Developer’s Guide

Preparing files for a custom solution 3-15
2. Select Try default password and type the password in the box.
3. Click OK.
To display the password dialog box:
1. Hold down Shift (Windows) or Option (Mac OS).
2. Double-click the file icon or in FileMaker Pro, choose File menu >
Open.
Your responsibilities as a developer
FileMaker, Inc. has a policy of established procedures for decoding
and repairing passwords. If a customer complies with these
procedures, then FileMaker, Inc. may decode passwords, and/or
supply data or a repaired file for the customer.
If you distribute FileMaker Pro runtime files with passwords, or you
have removed master level design access and you do not want
FileMaker, Inc. to decode passwords, repair access privileges, and/
or return data to a customer who requests such services, you must do
the following:
1. Notify your customers in writing and keep a record of such notice
that your database solution contains passwords and/or data that can
only be provided by you.
2. Every file in your runtime database solution must contain an
About layout accessible from any layout in the database.
See “Adding a custom script to an About menu command” on
page 2-12 and “Creating an About layout” on page 3-7.
3. The layout name must begin with the word “About.”
4. The About layout must contain these items:
1 Solution Name
1 Your company information: company name, address, city, state,
postal code, country, and phone number
1 Your support policy (for example, how and when you are
available for technical support)
5. If your databases contain passwords, and you do not want
FileMaker, Inc. to decode and repair passwords and access privileges
for your database, the About layout must contain this exact warning:
“USER WARNING: This database solution contains password(s) that can
only be provided by the Developer identified above.”
6. If design access has been removed from your database solution by
selecting the Permanently prevent modification of database structure
option in the Developer Tool, then the About layout must contain
this exact warning:
“USER WARNING: This file is not customizable. Contact the above named
Developer for information on customizing this database solution.”
Select to suppress the
password dialog box
FileMaker Pro Document Preferences dialog box