Implementing Citrix XenApp 5.0 for Windows Server 2008 A05 Exam Preparation Guide Citrix Education 2.0 24 August 2009 Citrix Education Copyright © 2008 Citrix Systems, Inc. All rights reserved.
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Item Development Team Andrew Slafka, Citrix Specialist, Infrastructure Services, EPCO, Inc. Glenn L. Porter, BSc, Technical Director, Lewis Learning Ltd.
Table of Contents 1 2 3 4 5 6 7 The Exam ............................................................................................................................ 1 1.1 Purpose of Exam ....................................................................................................... 1 1.2 Pre-release Testing.................................................................................................... 1 1.3 Number of Questions ............................................................
1 The Exam 1.1 Purpose of Exam The A05 exam certifies that successful candidates have the knowledge and skills necessary to install, configure, administer, support and troubleshoot an enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 implementation in an enterprise environment. 1.
1.6 Registration and Administration This exam will be administered through Pearson VUE. For details on the rules and procedures associated with registering for and taking the exam, please visit the Exams page at www.CitrixEducation.com. 1.7 Registering with Pearson VUE In the United States and Canada, call 1-800-931-4084. Outside of the U.S. and Canada, visit the Pearson VUE website (www.VUE.com) to locate a testing center in your area and register for an exam with Pearson VUE. 1.
1.10 Commenting During Live Exam Citrix Education is committed to continuous monitoring of exams and updating them as needed. As a practice, Citrix Education regularly reviews and refreshes exams and exam questions even during the live administration of the exam. Comments made by candidates during exams are used as anecdotal feedback and are considered by the Citrix Exam Development team when making general decisions about the exam and specific exam questions.
2 The Intended Audience 2.1 Intended Audience The A05 exam is a rigorous examination of subjects that are critical to an administrator’s role as defined by subject matter experts (SMEs) at Citrix Systems, Inc. This role includes, but is not limited to: • • • • • 2.
3 Preparatory Recommendations for the Exam 3.1 Introduction It is recommended that candidates have the knowledge, skills, and abilities necessary to install, configure, administer, support and troubleshoot an enterprise environment that contains a server farm running the enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 prior to taking this exam. 3.
4 Exam Sections and Weights 4.1 Introduction 4.2 Section Titles and Weights 4.3 How Section Weights are Related to Questions on the Exam The Implementing Citrix XenApp 5.0 for Windows Server 2008 (A05) exam is divided into nine (9) sections. Each section of the exam is weighted as follows, totaling 100%.
5 Exam Objectives and Resources for the Exam 5.1 Introduction The questions for the exam were developed directly from the exam objectives. The exam objectives are used to test the knowledge, skills and abilities required of the exam taker, related to each section of the exam. Some of the exam objectives will correspond, or map, to field or hands-on experience. Candidates are expected to have at least three (3) months of experience with Citrix implementations of the enterprise edition of Citrix XenApp 5.
5.3 Resources Used to Develop the Exam The following resources were used to develop this exam: Resource CXA-201-1I Implementing Citrix XenApp 5.0 for Windows Server 2008 course How to Obtain This course is available at Citrix Authorized Learning Centers (CALCs) worldwide. To find a course schedule in your region, please visit www.citrixeducation.com. CTX-202-1I Implementing Citrix XenApp 5.0 for Windows Server 2008 Skills Update course Citrix XenApp 5.
5.4 Exam Objectives For each exam objective, the chart below lists the corresponding technical publication(s) referenced. For all sections, at least three (3) months of experience administering an enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 implementation is recommended. Note: Hands-on experience is considered technical or practical experience with the enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 product in a lab or proof-of-concept (POC) environment.
Licensing and Installing XenApp (continued) • Determine how to add users to the remote desktop users group to meet requirements. • • • • Installing and Configuring Web Interface • • • • • Given a diagram of a network environment and requirements, place Web Interface in the appropriate location. Given a diagram of a network environment and requirements, identify the communication path.
Installing and Configuring Web Interface (continued) • • Configuring ICA Sessions • • • • • • • • • Based on a requirement for application streaming, determine how to configure a Web Interface site to support application streaming. Given a scenario depicting a configuration issue related to Web Interface (e.g. users cannot access the WI site, cannot authenticate, cannot enumerate application list, cannot launch an app, etc.
