User manual

Customizing FileMaker Pro A-3
Setting preferences for dialing phone numbers
FileMaker Pro can dial phone numbers stored in a database. To dial
the phone in FileMaker Pro, set modem and dialing preferences as
described here, define a script that includes the Dial Phone script
step, then perform the script. For general information about
scripting, see chapter 10, “Creating scripts to automate tasks.” For
information about the Dial Phone script step, choose Help menu >
Contents and Index, click the Index tab, and type Dial Phone.
Windows: Modem and dialing settings are controlled by the
operating system. If you have already specified Modems settings in
the control panel, you probably don’t need to change them. For more
information, see the documentation that came with your operating
system software.
Setting modem preferences (Mac OS)
For information about the settings you should use, see the
documentation that came with your modem.
Setting dialing preferences (Mac OS)
FileMaker Pro uses these preferences when you select the Use Dialing
Preferences option in the Dial Phone script step.
FileMaker Pro dialing preferences let you dial phone numbers in
different ways, depending on your location and the number you call.
For example, when dialing another extension in the same office, you
might not want to dial the area code and exchange. When dialing a
number outside the office, you might need to dial a prefix for a local
area code, or several prefixes for a long-distance call.
Do this To
Select during idle time Save changes when the file is idle or when the
file cache is full.
Select every < value > or when
necessary, then choose an
interval from the list
Save changes at a specified time interval or
when the file cache is full. Saving less often on
battery-powered portable computers conserves
power. Saving more often reduces the chance
of data loss in a system crash.
Windows: Type a number for
Attempt cache size of <value> K
on FileMaker restart
Increase this number to improve application
performance. Decrease this number to save
changes to disk more frequently and thus help
protect against data loss in a system crash.
Changes take effect after you exit
FileMaker Pro and start it again.
For Do this
Setup Type the command (all uppercase or all lowercase) to
initialize your modem.
Prefix Type the command (all uppercase or all lowercase) for starting
a call.
Hang up Type the command (all uppercase or all lowercase) for
disconnecting a call.
Output Choose the port your modem is connected to. If you choose
Speaker, FileMaker Pro does not dial out through the modem
and you don’t need to set the other modem preferences.
Speed Choose a baud rate (the speed for transmitting data between
your computer and the modem) from the list.
Options default to standard
Hayes-compatible settings
If you change the default
settings, click to restore
the default values