DOT MATRIX PRINTER CD-S500 Series CD-S500A User's Manual
Table of Contents COMPLIANCE STATEMENT FOR EUROPEAN USERS ............................................................... 3 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ...................................................... 3 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS ...................................................... 4 ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ........................ 5 Important Safety Instructions .....................................................................
COMPLIANCE STATEMENT FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (73/23/EEC)/EN60950-1 EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES-003. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.
ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.
Important Safety Instructions • Read all of these instructions and save them for later reference. • Follow all warnings and instructions marked on the product. • Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. • Do not use this product near water. • Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.
• The main plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. • Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D.
SAFETY INSTRUCTIONS which must be strictly observed ! • To prevent personal injury or property damage, the following shall be strictly observed. • The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. Warning Indicates a situation which, if not observed and handled properly, could result in death or serious injury. Caution Indicates a situation which, if not observed and handled properly, could result in injury.
Warning Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel. • Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.
General Precautions Caution • Prior to operation, read the safety instructions carefully and observe them. • Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. • Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage. • If this printer is accidentally dropped, be sure to notify a service person; do not try to repair it yourself. • Do not open the printer during printing.
Precautions When Installing the Printer Caution • Prior to operation, read the safety instructions carefully and observe them. • Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually humidity or excessive dust. • Do not place the printer where chemical reactions occur, such as in a laboratory. • Do not place the printer where air is mixed with salt or gas.
Chapter1 Introduction Thank you very much for purchasing the Citizen Dot Matrix Printer CD-S500 series. This printer is a dot matrix printer developed for use with various kinds of data communication terminals, POS terminals, and kitchen printers. It can be used for a wide range of applications thanks to its rich selection of functions.
Explanation of the Models Models in this series are identified by the following model naming method.
Chapter1 Introduction Explanation of models Examples of models Standard model (AC Adapter type) CD-S500A - - Auto cutter equipped model (AC Adapter type) CD-S501A - - Auto cutter and rewinder equipped model (AC Adapter type) CD-S503A - - 14 Standard model (Built-in AC adapter type) CD-S500S - - Auto cutter equipped model (Built-in AC adapter type) CD-S501S - - Auto cutter and rewinder equipped model (Built-in AC adapter type) CD-S503S - -
Checking the Accessories Check to make sure that the following accessories are included with your printer. Printer: 1 AC adapter: 1 (CD-S500A series only) Power cord: 1 Ribbon cassette: 1 Partition: 1 Slip prevention rubber feet: 4 (CD-S500S and CD-S501S only) Sample roll paper: 1 User’s Manual (this document) AC adapter type Introduction Printer: 1 Built-in AC adapter type * The AC adapter is set inside the AC adapter case.
Chapter2 Names and Functions of Parts Names and Functions of Parts Exterior AC adapter type Standard and auto cutter equipped models 1 2 3 4 6 5 Operation panel (see page 18) Rear connectors (see page 19) Auto cutter and rewinder equipped model 1 2 3 4 6 Built-in AC adapter type 7 1 Paper check window It can be used to check the amount of paper left on the roll. 2 Rear cover It can be opened to set or to replace a paper roll. 3 Rear cover open lever It is a lever used to open the rear cover.
Interior AC adapter type Standard and auto cutter equipped model 8 1 2 4 5 1 Platen unit In the standard and auto cutter equipped models, it is combined with 8 the auto cutter. 2 Paper cut bar It is used to cut the paper manually. Names and Functions of Parts 3 Platen open lever It is a lever used to open the platen unit on the rewinder equipped model. Open the platen unit by pulling it towards you.
Chapter2 Names and Functions of Parts Operation Panel 5 1 2 1 POWER LED (Green) It is lit when the power is supplied. When maintenance mode is set or there is an error indication, it is either lit or flashing. 2 PAPER OUT LED (Orange) It is lit in paper out status. When maintenance mode is set or there is an error indication, it is either lit or flashing. 3 ERROR LED (Orange) It is lit when the rear cover or front cover is open.
Rear Connectors AC adapter type Parallel (IEEE1284) interface Serial (RS232C) interface Built-in AC adapter type 1 2 3 Names and Functions of Parts 4 1 Interface connector It is connected to either a serial (RS232C) or parallel (IEEE1284) interface cable. * A USB interface replaced by a serial or parallel interface will be available as a factory option. 2 Drawer kick connector It is connected to a cable from the drawer. 3 Power source connector It is connected to a cable from the AC adapter.
