will begin.
6-2 FileMaker Server Administrator’s Guide Scheduling database backups Type a name for the scheduled task 1 Choose a task type Choose the files (or files in a folder) that the task should operate on, or choose No Databases Choose a backup location (if applicable) Set the day and time the schedule should run For Operate on, choose All Databases to back up all hosted databases that are currently open, or choose a specific folder name from the pop-up menu to back up hosted databases in that folder.
Scheduling administrative tasks with FileMaker Server 6-3 Viewing scheduled tasks in the Schedules list (Windows) Note The tools available on the toolbar change depending on your selection in the FileMaker Server window. Therefore, not all tools described below will always be visible. After you create scheduled tasks, they appear in the Schedules list. The list shows you a summary of each defined schedule, including the last time the task ran and the next time it will run.
6-4 Use this tool FileMaker Server Administrator’s Guide To perform this action Prevent all scheduled tasks from running, even if they are enabled (checked) in the Schedules list. This option lets you turn off all schedules at once and is convenient for performing administrative tasks on the server computer. When you click this button, checkmarks of enabled tasks are dimmed in the Schedules list. Allow all scheduled and enabled tasks to run. Tasks that you have individually disabled will not run.
Scheduling administrative tasks with FileMaker Server 2. Choose Action menu > Properties (Windows) or Schedules menu > Edit Schedule (Mac OS). See page 6-2 for an illustration of the options in the Edit Schedule dialog box. 6-5 You see a confirmation message asking you to confirm that you want to delete the selected schedule. Note You can’t undo the deletion of a schedule. 3. Click OK. 3. Make changes to the scheduled task, then click OK.
6-6 FileMaker Server Administrator’s Guide To perform this action Prevent all schedules from running You can use the command line to: Do this Windows: Choose Action menu > Allow schedules to run. Mac OS: Choose Schedules menu > Allow Schedules to Run. The checkmark on this command disappears, indicating that this option is turned off. This setting overrides any individual schedule settings you have enabled and all checkmarks in the list are dimmed indicating that all schedules are disabled.
Scheduling administrative tasks with FileMaker Server Command syntax Description 6-7 Use this command To fmserver resume [path] Resume activity on specific or all paused FileMaker Pro files after they have been copied or backed up. Useful with the NT Backup and Schedule services. If no path is specified, all paused files are resumed. To access the command line interface: fmserver open “names and addresses.fp5” Open the Names and Addresses file.
6-8 FileMaker Server Administrator’s Guide The process of backing up hosted databases using the command line is to create a directory in which to temporarily store the backups, pause hosted databases to limit access to them on your network, copy the files to the new directory, restore availability of the files to guests, and remove the temporary backup directory you created. These steps are described in detail below. 1. Use the DOS mkdir command to create a new directory, for example, Backups. 2.
Appendix A Technical specifications and optimization Limits for files and usage Item Limitation Number of files hosted by FileMaker Server Maximum of 125 files depending on the Maximum number of files to host setting (other network applications may limit this number). Number of files open at the same time Maximum of 50 per FileMaker Pro 5 guests. Number of network users Maximum number of guests is 250. (AppleTalk support is limited to 124 simultaneous guests.
A-2 FileMaker Server Administrator’s Guide Use a fast hard disk Turn off file sharing Because of the way FileMaker Pro stores information in files, FileMaker Server benefits a great deal from fast disk input/output. Try to use a hard disk with software (or drivers) that supports asynchronous disk I/O. This technology lets FileMaker Server perform other operations after starting a read or write operation on a file, rather than having to wait for the disk I/O to complete.
Technical specifications and optimization Don’t allow the server to sleep Windows 2000 supports Power Conservation Mode, which can cause your computer to hibernate or enter Standby mode, affecting the operation of FileMaker Server. Similarly, computers running the Mac OS can suspend operations when they enter an energy-saving system sleep state. Therefore, FileMaker, Inc. recommends that you disable Power Conservation mode (Windows 2000) or system sleep (Mac OS) on the computer running FileMaker Server.
Appendix B Performance and usage tips Performance tips If you find that FileMaker Server is sluggish when performing certain operations, try the following: 1 Run FileMaker Server on a dedicated computer. 1 Use as fast a computer and network as possible. 1 Always use remote administration to perform administrative tasks on hosted files, such as sending messages to connected guests. 1 Reduce the number of guests able to access FileMaker Server. (See “Setting the number of guests” on page 4-3.
B-2 FileMaker Server Administrator’s Guide 1 Avoid automatic file compression. If the hard disk runs out of space while a file is being modified or if a database file reaches the 2 GB size limit, FileMaker Server will automatically begin compressing the hosted file to reduce the amount of disk space it uses. During the compression, all guest activity to that file is paused.
Performance and usage tips B-3 1 Up to a maximum of 125 files can be made accessible to FileMaker Pro 5 guests on the network. Each FileMaker Pro guest can open a maximum of 50 files. Since FileMaker Server can host up to 125 files, it is possible to have multiple files available for access by multiple workgroups. 1 Remember that double-clicking a FileMaker Pro file opens that file in FileMaker Pro 5, not FileMaker Server.
