ClareOne Wireless Security and Smart Home Panel User Manual Model CLR-C1-PNL1 Last modified: 03/02/20 DOC ID - 1871 • Rev 02.
Copyright © 05MAR20 Clare Controls, LLC. All rights reserved. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from Clare Controls, LLC., except where specifically permitted under US and international copyright law. Trademarks and patents The ClareOne name and logo are trademarks of Clare Controls, LLC. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
FCC compliance FCC ID: 2AC9I-C1-PNL1 Contains FCC IDs: XMR201609EC21V and 2AATL-8223A-SR This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
EU compliance EU directives 1999/5/EC (R&TTE directive): Hereby, Clare Controls, Llc. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. 2004/108/EC (EMC directive): Hereby, Clare Controls, Llc. Declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC. 2006/95/EC (Low Voltage directive): Hereby, Clare Controls, Llc.
Content Important information...iii Limitation of liability...iii Introduction...1 Package contents...1 Specifications...2 Installing the panel...4 ClareOne setup wizard...15 ClareOne Panel menus...18 ClareOne menu bar...18 ClareOne status bar...19 ClareOne quick settings menu...20 Security...22 Security user management...22 Operating security...22 Favorites...28 Activity...31 Settings...32 Display...32 User Settings...33 Installer Settings...34 About...34 User and Installer Settings...35 User Management..
Emergency...61 Basic operation...65 Panel states...65 Panel LED...65 Maintenance...66 Contact...67 Evacuation plan...68 Glossary...71 Appendices...72 Quick reference...73 Trouble conditions...76 Panel zone list tracking...77 Sensor installations and specifications...
Important information Limitation of liability To the maximum extent permitted by applicable law, in no event will Clare Controls, LLC. be liable for any lost profits or business opportunities, loss of use, business interruption, loss of data, or any other indirect, special, incidental, or consequential damages under any theory of liability, whether based in contract, tort, negligence, product liability, or otherwise.
Introduction The ClareOne Wireless Security and Smart Home Panel (CLR-C1-PNL1) is a smart home hub featuring customizable home automation and security control. The ClareOne eliminates the need for separate control and customization devices. Package contents Note: Ensure all accessories are included. If not, contact the dealer.
Specifications Touchscreen Size 7 in (18 cm) Resolution 1024 × 600 User Interface Status LED Multi-color Voice announcement System state, sensor state, disarm state User codes Up to 99 users and 10,000 possible codes Proximity sensor 5 ft (1.52 m) auto-wake up motion detection Radio/Network WiFi WiFi 802.11 a/b/g/n/ac dual band 2.4/5G Ethernet/LAN USB-C to ethernet adapter Z-Wave Z-Wave Plus Cellular Verizon LTE with two-way voice Security R/F Encrypted, two-way, 433.
Figure 1: ClareOne Panel - front (1) Camera (2) IR sensors (2 on each side) (3) Microphones (on each side) (4) LED Figure 2: ClareOne Panel - exterior rear (1) Tamper button (2) Back plate secure screw (3) Rear panel cover (4) Mounting holes (5) Siren ClareOne (6) DC routing hole #1 (7) DC routing hole #2 (8) LAN routing hole (9) Siren routing hole 3
Figure 3: ClareOne Panel - interior rear (1) DC wiring terminal (2) DC micro USB port (3) LAN port (USB-C) (4) Panel reset hole (5) SIM card slot (6) Battery connection (7) Battery (8) Siren wiring terminal Installing the panel Only qualified installation technicians should install the panel. Clare Controls does not assume responsibility for damages caused by improper installation, connection to the network, or use of the device.
Installation option 1: Desktop Option 1 uses the included kickstand. To desktop mount the panel: 1. Remove the panel’s back plate by pressing down on the 2 tabs and pulling the back plate outward, exposing the battery. 2. Route the power supply cable through the hole in the bottom right side of the kickstand. 3. Verify that the battery is plugged in, and then attach the power supply to the panel. Note: For other power options, see Power supply options on 9.
