User manual

Table Of Contents
Chapter 6 | Protecting files 124
This situation also applies to files that FileMaker Server uses as backup targets. If the backup file is
being scanned by antivirus software when a scheduled backup occurs, the destination file might be
locked. This causes the backup process to fail, which may result in data loss. This same data loss
issue applies when an open, non-shared FileMaker
Pro database file is scanned by antivirus software.
When running antivirus software on computers that host FileMaker Pro databases, follow these
recommendations:
1 Do not run virus protection software on open or hosted databases. First, close the databases,
then run the virus protection software.
1 When you scan your computer for viruses, do not scan the Databases folder and subfolders or
any folder that contains files that actively hosts files through FileMaker
Server or FileMaker Pro.
Instead, set your antivirus software to scan your database backup destination folder and make
sure your antivirus scan schedule does not coincide with your FileMaker
Server backup
schedule. Wait until databases are completely backed up before scanning them.