USER'S MANUAL 9-WIRE DOT MATRIX PRINTER
CITIZEN® GSX-190 User's Manual Citizen America Corporation 2102 Alton Parkway, Suite A Irvine, CA 92606-4907 Trademark Acknowledgement Citizen, Command-Vue, Color On Command, VuePrint: Citizen America Corporation Epson: Seiko Epson Corporation IBM, Proprinter: International Business Machines Corporation Windows: Microsoft Corporation Copyright © 2003 Citizen America Corporation All rights reserved.
Important Safety Instructions Provided by Underwriters Laboratories, Inc. I. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning, 4. Do not use this product near water. 5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. 6.
Table of Contents Introduction……………………………6 GSX-190 Features………………………6 About this Manual………………………8 Service and Support Information……….
Appendix A Options Color-On CommandTM Sheet Feeders Serial Interface Printer Stand 57 58 64 65 66 Appendix B Maintenance Cleaning Alarms Troubleshooting 67 67 68 70 Appendix C Specifications Printer Specifications FCC Compliance Statement EMI Compliance Statement 77 77 79 79 Appendix D Command Reference Citizen Commands Epson FX-850 Emulation Commands IBM Proprinter Emulation Commands 81 81 83 86 Index 89 ________________________________________________________ 5
Introduction Your new Citizen GSX-190 is a high-quality 9-wire printer well suited to the needs of your home or office. The GSX-190 blends sophisticated styling and Near Letter Quality output with versatile paper handling. With Citizen Acoustic Technology {C.A.T.}TM, the GSX-190 is among the world's quietest printers. The Command~VueTM control panel gives you full control of the GSX-190's many powerful features, all in plain English.
Introduction _______________________________________________________________________ Command-Vue IIITM Control Panel * The Command-Vue III control panel clearly indicates the current state of the printer and menu settings. * Control the entire array of printer default settings for functions and features with the VuePrint menu.
About this Manual ______________________________________________________________________________ Option * Expand your printer's capabilities with an optional serial interface. Easy on the Environment Citizen, accepting our responsibility to protect the environment, strives to produce earth-friendly printers: * The cardboard container is made from 75% recycled materials and is 100% recyclable. * No CFCs {chlorofluorocarbons} are used in the manufacturing of the printer, its components, or the carton.
Introduction _______________________________________________________________________ Service, Support and Supplies It is our goal to make your GSX-190 ownership experience a satisfying one. Citizen’s support staff is available to respond to your needs for setup, operational and trouble-shooting assistance and to arrange for convenient repair service if needed. Refer to the service and support contact information that follows or write us at Citizen America Corporation.
Chapter 1 Setup Before unpacking your printer any further, take a few moments to consider where you plan to put it. * Choose a flat, stable desk or printer stand that also accommodates your paper supply. Be sure there is enough room around the printer to allow the paper to flow easily in and out. * If you are using a wooden table, protect the surface from possible damage by placing a mat under the printer.
Chapter 1: Setup ________________________________________________________________ All packing materials {carton, cardboard inserts} are 100% recyclable if you do not plan to save them. Carton Contents In your printer carton you should have received the six items shown in Figure 1-1. If anything is missing, contact your dealer. Before continuing, remove all packing material from the printer. Figure 1-1. With the GSX-190 printer come these additional items: a. Users Manual (this book); b.
Unpacking and Setting Up the Printer _________________________________________________________________ Figure 1-2. Printer Components Identifying Printer Components Figures 1-1 and 1-2 highlight the main components of the GSX-190 printer. Installing the Paper Feed Knob To install the paper feed knob, simply insert the cylinder end of the knob with the four prongs into the knob opening on the printer as shown in Figure 1-3. Push the knob in gently until it engages.
Chapter 1: Setup _______________________________________________________________ Figure 1-3. Installing the paper feed knob Opening the Top Cover The top cover is a two-part hinged cover with a tear bar at one edge. You must open it to install and change ribbons, and to make other adjustments to the printer. When you open the cover, you should open it in two stages—first, fold it open at the hinge, and then lift it out. {See Figure 1-4.} Figure 1-4.