4. Attach the panel’s back cover, gently pressing it into place. Verify that the tabs are both fully pressed in. 5. Press the sides of the back plate against the back of the panel, making sure there is no gap between the back plate and the panel. 6. Align the mounting holes in the back of the panel with the stubs on the kickstand, and then press kickstand to the rear of the panel. 7. Slide the panel down, locking it into place. 8. Plug the opposite end of the power supply into an electrical outlet.
Installation option 2: Wall mounted Option 2 uses the included wall mount bracket. The recommended height for mounting the panel is 48 in. +/- 12 in. based on the comfort level of the end user. To wall mount the panel: 1. Select a location for the panel that is close to an outlet, and then run a connection from the 12VDC supply to the selected installation location. 2.
5. Verify that the battery is plugged in, and then attach the power supply to the panel. 6. Attach the panel’s back cover, gently pressing it into place. 7. Press the sides of the back plate against the back of the panel, making sure there is no gap between the back plate and the panel. 8. Press the panel onto the mounting bracket, and then slide the panel down until it locks into place. 9. Plug the opposite end of the power supply into an electrical outlet. The panel automatically powers up.
Power supply options The ClareOne Panel has 2 power options: localized (using provided power supply with micro USB within 6 ft of the installation location) and remote (using CAT5/6 or 22AWG or thicker shielded security wire to extend the reach up to 100 ft from the installation location). Localized power The power supply provided with panel come with a 6 ft micro USB cable attached. Note: Only use the provided 12VDC power supply. Do not use any other power supply with the panel. To use localized power: 1.
3. Carefully insert the negative end of the wire into the negative terminal of the DC power terminal. 4. Replace the back plate on the panel. 5. Connect the wires to the positive and negative terminals on the power supply. 6. Secure the power supply mounting bracket to the closest wall outlet using the provided screws, and then plug the power supply into the outlet. Note: Do not connect to a receptacle controlled by a switch. 7.
Panel battery specifications and maintenance The ClareOne Panel uses a rechargeable lithium-ion battery, specs listed below. Table 1: ClareOne Panel Battery Specifications Battery type Rechargeable Lithium-ion battery, 5200mAh Maximum battery voltage 4.35V DC Maximum charging current 2600mA Charging time 6.5 hours (at standard charge rate of 1040mA) Manufacturer Guangdong Pow-Tech New Power Co., Ltd.
4. Insert the new battery’s header into the battery port on the panel 5. Gently place the battery into position with the battery’s cabling going above the battery in the back of the panel. 6. Return the panel’s back plate. Wired siren The ClareOne Panel has a 2 pin terminal connector to attach an external wired siren. The connector is labeled as “SIREN” and uses a 2-screw terminal. The siren output acts as a simple contact closure, resulting in the wiring polarity being irrelevant for connection.
Figure 4: Wired siren connection (1) ClareOne Panel (2) Wired siren (3) DC Power supply (4) Negative wire (5) Siren’s negative wire (6) Siren’s positive wire Wired Ethernet The ClareOne Panel defaults to using WiFi for home network connection. However, a wired Ethernet connection is possible using the included USB-C Ethernet adapter. Connect the USB-C Ethernet adapter into the USB-C port on the interior back of the panel, and then connect a Cat5/6 Ethernet cable to the other end of the adapter.
SIM card slot The ClareOne Panel comes with a factory installed SIM card. The provided SIM card is designed for use with the ClareOne panel. Note: Do not use a non-Clare Controls SIM card. If a non-Clare Controls SIM card is used, the panel will not report correctly. Using a non-Clare Controls SIM card may result in a security risk. Figure 6: ClareOne Panel SIM card slot RESET button A recessed button is located under the panel’s back plate and can be used to power cycle the panel.
ClareOne setup wizard The ClareOne panel has the ClareHome app pre-installed. Follow the setup wizard to connect to the home’s WiFi and add sensors. To setup the panel: 1. Tap the screen. The Set Up Wizard displays. 2. Tap Start. 3. Select the time zone from the drop-down, and then tap Next. Notes • ClareHome uses the location of the device for timers and events. • Tap <- Back to return to the previous step/screen.
