Development Guide

Chapter 1 | Introducing FileMaker Pro Advanced 7
Your responsibilities as a developer
FileMaker, Inc. has established procedures for repairing files. If a customer complies with these
procedures, then FileMaker may supply a repaired file to the customer.
Note FileMaker does not recover account names and passwords.
If you distribute database files with passwords or you have removed full access privileges and do
not want FileMaker to repair a file for a customer who requests this service, you must:
1. Notify your customers in writing and keep a record of such notice that your database solution
contains passwords or data that can only be provided by you.
2. Every file in your runtime database solution must contain an About layout accessible from any
layout in the database.
3. The layout name must begin with the word “About.”
4. The About layout must contain these items:
1 solution name
1 your company name and contact information
1 your support policy (for example, how and when you are available for technical support)
5. The About layout must contain this exact warning:
“USER WARNING: This database solution contains password(s) that can only be
provided by the Developer identified above.”
For more information about creating an About layout, see Help.
6. If full access privileges have been permanently removed from your database solution by
selecting the Remove admin access from files permanently option in the Developer Utilities,
then the About layout must contain this exact warning:
“USER WARNING: This file is not customizable. Contact the above named Developer for
information on customizing this database solution.”
The accounts and privileges protection in a FileMaker file should not be viewed as an absolute
barrier that will prevent a customer from accessing files. FileMaker cannot guarantee that a
customer will not be able to identify or bypass the password through third-party solutions or tools.
Therefore, FileMaker recommends that you take appropriate steps to protect your consulting and
development efforts without relying solely upon the password. For more information about
accounts and privileges, see Help.
If you have a dispute with your customer, you must resolve this dispute directly with the customer.
FileMaker is unable to, and will not, attempt to resolve such disputes.