Guide to Updating Plug-ins

Table Of Contents
Event log messages and troubleshooting C-7
Problems administering remotely
Problems using command line options (Windows and Red Hat Linux)
Guests receive Host capacity exceeded message on guest
computer.
You reached the maximum allowable connections or guests on FileMaker Server. Increase the number of
guests allowed in the Guests tab of the Properties dialog box (Windows) or the Preferences dialog box
(Mac OS) or MaxGuests preference parameter (Red Hat Linux). See “Setting the number of guests” on
page 6-3 (Windows and Mac OS) or “Setting the number of guests” on page 9-6 (Red Hat Linux).
Symptom Suggested solution or explanation
Symptom Suggested solution or explanation
You’re unable to administer FileMaker Server remotely
using FileMaker Pro 5.x.
Check that remote administration is enabled in the Administration tab of the Properties dialog box (Windows)
or Preferences dialog box (Mac OS) or UseRemoteAdmin preference parameter (Red Hat Linux). See
“Enabling remote administration” on page 6-9 (Windows and Mac OS) or “Enabling remote administration in
FileMaker Server” on page 9-10 (Red Hat Linux).
If you want full administrative access to FileMaker Server, you must install and enable the Server
Administration plug-in on your remote computer. For more information, see “Automatically downloading the
Server Administration plug-in to a remote computer” on page 7-6.
The Open, Close, Disconnect, and Get Details buttons are
dimmed in the Remote Administration window.
The Server Administration plug-in isn’t installed and enabled on the remote computer. Install and enable the
plug-in and try again. For more information, see “Automatically downloading the Server Administration plug-
in to a remote computer” on page 7-6.
Symptom Suggested solution or explanation
The command you typed didn’t work. When typing at the command prompt, specify the filename extension (.FP5) after the filename.
Make sure that you are using the correct short filenames, or enclose long filenames that contain spaces in
quotation marks. To see the short filenames, type dir /x at the prompt.
You can’t remember command syntax or usage. Type fmserver /? (Windows) or fmserverd -h (Red Hat Linux) at the prompt to view a list of available
commands.
Windows: Look at the messages in the Windows Event Viewer for tips.