4. Scroll and tap to select the desired network, enter the password, and then tap Ok. Note: Tap to hide the keyboard. 5. Add the desired sensors. For full sensor configuration and management, see Sensor Management on page 46. 6. Tap Next to continue in the wizard. 7. Configure the Installer and Master PINs. Notes • The Installer PIN must be 5-digits and the Master PIN must be 4-digits. • If the Master/Installer PINs are lost, the user cannot access Master/Installer menus or features.
9. Add desired Z-Wave devices to the panel. a. Tap Start. b. Connect to the project using the Clare mobile app. For full device addition and configuration, see the ClareHome App Guide (DOC ID 1750). 10. Tap Finish.
ClareOne Panel menus Use the following information to understand and navigate the ClareOne panel. ClareOne menu bar The ClareOne panel menu bar options run along the bottom of the screen and features 4 icons with an Emergency button. This menu is available on any screen in the panel, allowing easy access for the panel’s features. Figure 8: Menu bar Table 2: ClareOne menu bar Icon 18 Name Description Security The Security page allows the user to access and control their security system.
ClareOne status bar The status bar displays the panel’s current volume, cellular connection, WiFi, battery level, and time. Figure 9: Status bar Table 3: ClareOne status bar Icon / ClareOne Name Description Volume The volume icon indicates if the panel’s volume is on/off. Cellular The cellular icon indicates the panel’s current cellular status. WiFi The WiFi icon indicates the panel’s current WiFi strength. Battery The battery icon indicates the panel’s current battery level.
ClareOne quick settings menu The ClareOne quick settings menu allows the user access more detailed information on the date, battery percentage, time, cellular connection strength, door chime toggle, Voice toggle, WiFi network name and strength, volume slider, and screen brightness slider. Figure 10: Quick settings menu Quick settings menu display Battery: The battery icon displays the panel’s current battery percentage.
To access the quick settings menu: 1. Tap and hold the status bar. 2. Swipe downward. To adjust the volume and brightness level: 1. Tap and slide volume/screen brightness indicator left (decreases volume/brightness) or right (increases volume/brightness). To enable/disable the door chime: 1. Tap On/Off. To enable/disable voice: 1. Tap On/Off.
Security The Security menu badge allows a user to quickly access their ClareHome security control and sensors. Immediately, users see the state of their security system and sensors. Note: The security monitoring account must be created through the Clare Controls dealer. Figure 11: Security Security user management The panel allows for individual users and a duress code. See User Management on page 36 for full user creation and management information.
The ClareOne panel supports Arm Stay and Arm Away (panel annunciation), and Silently Arm (no panel annunciation). When using Silently Arm, the exit time is doubled. • Violation, restoral, and then a second violation of an entry/exit zone prior to the end of the Exit Time restarts the Exit Time. The panel does not allow the Exit Time to be restarted more than once. This feature is enabled by default.
Tap Arm Stay. Notes o When selecting Arm Stay, the user has the option to instantly arm the panel. o Tap Cancel to stop the arming process, this requires a user PIN. 3. The device arms and must be disarmed using a set PIN.
To bypass a zone: Note: If a zone (sensor) is faulted (open), the panel cannot be armed until the zone is either no longer faulted, or the zone is bypassed. 1. Tap the Security Badge icon . 2. Select an arming method (Arm Stay or Arm Away). 3. Tap Confirm Bypass. 4. The panel continues to arm as normal. To arm the panel using a silent arm: 1. Tap the Security Badge icon . 2. Tap the Silent arm On/Off button. 3. Tap the desired arming method.
4. The panel continues to arm silently. Note: During a silent arm, the panel adds additional time and does not have an audible countdown (no beeps). To disarm the panel: 1. Tap the Security Badge icon . 2. Tap Disarm. 3. Enter the PIN, and then tap Confirm.
