User manual

Table Of Contents
Chapter 10 Using Bento with Bento for iPhone and iPod touch 107
Troubleshooting Syncing
This section describes some common issues with syncing information between Bento
and Bento for iPhone. For more information on syncing iPhone or iPod touch, see the
iPhone user’s guide, the iPod touch users guide, or the Apple support website.
1 Can I sync more than one mobile device with Bento?
No. Bento can only sync with one mobile device. If you sync a second mobile device
to Bento, the first device disconnects. To prevent data loss, avoid connecting to
additional devices.
1 Can I sync more than one Bento desktop with a mobile device?
No. A mobile device can only sync with one Bento desktop. If you sync a second
Bento desktop to your mobile device, the first desktop disconnects. To prevent data
loss, avoid connecting to additional desktops.
1 Why weren’t all of my files synced?
Files that are larger than 10 megabytes or that cannot be opened or played on your
mobile device cannot be synced.
1 What if Bento for iPhone is interrupted while syncing?
If Bento for iPhone is interrupted while syncing (for instance, by a phone call or
power failure), you must restart the sync.
1 When I sync, what happens if data in one application conflicts with data in the
other?
If there is a data conflict, data in Bento for iPhone overwrites data in Bento. For
example, you have John Smiths phone number stored in both applications. You
change his phone number to 555-1010 in Bento and 555-9090 in Bento for iPhone.
When you sync, the phone number on your mobile device overwrites the phone
number on your computer.
1 Why dont I see my iCal Events and iCal Tasks libraries in Bento for iPhone?
The iCal Events and iCal Tasks libraries are not supported in Bento for iPhone.