Help

The logs are:
event.log – all event log data
gateway.log – gateway server logging
journal.log – all notifications and user actions
wpe.log – Web Publishing Engine logging
fmshelper.log– log file for the utility process that runs and starts and stops all other processes
awsmanager.log – AWS‑related activity, such as instance upgrade or refresh, backups, volume size increase
Note: User credentials and database entries are not logged.
Discontinuing your subscription
The Subscription Center displays information about discontinuing your subscription. Carefully review this information before discontinuing your
subscription, since this action cannot be undone.
To discontinue your subscription:
1. Click Get Instructions to receive an email with instructions.
2. Follow the steps in the email to download client software, logs, and databases.
3. Return to the Subscription Center and click Delete Stack. (If you change your mind, click Cancel Process.)
4. In the Proceed with Deletion dialog box, confirm the root administrator email address and password.
5. Click Delete.