To silence a trouble condition: 1. Tap the Security Badge icon . When there is a trouble condition active, the security tab displays a Trouble Badge and a Microphone icon 2. Tap the Badge icon to see a list of trouble conditions. 3. Tap the Microphone icon beeps for 12 hours. ClareOne .
Favorites The Favorites page allows the user to add frequently used device and Scene tiles to the panel. Figure 12: Favorites Notes • When there are no favorites added to the page, only 3 rows display. Once an icon is added to the last space in a row, additional rows are added. • Icons keep their position when icons around them are removed or added. To add a tile to favorite: 1. Tap an empty tile, and then tap the Plus icon.
2. Tap the desired category. 3. Tap the Plus icon next to the desired device/Scene. The icon is added to the screen.
To remove a tile from favorite: 1. Tap and hold the desired icon. 2. Tap Yes.
Activity The Activity page displays a list of the security events. This list includes the time and state or action of the panel (armed, disarmed, troubled, and faulted). Note: The panel takes snapshots when activity occurs, or whenever a PIN code is entered. Tapping the snapshot enlarges the image. Figure 13: Activity Table 4: ClareOne activity icons Icon Name Description Delete The delete icon allows the user to delete a security event from the activity list.
Settings The Settings page allows the user access to modify panel settings. Figure 14: Settings The below items are setting options the user can view and modify. Display The Display page allows the user access to adjust screen settings.
Display settings Display Timeout: This setting allows the user to adjust the length of time before the screen times out. Screen Cleaning: This setting allows the user 1 minute to clean the panel’s screen. During this time, the screen is not touch sensitive. Temperature Mode: This setting allows the user to select Fahrenheit or Celsius for their thermostat display. Auto Wake: This setting allows the user to use the panel’s PIR sensor to “wake” the panel from a time out.
Installer Settings The Installer Settings page hosts a sub menu of advanced settings. Note: The Installer Settings page can only be accessed with the Installer PIN. Figure 17: Installer Settings For full Installer Settings, see User and Installer Settings on page 35. About The About page displays panel specific information including the firmware, hardware versions, and network settings.
User and Installer Settings The User and Installer Settings pages are sub-menus of Settings. The User Settings page hosts settings for the master user and the Installer Settings page hosts advanced settings for the installer. The User Settings menu has access to User Management and the Installer Settings menu has access to Panel Reset, and Demo Mode. Both pages allow access to WiFi management, Time Zone Settings, Security & Arming, Sensor Management, Restart, System Test, and Check for Updates.
User Management Note: User Management is only accessible in the User Settings menu. The User Management page allows the user to add, modify, and remove panel users. Figure 21: User Management To add a user: 1. Tap the Settings icon . 2. Tap User Settings, enter the master PIN, and then tap User Management. 3. Tap Add User.
4. Select User (there are 3 user types). User types Master: The master user has access to all User Settings and is set by default. Note: The Master User can only be modified, a second master user cannot be added. Duress Code: A user code that sends an emergency alert to the monitored central station. Notes • Only 1 duress code can be added to the panel. • Duress is disabled by default. Once a Duress user is created, duress is enabled. User: A basic panel user.
Tap Custom Name, enter the desired name, and then tap Next. 6. Enter a user passcode, and then tap Next. 7. Confirm the passcode, and then tap Next.
8. Select the expiration date. (1 hour, 4 hours, 8 hours, 24 hours, 7 days, or unlimited) 9. Tap Save. To create a duress code: Notes • Only 1 duress code can be added to the panel. • Duress is disabled by default. Once a Duress user is created, duress is enabled. 1. Tap the Settings icon . 2. Tap User Settings, enter the master PIN, and then tap User Management. 3. Tap Add User.
4. Select Duress Code. Note: The ClareOne panel only supports one Duress user. 5. Enter the desired code, and then tap Next. 6. Confirm the passcode, and then tap Next. 7. Tap Save.
To modify a user/duress code: 1. Access User Management. Settings > User Settings >Enter master PIN > User Management 2. Select the desired user/duress, and then tap the Edit User icon. 3. Select the desired field to edit. To remove a user: 1. Access User Management.