Installing the Ribbon _________________________________________________________________ Replacing the Top Cover Installing the top cover is also a two-stage process. Each half of the cover should click into place separately to ensure complete closure. Begin by holding the cover folded open at the hinge. Grasp it with a hand at each end or with one hand in the middle. Insert the tabs at the front edge of the cover into the two small slots located on the inside lip of the printer opening.
Chapter 1: Setup _________________________________________________________________ 4. Slide the ribbon down into position between the printhead and the metal ribbon mask. This is easy to do! Do not force the ribbon between the ribbon mask and the ribbon guide {the black plate closest to the platen}. See Figure 1-5. 5. Turn the knob clockwise, and advance the ribbon until there is no slack. 6. Slide the printhead right and left a few times to be sure that it moves smoothly without snagging the ribbon. 7.
Connecting to a Power Outlet _______________________________________________________________ Figure 1-6. Connect the printer to a power outlet. Connecting to a Power Outlet First look at the on/off switch and be certain it is off. Plug the cord into a standard 120-volt grounded outlet {see Figure 1-6}. It's a good idea to protect your printer with a surge protector.
Chapter 1: Setup _______________________________________________________________________ Before making any connections, turn off both your printer and your computer. Connecting the interface cable to your printer is very simple. 1. Figure 1-7 shows the connector, which is on the right side of your printer, near the rear. Move the small wire latches out of the way and fit the cable connector onto the printer connector. They are designed to fit only one way, so this is a foolproof connection.
Chapter 2 Command-VueTM III Control Panel The Command-Vue III control panel lets you easily control many of the GSX-190's features. To select a particular option, move one of the slide switches until the desired option is displayed in a window. Then activate the option by pressing its corresponding key. The menu light beside the window comes on so you know the option has been selected. Slide Switches and Menu Windows The slide switches are used to select a menu group.
Chapter 2: Command-Vue III Control Panel _________________________________________________________________ In most cases, a key acts like a toggle; pressing the key turns the displayed option on and off. On some menus, pressing the key performs a particular function {like advancing the paper}. Also note that a key may have dual functions. In some menu groups, a key performs one function when the printer is on-line but performs another function when the printer is off line.
ON LINE Menu Group __________________________________________________________ . ON LINE Menu Group Move the MENU slide switch to ON LINE to enter the ON LINE menu group. This menu group lets you select the paper handling and other functions most frequently used during printing. Table 2-1 shows the functions available in the group.
Chapter 2: Command-Vue Ill Control Panel _________________________________________________________________ On Line and Off Line Modes When the printer is "on line"—its normal operating mode—it can receive data from your computer and print. When the printer is "off line," it stops printing and responds only to control-panel instructions, such as moving the paper. Parking Continuous Forms When you turn on the printer, it brings the continuous paper to the top-of-form position.
PITCH Menu Group _______________________________________________________________________ You can move the STYLE slide switch only when the MENU slide switch is at STYLE. The STYLE slide switch is locked out if the MENU slide switch is at ON LINE, INSTALL orVuePrint.
Chapter 2: Command-Vue III Control Panel _________________________________________________________________ Key. With printer on lIne oft line 1OCPI ABCDEfghij. 10 CPI I2CPI ABCDEfghij 12 CPI I5CPI ABCDEfghij 15 CPI PROPOR TIONAL ABCDEfghij Proportional MODE MENU GROUP The MODE menu group is selected when the MENU slide switch is at STYLE and the STYLE slide switch is set at MODE. Key With printer on line or off line EMPHASIZED Selects/cancels emphasized printing.
Install Menu Group ______________________________________________________________________ . INSTALL Menu Group Move the MENU slide switch to INSTALL to enter the INSTALL menu group. This menu group lets you select among several optional accessories as well as selecting envelope-printing mode. Table 2-5 shows the functions available in the group. VuePrintTM Menu Group The VuePrint Menu System is Citizen's unique feature for viewing and adjusting the printer's default settings.
Chapter 2: Command-Vue Ill Control Panel _______________________________________________________________________ that describes the entire printer default environment.} This macro remains in memory when you turn the power off, and is automatically restored to the current settings area whenever you turn the power on.