Chapter3 Preparing the Printer Connections Connecting the Interface Cable Turn off the power to the printer and insert the connectors being careful about their orientation. Caution Always hold the connector when pulling out a cable. Install the interface cable so that it will not be caught on your shoes etc. Connecting the serial (RS232C) interface cable Make sure that you insert it firmly and fix it in place by tightening the screw.
Connecting the Drawer Match the top and bottom of the drawer kick connector with the cable terminal and insert it firmly until you hear a click. Drawer kick cable Preparing the Printer Caution Connect only a specialized drawer. (Do not connect a telephone line.) Output is impossible during printing. Drawer 1 and drawer 2 cannot be driven simultaneously. Use a drawer use solenoid that is at least 24Ω. Make sure that the output current is not higher than 1A.
Chapter3 Preparing the Printer Connecting the Power 1. Make sure that the printer power AC adapter cable switch is set to OFF. 2. If your printer is an AC adapter type, insert the AC adapter cable connector with its flat side upwards into the power connector on the rear surface of the printer. If your printer is a built-in AC adapter type, insert the plug on the power cord into the AC inlet on the back surface of the printer.
Installation This printer can be installed horizontally or vertically and can be wall mounted. But according to the model you are using, there may be restrictions on how it is installed. Refer to the following table.
Chapter3 Preparing the Printer Setting the Paper Near End Sensor Change the sensor location according to the way the printer is installed and the interior diameter of the roll paper you are using. Referring to the following table, set it at a location suited to the usage environment by moving it to the left and right while pushing the concave part of the center of the sensor with your finger. (When shipped from the factory, it is set at φ24mm.
Setting the Paper Width and Printing Line Column Number The printing dot line columns are changed as follows by setting the “Paper Width” of the roll paper used, the “Number of col.” and the “Font Select” in Soft SW Setting Mode. For details about setting, see Soft SW Setting Mode (page 35). When setting Paper Width of 76.2mm Soft SW Setting Mode Number of col.
Chapter3 Preparing the Printer Setting Paper Width and Printing Line Columns When setting Paper Width of 69.5mm Soft SW Setting Mode Number of col. Font Select 9Ω9 dots 40/33 7Ω9 dots 9Ω9 dots 42/35 7Ω9 dots Space between Printing line characters columns 3 dots 3 dots 2 dots 2 dots 30 columns 36 columns 32 columns 40 columns Full columns 360 dots Paper width: 76.2mm Paper width: 69.5mm When Number of col. 40/33 are selected: 360 dots When Number of col.
Installing the Ribbon Cassette 1. Open the front cover of the printer. Front cover Insert your fingers into the dents at opposite ends of the front cover to open it with both hands. 2. Turn the ribbon cassette knob in the direction shown by the arrow to fully stretch the ribbon. until a click is heard so that the ribbon is between the paper cut bar and the print head cover. If it difficult to insert, turn the ribbon cassette knob again. Preparing the Printer 3.
Chapter3 Preparing the Printer Installing Roll Paper The following are the types of roll paper that can be used by this printer. Types: 1P roll paper 2P copy roll paper (1 original + 1 copy) 3P copy roll paper (1 original + 2 copies) (2P and 3P copy roll paper are only usable on models equipped with auto cutter and rewinder.) Paper widths: 76.2 (±0.7)/69.5 (±0.6)/57.5 (±0.5)mm Roll diameter: φ30mm to φ83mm +2 mm, exterior diameter φ27mm or less Core diameter: Interior diameter φ10–0 Paper thickness: 1P 0.
3. Place the roll paper and pull the end 1P roll paper of the roll paper directly towards you as shown in the figure. Hold the center of the roll paper to pull it as straight as possible so that one of the sides of the paper does not slacken. 4. Maintaining tension in the roll paper, firmly close the rear cover until you hear a click. Paper feeds automatically and stops at the print start position. Rear cover Roll paper that is gently pulled taut.
Chapter3 Preparing the Printer Installing Roll Paper Auto Cutter and Rewinder Equipped Model Installation Method 1. Pull the rear cover open lever towards Rear cover open lever you to open the rear cover. 2. Then pull the platen open lever Platen open lever towards you to open the platen unit. Platen unit 3. Set the attached partition in place if Partition the copy roll paper you are using is 69.5mm wide or 57.5mm wide.
