Service manual
6-4
CD-S500 Series
6-2 Clearing a Paper Jam
Clearing Method
1) Turn off the power and open the rear cover.
<If the rear cover cannot be opened>
When there is a cutter problem, the printer may stop with the cutter blade protruding so that
pressing the FEED switch fails to clear the error. When this happens, restore the cutter blade
manually by inserting a screwdriver into the hole on the left side of the rear cover and rotating
it, then open the cover (the blade will be restored whether you turn it to the left or right).
* Turn the screwdriver until the projections on both ends of the blade of the cutter are
returned to the back of the printer (direction shown by the arrow).
2) Remove all the jammed paper. (Temporarily remove the roll paper that is installed in the
printer.)
3) Close the rear cover and turn on the power. The auto cutter operation will be initialized and the
error will be cleared.
CAUTION
• When removing the jammed paper, be careful not to touch the area around the print
head nor the cutter blade. If you do so, you will be burned or cut.
Rear cover
Front
cover
Cutter lock release screw hole
Paper cut bar
End of the blade of the cutter (left side)