Managing Applications • • • • • • • Managing XenApp Policies • • • • Differentiate between remote and streaming application delivery methods by specifying when and why to use either delivery method, given requirements. Given a description of an environment including applications, explain how to publish an installed application. Determine how publishing an application can impact session sharing.
Managing XenApp Policies (continued) Managing and Maintaining the Server and Farm • • • • • • • • • Given requirements, determine how or when to configure CPU Utilization. Given a scenario and/or requirements, determine how to delegate administrative rights to meet those requirements. Specify how to create the Configuration Logging database or how to configure configuration logging to meet stated requirements. Identify the reason why the XML Service Trust should be configured.
Configuring Printing • • • • • • Troubleshooting XenApp • • • • Given a description of an environment, determine when or how to use Universal Print Driver or native drivers. Given a scenario, determine how to install and replicate print drivers. Determine how to configure printing policies based on a given scenario. Given a scenario describing a common print issue, determine how to troubleshoot the issue. Determine how to test new print drivers and when to run Stress Printer Utility.
6 Interactive Item Types 6.1 Introduction The Implementing Citrix XenApp 5.0 for Windows Server 2008 exam consists primarily of traditional multiple-choice items. This exam also includes non-traditional Drag and Drop and Point and Click interactive items. While answers are stored for traditional multiple-choice items so that examtakers may revisit the item and see their chosen answers, the same is not true of non-traditional interactive items.
6.4 Prohibited Cursor Indicator Figure 6.4 In this figure, a candidate is attempting to drag an object to a destination panel and the prohibited symbol appears. The candidate will not be able to drop the source panel into the destination panel when the prohibited symbol is present. The candidate should reposition the source panel on the desired destination panel until he or she sees the insert symbol shown in Figure 6.5. Citrix Education Copyright © 2008 Citrix Systems, Inc. All rights reserved.
6.5 Insert Cursor Indicator Figure 6.5 In this figure, while a candidate attempts to drag an object to a destination panel, the insert symbol appears. The candidate will be able to drop the source panel into the desired destination panel when the insert symbol is present. 6.6 Deselecting an option in a Drag and Drop Item If a candidate moves an object to the incorrect destination panel, the candidate can remove the item by dragging it out of the destination panel, towards the object’s original location.
Figure 6.9 In this figure, a candidate has selected the spot they believe correctly answers the question. The candidate’s chosen spot is indicated by the cross-hair symbol. 6.10 Deselecting a Spot in a Point and Click Item If a candidate believes he or she has clicked the wrong spot, the candidate can deselect the spot by clicking it again. Once the spot has been deselected, the cross-hair symbol will disappear and they may attempt to answer again. Citrix Education Copyright © 2008 Citrix Systems, Inc.
7 Appendix: Practice Question 1 Scenario: An administrator enabled session reliability in the LAN within a Citrix XenApp farm. Some users are still connecting to the farm using legacy clients that do NOT support session reliability. The network administrator is reviewing a trace and has asked which ports are being used for user connections. Which two ports are being used for user connections? (Choose two.) A. B. C. D. E.
Question 3 Scenario: Users in the Human Resources department experience long wait times when loading graphics using a published instance of Internet Explorer and Microsoft Outlook. Which SpeedScreen solution should be configured to lower the resolution of these graphics and optimize the user experience? A. Image Acceleration B. Progressive Display C. Browser Acceleration D.
Question 5 Scenario: Users connecting to Citrix XenApp outside the corporate network have trouble opening internal web sites. All the sites are unavailable to remote users, while internal users are opening the sites properly. Which policy rule could be causing this problem? A. B. C. D.
Question 7 Scenario: An administrator is creating a custom load evaluator using the Scheduling load evaluator rule to limit access to the applications published within the Citrix XenApp farm. The administrator has created the custom load evaluator, modified the schedule and applied it to all the servers within the farm. Despite the new rule, users are still able to connect to and run the applications outside of the defined schedule. What is a likely reason for this issue? A. B. C. D.
Question 9 Scenario: Users from the South Service office are connecting to the farm from across a three Megabyte WAN link. The service office is a remote site on the domain with the infrastructure servers including a print server. Users are reporting extended wait times for the network printers to receive the print jobs. There is a policy for the network printers to be connected directly to the network print server. Which step should the administrator take to enhance printing performance? A.