2. Tap the Delete icon next to the desired user/duress. 3. Confirm by tapping Delete. WiFi The WiFi page allows the user/installer access to the available WiFi networks and their corresponding strengths. Figure 22: WiFi To change WiFi networks: 1. Tap the Settings icon . 2. Tap User Settings, enter the master/installer PIN, and then tap User Management WiFi. 3. Tap on the desired WiFi network, and then enter the password as prompted. 4. Tap OK. The panel is now on the desired WiFi network.
To set the panel to AP Mode: AP Mode allows the user to set their panel in AP mode to use the Clare Controls Install Assist app. Once turned on, the user sees the panel’s broadcasted network and a randomized passcode. Note: This passcode is random at each generation. 1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap WiFi. 3. Tap AP Mode, and then tap ON. The panel is now in Ap mode. 4.
To select a time zone: 1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Time Zone. 3. Tap the Select Time Zone drop-down. 4. Scroll up or down to set the desired zone, and then tap Save. Security & Arming The Security & Arming page allows the user/installer to modify security settings. Adjusting delay times, volume, and chime settings.
Security & Arming settings Secure Arming: When enabled this setting requires that the user enter a PIN to arm the security panel. Transmission Delay: The time in seconds that the panel waits if an alarm is triggered before sending a transmission to the security central station. Exit Delay: The amount of time in seconds the panel waits for a user to exit the building before arming. Swinger Shutdown: The number of times that the panel ignores a repeated sensor trigger during an egress (false alarm).
Sensor Management The Sensor Management page allows the user/installer to add, modify, and remove panel sensors. For a full sensor list and individual sensor settings, see ClareOne Sensors Integration Notes (DOC ID 1931). Figure 25: Sensor Management To add a sensor: 1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Sensor Management. 3. Tap Add Sensor.
4. Select Learn Mode. 5. Select the type of sensor. 6. Trip the physical sensor. For example, move the door’s sensor and magnet away from each other. 7. Select a name for the sensor, and then configure any desired sensor features. 8. Tap Sensor List to see the sensor in the list.
To modify the sensor: 1. Access Sensor Management. (Settings > User/Installer Settings > Enter user/installer PIN > Sensor Management). 2. Tap the Edit Sensor icon. 3. Select the desired field to edit. To remove a sensor: 1. Access Sensor Management. (Settings > User/Installer Settings> Enter user/installer PIN > Sensor Management).
2. Tap the Delete icon next to the desired sensor. 3. Confirm by tapping Delete. To create the Cross-Zone Group: Cross Zoning links 2 or more sensors together. If one of the sensors is tripped, and another sensor in that cross zone is tripped within the set time in this field, an alarm is triggered. Note: This is an advanced feature. We do not recommend using this option unless familiar with it. 1. Access Sensor Management.
2. Tap the Edit Sensor icon. 3. Scroll down to view Cross-Zone, and then tap Enabled. 4. Repeat steps 2 through 3 for each zone to be added to the cross-zone.
Modifying sensor settings Each ClareOne sensor can be adjusted for user preference. Use the steps below to access Sensor Management. For full sensor setting information, see ClareOne Sensors Integration Notes (DOC ID 1931). Note: These settings should not be adjusted without proper security experience and knowledge. Only modify these settings if you are familiar with them. To modify a sensor’s settings: 1. Access Sensor Management.
Restart The Restart button allows the user/installer to restart the ClareOne panel. Note: During the restart, the panel is not functional. Alarms and sensors are not active. Figure 26: Restart To restart the panel: 1. Tap Settings, and then tap User Settings/Installer Settings. 2. Enter the Master/Installer PIN, and then tap Restart. Confirm by tapping Restart Now.
Figure 27: System test To test the panel: 1. Unplug the panel from the wall outlet. 2. Look at the displayed panel state, verify that it is in normal standby mode with no current alarms. 3. Fault/open one of the paired sensors. The panel vocalizes that the sensor is not ready, and the faulted sensor is now marked not ready on the Security page. 4. Access the panel’s System Test page. Settings > User/Installer Settings > Enter user/installer PIN > System Test 5. Tap and run the desired test.