VuePrintTM Menu Group _______________________________________________________________________ ________________________________________________________ 26
Chapter 2: Command-Vue III Control Panel _________________________________________________________________ To see a printout of the current default settings, press PRINT for three seconds. {See Figure 2-2.} The printer prints a default report, which lists all the VuePrint menus—one menu per line. The options in each menu are printed horizontally across the line, and the current default setting is underlined.
VuePrint TM Menu Group _________________________________________________________________ Default settings are normally read during initial power up. The old default settings remain in effect until you turn the power off. If you wish to print with the new default settings, you must load them by pressing the SELECT and MENU keys for three seconds. VuePrint Menu Options Many of the menus in the VuePrint menu system provide the same options as their Command-Vue menu counterparts.
Chapter 2: Command-Vue III Control Pane _________________________________________________________________ A few additional settings are available only through the VuePrint menu {or through software commands, which are explained in Appendix D}. These settings are explained in Table 2-7. Table 2-7. VuePrint menu options. Menu Emulation Description Selects Epson FX-800 commands or IBM Proprinter Ill commands. Be sure you select the same printer commands here as you have chosen In your software.
Other Command-Vue Functions Code page {IBM emulation only} Tear off Paper out Auto CR {IBM emulation only} Auto LF Selects among code pages, a method that DOS computers use to display and print foreign-language characters. Selects/cancels the feature where the GSX-190 advances continuous forms to the tear bar for easy removal after printing. Enables/disables the paper-out sensor. Automatically returns the print head to the left margin after every line-feed command.
Chapter 2: Command-Vue III Control Panel _______________________________________________________________________ Table 2-8. Other Command-Vue Functions. (cont’d) Print demo page Switch to the VuePrint menu end press PRINT and SAVE for at least three seconds. The printer prints a test page that demonstrates its capabilities. Print complete character set for current emulation Press PRINT and SELECT keys for three seconds.
Chapter 3 Paper Handling Your GSX-190 printer offers great versatility in the kinds of paper you can use and ways of loading and unloading them, This chapter discusses the detail of these features. . Setting the Paper Thickness Lever Paper up to .007 inches thick will feed smoothly through this printer. This allows you to use bond or ledger up to 27 lb. For thick paper, however, you need to adjust the print head away from the platen.
Chapter 3: Paper Handling _______________________________________________________________________ Figure 3-1. Location of paper thickness lever. Paper thickness lever position -2 -1 0 +1 +2 +3 +4 +5 +6 Number of copies {including original} Not used Not used 1 o r2 3 4 or envelope Envelope Envelope Envelope Envelope Table 3-1. Paper thickness settings. You'll find that thicker paper feeds best when you use the bottom-feeding feature of the GSX-190.
Setting the Paper Select Lever _______________________________________________________________________ Setting the Paper Select Lever The paper select lever {Figure 3-2 on page 28} sets the GSX-190 for either continuous or single sheet paper. If you look closely at the lever, you'll see what looks like a paper stack and single sheet of paper embossed next to the lever.
Chapter 3: Paper Handling _______________________________________________________________________ Figure 3-2. Installing the paper guide. 4. Insert a piece of paper head in, face down, between the paper holders {as you would load paper in a typewriter}. See Figure 3-3. Push the paper down gently to be sure it is all the way in. 5. Wait a brief time. The paper automatically feeds into the printer and stops when it reaches the correct position for the starting line of print. 6.
The Tractor Unit _________________________________________________________________ Figure 3-3. Adjusting the paper holders. Loading single sheets repeatedly is faster and more efficient with the automatic sheet feeder or manual sheet feeder. Read more about them in Appendix A, "Options." The Tractor Unit The tractor unit can be mounted in either the push or the pull position. {The tractor was mounted in the push position at the factory.
Chapter 3: Paper Handling _________________________________________________________________ Paper type Tractor position Push Paperfeed method Rear Paper select lever Front Paper thickness lever 0 Continuous Single-sheet Push Top Back 0 Multi-copy* Pull Bottom Front +1 or +2 Labels Pull Bottom Front +1 Envelopes** Push Top Back +2 to +6 Table 3-2. Paper handling summary. * To print on 4-part forms Set COPY MODE {on the STYLE menu} on. ** Set ENVELOPE {on the INSTALL menu} on.