4. After removing the rewinder shaft, Rewinder shaft install the copy roll paper and pull the end of the roll paper straight towards you for about 30cm as shown in the figure. Hold the center of the roll paper to pull it as straight as possible so that one of the sides of the paper does not slacken. 2P or 3P copy roll paper About 30cm 5. Maintaining light tension in the copy roll paper, firmly close the platen unit until you hear a click. Roll paper that is gently pulled taut.
Chapter3 Preparing the Printer Installing roll paper 7. Being careful not to let the copy roll paper set on the rewinder shaft slacken, place the roll paper in the grooves on both sides. Turn the flange on the rewinder shaft in the direction shown by the arrow and make sure that the copy roll paper rotates with the rewinder shaft. Taking up slack while checking that the copy roll paper winds. 8.
Operation when the cover is opened and closed Operation when the front cover is opened and closed Opening: During printing, the printing stops and if it is in red printing status, the ribbon is switched to the black ribbon status, moves to the centering location, and becomes the condition you can replace the ribbon cassette. Closing: If it was red printing status when it was opened, the ribbon returns to red status and if there is printing data, printing restarts.
Chapter4 Maintenance Mode Maintenance Mode The settings of the printer can be changed according to its usage environment in maintenance mode. And it is also possible to change their settings back to the initial factory shipping setting or to adjust the cut position after printing in this mode. And the content of the settings can be confirmed in demonstration printing mode. To change the settings in maintenance mode, print and check the present settings.
HEX Dump Mode Setting the mode If the front cover is reopened and closed in maintenance mode (POWER LED is flashing), the POWER LED stops flashing and remains lit, and the printer enters HEX Dump Mode. After printing the title, it stands by to receive data. Reopening and closing the front cover: Flashing Lit To leave HEX Dump Mode, turn off the printer power then turn the power on again with the front and rear covers both closed. Soft SW Setting Mode Maintenance Mode Setting the mode 1.
Chapter4 Maintenance Mode Soft SW Setting Mode Operating method Press Feed Change PARM. Press Feed For 2S Next Item F.Cover Open/Close Save & Exit Press the FEED switch (less than 2 seconds): The setting changes. The present set value is changed and the same item is reprinted. (Press the FEED switch, and when the buzzer sounds once, release it.) -------------------Command Type –EPSON Number of Col.
Setting Mode Table Soft Control-SW Set item Setting value Remarks Command Type EPSON EPSON STAR CBM1 CBM2 The emulation is selected from EPSON/STAR/ CBM1/CBM2. Number of Col. 40/33 40/33 42/35 Number of full dot in full column is 200 dots. For the number of line columns based on the paper width, see “Setting the Paper Width and Printing Line Column Number”. Font Select 7x9 7Ω9 9Ω9 The initial font size is selected immediately after the power is turned on.
Chapter4 Maintenance Mode Soft SW Setting Mode Set item Initial value Setting value 40byte 4Kbyte Remarks Buffer Size 4k Init Signal ENB ENB DIS Selects enabled (ENB)/disabled (DIS) of the printer initialized signal (PRIME) during centro-interface. Selects enabled (ENB)/disabled (DIS) of the 25pin reset signal during serial interface. Buzzer ON ON OFF Selects buzzer sound when an abnormality occurs as enabled (ON)/disabled (OFF). The receiving buffer size is selected.
Initial value Setting value Take-Up Device Set item ON ON OFF Black Mark DIS DIS TYPE1 TYPE2 Remarks Selects the rewinder function. During OFF, the rewinder motor does not operate. Selects enabled (TYPE1, TYPE2)/disabled (DIS) of the black mark control function. In TYPE1 status, auto paper length measuring operation is done and the black mark is fed to the paper cut position when the power is turned on. GS FF/FF commands are available in the status.
Chapter4 Maintenance Mode Initial Factory Shipping Mode 2. Reopening and closing the front cover in this status switches the POWER LED, PAPER OUT LED, and the ERROR LED from flashing to continuously lit status. 3. Pressing the FEED switch for 3 seconds or more restores settings to the factory shipping (initialized) status. Reopening and closing the front cover: Flashing Lit Cut Position Adjustment Mode Setting the mode 1.
Error Indicators When this printer malfunctions or jams etc., the type of problem is indicated by a buzzer and by lit or flashing LED on the operating panel. In error status, the error indication can be cancelled by pressing the FEED switch. Error indicator table Type of Error LED indicator Operation and restoration method Paper end POWER PAPER OUT ERROR Lit Lit Off During printing, printing stops and the printer goes offline. Replace the paper and close the cover to return the printer online.
