Table of Contents: TITAN OVERVIEW .................................................................................... 1 TITAN HARDWARE REQUIREMENTS ................................................ 1 TITAN SYSTEM REQUIREMENTS: ....................................................... 2 LABEL TAPE AND APPLICATION EQUIPMENT............................... 2 PRINTER MODELS .................................................................................... 3 INSTALL THE TITAN LABEL WRITER PROGRAM ................
TITAN OVERVIEW TITAN provides the user with the ability to print garment labels from manually input data or imported database data to a dot Matrix or Thermal transfer printer. Titan’s program Help Menus provide step-by-step operating procedures for all functions and options available to the operator. The program allows the user to easily format their labels with true-type font characters and/or with I 2 of 5, CODE 39 or CODE128-C bar codes.
TITAN SYSTEM REQUIREMENTS: Windows 95/98, ME, NT, 2000 or XP Titan is best used with a screen resolution of 800 X 600 with large fonts selected.
PRINTER MODELS This model S30 is shown with the print head raised. The print head must be lowered to print labels.
This model S30a is shown with the print head raised. The print head must be lowered to print labels.
This Epson LQ590 printer is currently ready to print and shows the correct position of the label tape. The Epson FX890 printer looks identical to this printer. The paper tray is not required.
This LQ590 printer is set up with dual tractors. The LQ590 form position is in the single tractor position – FF-PULL.
The LQ590 form position is in the dual tractor position – FF-PUSH. The density lever is at position 5 as a start point for a new ink ribbon. Do not move this lever closer than position 3.
Model S50 with a label cutter option (in front above label tape).
Model S50a with a label cutter option (in front above label tape).
INSTALL THE TITAN LABEL WRITER PROGRAM Insert the TITAN Installation CD into the CD-ROM reader. After a few moments the following window will appear on your monitor.
Click on the computer icon to continue. Click the Continue button.
If the following window appears indicating a file being copied is not newer than the file currently on your system, click YES in response to “Do you want to keep this file?” Click OK at the TITAN installation complete window. At this point the TITAN software is completely installed. Make sure you have the proper Windows printer driver installed before starting Titan.
UPGRADING TITAN VIA THE INTERNET Titan label writer software can be updated to the latest version via the Internet. Go to Internet location http://www.titanlabelwriter.com/ then click Download the latest version button. You can “open and” run the installation from the Internet link or you can click “save” and download the file to your computer. Follow the Install the Titan Label Writer Program section after clicking the run button or after opening the downloaded zip file.
Windows 95/ME/NT/Win2000 HiQ Printer Driver Installation Click on the Start Flag button then on Settings and then on Printers to bring up the Add Printers Window.
Click Next to continue or Cancel to Quit the installation. This window may display Welcome on windows 2000 systems. Bullet should be on Local Printer. Click Next to continue.
Click the LPT1: Port setting if a parallel printer cable is being used or the USB port setting if the USB cable is being used then click Next Click on the Have Disk button 16
Click on the Browse button Click on the Drives drop-down box arrow. For Windows 2000 systems use the Look-in drop-down box. Click on the CD-ROM drive icon in which TITAN is installed then double click on the drivers folder in the Folders window.
Double click on the HiQS30 or HiQS50 folder Click the OK button For S50(a) printers click Citizen under Manufacturers and under Printers click CLP7001for the S50 and CLP7202e for the S50a then click Next. For the S30(a) Printer click Zebra under Manufacturers and under Printers click Zebra TLP2742 for the S30 and TLP2844 for the S30a then click Next.
For the S30a Printer click Zebra under Manufacturers and Zebra TLP2844 under Printers and then click Next The printer name will be the same as the printer name selected above. Do not change the printer name as Titan uses the name to identify printer types.
The system will return to the Printers selection window 20
Windows XP HiQ Printer Driver Installation Click on the Start Flag then click on Control Panel 21
Double Click ‘Printers and Faxes Click ‘Add a Printer’ under Printer Tasks 22
Click Next Uncheck the Automatically Detect and Install box then click Next 23
Click Next if this window appears Click next if the printer is connected to the standard LPT1 parallel port. Click the dropdown arrow to make a different port selection.
