Platinum Sound Processor™ User Guide Advanced Bionics® Corporation 12740 San Fernando Road Sylmar, California 91342-3728 www.cochlearimplant.
i Contents I. Platinum Sound Processor................... 1 Volume Control.......................................................... 1 Sensitivity Control...................................................... 2 Headpiece Jack......................................................... 2 Dual Color LED Indicator........................................... 2 Audible Alarm ............................................................ 3 Auxiliary Jack ............................................................
ii Platinum Sound Processor User Guide User hears static ....................................................22 Headpiece falls off..................................................23 Headpiece or Processor gets wet ..........................23 Performing a System Check...................................24 Replacing Components ..........................................26 Troubleshooting Action Table ................................29 VII. Caring for Your Cochlear Implant System.............................
iii Labeling Below is a sample of the labeling on the package of the Processor.
iv Platinum Sound Processor User Guide The contents of the Platinum Sound Processor Kit are as follows: Qty 1 4 1 2 Description Processor Rechargeable Battery Packs with Covers AA Battery Compartment w/ Cover Battery Charger Power Supply Power Cord Auxiliary Microphone Adult: Leather Carrying Case - Black Adult: Sport Carrying Case Tan Child: Harness Case - Tan Child: Sport Carrying Case Purple Telephone Adapter Telecoil Pickup Child: Headpiece Microphone Tester Earphones Headpiece Headpiece Cables 1 Us
Platinum Sound Processor 1 I. Platinum Sound Processor Your audiologist will explain and demonstrate the adjustable patient controls and features of the Platinum Series Processor. Headpiece Jack Program Switch Volume Sensitivity LED Indicator The program switch, on the left side of the control panel, is used to turn the Processor on and off, to select one of three programs, and to test the headpiece microphone.
2 Platinum Sound Processor User Guide Turning the control to the right (toward the larger end of the scale) increases the volume. During your programming session, your Processor will be adjusted so that the indicator on the volume control when positioned halfway along the scale (12:00 position) on the control panel represents the Most Comfortable Loudness level.
Platinum Sound Processor 3 1. Battery Charge Status When the Processor program switch is turned from the off (o) position to positions !, !!, or !!!, the red LED light will blink as follows: ! Up to 4 quick blinks indicate that the battery is fully charged. ! 2 to 3 quick blinks indicate that the battery is sufficiently charged to power the system. ! 1 quick blink indicates that the battery charge is nearly depleted.
4 Platinum Sound Processor User Guide The audible alarm is an optional feature that can be activated at the time of programming. It is designed primarily for children in order to alert parents and teachers when the system is not transmitting sound to the implant or the battery is near depletion. If the child’s headpiece falls off the head, the Processor will begin to beep and the red LED will flash. When data is again being transmitted, the alarm will stop.
Headpiece & Cable 5 II. Headpiece & Cable Single-Unit Headpiece CLARION’s single-unit headpiece integrates the system’s microphone and transmitter in an attractive headpiece, which is easily worn behind the ear. Your headpiece is held in place by a magnet, which lines up with an internal magnet that is located in the implant. When placing the headpiece on your head, the headpiece centers itself as the two magnets attract each other.
6 Platinum Sound Processor User Guide Changing the Platinum Headpiece Color Cap: Headpiece Color Cap Removal Tool 1. Open the Headpiece by inserting the Headpiece Color Cap Removal Tool into the slot above the headpiece cable connector and pushing the tool straight back to lift the color cap as shown below. Cable connector 2. Close the Headpiece by carefully aligning the Headpiece Color Cap on the Headpiece and pressing both parts together to snap them back into place.
Headpiece & Cable 7 2. Position the clip so that the flexible metal hinge fits between grip tabs on the headpiece cap – from the bottom view, approximately the 2:00 position for a left side implant or the 10:00 position for a right side implant. Hinge 3. Carefully fit the Headpiece Color Cap over the clip’s hinge and snap it back into place. Clip direction Using the Headpiece with the Clip: 1. Hold the hair over the implant flat to the skull with the index finger of one hand. Hair direction 2.
8 Platinum Sound Processor User Guide HEADPIECE MICROPHONE CABLE 2 PIN PLUG STRAIN RELIEF STRAIN RELIEF COAXIAL PLUG Cable The cable connects the headpiece to the Processor and provides the pathway for relaying information between the internal and external components of the system. At one end of the cable is a two-pin plug that is inserted into the headpiece. A small coaxial plug is located at the other end of the cable. This plug is inserted into the headpiece jack in the Processor.