The Tractor Unit _________________________________________________________________ Figure 3-4. Removing and installing the tractor unit in the push position. Installing the Tractor in the Pull Position When the tractor is mounted in the pull position, it pulls the paper up from the bottom and sends it straight up past the platen. Use the pull position when you need a straighter paper path {as with labels}. Follow the instructions below to change the tractor to the pull position. 1.
Chapter 3: Paper Handling _________________________________________________________________ Figure 3—5. Installing tile tractor unit in the putt position. 5. Set the paper select lever to the forward {continuous-feed} position. Printing on Continuous Paper Your printer can print up to 8 inches wide on continuous-feed paper that's from 4 to 10 inches wide. Standard continuous-feed paper can be fed from either the bottom or the rear.
Printing on Continuous Paper _________________________________________________________________ Because of the advanced paper-handling features of the GSX-190 it is seldom necessary to turn the paper feed knob. Most times turning the paper feed knob simply causes misaligned forms. Use the control panel instead. Follow these steps to load continuous paper: 1. Be sure the tractor is mounted in the push position. 2. Move the paper select lever to the forward {paper stack} position. 3.
Chapter 3: Paper Handling _______________________________________________________________________ Figure 3-6. Adjusting the tractor feeders. Figure 3-7. Installing the paper guide/sheet separator.
Paper Tear-Off _________________________________________________________________ Figure 3-8. Continuous paper feeding into the rear of the printer. 7. Move the paper holders from the sides into the middle of the paper guide. This prevents your printed output from becoming accidentally jammed in the paper guide on its way out of the printer. See Figure 3-8. 8. Press the PARK/LOAD ▲ key. This advances the paper to the starting print position. 9. Press the ON LINE key.
Chapter 3: Paper Handling _______________________________________________________________________ Figure 3-9. Using the tear bar. You must be printing on continuous paper with the tractor unit in the push position to use this feature. When your computer indicates the end of a print job {by sending a form feed command and no further data}, the GSX-190 automatically advances the continuous paper so the perforation is at the tear bar. To remove the paper, just pull it across the tear bar.
Paper Parking _________________________________________________________________ Occasionally, you may not want the paper to automatically advance to the paper tear-off. You can turn off this feature by changing TEAR OFF to OFF in the VuePrint menu. Paper Tear-Off Adjustment The paper tear-off position is adjusted at the factory for standard continuous paper. When this is not suitable for the paper you're using, adjust the tear-off position by doing the following: 1.
Chapter 3: Paper Handling _________________________________________________________________ To park your continuous paper: 1. After the current job finishes, tear off the paper after the last page. Press the ON LINE key to take the printer off line. 2. Press the PARK/LOAD ▲ key. The paper retracts to the parking position. The printer reverse feeds the paper a maximum of the current page length plus 6 inches. You can now feed single sheets into the printer, following the directions earlier in this chapter.
Printing on Envelopes _________________________________________________________________ Printing on Envelopes Single sheet feeding allows you to print on #10, #6¾, #7¾, and DL size envelopes with a paper weight of 12 to 20 lb. Follow these steps: 1. Be sure the tractor is in the push position. {If not, follow the installation instructions earlier in this chapter.} If you already have continuous paper loaded, simply press the PARK/LOAD key to back the paper out of the way.
Chapter 3: Paper Handling _________________________________________________________________ Figure 3-l0. Adjusting the paper holders for printing with envelopes. 8. Wait a brief time {approximately half a second}. The envelope automatically feeds into the printer and stops when it reaches the correct position for the starting line of print. 9. Move the MENU slide switch to INSTALL, Press the ENVELOPE key to turn envelope mode on. 10. Move the MENU slide switch back to ON LINE and press the ON LINE key.
Printing on Envelopes We recommend that you set the VTOP option to +144 when printing on envelopes. This starts your printing on the envelope— not the flap. See "Top-of-Form Fine Adjustment" in this chapter for more information on VTOP settings. Figure 3-11. printable area for envelopes Your printer is now ready. The printer waits between envelopes for you to insert each new one and the control panel display reminds you to load a new envelope by flashing the PAPER OUT indicator.