Click on the Have Disk button Click on the Browse button Click on the Look in drop-down box arrow and locate the Drivers folder on the Titan CD. Click on the HiQ50 for the S50(a) or HiQ30 for the S30(a) printer. Click Citizen.inf for the S50(a) and Zebra.inf for the S30(a) then click Open.
Click the OK button Select the CLP7001 for the S50 printer or CLP7202e for the S50a printer then click Next 26
Select the TLP2742 for the S30 printer or TLP2844 for the S30a printer then click Next 27
Click Next, DO NOT rename the printer Click Next, this printer is not normally shared 28
Select do not print a test page then click Next.
NORMAL SPEED HiQ THERMAL PRINTER DRIVER SETUP Normal speed printing uses window fonts and the Seagull printer driver. The actual labels-per-minute speed varies depending on label size and type of data being printed. Barcode printing in normal speed is the slowest and can range from 10 labels a minute to 20 labels a minute depending on how much information is printed along with the barcode. Labels formats that do not have barcodes or counter will print as high as 110 labels a minute.
Click the Settings button. Skip the next section and go to Windows Printer Driver Settings. Access the Windows Driver setup for Windows XP: Click on the Windows task bar Start Flag then click Control Panel.
Double Click ‘Printers and Faxes PROPERTIES - Right Click the S30 (Zebra 2742), S30a (Zebra 2844) , S50 (Citizen 7001) or S50a (Citizen 7202e) Printer Icon then click properties.
Windows Printer Driver Settings: For the S50 printer Click the Device Setting tab.
The following boxes must be checked properly for printers with and without the label cutter option installed. Check the Cutter box if the label cutter is installed and being used in the printer.
Settings for the S50 Printer with cutter XP system users must first click the General tab then the preferences tab. Click the Stock tab and set the properties to the following for printers using the label cutter option.
Settings for the S50(a) Printer without the Label Cutter Option XP system users must first click the General tab then the preferences tab. Click the Stock tab and set the stock properties as follows. If the printer driver has a Label Sensor GAP setting, select it rather than Current Settings. Set the Sensor Location to Front for the S50a printer. Click the Option tab and set the properties to the settings shown in the window image below.
To adjust the temperature setting, place the cursor on the Cooler/Hotter slider, old down the left mouse switch and drag the slider until the desired heat setting appears in the window. Note: Temperature for TT and TU type label tape is 27. Clean room TY and TW tape requires a Print Head heat setting of 27.
For the S30 or S30a Printer XP system users must first click the General tab then the preferences tab. Click the stock tab and apply settings as shown. Adjust Offset to align printed data vertically … higher value moves all printed data up lower value moves data down (.1 = 1/10 inch). XP system users must first click the General tab then the preferences tab. Click the Options tab and set print speed to 2 and Density to 12 as shown.
S50 HIGH SPEED HiQ THERMAL PRINTER SETUP High-speed printing uses internal printer fonts and is normally used when printing barcode labels or labels with counter fields applied. Printer setup requirements for high-speed printing are set from the Titan program via the Printer Selection menu. High-speed cannot be used with Logo printing. Select the printer number for printing labels with the current format. Two printers can be selected Select the printer model being used to print labels.
Click the large button on the upper left to select either Cutter On Continuous Media if your printer uses a label cutter or Edge Sensor On – Perforated Tape if perforated tape without the cutter is used. Click the down arrow associated with the desired drop down box. If the arrow is gray no setting is required. The printer will print satisfactorily at speed settings 2-6 inches per second. Set the heat setting initially to 27. Print several labels then examine the print quality.
The following drivers must be installed and used to print properly to the following supported printers: Printer EPSON FX Printer EPSON LX-300 EPSON LQ570+ EPSON LQ570e OKIDATA 39X Windows Driver EPSON FX870 or FX850 or FX1050 EPSON FX870 or FX850 or FX1050 EPSON LQ570 ESC\P2 (Do Not use LQ570 +) EPSON LQ570 ESC\P2 (Do Not use LQ570 e) IBM Proprinter XL24 (see notation below) The FX870 driver must be used for the Epson FX880, FX880+ and FX890 printers.
