Troubleshooting guide

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3. Heat Sealing Problems
Labels fall off after a few wash cycles.
Ensure the label media and ribbon are the correct type.
Ensure the temperature and seal time are set to your supplier’s
recommendations.
Labels buckle or bubble on the garment fabric.
Ensure the temperature and seal time are set to your supplier’s
recommendation.
4. System Problems
The Titan program background display’s DEMO MODE.
Titan 2.1.xx - Check that the Blue Sentinel Pro security key is
plugged into the LPT1 printer port.
Titan 2.1.xx - Check that the Sentinel Pro security key windows
driver is installed.
Titan version 2.2.2 and later require an access code. Call your
Titan provider and request the code.
The message “No Print Drivers Available” appears at the start-up of the
Titan program.
Install the printer driver for the printer to be used with the Titan
program. The driver installation procedure is available earlier in
this document.