Chapter 3: Paper Handling _________________________________________________________________ Printing on Overhead Transparencies Your printer can also print in color on overhead transparencies for outstanding presentations.
Printing on Multi-part Forms and Labels _________________________________________________________________ Figure 3-12. Bottom paper feeding. Follow these steps to load multi-part forms or labels: 1. Be sure the tractor is in the pull position. If not, install it by following the instructions earlier in this chapter. 2. Turn off the printer before loading the forms or labels from the bottom. 3. Remove the top cover. 4. Set the printer on its rear side. 5.
Chapter 3: Paper Handling _________________________________________________________________ Figure 3-13. Feeding paper into the bottom of the printer 7. Open the tractor feeder covers, position the forms or labels on the sprockets and close the covers. Be sure the paper is straight. Adjust the distance between the tractor feeders, if necessary, by unlocking the lock levers and sliding the feeders until the paper is taut. Relock the levers. 8.
Top-of-Form Fine Adjustment _________________________________________________________________ 11. Replace the top cover. The transparent part of the cover rests against the tractor unit. 12. Turn on the printer. Top-of-Form Fine Adjustment You never need to use the paper feed knob for setting the top-ofform.
Chapter 3: Paper Handling _________________________________________________________________ 5. Press the PARK/LOAD ▲ key to adjust the paper upwards in 1/72-inch increments. Or, you can press the LF/FF ▼ key to adjust the paper downwards in 1/72-inch increments. You can adjust the top-of-form from –60/72-inch to +144/72-inch. 6. Save your new top-of-form as the default setting by pressing the QUIET/SAVE key for about two seconds.
Top-of-Form Fine Adjustment _______________________________________________________________________ Figure 3-14. Extend the variable top of form setting. Envelopes should not be used with -71 through -60 variable top-ofform settings. Paper feeding problems may occasionally occur. The default top of form is 1". With 11" paper, this leaves you with 10' of printable area. Reduce the page height in your software to10" to compensate.
Chapter 4 Setting Up Commercial Software The GSX-190 is designed to work easily with many popular commercial software packages. The software is designed to print a file by sending codes for letters, numbers, punctuation, and so on in addition to activating various printer features. Some commands control rather simple features, such as ending a line or advancing the paper. Other commands control character pitch, font style, fine line spacing increments and graphics.
Chapter 4: Setting Up Commercial Software _________________________________________________________________ The printer models in Table 4-1 are listed in order of their similarity to {i.e., compatibility with} the GSX-190. Therefore, as you search your software for the appropriate driver, you should look first for the printer model listed first. If it's not available, look for the second model, and so on.
Appendix A Options Figure A-1. Enhance your GSX-190 printer with any of these options.
Appendix A: Options _________________________________________________________________ Color On CommandTM With Citizen's exclusive Color on Command, your GSX-190 prints in the four colors on the ribbon {red, blue, yellow, and black} plus three mixed colors {green, orange, and violet}. You can select one of these color by moving the MENU slide switch to the INSTALL position while the printer is on line.
Color On CommandTM _______________________________________________________________________ Figure A-2. Installing the color motor. Figure A-3. Connecting the color motor to the printer.
Appendix A: Options _______________________________________________________________________ Figure A-4. Installing the color ribbon cassette. Figure A-4. Installing the color ribbon cassette 7. Lower the cassette into the printer until the three locating pins {one on the left side of the cassette, 2 on the right} snap into their corresponding notches on the printer. The 2 pins on the right end fit into notches on the color motor. Be sure the ribbon fits between the printhead and the ribbon mask. 8.
Color On CommandTM _______________________________________________________________________ You must use the menu to install the color option before using the printer to avoid damage to the printer. This menu selection causes more power to be applied to the carriage motor when the color ribbon is installed. Once you install the color motor, you need not remove it to replace the color ribbon cassette with a standard black ribbon cassette.
Appendix A: Options _________________________________________________________________ There is a short cut for turning on color when the printer is on line. Simply move the MENU slide switch to the INSTALL position and hold the COLOR RIBBON key for 3 seconds. You can then select colors by pressing the COLOR RIBBON key additional times as described below. To configure the printer's macro memory for a color ribbon, follow these steps: I. Move the MENU slide switch to VuePrint. 2.
