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You can also manage clients connected to the databases, and send messages to client users (for example, if you are going to pause the database
they are connected to).
In FileMaker Cloud, all database files require an encryption password to open them. You must enter an encryption password when you open the
file. You can save the password by selecting the Save password checkbox. If you do not save the password and you choose to open all databases,
databases without the saved password will not open.
If you use FileMaker Pro Advanced, you can encrypt a database file with a password, upload the database to FileMaker Cloud, and enter the
previously created encryption password prior to opening the database.
If you use FileMaker Pro or FileMaker Pro Advanced, you can upload a database file that is protected with a password, and create an encryption
password prior to opening the database. Only database files with password protection can be opened on FileMaker Cloud.
Working with backups
In FileMaker Cloud, click the Backups tab to view, preserve, and restore backups. A backup is a snapshot of your storage volume, which contains
all your data, including databases, configurations, and logs.
FileMaker Cloud uses AWS EC2 snapshots to back up your storage volume. Backups run every twenty minutes, and FileMaker Cloud stores one
week's worth (504). Once that limit is reached, FileMaker Cloud deletes older backups in sequence.
Note: If a backup fails, FileMaker Cloud retries the backup in five minutes.
Backup activity is logged in awsmanager.log. Backups do not run if no databases are present.
You can preserve backups. Preserved backups are stored in AWS S3 and will add to your storage size and cost. Preserved backups cannot be auto‑
deleted by FileMaker Cloud.
Note: When auto‑maintenance is enabled on the System Configuration page, the latest backup is preserved nightly before the server restarts.
Working with preserved backups
To preserve a backup, select the backup, and click Preserve Backup.
You can restore the storage volume from a preserved backup, and remove backups that are no longer needed from the preserved list. FileMaker
Cloud can then delete these backups.
Preserved backups area on the Databases page
To remove a backup from the preserved list:
1. Click the arrow to the right of the backup and choose Remove.
2. Click Remove to confirm.