Batteries & Battery Charger 9 III. Batteries & Battery Charger A Lithium Ion rechargeable battery or a compartment that accommodates three standard AA batteries powers your CLARION Processor. The rechargeable battery provides an average of ten to twelve hours of use, depending on your unique program. Three standard AA alkaline batteries may also be used. Actual use time will vary depending on the type of sound processing program you use.
10 Platinum Sound Processor User Guide !" Slide the battery in the direction of the lever until it releases from the Processor. To insert the rechargeable battery pack: !" Locate the slide tracks on the underside of the Processor and the top of the battery pack. !" Position the battery pack so the battery contact is toward the lever on the Processor. !" Guide the battery pack into the tracks on the Processor. !" Slide the battery pack onto the Processor until it engages.
Batteries & Battery Charger 11 NOTE TO EUROPEAN CUSTOMERS: For proper disposal of rechargeable battery packs, please return depleted battery packs to the nearest local Advanced Bionics Corporation representative or the designated follow-up Audiologist. Battery Charger The battery charger provided with the Platinum Sound Processor is designed so that two rechargeable battery packs can be charged simultaneously.
12 Platinum Sound Processor User Guide Please note that if a partially charged battery is placed in the charger, the battery may be fully charged in a lesser period of time. The battery can be removed at anytime. The battery charger and batteries will not be damaged if the batteries remain in the charger longer than the required charging time (approximately 2.5 hours). It is a good idea to use the batteries on a rotating basis to maximize battery life. Batteries can be labeled (e.g., 1, 2, 3, etc.
Accessories 13 IV.
14 Platinum Sound Processor User Guide Harness Case A harness with an attached case is provided in the Pediatric Processor Kit to allow the Processor to be worn on a child’s chest or back. The harness is constructed of durable elastic webbing and is adjustable using Velcro® tabs. The attached case is lined and constructed of lightweight nylon fabric. The case contains a builtin knob cover flap to help prevent accidental adjustment of Processor controls during activity.
Accessories 15 Extending the Life of Your Headpiece Cables 1. Plug in the cable as shown. 2. Feed the cable through the far buttonhole. 3. Feed the cable through the other buttonhole.
16 Platinum Sound Processor User Guide Auxiliary Microphone You may find that using the auxiliary microphone is preferable in some or all listening environments. The auxiliary microphone can be hand-held or worn on your lapel or collar. You may want to experiment with several microphone positions to find out which location is best for you. To use the auxiliary microphone: 1. Turn the Processor off by turning the program switch to the off (o) setting. 2.
Accessories 17 loops,” and as an alternative to placing the telephone receiver next to the microphone of the headpiece or auxiliary microphone. To use the telecoil pickup, plug the connector of the pickup into the auxiliary jack on the side of the Processor. For use with audio induction loops, position the telecoil pickup inside the perimeter of the audio loop. For use with a hearing aid compatible telephone, attach the suction cup to the earpiece of the telephone receiver.
18 Platinum Sound Processor User Guide To use the telephone adapter, plug the long gray line into the auxiliary jack on the side of the Processor. Adjust your volume and sensitivity controls as needed. NOTE: Only use the Telephone Adapter with phones that have the dial pad in the base. The adapter will not work with phones that have the dial pad in the handset.
Using the CLARION Platinum Sound Processor 19 V. Using the CLARION Platinum Sound Processor Getting Started In order to use the Processor, follow the steps below: 1. Verify that the Processor program switch is in the off (o) position. 2. Check that a charged battery or an AA battery pack has been correctly mounted onto the Processor. 3. Adjust the volume ( ) so that the indicator notch on the control is all the way to the left. 4.
20 Platinum Sound Processor User Guide providing sound information and may cause physical discomfort. IMPORTANT: Be sure to turn the Processor off before removing the headpiece. NOTE TO EUROPEAN CUSTOMERS: Under limited circumstances, the CLARION Cochlear Implant System may cause interference with TV reception. Based on internal testing and field experience, there is no evidence that this interference causes safetyrelated hazards.
Using the CLARION Platinum Sound Processor 21 or not interference is evident. No such interference has been noted with cellular phones using analog technology.