Cellular Test The Cellular Test page displays the panel’s current cellular information. Figure 28: Cellular Test Sensor Test The Sensor Test page allows the user to check each sensor on their system. Triggering the sensor verifies that the sensor is currently communicating with the panel.
Siren Test The Siren Test page allows the user to check that a siren is working. Figure 30: Siren Test Touchscreen The Touchscreen page allows the user to verify that all panel display areas are touch sensitive. Note: To exit the touchscreen test, tap the same spot 3 times.
WiFi Test The WiFi Test page allows the user/installer to see their connected WiFi and its status. Note: This test may take up to 60 seconds. Figure 32: WiFi Test Check for Updates The feature allows the user/installer the ability to check for panel updates. This is used when an update has been dismissed or if the user is unsure of their current panel firmware. Notes: • Check for updates is available in both User and Installer Settings.
To check for updates: 1. Tap Settings, then tap User/Installer Settings. 2. Enter the Master/Installer PIN as prompted. 3. Tap Check for Updates. Note: If the panel is up to date you are not prompted to update. 4. Tap Update Now.
The update process begins. 5. Once completed, leave Update Complete screen. Tap Settings desired page. or the Panel Reset This feature allows the user to default the panel. Notes • Panel Reset is only available in Installer Settings. • When performing a panel reset, the panel loses all configured zones, users, and time zone settings.
Figure 34: Panel Reset To reset the panel: 1. Tap Settings, then tap Installer Settings. 2. Enter the Installer PIN as prompted. 3. Tap Panel Reset. 4. Read through the warning popover, and then tap Panel Reset. Demo Mode The mode allows the user to see a working demo of the panel. The user can add and remove favorite tiles, manage security, and see events. Note: Demo Mode is only available in Installer Settings.
Figure 35: Demo Mode To enter Demo Mode: 1. Tap Settings, then tap Installer Settings. 2. Enter the Installer PIN as prompted. 3. Tap Demo Mode. 4. Tap tiles and icons to operate the corresponding devices. To exit Demo Mode: 1. Swipe the top bar downward. 2. Tap Exit Demo Mode, and then the panel restarts.
Emergency The Emergency button is always available on the Menu bar. This button gives the user instant access to emergency options. Use this button to contact the monitored central call station for an emergency. Figure 36: Emergency options Pressing the button takes the user to the Emergency screen, shown in Figure 37: Emergency options. The user then selects their emergency type. Emergency options The Emergency screen features 3 options: Police Panic, Fire Panic, and Auxiliary Panic.
Police Panic This button calls the monitored alarm station with a police emergency. Once pressed, it dials for the user. When the station answers, the screen changes, and the user can communicate with them through two-way voice. Note: When the station is called using a silent panic, two-way communication is not available.
Fire Panic This button sends an immediate fire panic to the central station. Figure 40: Emergency Fire Panic Auxiliary Panic This button calls the monitored alarm station with an auxiliary emergency. Once pressed, it dials for the user. When the station answers, the screen changes, and the user can communicate with them through two-way voice. Note: When the station is called using a silent panic, two-way communication is not available.
Figure 42: Emergency Auxiliary connection 64 ClareOne
Basic operation This section covers the basic operation of the ClareOne Panel, including terms and maintenance recommendations. Panel states The ClareOne Panel has multiple states. Each state has a different effect on the panel and user access. Normal Standby: This is the normal state of the panel. In this state everything is accessible for the user/installer when using the proper PIN codes. No alarms or warnings are present. Alarm: The panel is experiencing an alarm.
Maintenance The panel should be used and tested weekly. Testing should include validating communication between sensors and panel, verifying the alarm functions properly, validating operation on battery, and checking that communication networks are operational. For panel and sensor testing, see System Test, on page 52. For battery maintenance, see Panel battery specifications and maintenance, on page 11.