Double Click on the Add Printer icon Click Next to continue, Cancel to Quit installation 42
Bullet should be on Local Printer. Click Next to continue. Select the printer Manufacturer from the left drop-down box and Printer Model from the right drop-down box then click Next. **Remember, most printer models use alternate drivers. See specifics at the beginning of this section.
Click the LPT1: Port setting if a parallel printer cable is being used or the USB port setting if the USB cable is being used then click Next If this selection is to be your default printer then click Next otherwise click the No bullet hole and then click Next. Do not change the name of the printer as Titan uses it for automatic settings.
Click the No bullet hole and then click Finish to end the driver installation procedure. The driver has been successfully installed. Click the X on the upper right side of the window to return to your desktop.
Windows XP Click on the Start Flag then click on Control Panel 46
Double Click ‘Printers and Faxes Click ‘Add a Printer’ under Printer Tasks 47
Click Next Click Next for local printer 48
Click Next if this window appears Click next if the printer is connected to the standard LPT1 parallel port. Click the dropdown arrow to make a different port selection.
Select the printer Manufacturer from the left drop-down box and Printer Model from the right drop-down box then click Next. **Remember, most printer models use alternate drivers. See specifics at the beginning of this section. Click on the Yes or NO bullet then click Next. You do not have to select your label printer as default to print from Titan. Click Next for local operations. See your network administrator for printer sharing.
Click Next 51
Click Finish The system will return to the Printers and Faxes window. Return to your window selection window and start the program. Repeat the Add Printer procedure for your actual printer model (FX880, FX880+ , LQ570e, etc) if an alternate printer driver was selected. This will eliminate Windows XP from reminding you that you have new hardware (printer) installed.
If the LQ printer is printing slow change the Windows Print Driver Print Quality setting from 360 x 360 dots per inch to 180 x 180 dots per inch as shown below.
Windows 2000,Window NT or Windows XP the printer driver resolution property must be changed to 120 X 72.
S50 and S50a HiQ PRINTER ADJUSTMENTS S50 Print Head Offset Adjustments This setting is factory-set and would not normally be required a long as HiQ label tape and ribbon is being used. Turn the Offset Adjust Screw until the indicator in the Offset Check window is approximately 2/3 from the top (a). The HiQ Setting shown below is the normal start point for this adjustment. Slight adjustments may be necessary from here to obtain the best print quality.
S50/S50a Head Pressure Adjustment This setting is normally set at the factory for a 4 inch label width and may need adjustment when other label widths are in use. The Initial pressure should be set for the label width in use as indicated in the chart below. Watch the Check Window, as the pressure adjustment thumbscrew is being turned, until the slider is in the desired position. A slight adjustment may be needed once this initial setting is made.
S50 Printer Ribbon Tension Adjustments (not available on S50a) This adjustment may be necessary if the ribbon wrinkles causing skips in the label printing or the ribbon slips so that it does not advance correctly. Increase the ribbon tension if the ribbon wrinkles during the printing process. Decrease the tension if the ribbon is not advancing properly. Push the ribbon variable knob in and turn it counterclockwise to increase the tension or clockwise to decrease the tension.
STARTING THE TITAN PROGRAM To start the Titan program from Windows desktop Click: Click Start Flag button Click on Select Programs Locate and click on Titan Applications Click on Titan Drag the Titan Icon to your desktop for quick access to the program.
QUICK START FEATURE The quick start feature allows you to select default label formats to simplify the label formatting process. When you are at the Edit Label and preview window click the Quick Start Menu Selection from the menu bar at the top of the screen. Select the printer type you are using then click OK. A list of available formats for the printer type selected will appear. Use the drop down box to select barcode, non-barcode formats or special.
BARCODE LABELS Click the Edit Format button to change a line to barcode or create a new barcode format. Select the line you would like to have be a barcode and click the Line Type drop-down box arrow to reveal the line types available. From the Line Type list click on Barcode Click on the Barcode Alignment drop-down box arrow and select where on the label you would like to print the barcode.
Click on the Barcode Height drop-down box and select the height of the barcode you wish to print on the label. The selection allows you to pick height from ¼” to 15/16” in 1/16” increments. This initial setting can be easily changed later from the Edit Label window by use of the increase/decrease size arrows and the preview window. Selecting a barcode line automatically sets the line to incrementing numbers and check marks the Unique Line box.