22 Platinum Sound Processor User Guide VI. Troubleshooting Guide The following is a description of the most common problems you may encounter with your CLARION Platinum Sound Processor and solutions for addressing those problems. After trying the remedies below, if the problem persists, contact your implant center or Advanced Bionics Corporation for support. No sound heard; no response from user !" Ensure that the cable is inserted into Processor, and the headpiece is properly positioned.
Troubleshooting Guide 23 !" Remove any material (hats, headbands, etc.), which may be covering the headpiece microphone opening. !"Use the auxiliary microphone to determine if a new microphone is needed for the headpiece. Headpiece falls off !" Use the cable clip to provide additional stability to prevent the headpiece from falling to the ground. !" If your headpiece frequently falls off during normal activities, it may indicate the need for a stronger magnet. Contact your cochlear implant center.
24 Platinum Sound Processor User Guide Performing a System Check You can verify CLARION’s operating status in three simple steps: 1) Check battery charge status 2) Check lock status 3) Check microphone and system status To assure the system’s overall proper functioning, perform all three steps. Once you get used to the steps, it takes less than one minute to complete a CLARION system check. 1.
Troubleshooting Guide 25 approximately once per second if the Headpiece is not in its proper position over the Implant. Adjust the position of the Headpiece over the Implant until the red LED light stops flashing (Note: If the audible alarm feature has been activated by the programming audiologist, the alarm will beep once each second until proper lock status is achieved.
26 Platinum Sound Processor User Guide Replacing Components The three most common actions required to restore CLARION to proper functioning are: (1) replacing the battery, (2) replacing the cable, and (3) replacing the Headpiece, as described below. 1. Lithium Ion Rechargeable Battery CLARION is powered by a custom-designed, rechargeable Lithium Ion Battery. An alternative battery pack, containing three AA alkaline batteries, can be used with the Processor.
Troubleshooting Guide 27 To replace the AA Battery Case !" Unsnap the AA battery pack utilizing the thumb recess on the top of the case. !" Insert AA batteries into the battery compartment, making sure that the positive and negative contacts are in the correct orientations, as labeled inside the cover. !" Replace the cover by hooking the case together at the bottom and gently snapping it closed.
28 Platinum Sound Processor User Guide !" Repeat the system check, Steps 1-3. If the microphone function is not restored, reinsert the first cable, and replace the Headpiece. 3. Headpiece To replace the Headpiece: !" Turn the Program Switch to the off position. !" Remove the Headpiece from the cable by holding the cable at its strain relief portion and gently pulling the cable away from the Headpiece. !" Insert the two-pin plug into the replacement Headpiece.
Troubleshooting Guide 29 Troubleshooting Action Table PROBLEM During battery status check, no flash or only one flash is observed. Red LED indicator continuously blinks at one-second intervals – and/or- Audible Alarm, if activated, sounds at onesecond intervals. Continuous rapid blinks of the red LED indicator. (May indicate a faulty program.) Green LED does not illuminate to loud speech near microphone. User reports hearing no sound.
30 Platinum Sound Processor User Guide VII. Caring for Your Cochlear Implant System Although your CLARION Platinum Sound Processor has been designed and built to withstand daily wear and tear, care must be taken to protect both the implanted and external components of the device. For a detailed discussion of clinical results, warnings and precautions please refer to the Package Insert located at the back of this guide. It is a good idea to carry the User Identification Card with you at all times.
Caring for Your Cochlear Implant System 31 connector. Care should be taken to avoid the following: !" !" !" !" Dropping the Processor. Leaving the Processor any place where it can come in contact with water or moisture. Remember to remove the Processor and headpiece when bathing, showering, or swimming Exposing the Processor to extreme temperatures (below 32# Fahrenheit [0# Celsius] or above 115# Fahrenheit [45# Celsius]).
32 Platinum Sound Processor User Guide VIII.Future Product Improvements Advanced Bionics is committed to providing the best products and service to our customers. We welcome your comments about the CLARION Platinum Sound Processor or your suggestions to improve the product. Please feel free to contact Advanced Bionics or to discuss your suggestions with your clinician. Advanced Bionics Corporation 12740 San Fernando Road Sylmar, California 91342 U.S.A. Tel: +1 818-362-7588 Tel: 800-678-2575 (in U.S.