Color On CommandTM _________________________________________________________________ Table A-1. Key presses and indicator lights for selecting colors. Correcting Color Mixing When you select colors, the printer chooses the proper color band on the color ribbon. If the bottom part of letters pick up the color in the next band, fine-adjust the color band selection by moving the small adjustment lever on top of the color motor. The normal setting is in the center. See Figure A-S.
Appendix A: Options _______________________________________________________________________ Figure A-5. Adjusting to correct color mixing Sheet Feeders Two automatic sheet feeders {or A.S.F.s} and a manual sheet feeder can be used. One A.S.E permits continuous printing on cut sheets; the other allows continuous printing on cut sheets and envelopes. To use either A.S.F, you must use the VuePrint menu of the INSTALL menu to configure the printer soit will recognize the correct A.S.F. Unless you have the A.
Serial Interface _________________________________________________________________ Serial Interface The serial interface permits your GSX-190 printer to communicate with a computer that requires an RS-232C serial interface. The serial interface supports speeds from 150 through 9600 baud, and it can use XON/XOFF and DTR protocols. You can share your printer among two computers by using the serial interface; connect one computer to the parallel interface and one to the serial interface.
Appendix A: Options _________________________________________________________________ Baud rate *9600 Switch 3-1 ON Switch 3-2 ON Switch 3-3 ON 4800 ON OFF OFF 2400 OFF ON OFF 1200 ON ON OFF 600 OFF OFF ON 300 ON OFF ON 150 OFF ON ON Table A-2. Serial interface default switches 3-1, 3-2, 3-3.
Appendix B Maintenance Cleaning Periodically clean out paper dust and other stray particles that may find their way into your printer. It is a good idea to keep your printer covered when it's not being used. If the GSX-190 is used heavily or in a dusty environment, consult your service center for advice on periodic cleaning and lubrication. 1. Turn off the printer. Wipe the outside of the printer with a lintfree cloth that has been moistened with a mild detergent solution. 2.
Appendix B: Maintenance _________________________________________________________________ Alarms When an alarm occurs, the indicator lights shown in Figure B-I will flash. The alarms you can receive, their probable causes, and remedies are listed below The position of the slide switches does not matter in this case. Figure B-I shows the MENU switch in the ON LINE position and we'll use those labels to identify the indicator lights. Alarm: POWER/PAPER OUT flashes. Cause: 1. The printer is out of paper.
Alarms _________________________________________________________________ Alarm: LF/FF and QUIET alternately flash. Cause: This is a warning that the printhead is hot, which can occasionally happen during times of heavy printing. Remedy: No action is required. The printer automatically resumes printing when the printhead has cooled. Alarm: PARK/LOAD and LF/FF alternately flash. Cause: 1. The paper select lever is set in the rear position while the tractor is installed in the push position. 2.
Appendix B: Maintenance _________________________________________________________________ Troubleshooting This section discusses some of the difficulties users sometimes encounter. All of the possible user actions are listed. If these suggestions do not solve the problem, contact your dealer or Authorized Service Center. Do not try to repair the printer yourself. Power Problem: Printer is turned on but the POWER light on the control panel remains off. √ Check the power cord.
Troubleshooting _________________________________________________________________ Problem: Paper does not feed. √ Is your continuous paper set in the tractor feeders correctly? √ Be sure the paper select lever is in the correct position. Problem: Paper parking does not operate or paper doesn't advance to the tearoff position. √ The paper select lever must be set for continuous paper {forward position} to park the paper. √ Check the tractor. It must be in the push position.
Appendix B: Maintenance _________________________________________________________________ Problem: Paper does not feed from the automatic sheet feed&. √ Is the paper select lever in the rear {single sheet} position? √ Be sure the A.S.F. {automatic sheet feeder} is enabled by setting the VuePrint menu or the INSTALL menu. √ Be sure the paper loading lever of the automatic sheet feeder was not left in the "paper release" position? √ Turn off the printer and turn the paper feed knob clockwise.