Appendix C Event log messages and troubleshooting FileMaker Server Event Log messages The following is a list of some of the log file messages you might see and an expanded explanation. Variables, such as the name of the user or file, are in italics. Message Explanation AppleTalk network initialization failed; an unexpected error occurred (error number) FileMaker Server couldn’t initialize AppleTalk due to an unexpected operating system error.
C-2 FileMaker Server Administrator’s Guide Message Explanation File filename compressed, freeing x blocks The specified file has been successfully compressed, leaving FileMaker Server enough room to continue working with the file safely. (One block equals 1,024 bytes.) File filename compressed, but still nearly full. Only x block(s) free The specified file was compressed, but there isn’t enough room for FileMaker Server to continue safely working with the file.
Event log messages and troubleshooting C-3 Message Explanation Schedule schedulename aborted; the destination destination is not writable The specified destination is locked or read-only. If the destination is a removable medium, you might need to remove it, make it writable, and reinsert it. Schedule schedulename aborted; no open databases to operate on The schedule specifies a directory in which FileMaker Server currently has no databases open. Therefore, the scheduled task can’t proceed.
C-4 FileMaker Server Administrator’s Guide Message Explanation IPX/SPX network initialization failed; not enough memory Windows: There is insufficient memory to use IPX/SPX. See “What you need” on page 2-1 for RAM requirements. IPX/SPX network initialization failed; protocol is not installed (error number) Windows: FileMaker Server can’t initialize IPX/SPX, because the IPX/SPX protocol is not installed or not configured correctly in the Networks control panel.
Event log messages and troubleshooting C-5 Network problems Symptom Suggested solution or explanation A FileMaker Pro guest using IPX can’t find FileMaker Server databases on the network. Windows: Verify that IPX networking software is properly installed. Verify that the host and guest are using the same frame type. Verify that the IPX/SPX network protocol (or both TCP/IP and IPX/SPX) is selected in the Networking tab of the Properties dialog box.
C-6 FileMaker Server Administrator’s Guide Problems on guest computers Symptom Suggested solution or explanation Guests receive servername is no longer available or the host capacity has been exceeded message on guest computer. FileMaker Server has shut down or you reached the maximum allowable connections or guests on FileMaker Server.
Appendix D About the TechInfo database The TechInfo database is a great resource for technical information about FileMaker, Inc. products. This FileMaker Pro database serves as a front-line resource for the company’s support technicians as they field customer inquiries. It collects Q&As, tips, FAQs, bug reports, update notes, press releases, templates, and other material valuable for support professionals. You can access the TechInfo database in the support area of the official FileMaker, Inc.
Index A Access privileges FileMaker Pro 4-11 Windows 2-2 Activities, FileMaker Server message descriptions C-1 viewing Mac OS 5-15 Windows 2000 5-15 Windows NT 5-14 Administering closing files locally (Mac OS) 5-12 remotely 5-5 disconnecting guests locally (Mac OS) 5-13 remotely 5-6 from different platforms 2-2 local administration, described 5-1, 5-8 opening files locally (Mac OS) 5-11 remotely 5-4 remote administration, described 5-1 sending messages locally (Mac OS) 5-13 remotely 5-7 setting passwords fo
I-2 FileMaker Server Administrator’s Guide D E Database files.
Index software requirements Mac OS 3-1 Windows 2-1 starting Mac OS 3-4 using command line (Windows) 6-6 Windows 2000 2-5 Windows NT 2-4 stopping Mac OS 3-5 using command line (Windows) 6-6 Windows 2000 2-6 Windows NT 2-5 system requirements Mac OS 3-1 Windows 2-1 technical specifications A-1 troubleshooting C-4 uninstalling (Windows) 2-8 FileMaker Server 5 folder, contents 2-3, 3-4 FileMaker Server Help Balloon Help (Mac OS) xi Contents, using viii Find, using x for dialog boxes xi for remote administratio
I-4 FileMaker Server Administrator’s Guide in Mac OS 3-1–3-2 in Windows 2-2–2-3 recommendations 1-2 remote administration plug-in Mac OS 3-5 Windows 2-6 troubleshooting C-4 Intel-compatible systems 2-1 IP address setting 4-9 troubleshooting C-5 IPX/SPX hosting with (Windows) 2-1, 4-8 incorrect frame types C-5 troubleshooting C-5 Italicized text, in local administration window (Mac OS) 5-12, 5-13 K Keyboard shortcuts (Mac OS) 5-10 L Limits for files and usage A-1 Listing information (Mac OS) 5-10 Local a
Index Properties. See Configuring Protocols, network setting 4-8 supported Mac 0S 3-1 Windows 2-1 Q Q&A for FileMaker Server D-1 Quitting FileMaker Server Mac OS 3-5 Windows 2000 2-6 Windows NT 2-5 R RAM.
I-6 FileMaker Server Administrator’s Guide remotely 5-3 Statistics log file. See Log files Status (Current Date) function 5-16 Stop command (Windows) 6-6 Stopping FileMaker Server Mac OS 3-5 Windows 2000 2-6 Windows NT 2-5 Summary reports B-1 Support, technical 1-1 System crash, checking for file corruption 4-12 System requirements See also Hardware requirements; Memory; Troubleshooting Mac OS 3-1 Windows 2-1 T Task Scheduling assistant (Windows) 6-1 Tasks, scheduling.
