Troubleshooting guide

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Click the large button on the upper left to select either Cutter On -
Continuous Media if your printer uses a label cutter or Edge Sensor On –
Perforated Tape if perforated tape without the cutter is used.
Click the down arrow associated with the desired drop down box. If the
arrow is gray no setting is required.
The printer will print satisfactorily at speed settings 2-6 inches per second.
Set the heat setting initially to 27. Print several labels then examine the print
quality. If the printing is too light increase the heat setting, if the printing is
too black decrease the heat setting.
Set top offset to 0.0 for perforated label tape and to –0.10 for continuous
label tape. If the printing is too high on the label tape lower the top offset.
Negative numbers can be selected. If the printing is too low on the label
increase the top offset setting.
Set the Cut-offset setting to 1.1 for continuous label tape. This setting will
not appear when EDGE Sensor On (perforated tape) is selected.
Click OK when all settings have been made.
INSTALLING DOT MATRIX PRINTER WINDOWS DRIVERS
This procedure is only required for systems using Windows drivers for Dot
Matrix Printers. You cannot print logos with dot matrix printers.