Troubleshooting guide
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5. Dot Matrix Problems
The printer skips several labels after printing a good one
Check that the Epson FX870 driver is installed and selected for
any Epson FX model printers. Do not use the Epson FX880
driver for FX880 printers.
Check that the Epson LQ570 ESC/P2 driver is installed and
selected for any Epson LQ model printer. Do not use the Epson
LQ570e driver or LQ590 driver.
The printer skips one label after printing a good one
Make sure the correct label size is selected on the Titan program.
Increase the amount of top and/or bottom margin on the printed label.
The LQ printer prints correctly but very slowly.
Change the graphic print resolution in the windows printer
driver from 360 x 360 Dots-Per-Inch to 180 x 180 DPI. See the
Printer Driver Settings section of this guide.
The printer prints unintelligent data across the width of the printer
and off the label tape.
The printer cable is poorly connected or defective. Check
connections or replace the cable.
The line spacing is inconsistent, lines of data are printing too close
together or the printed characters are squeezed up and down.
Check that the form and density levers on the printer are set
correctly. See the printer models section for pictures of the
LQ590 form and density level settings.