Contact In the event of panel trouble, contact the local dealer or monitoring center listed below. Local Dealer Phone Number: _______________________________ Local Dealer Email: _______________________________________ Monitoring Center Phone Number: ___________________________ NOTE TO INSTALLER: PLEASE ATTACH BUSINESS CARD OR STICKER WITH CONTACT INFO HERE If there is no information provided above, contact: Clare Technical Services 941.404.1072 ClareSupport@clarecontrols.
Evacuation plan It is recommended that everyone have an evacuation plan to get away safely in the event of a fire or emergency. Create an evacuation plan for safety. See the National Fire Protection Association’s (NFPA) evacuation information. https://www.nfpa.org/Public-Education/Staying-safe/Preparedness/Escapeplanning NFPA has recommended the following planning tips and action plans: Escape planning tips 68 • Pull together everyone in your household and make a plan.
If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security but they will increase your chances of safely escaping a home fire. • Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan.
70 • Always choose the escape route that is safest – the one with the least amount of smoke and heat – but be prepared to escape under toxic smoke if necessary. When you do your fire drill, everyone in the family should practice getting low and going under the smoke to your exit. • Closing doors on your way out slows the spread of fire, giving you more time to safely escape. • In some cases, smoke or fire may prevent you from exiting your home or apartment building.
Glossary Term Definition Bypass A state used to arm the security system when a zone (sensor) is faulted (open). Duress code A code that sends an emergency alert to the monitored central call station. Cross zone This setting links 2 or more sensors together. If one of the sensors is tripped, and another sensor in that cross zone is tripped within the set time in this field, an alarm is sent. Faulted The state of a zone (sensor) that is open, low on battery, or in any state other than ready.
Appendices The below items are included in the ClareOne manual for user convenience. Quick reference...73 Trouble conditions...76 Panel zone list tracking...77 Sensor installations and specifications ...
Quick reference The following information on the ClareOne panel is provided in quick reference form for user convenience. Table 5: Quick reference Feature Quick reference info Exit Delay is the time in seconds that the panel waits if an alarm is triggered before sending a transmission to the security central station. Exit Delay Exit Time Restart Auto Armed Stay This feature can be found and modified in Security & Arming (Settings > Installer Settings > Security & Arming).
Disarm (abort) Alarms may be silenced by entering a single user PIN. The panel alarm silences after entering the first PIN digit but will resume if PIN entry is aborted. Refer to Operating Security on page 22. Use of duress feature Duress Code This feature enables/disables the ability to use a duress code. Duress codes may still be created in User Settings. This feature can be found and modified in Security & Arming (Settings > Installer Settings > Security & Arming).
6. The installer should record all test results for the dealer and homeowner/user records. 7. The installer should contact the central station according to central station testing policy and inform them that they have completed testing for the specific account.
Trouble conditions This is a list of all possible trouble conditions for the panel and zones/sensors. Table 6: Trouble conditions 76 Condition Description Audible alert Zone(s) Low Battery The sensor/zone has a low battery. “Zones low battery” Missing Battery The panel battery is not detected or installed. “No battery” CS Comm Fail Communication to the alarm monitoring station is lost. “CS comm fail” Panel Wall Tamper The panel’s tamper has been activated.
Panel zone list tracking Print these pages out for the installer to use for panel zone tracking. For a separate copy of this sheet, see ClareOne Panel Zone Tracking (DOC ID 1930).
Zone # Name Zone # 61 95 62 96 63 97 64 98 65 99 66 100 67 101 68 102 69 103 70 104 71 105 72 106 73 107 74 108 75 109 76 110 77 111 78 112 79 113 80 114 81 115 82 116 83 117 84 118 85 119 86 120 87 121 88 122 89 123 90 124 91 125 92 126 93 127 94 128 78 Name ClareOne
Sensor installations and specifications Note: The maximum distance over which a sensor and the panel can communicate may be reduced when the equipment is installed in a typical home. Placement of the sensor, building materials and construction, location of mirrors and other RF interfering/blocking devices can all reduce the overall range. It is best to test stationary sensors (door/window, motion, CO, smoke, etc.
80 ClareOne