Troubleshooting _________________________________________________________________ Printing Results Problem: Printer does not print at all. √ Is the ribbon cassette properly installed so that the ribbon feeds between the printhead and the ribbon mask {not between the ribbon mask and the black ribbon guide against the platen}? √ Be sure the printhead cables are attached to the printhead. Problem: Printing is faint. √ Check the paper thickness lever for correct location.
Appendix B: Maintenance _________________________________________________________________ Color Printing Problem: Printer will not print in color. √ Is the color ribbon installed correctly? √ Is the color motor installed correctly? √ Check that the color ribbon is selected on the INSTALL menu. √ Be sure your software is set for a color printer. See Table 4-1. Problem: Colors mix. √ Is the color ribbon installed correctly? Be sure it is snapped in all the way. √ The ribbon may be at the wrong height.
Troubleshooting _______________________________________________________________ √ Your word processing software may be sending a reset command that cancels this control panel setting. Set FONT LOCK to on using the control panel to protect font settings from software override. See Chapter 2, "Command-Vue Control Panel." {FONT LOCK cannot protect a pitch setting. Set a pitch with your word processing software.} Self Tests The self tests provide assurance that the printer is working.
Appendix B: Maintenance ___________________________________________________ Hex Dump The hex dump is a useful tool for debugging programs. It shows the hexadecimal values of the codes actually sent by your computer, printing 16 codes on each line. In addition, the character each code represents is printed at the right side of the sheet. Control codes—codes with hexadecimal value less than 20—are shown as periods. Figure B-4 is an example of the hex dump printout.
Appendix C Specifications Printing Printing Speed Draft characters Near Letter quality {NLQ} I5 CPI: I2 CPI: 10 CPI: 10 CPI: I5 CPI: I2 CPI: 10 CPI: 270 CPS 216 CPS 240 CPS {high speed} 180 CPS 68 CPS 54 CPS 45 CPS Buffer Memory 8K bytes Emulations Epson FX-850, EX-800, IBM Proprinter III Character Sets Epson Emulation Epson italic, Epson graphics, international characters for 16 languages, legal symbols, Windows ANSI {USA} IBM Emulation Code pages 437,850,860,861,863, 865, Turkish, Scandinavian,
Appendix C: Specifications _________________________________________________________________ Bit Image Modes 60, 72, 80, 90, 120, 144, and 240 dots per inch (Horizontal) Paper Continuous Forms Width: 4-10 inches Weight: 14-27 lbs {single-part} Thickness: Up to 4 parts, maximum form thickness 0.2mm Single Sheets Width: 7.2-10 inches Weight: 14-27 lbs Printer Dimensions Height: 5.4 inches {136 mm} Width: {including knob}: 17.0 inches {432 mm} Depth: 12.6 inches {320 mm} Weight 11.5 lbs. {5.
FCC COMPLIANCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B Digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix C: Specifications _________________________________________________________________ ETAT DE CONFORMITE EMI A L'USAGE Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé correctment, c'est à dire en accord strict avec les instructions du fabricant, il risque de provoquer des interférences avec la réception de la radio et de la télévision.
Appendix D Command Reference In the following tables, ESC indicates the Escape character. Braces around a number, for example 124}, indicates that you should use the character with that decimal value. Citizen Commands Citizen commands work in both emulations.
Appendix D: Command Reference _________________________________________________________________ Print Size Commands Pitch Pica ESC ~ 3 0 Elite 13.
Epson FX-850 Emulation Commands _________________________________________________________________ Epson FX-850 Emulation Commands Default switch is 1-1 off Printer Control Commands ESC @ Master Reset Delete character {127} Cancel line Unidirectional print {24} Half speed mode Immediate mode Paper-out Sensor Automatic sheet feeder MSB control On Off One line On Off On Off Enable Disable A.S.F.on A.S.F.
Appendix D: Command Reference _________________________________________________________________ Horizontal Motion Commands Move printhead Margins Set horizontal tabs To left margin Backspace n columns to the right To next horizontal tab position Absolute position Relative position Left Right Column n1, n2, etc.
