Troubleshooting guide

67
S50 - Printing is not horizontally centered on the label.
Cause: The left margin setting is not set correctly.
Check the Titan margin setting in the Edit Format section
of the program. For the S50 printer this is normally set to
5/8” for perforated label tape and 0” for continuous un-
perforated label tape. The S30(a) printer is self adjusting.
Cause: The wrong label width is selected.
Mae sure the label size on the Titan preview header matches
the label size being used in the printer. Go to Titan’s Edit
Format if changes are required.
The S50 Printer skips entire labels with perforated tape or cuts a label
twice as high as requested with continuous tape
Cause: The TOP OFFSET is set too high in the PC
If running normal speed check the windows printer driver
Top Offset setting as defined in the ”Installing the HiQ
Thermal Printer Driver” section of this manual. Reduce
the Top Offset setting to eliminate the problem.
If running high-speed check the Top Offset setting as
defined in the HIGH SPEED THERMAL PRINTER
SETUP section of this manual. Reduce the Top Offset
setting to eliminate the problem.
Clean the printer tape path and feed roll.
Cause: Not enough top or bottom margin on the label
Although Titan is designed to prevent this condition the
use of some Windows fonts may result in this problem.
Provide more top or bottom margin via use of the Titan
move Up/Down arrows.