User`s manual

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9
Introduction
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Service, Support and Supplies
It is our goal to make your GSX-190 ownership experience a satisfying one.
Citizen’s support staff is available to respond to your needs for setup, operational
and trouble-shooting assistance and to arrange for convenient repair service if
needed. Refer to the service and support contact information that follows or
write us at Citizen America Corporation.
Technical Support
For technical information or assistance with setup, operation or troubleshooting
your GSX-190 beyond what your dealer can provide, call Citizen’s Technical
Support Group at [phone] ext 3 Monday through Friday between 8:00
AM and 5:00 PM pacific time or contact us anytime by email at
[e-mail]
to obtain printer drivers and other technical
information as well.
Repair Service
In the U.S.A. and Canada, to verify whether your printer requires service, and to
arrange for repairs, call Citizen America at [phone] ext 2 Monday
through Friday between 8:00 AM and 5:00 PM pacific time. You may also visit
our website www.citizen-america.com
for further information. In Mexico,
central and south America, contact the dealer from whom your printer was
purchased for referral to the nearest Citizen-Authorized repair center, or contact
Citizen America.
Supplies and Parts
Supplies such as ribbons are available through your local Citizen dealer. For
added convenience, supplies and service parts for out of warranty requirements
may be ordered from Citizen’s authorized part and supply distributors. In the
U.S.A. and Canada, contact Citizen America at [phone] ext 2 for the
dealer nearest you or you may also visit our website www.citizen-america.com
.
In Mexico, central and south America, contact the dealer from whom your
printer was purchased.