Epson FX-850 Emulation Commands ___________________________________________________ Print Enhancement Commands Emphasized print Doublestrike print Italic print Underling Superscript/subscript Select color Justification On Off On Off On Off On Off Superscript Subscript Off Black Magenta Cyan Violet Yellow Orange Green Flush left Centered Flush right Justified left & right Set intercharacter spacing ESC E ESC F ESC G ESC H ESC 4 ESC 5 ESC - 1 ESC - 0 ESC S 0 ESC S 1 ESC T ESC r 0 ESC r 1 ESC r 2 ESC r 3
Appendix D: Command Reference ______________________________________________________________________________ Download Character Commands Download Character Commands Define character Copy ROM to RAM Select download characters Cancel download characters ESC & {0} data ESC : {0} n {0} ESC % 1 ESC % 0 Graphics Commands Bit image graphics Single-density Double-density Hi-speed dbl-density Quadruple-density Graphic mode m Reassign graphics mode 9-pin graphics ESC K n1 n2 data ESC L n1 n 2 data ESC Y n1 n2 d
IBM Proprinter III Emulation Commands _______________________________________________________________________ Skip-over performance n lines Cancel ESC N n ESC O Line spacing Start text line spacing 1 / 8 inch 7 / 72 inch n / 72 inch n / 216 inch Set vertical tabs Clear all tabs ESC 2 ESC 0 ESC 1 ESC A n ESC 3 n ESC B n1 n2 …{0} ESC R Vertical tabs Horizontal Motion Commands Move printhead Let & right margins Horizontal tabs To left margin {13} Backspace {8} To next horizontal tab position {9} ESC
Appendix D: Command Reference _______________________________________________________________________ Overscoring On Off ESC _ 1 ESC _ 0 Superscript/subscript Superscript Subscript Off Black Magenta Cyan Violet Yellow Orange Green ESC S 0 ESC S 1 ESC T ESC r 0 ESC r 1 ESC r 2 ESC r 3 ESC r 4 ESC r 5 ESC r 6 Select color Character Table Commands Select character set Print all characters set Set 1 Set 2 Continuous One character ESC 7 ESC 6 ESC \ n1 n2 ESC ^ n Download Character Commands Define char
Index Bottom feeding See Paper, bottom feeding Buffer, clearing 30 menu lights 18 menu windows 18 MODE menu 23 See also names of keys ON LINE menu 20-21 PITCH menu 22 slide switches 18 VuePrint menu 24-31, 62 Command-Vue control panel 7 Commercial software 55 Computer, connecting 16-17 CONDENSED key 23 COURIER key 22 C D A A.S.F.
Fonts v, 21-22, 28 Foreignlanguage characters See Code page, International characters Form feed 20 Form length 29 G Graphic dir 29 H Hexadecimal dump 30, 76 I IBM emulation 29, 55, 86 Indicator lights 68—70 International characters 29 L Labels 42-44 LF/FF key 20 Line feed 20 Line spacing 29 M Macro 6, 25 loading 31 saving 31 Maintenance 67 Maintenance self test 31, 75 Manual sheet feeder 72 Margins 29 MENU key 25 MENU slide switch 18 Menu windows 18 N Notes 8 NLQdir 29 O Off line mode 21 ON LINE ind
POWER/PAPER OUT indicator 20, 36, 68 PRESTIGE key 22 PRINT key 25 Printer drivers 55—56 Printer stand 49, 66 PROPORTIONAL key 23 Push position 20 Q QUIET/SAVE key 20 R Rear feeding See Paper, rear feeding Recycling 8 Ribbon 28 color 24, 58, 60-61, 63-64 installing 14, 16 ordering 9 Ribbon guide 15 Ribbon mask 15 ROMAN key 22 R5232-C 65 S SANS SERIF key 22 SAVE key 25 SCRIPT key 22 SELECT key 25 Self test 31, 75—76 Serial interface 17, 65 Service centers 9 Setup 10, 12—14, 16—17 software 55—56 Sheet fee
Citizen America, Inc. Limited Warranty Citizen America, Inc. hereby warrants that it will repair or replace, at its option, any part of the Citizen product with which this warranty is enclosed which proves defective by reason of improper workmanship and/or material, without charge for parts or labor, for a period of 24 months.
