Bluetooth Headset User Manual
40
English
FZ709E
TROUBLESHOOTING
Reconnect  A2DP/AVRCP 
(
Audio 
streaming profiles
)
 from the phone 
again after telephone interrupt.
Audio streaming is 
disconnected after 
telephone interrupt.
Problem Cause Measure
This is probably happen when audio 
streaming  and  telephone  function 
are from  the same  device 
(
mobile 
phone
)
.
Dependent on phones.
BT Audio
If your phone is facing this problem, 
please do not use your phone while 
audio streaming.
Audio streaming will begin 
to pulse on/off when using 
your connected phone.
Disconnect  and  pair  the  device 
again.
AVRCP is not connected.
Due to excessive 
Bluetooth
®
 activity 
on  a  low  bandwidth  link.  Some 
phones will not handle this well.
Cannot perform remote 
control for audio 
streaming.
Display is showing device 
name connected but there 
is no sound output.
The  external  audio  device  may  in 
Pause status.
Some 
Bluetooth
®
  audio  devices 
might not support AVRCP.
There  might  be  connection  links 
broken between the devices.
Check whether both device and main 
unit are in play status. Change the 
status in the device if necessary. 
If problem persists, please power off 
and on the main unit or the device.
Please  delete  pairing  information 
on both  device and main  unit and 
start re-pairing.
∗
 Advanced Audio Distribution Profile 
(
A2DP
)
 is used for 
Bluetooth
®
 audio streaming support.
∗
 Audio Video Remote Control Profile 
(
AVRCP
)
 is used for controlling audio streaming playback.
The device might not support audio 
streaming.
Please check your phone whether it 
supports 
Bluetooth
®
 audio streaming 
or  visit  www.clarion.com  for  your 
phone compatibility.