IMPORTING A DATABASE FILE Titan allows the importing of the following database structures: Excel – MS Access – FoxPro – Dbase – Lotus - Text (comma separated) Access 20000, Excel 2000 and FoxPro 3.0 files cannot be imported. The importing process allows the user to program which information field goes on which line on the label. The imported information can be directed to either the printer or the Titan database or both.
Click the New button then name the import format then click OK. The import format screen below will appear. Click the Select Database Button then select the import file type (Text, Excel, Etc). Locate and open the import file. Select the line number you wish to import field data into. Select the field you wish to have printed on the select line and then click Add. Select as many fields as will fit on the label size you are using. Repeat the above for all line numbers.
PRINTER TROUBLESHOOTING GUIDE 1. HiQ Label Quality Problems A: Printed label is grainy across the entire width of the label Cause: Wrong Ink Ribbon Installed Verify that the ink ribbon installed is the type recommended by your supplier. Cause: Print head temperature is not set correctly. Check that the print head temperature is set correctly as specified in the INSTALLING THE HIQ THERMAL PRINTER DRIVER section of this manual.
C: Ink ribbon sticks to media or tears when printing. Cause: Print head temperature too high. Check that the print head temperature is set correctly as specified in the INSTALLING THE HIQ THERMAL PRINTER DRIVER section of this manual. D: Ribbon wrinkles causing skips on the label. Cause: Ribbon tension adjustment too loose. Increase the ribbon tension as specified in the S50 HiQ PRINTER ADJUSTMENTS section of this manual. Cause: Uneven head pressure adjustment.
2. HiQ Label Printing Problems Printing is not vertically centered on the label. Cause: The PC S50 Windows Printer Driver Top Offset needs to be adjusted. The INSTALLING THE HIQ THERMAL PRINTER DRIVER section of this manual offers the suggested start point for this setting. If the printing is too high on the label reduce the Top Offset setting to bring it down … Negative numbers are allowed. If the printing is too low on the label increase the value of this setting.
S50 - Printing is not horizontally centered on the label. Cause: The left margin setting is not set correctly. Check the Titan margin setting in the Edit Format section of the program. For the S50 printer this is normally set to 5/8” for perforated label tape and 0” for continuous unperforated label tape. The S30(a) printer is self adjusting. Cause: The wrong label width is selected. Mae sure the label size on the Titan preview header matches the label size being used in the printer.
Cause: Ribbon Tension Setting adjustment is required on S50 printer only. Adjust the ribbon tension as defined in the Printer Ribbon Tension Adjustments section of this manual. If the printed information is too high on the label increase the front (take-up) ribbon tension to 3 and decrease the back (feed) ribbon tension to 1. The S50 or S50a Printer reports intermittent Paper Errors Cause: Perforated Label Tape gap holes are not correctly aligned over the Gap Sensor.
3. Heat Sealing Problems Labels fall off after a few wash cycles. Ensure the label media and ribbon are the correct type. Ensure the temperature and seal time are set to your supplier’s recommendations. Labels buckle or bubble on the garment fabric. Ensure the temperature and seal time are set to your supplier’s recommendation. 4. System Problems The Titan program background display’s DEMO MODE. Titan 2.1.xx - Check that the Blue Sentinel Pro security key is plugged into the LPT1 printer port. Titan 2.1.
5. Dot Matrix Problems The printer skips several labels after printing a good one Check that the Epson FX870 driver is installed and selected for any Epson FX model printers. Do not use the Epson FX880 driver for FX880 printers. Check that the Epson LQ570 ESC/P2 driver is installed and selected for any Epson LQ model printer. Do not use the Epson LQ570e driver or LQ590 driver. The printer skips one label after printing a good one Make sure the correct label size is selected on the Titan program.
The Titan program background display’s DEMO MODE. Titan 2.1.XX - Check that the Blue Sentinel Pro security key is plugged into the LPT1 printer port. Titan 2.1.XX - Check that the Sentinel Pro security key windows driver is installed. Titan version 2.2.2 and later require an access code. Call your Titan provider and request the code.