Chapter4 Maintenance Mode Clearing a Paper Jam Clearing method 1. Turn off the power and open the rear cover. End of the blade of the cutter If the rear cover cannot be opened When there is a cutter problem, the printer may stop with the cutter blade protruding so that pressing the FEED switch fails to clear the error.
Trouble Shooting When there is trouble with this printer, take action to clear up the trouble according to the following table. If this action does not clear up the trouble, notify the dealer where you purchased the printer or service personnel. Symptom Check Action 1 Paper jam Check for a jam at the paper ejection opening. If you cannot open the rear cover, do check number 2. Remove all the jammed paper. Remove the roll paper from the printer and put it back again.
Chapter5 Appendixes Specifications 44 Printing mode Serial impact dot matrix Printing direction Bi-directional Head pins 9 pins (φ: 0.3mm, Pin interval; 1/72inch) Printing line columns Paper width of 76.2mm 40/42 or 33/35 columns Paper width of 69.5mm 36/40 or 30/32 columns Paper width of 57.
Receiving buffer: 40 or 4K bytes NV bit image: 128K bytes User NV memory: 8K Features Paper-drop-in style Auto cutter function (full cut/partial cut) Rewinder function Black mark sheet compatible Copy (2P/3P) paper compatible DKD (Drawer Kick Driver) function ASB (Auto Status Back) function Power CD-S500A type Input: DC24V, 1.0A CD-S500S type Input: AC100V–240V, 0.55A–0.35A, 50/60 Hz Power consumption: 24W External dimensions Standard model: 156(W) x 247.7(D) Ω 132(H) mm 132 Data buffer 156 247.
Chapter5 Appendixes Specifications Printer weight Standard model: 2.20kg Auto cutter equipped model: 2.30kg Auto cutter and rewinder equipped model: 2.45kg But these exclude the AC adapter, AC case, ribbon, and paper. Environmental conditions During operation: Temperature 0 to 50°C Humidity 10 to 90%RH (no condensation) During storage : Temperature –20 to 70°C Humidity 5 to 90%RH (no condensation) Relative humidity (%) 90 50 10 0 35 50 Environmental temperature (°C) Durability 7.
Paper Use the following printing paper in order to maintain printing quality and stabilize paper feeding. Roll paper Paper width: 76.2±0.7mm (3±1/36 inch) 69.5±0.6mm (3±1/36 inch) 57.5±0.5mm (2.26±0.02inch) Roll diameter: φ30mm to φ83mm Core diameter: Interior diameter φ10 +2 –0 mm, exterior diameter φ27mm or less Paper thickness: 0.06 to 0.085mm Weight: 52.3 to 64.0 g/m2 (JIS P8124) (45 to 55kg/1,000 sheets/788mm x 1,091mm) Recommended paper: Register paper (Oji Paper Co., Ltd.
Chapter5 Appendixes Interface Serial (RS232C) interface Pin assignment PIN No. Signal Name Direction Function – FG 1 Frame ground 2 TXD Output Data transmission 3 RXD Input Data reception 4 RTS Output Same as DTR (20pin) 6 DSR Input Host reception enabled status HIGH-READY/LOW-NOT READY [During DTR/RTS control] The printer transmits data after it is confirmed that DSR is high. (But transmission by DLE EOT, GS a) [During XON/XOFF control] Printer does not confirm DSR.
Parallel (IEEE1284) Interface Pin assignment Direction 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19–30 31 32 33 34 35 36 Input Input/Output Input/Output Input/Output Input/Output Input/Output Input/Output Input/Output Input/Output Output Output Output Output Input – – – Output – Input Output – Output Output Input Compatibility Mode *Strobe Data0 Data1 Data2 Data3 Data4 Data5 Data6 Data7 *ACK BUSY PE SELECT *AutoFeed (NC) GND FG Logic-H GND *INIT *FAULT GND DK_STATUS +5V *Select-in Function Nibble M
Appendixes Chapter5 Parallel (IEEE1284) Interface Timing when power is on INIT signal timing A ∗RESET ∗INT BUSY BUSY ∗ACK ∗ACK SELECT ∗FAULT B A : More than 16µs B : Less than 200µs Drawer Kick-Out Interface Pin assignment 6 1 PIN No. Direction 1 – 2 Output 3 Input 4 – 5 Output 6 – Function Frame GND Drawer Kick-out Signal 1 Drawer Open/Close +24V Drawer Kick-out Signal 2 Signal GND The ESC pm t1 t2 commands select either Drawer Kick-out Signal 1 or 2 to set the pulse time.
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