Specifications
98
www.jarltech.com www.jarltech.co.uk www.jarltech.ae www.jarltech.com.eg
Competence in
SUPPORT & MAINTENANCE
Conguration and
INSTALLATION SERVICES
Technical support: Technical support from Jarltech is free
of charge for software companies and system integrators.
Regular training courses and programmes from our manufac-
turers ensure that our service personnel is informed about
the latest developments and changes. We will gladly assist
you with any queries regarding hardware integration and
installation. We also provide an extensive support database
on our website www.jarltech.com with all documents,
drivers, manuals and extra tips for all devices.
Repairs & warranty claims: Repairs & warranty claims:
All incoming warranty claims are processed on the same
day. If we can locate the defect on our own, we repair your
goods immediately or send them back to the manufacturer.
As a certified Epson Service Center, we are able to perform
With Jarltech, large projects do not automatically lead to
stress during system installation. On request, we will install
and configure systems, PCs and single devices according
to your wishes before shipping. This can be the installation
of your own disk images, installation of POS software onto
a touch screen system, re-labelling of devices (like receipt
printers or scanners) with your own labels, configuration of
Windows CE on handheld devices or simply the installation
of Windows on a PC. Then, we send them to you or directly
to your customer. Your technicians do not have to spend hours
on configuration anymore – all they have to do is to deploy
the hardware to their desired location. Especially with large
orders, our attractive installation service saves you enormous
amounts of time and personnel expenses.
warranty repairs directly. This means that we do not need
to send defective devices to the manufacturer, saving you
valuable time.
Spare part service: Jarltech provides several hundreds of
thousands of spare parts from various manufacturers. For
example, we are an official spare part supplier for Epson POS
printers, Zebra label printers and Datalogic barcode scanners.
Jarltech’s internet support section contains exploded views
for many products; these will help you to easily identify (and
order) modules, worn parts, even single screws and other
small parts.
Furthermore, you and your customers gain additional
assurance that the acquired system does indeed work as
desired, as Jarltech examines all hardware components
thoroughly during configuration for possible defects and
damage. Defective devices are combed out immediately.
We will gladly provide you with more information on how we
can increase your efficiency – simply contact your Jarltech
representative in our sales department!
Support – at a glance:
Free-of-charge support for all resellers
Just call or contact us by e-mail
Manufacturer-trained technical personnel
Professional first-hand knowledge
Certified Epson Service Center
Overnight servicing for all warranty claims
Extensive support database (free of charge)
All drivers, manuals, FAQs, etc. are available online
Spare part service directly from stock
For Epson, Zebra, Datalogic and many other
manufacturers
Conguration – at a glance:
EPoS configuration
We install the operating system in any desired language
Software installation
At the same time, we install your software
using your hard disk image
Hardware configuration
We configure DIP switches and settings
according to your specifications
Product individualisation
Use of custom labels, etc.
Functionality and burn-in test
Upon request, Jarltech also tests your
hardware before shipping